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Nova Highlands Hotel

"The place is really in a middle of every places."

Anis - March 9, 2020
 Nova Highlands Hotel
Lobby Nova Highlands Hotel
Lobby Nova Highlands Hotel
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Nova Highlands Hotel

Jalan Aranda Nova, Greencow, Cameron Highlands, Pahang, Malaysia, Brinchang, Cameron Highlands, Malaysia, 39100 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Cameron Highlands Butterfly Garden
Within 160 m of property
See map
Popular landmarks
Wild Orchid Farm 40 m
Ee Feng Gu Honey Bee Farm 50 m
Cameron Square 70 m
Kea Farm - Bee Farms 70 m
Honey Bee Farms 90 m
Ee Feng Gu Bee Farm 110 m
Cameron highland orchid and rose garden 150 m
Cameron Highlands Butterfly Garden 160 m
188 Fruits & Vegetables 200 m
EQ Strawberry Farm 360 m
Nearby landmarks
Cameron Highlands Butterfly Garden 160 m
Cameron Lavender 1.75 km
Time Tunnel Museum 1.96 km
Big Red Strawberry Farm 2.8 km
Raju Hill Strawberry Farm 2.83 km
Sam Poh Temple 2.94 km
Mossy Forest 3.39 km
Agro Technology Park in MARDI 5.19 km
Cameron Highlands Trail No. 10 6.24 km
Cameron Bharat Tea Estate 7.38 km
8.1

Excellent

Location rating score

Excellent location
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Eco & Adventure
Hiking
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Balcony/terrace

  • Bar

  • Garden

Your dates are popular among travelersUsers are booking a place in Cameron Highlands every 27 minutes on Agoda.com
Value for money7.4
Distance to city center1.9 km
Location rating8.1
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport35.1 km

Rooms available at Nova Highlands Hotel

Excellent
Room comfort & quality
8.1
Sky-Garden Penthouse
Sky-Garden Penthouse
...
  • Balcony/terrace
  • 3 bathrooms
  • 1 queen bed & 2 single beds...
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2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • Nature view
  • 1 double bed & 1 double bed
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1-Bedroom Twin Suite
1-Bedroom Twin Suite
...
  • Room size: 48 m²/517 ft²
  • Nature view
  • 2 single beds
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1 Bedroom Queen Suite
1 Bedroom Queen Suite
...
  • Room size: 48 m²/517 ft²
  • Nature view
  • 1 queen bed
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Standard Twin Room (shared bathroom) in a 3-Bedroom Apartment
Standard Twin Room (shared bathroom) in a 3-Bedroom Apartment
...
  • Room size: 12 m²/129 ft²
  • Balcony/terrace
  • 2 single beds
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Family Suite
Family Suite
...
  • Room size: 63 m²/678 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
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Penthouse
Penthouse
...
  • Nature view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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Master Bedroom (private bathroom) in a 3-Bedroom Apartment
Master Bedroom (private bathroom) in a 3-Bedroom Apartment
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 1 double bed
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3 Bedroom Apartment
3 Bedroom Apartment
...
  • Room size: 98 m²/1055 ft²
  • Garden view
  • 6 single beds
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Family Suite
Family Suite
...
  • Room size: 63 m²/678 ft²
  • Garden view
  • 1 single bed and 1 double b...
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Frequently asked questions

What time is check-in and check-out at Nova Highlands Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Nova Highlands Hotel?

For those who wish to drive their own cars, Nova Highlands Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cameron Highlands with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Nova Highlands Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Nova Highlands Hotel. There's an additional charge of 25 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Nova Highlands Hotel?

Nova Highlands Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Nova Highlands Hotel?

You may choose an indoor venue for your special gathering.

Can business events be hosted at Nova Highlands Hotel?

On-site venues and convenient event services make Nova Highlands Hotel an ideal choice for hosting meetings. The 5 venues can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Nova Highlands Hotel?

Nova Highlands Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Nova Highlands Hotel

  • 10.0
    Exceptional

    "Very satisfied with all service."

    siti

    |

    February 25, 2020

  • 9.2
    Exceptional

    "Great Place for Family with Kids"

    Khair

    |

    March 5, 2020

  • 10.0
    Exceptional

    "Easy to find food and nice view"

    RAHMAH

    |

    October 22, 2019

Property ranking|Compared to 741 Cameron Highlands properties
See all rankings
Room comfort score
8.1/10
Room size
87 sqm.
Review score - United States
6.1/10
Cheapest price score
Better than
98
%
of Cameron Highlands properties
Bigger than
96
%
of Cameron Highlands properties
Better than
93
%
of Cameron Highlands properties
Better than
92
%
of Cameron Highlands properties
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Overall rating:
7.2
Very good
9,304 reviews
Cleanliness
6.9
Facilities
6.7
Location
8.1
Read all reviews >
What travelers say they love:
This hotel is good and parking is also good.
Samira from Malaysia
Family with older children
More about Nova Highlands Hotel

More about Nova Highlands Hotel

Ideal for fun and relaxation, Nova Highlands Resort and Residence is located in the Brinchang area of Cameron Highlands. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Nova Highlands Resort and Residence, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, convenience store, gift/souvenir shop.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, slippers, sofa, towels, closet to please the most discerning guest. The hotel offers fantastic facilities, including theme park, golf course (within 3 km), massage, karaoke, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Nova Highlands Resort and Residence hits the spot in many ways.

