"The pools are great, staff was nice, rooms were good."
March 22, 2018
Room service [24-hour]
|Value for money||6.8|
"Helpful reception and honest staff."
February 7, 2017
"Staff were nice and friendly."
August 25, 2017
When visiting Manapla, you'll feel right at home at Northland Resort Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Ancestral Home of the Gastons, The Chapel of Cartwheels within close reach, visitors to the hotel will just love its location.
Northland Resort Hotel also offers many facilities to enrich your stay in Manapla. 24-hour room service, casino, Wi-Fi in public areas, car park, room service are just a few of the facilities that set Northland Resort Hotel apart from other hotels in the city.
The ambiance of Northland Resort Hotel is reflected in every guestroom. internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, balcony/terrace are just some of the facilities that can be found throughout the property. The complete list of recreational facilities is available at the hotel, including fitness center, golf course (within 3 km), outdoor pool, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Northland Resort Hotel.
"Good breakfast, good enough wifi."
April 5, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Needs a good operation manager”
The most important thing is communication. There should be 1 person on staff to speak good english. The cook can't evan do eggs over easy, nor can he butter toast after i explained. It can be a first class hotel since it has the possibilities. Rooms can be cleaner, shower area needs a little bleach and there goes the mildew. No shower curtain, WHY. They had a heavy comforter on top of bed instead of a top sheet when it was 85 degrees out. On the upside the staff are very nice, but needs training in all areas cause i really think they dont know what's expected from them to make this a great place. The pool is gorgeous, but no lounge chairs any where. There is a brand new orthopedic hospital being built right next door , what a ideal place for love ones to stay over. Is this a third world country hotel, yes. But it doesn't have to be.
Needs a good and well paid operation manager”
Language barrier problem for Americans, lack of good house cleaning, Kitchen help can't do toast or fry a egg, No top sheets on bedding, just heavy comforter, lowpaid uneducated poor trained help needing good leadership and managing. Other wise i think this property has good potential under new managers.
Second visit not so good ”
We reserved our room online. It showed the room as 1 queen bed, refrigerator, a/c, free breakfast and private bathroom. Upon arrival the front desk informed us that we had reserved an economy room ie; 2 twin beds, a/c, no refrigerator, no free breakfast and we would have to share the bathroom with someone else. I showed the clerk my reservation on my tablet but she didn’t seem to care so I had to pay almost double for the room I reserved. She did give us a 20% discount but said if we took the discount we couldn’t have the free breakfast. The hotel has really went downhill since our first visit. It is dirty and the flies were terrible. Our room was near the kitchen and the kitchen staff were VERY noisy early in the mornings. The WiFi was basically non-existent. Every time we would try to use it in the room it would go offline and we had to got to the front desk to use it. We told the front desk about these issues but all we got in return was a blank stare. Never will stay here again
Not much but just ok to relax”
The establishment is very basic building but rooms are ok. The first room had a plumbing issue so we were transferred to another room which had the same issue so it seems the construction was not that good. Location is quite far from Bacolod so there's really not much to do. The bowling alley and billiards could have been very nice features but sadly were not maintained so don't expect much, apparently you can just wear street shoes and there's no oil on the lane, only powder. The pool is small but is quite nice and much better when the live band started performing while you swim or preparing BBQ which is a nice feature as well. The grocery shop and food court on the ground level is really convenient. Good to try local foods like batchoy.
they take advantage of foreigners ”
the facility is old and operate as a monopoly in the small town of manapala they tried to overcharge me for the small basic rooms ( over 1400 pesos for a dingy room less than 110 square ft with a shared bathroom ) ... are you kidding me ? The prices of their awful meals are also overpriced . they can get away with this because they are the only decent hotel in the area . They also allow the trycycle drivers - who sit outside their entrance to gouge the foreigner guess ,, the drivers charge pinoy guess one price and foreigner guess a much higher price ... they tried to cheat me , buy my filipina gf knew the regular rates ( because she had been a guess there b4 and she lives in manapla ) so when they quoted a price to take me to victorias ( they wanted 200 pesos one way and the regular fare was 30 pesos one way ) my filipina gf yelled at them and told them that she know the real rates and that they were scum for trying to cheat me . You have been warned !!
My family really enjoied our stay”
My family really enjoied our stay.
There’s a lot of bedbugs I have a lots of take away bites from the bugs
Good province hotel”
This was a great hotel for me - large swim pool for adult and kids and family, good room and great staff accommodating my requests for extra pillows, blankets, and towels for family. Good breakfast, good enough wifi. In the province I'm happy to have a hotel at this level.
Only place in town”
The pools are great, staff was nice, rooms were good. Expensive for where it is but if your the only place in the area I guess you can charge what you want.
A strange place but ok”
They were not aware of our Agoda reservation but luckily a room was available. When you book through Agoda you get a cheaper rate but breakfast is not included unlike with any other rates they offer. Rooms are internal cubicles surrounded by hallways on all sides, so windows are to the hallways not to the outside. The huge pool is entirely a kiddie pool as unbelievable as it sounds, it's only 2-5 feet deep and packed with local kids at least on the weekend. The adult pool is behind on a lower level and not nearly as nice. Don't show up on a Monday that's when the pool is closed. Standard rooms all have twin beds despite the pictures you see on Agoda, if you want a big bed you need a deluxe room which also has a smelly rusty fridge which we opened once and never again. Despite all this it's perfectly ok for a night.
The one hotel you can stay in town.”
Since we don't have any other option to stay to another hotel we opted to stay here. staff were nice and friendly.
There were opportunities to improve their service but did not grab it. Shower not properly working for 2 days and was not fix. We have to settle for using faucet with "tabo". No telephone in the room to report such incident. Have to walk from room to reception to report it.
Staff are helpful..
Public entry resort”
The pool was over run by local on day use as best I can tell. I didn't even go near the pool..this place is the second level of what is a local kind of mall...I wouldn't recommend this place if u want to relax around a resort kind of day...u won't find it...they didn't have my booking ..I was lucky there was one room vacant otherwise we would have been stranded...helpful reception and honest staff...
no swimming pool the day we arrived”
The only reason we booked this hotel was the nice swimming pool they have.when we arrived the swimming pool where closed to cleaning and so...we couldn't use it Besids,there wasnt a line in the room phone so everything we need we had to climb the stairs to the recepcion.we had very low stream at the shower and the frige had very bad smell
So far that was good
Wonderful stay at Northland”
We had a family reunion nearby, so the hotel was a great and convenient place to stay. Staff was super-friendly and helpful.
Not a resort standard like its named”
First of all we expect to see a LARGE swimming pool area. When we arrived in the so called resort the inifinity pool is a children's pool. Seems very big in their pictures but in actual i'd rate it like a clubhouse of a subdivision. Their rooms are good and clean but the aircondition is very noisy we didnt have good sleep that night. Im quite disappointed with the place it was valentines for us that day but we never enjoyed much since there arent much to do.
Nice hotel. Very comfortable and clean rooms.