Recent customer comments

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Very good



based on 410 reviews
  • Cleanliness 7.4
  • Facilities 7.5
  • Location 9.3
  • Room Comfort/Standard 7.2
  • Service 7.5
  • Value for money 6.9
  • Food/Dining 6.5
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Michelle from United States
Family with older children
Stayed 5 nights in June 2014
Comfortable, convenient, clean
Location, price, clean
Good location. Clean. Safe. Affordable. Standard room size for NYC. Note roaches or rats. Be ready for time square which can be overwhelming.
Reviewed June 19, 2014

Cristian from Brazil
Family with young children
Stayed 4 nights in June 2014
too expensive for a basic hotel !
location, cleanliness and staff.
I was disappointed with this hotel for the price charged. The rooms are really small, with a very little wardrobe and a simple curtain that did not block out the daylight. The bathroom was decent and well cleaned. Free wifi internet is available in the lobby area only, otherwise they charge you another 10+usd/day and they don't accept cash for payment. The best thing about this hotel is the location close to times square.
Reviewed June 17, 2014

Vaewta from Thailand
Couple
Stayed 5 nights in June 2014
Fake photos of on their website. Want money back.
Location
Disappointed with the room, old cheap furniture, unfriendly staff
Reviewed June 13, 2014

Marc from United States
Couple
Stayed one night in June 2014
It was fine for one night's stay but not a week.
Location, bed and the style.
Doorman was a bit in attentive and rarely did his job. Check in was very slow due to one person on staff. Could barely find the entrance to the hotel. Free WiFi in the lobby is nice but must pay for it in the rooms? That makes no sense. Housekeeping tried to enter without knocking on our checkout day. Thankfully the door was locked and bolted. The style of the room was nice and the bed was comfortable. Nothing was dirty, but some of the bathroom fixtures were coming apart and the floor tiles were loose. Sometimes the toilet would run for hours.
Reviewed June 06, 2014

Milton from Australia
Couple
Stayed 5 nights in May 2014
Comfortable & great Location
Location Staff Easy Access to public Transport
Great
Reviewed June 04, 2014

PATRA from Thailand
Solo traveler
Stayed 3 nights in May 2014
Location location location
Location, just a few moment walk to Times Square, great deal for the money paid
I love the location how close it was to Times Square
Reviewed June 01, 2014

Rezaul from Bangladesh
Family with young children
Stayed 2 nights in May 2014
heart of new york
location is good, heart of new york
Reviewed May 31, 2014

BERAM from India
Group
Stayed 3 nights in May 2014
Excellent locations
Location location location
Great location superb Service wonderful service will definitwly return
Reviewed May 28, 2014

Jusith from United States
Couple
Stayed 3 nights in May 2014
Convenient location. Friendly staff.
Location,Location, Location
Chose hotel for its convenient location, and was not disappointed. The staff were very friendly and accommodating. Overall a great stay.
Reviewed May 27, 2014

Gigi from Australia
Couple
Stayed 7 nights in March 2014
great location, friendly staff
location, friendly staff, easy to find
stay was good overall despite the heaters do get heated up quite warm at night. But its clean and comfortable, friendly and welcoming staff. Would come again next time for my visit to NYC!
Reviewed May 26, 2014


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