Recent customer comments

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Good



based on 76 reviews
  • Cleanliness 6.3
  • Facilities 3.5
  • Location 8.0
  • Room comfort and quality 6.8
  • Service 6.7
  • Value for money 6.8
  • Food and dining 5.5
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Emmeli from Sweden
Couple
Luxury Deluxe Room
Stayed 8 nights in June 2014
Great location, poor standard, unjustified price
Location
Dirty, worn out and broken down furniture (curtains with holes and bed skirts that can’t have been washed for over 10 years). Small but functional bathroom which also was much cleaner than the rest of the room. Mostly functioning Wi-Fi with more than acceptable speed. The cleaners came daily with towels, complementary toiletries and by the look of the hair on the sheets that did not belong to us, even changed the bed sheets. Although we do not have much experience in this area, we are convinced that we, just like most of the previous guests according to the reviews, had bed bugs. The room was quiet and the location is great for downtown party people but the overall experience did not correspond with the price level.
Reviewed June 16, 2014
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Rajesh from India
Business traveler
Standard Queen Room
Stayed 2 nights in April 2014
Windsor Hotel
near to station
Cheap hotel with ok location
Reviewed June 16, 2014
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Angelus from United States
Family with older children
Deluxe Double Room with Two Double Beds
Stayed 5 nights in June 2014
It was terrible. Bedmites were all over the place.
There were not any good things about this hotel.
Stay at Windsor Hotel was horrible. There were bed mites all over the place. It was very uncomfortable. It was brought to the Manager's attention but they did not take care of the situation.
Reviewed June 14, 2014
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Aida from Indonesia
Family with older children
Deluxe Double Room with Two Double Beds
Stayed one night in May 2014
worst
none
The hotel is likely a budget hotel, minimum service and the staff is minimum in English language.
Reviewed May 28, 2014
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Jeffrey from United States
Family with young children
Deluxe Double Room with Two Double Beds
Stayed 2 nights in April 2014
Very nice room
Comfortable quiet room with big windows
Very good
Reviewed April 14, 2014
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Denise from United States
Couple
Standard Queen Room
Stayed 2 nights in February 2014
Great value and location
location, price, staff
This was my second stay at the Windsor Hotel and I was very satisfied once again. The price was very low compared to most other hotels, and the proximity to Chinatown and SoHo (and subway lines) were excellent. It is by no means a luxury hotel; rooms are pretty sparse and it is no frills, but it was clean and a good place to come back to and sleep in after a long day of walking around the city.
Reviewed February 26, 2014
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Loc from United States
Couple
Standard Queen Room
Stayed 2 nights in February 2014
I had a peaceful stay in this affordable hotel
Affordable, centrally located, clean
3 minutes walk to Grand St subway station, this hotel is nothing fancy but it gives you the basic: clean bathroom, comfortable firm mattress, and is quiet at night. Will stay here again, unless they raise the price.
Reviewed February 21, 2014
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Heather from United States
Group
Deluxe Double Room with Two Double Beds
Stayed 3 nights in February 2014
Not enjoyable
Location, heater worked, flexibility
Reviewed February 21, 2014
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Vicki from United States
Couple
Standard Queen Room
Stayed 3 nights in February 2014
Pleasantly surprised
Attentive service, location, value
Reviewed February 20, 2014
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Joshua from United States
Family with young children
Standard Queen Room
Stayed 2 nights in December 2013
Good value, no surprises
Great location, good price, free wifi
Reviewed December 18, 2013
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