Excellent 8.2
Based on 177 reviews

Recent customer comments

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Excellent



based on 177 reviews
  • Cleanliness 8.6
  • Facilities 7.6
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.4
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Racha from Lebanon
Family with older children
2 Double Beds
Stayed 3 nights in July 2015
-
-
Reviewed July 12, 2015
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Tanisha from United States
Solo traveler
Deluxe
Stayed 5 nights in October 2014
Middle of Times Square
room size, location, door men
Reviewed June 25, 2015
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Anis from Bangladesh
Business traveler
Deluxe
Stayed 4 nights in June 2015
My June 2015 Stay at Intercon Times Square
Location, Ambassador Program and Room
It was good.
Reviewed June 21, 2015
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Lysander from Hong Kong
Solo traveler
Deluxe
Stayed 5 nights in May 2015
Nil
Nil
Reviewed May 27, 2015
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Maria from Canada
Solo traveler
2 Double Beds
Stayed 2 nights in May 2015
New York
Location
Good. Bed was uncomfortable and so were the pillows. Shower was broken.
Reviewed May 18, 2015
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Mohammad from Pakistan
Business traveler
Deluxe 2 Double Beds
Stayed 3 nights in September 2014
A very comfortable stay
location, food, room
Very expensive but very good Worth the stay Will come back again
Reviewed April 19, 2015
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Suhaimee from Malaysia
Business traveler
2 Double Beds
Stayed 6 nights in March 2015
snobbish reception staff
the concierge and housekeeping staff were the only commendable staff
Overall was OK but as a IHG Gold card holder, nothing to shout about. I had to plead with the reception 3 days in a row for a late check out of 2pm !!! Marriot and Hyatt programs don't do this to the valued members. Very disappointing indeed !!
Reviewed March 31, 2015
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HONG from Vietnam
Business traveler
Superior King Bed
Stayed one night in March 2015
staff just do not smile
location location location
This was the worst experience in Intercontinental hotel that I have ever experienced in this hotel chain. Staff don't smile while I was staying there. They were not rude but they were not polite either. I felt a little uncomfortable as one of the house keeping entered to our room while we were there (without our permission); just to ask "When do you check-out?"
Reviewed March 30, 2015
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Dean from United States
Couple
Deluxe King Bed
Stayed 2 nights in March 2015
Theater
Service, Cleanliness, Location
Excellent
Reviewed March 09, 2015
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Thien from United States
Couple
Deluxe King Bed
Stayed 3 nights in January 2015
good
hotel view, location
Reviewed March 06, 2015
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