Very good 7.9
Based on 312 reviews

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Very good



based on 312 reviews
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 9.4
  • Room comfort and quality 7.7
  • Service 7.9
  • Value for money 7.6
  • Food and dining 6.5
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Jillian from United Kingdom
Couples
Superior Queen
Stayed 4 nights in March 2016
Ideal for sightseeing
Ideal location, staff are extremely pleasant and helpful.room was a little snug, but beautifully clean and you don't spend much time there. Bistro next door is excellent
Reviewed April 05, 2016

Danielle from United Kingdom
Solo travelers
Superior Full
Stayed 2 nights in March 2016
4* Hotel????
A very average hotel, the worst my husband has stayed in on his several trips to NY in the last few years. The staff were average, no acknowledgement when he walked in and no offer of help with luggage. He requested to move rooms as the first was tiny, dark and looked onto a brick wall. The second was tiny. The hotel looked tired and is in need of a facelift. Good points...Cleanliness was fine and the check out time was ok. You'd be best spending a little extra and staying at the millennium which is over the road or even better the intercontinental.
Reviewed April 04, 2016

Deborah from United States
Solo travelers
Superior Queen
Stayed 1 night in March 2016
very nice room for the money.
Pricing,very friendly staff, proximity to shows
Reviewed March 10, 2016

Lius from Indonesia
Couples
Deluxe Room
Stayed 5 nights in February 2016
Very near to Times Square
Location location location
The location is superb but room size is too small
Reviewed March 09, 2016

yasir from United States
Business travelers
Superior Full
Stayed 3 nights in February 2016
costly
there was no toilet brush holder & wash basin chock the water.
it was good but costly, no chair in the room.
Reviewed February 23, 2016

HONGYING from China
Couples
Superior Full
Stayed 2 nights in January 2016
Good location, convenient for shopping, sightseeing
The staff is friendly and professional, but some room are very small, our room is upgraded as required.
Reviewed February 09, 2016

Ashish from India
Solo travelers
Superior Full
Stayed 1 night in December 2015
True value for money because of the Location
Location, Staff and Service, Cleanliness
I just had a one night stay but it was worth it, it is just 3-4 mins walk from times square and many other touristic spots. Rooms a bit smaller but still ok for a short stay as you might be spending most of the time outside rather than staying in. Overall, I would visit this again just because of the location, friendly and helpful staff and the cleanliness. Worth the money spent
Reviewed January 04, 2016

ahmad from Egypt
Couples
Superior Queen
Stayed 1 night in November 2015
good hotel but small room
front office manger Mrs Melenad
not so good as the room very small
Reviewed November 28, 2015

isadora from Indonesia
Solo travelers
Superior Full
Stayed 6 nights in October 2015
Nice location
Nice and helpful staff, nice location, clean room
First time staying at hotel mela, like the helpful staff, and the location just nice, will visit again next time!
Reviewed November 02, 2015

KEVIN from United States
Business travelers
Superior Full
Stayed 2 nights in March 2015
Great Location, but tiny rooms
Location, Close to Times Square, Close to Broadway
Room was very small and the elevators were very slow. However the staff was friendly enough for NYC.
Reviewed August 24, 2015


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