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Most talked about facilities

Housekeeping
505 mentions
Breakfast
202 mentions
Internet
73 mentions
Food & Dining
64 mentions

What they offer

8.0
Very good

"Room is very comfy for its price."

Hin

|

March 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian

Restaurants on site

Nova Highlands Cafe
Cuisine:International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Nova Highlands Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (9304)Booking.com Reviews (3046)
7.2
/
10
Cleanliness6.9
Facilities6.7
Location8.1
Room comfort and quality8.1
Service7.0
Value for money7.4
High score for Cameron Highlands
Rating
9+ Exceptional (690)
8-9 Excellent (618)
7-8 Very Good (1242)
6-7 Good (651)
<6 Below Expectation (1532)
Time of the year
Mar - May (1092)
Jun - Aug (1110)
Sep - Nov (1236)
Dec - Feb (1295)
Don't miss out!Users are booking a place in Cameron Highlands every 27 minutes on Agoda.com
All guests (9304)
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Show reviews that mention 

Showing 4733 verified guest comments
12345
8.4
Excellent
Ee from Malaysia
Family with young children
1-Bedroom Twin Suite
Stayed 6 nights in May 2017

Great place but needs to improve on cleanliness”

Nova had been our place of choice whenever we go up to Cameron Highlands. Its location is excellent and you get a mini mall with great food options on the ground and first floor. We first stayed in Nova back in 2015 for 5 nights and honestly, the experience was wonderful! The cleanliness, the friendly and helpful staff, everything was just perfect and we loved the place. So much so that we booked again with Nova for another 5 nights back in end of March 2017. How 2 years made a difference. While staff was still very friendly and helpful, cleanliness of the room took quite a hit. There was a moldy smell in the room and the sofa could use a bit of cleaning. Washroom cleanliness was also in disarray. We were quite shocked how it was nothing like the Nova we experienced back in 2015. Nonetheless, we made the most of the stay except that we wished Nova had been better maintained. In May 2017, I had a business trip down in Ipoh and took the opportunity to again book with Nova for 6 nights, hoping the March stay was a one-off but that hope was quickly dashed when again, cleanliness of the washroom, bedroom and kitchen was below expectations. Frankly, even after this, we would still support Nova in hopes that it would up its ante when it comes down to cleanliness because everything else about the place is pretty much rock solid. It would be a real shame if people started giving up on Nova over something that can be easily corrected. We will very likely book again with Nova when we go back for another long vacation in 2018 but if cleanliness continues to take a beating, it would make it very much harder to justify returning to Nova again.

Reviewed September 20, 2017
10.0
Exceptional
Nick from Malaysia
Group
3 Bedroom Apartment
Stayed 1 night in December 2016

A Very Pleasant stay & Very Nice Apartment!!!”

The apartment is very clean, new & beautiful! The location is ideal, with shopping mall, groceries stores like 7 -11, convenient store - watson, eateries, small fruit stalls. clothing store, etc. Hey...there is even a bike shop there too....great place!!!! ...and they rent bikes to ride too (up sungai palas BOH & gunung brinchang & beyond....) The place / apartment is quiet, peaceful and not crowded. The area is surrounded with plush green trees & hill. Nice view from the apartment balcony / windows too. The 3 bedroom apartment is located on a new wing building, just adjacent to the mall & mini funfair building. I would definitely choose stay here again. No doubt, I would return here for my next visit to Cameron Highlands. A Wonderful resort.

Reviewed December 28, 2016
8.3
Excellent
KENNETH from Malaysia
Couple
Stayed 2 nights in May 2015

Helpful and Friendly Staff”

Helpful staff , Hotel Cleanliness & Room Comfort

I was very happy for my stay with Nova Highlands Resort and Residence. The staffs are helpful and friendly especially Ms. Norni (Supervisor For Reservation Department) & Ms. Nana both of them willing to listen and resolved the problem that customer facing. when I amended my stay from 4 nights to 2 nights and I facing double amount charged for my stay Ms. Norni was not hesitate to help me and resolved my problem. Thumbs up for the good customer service at Nova Highland. Will recommend my friends to stay in Nova if they visit Cameron Highland.

Reviewed May 20, 2015
8.4
Excellent
Ong from Singapore
Group
3 Bedroom Apartment
Stayed 2 nights in December 2016

december 2016 Cameron holiday”

Well, we have booked two unit of three bed rooms via agoda.com but upon check in one apartment unit all the three bed room were in the mess ,cake all over the kitchen, meaning without house keeping done prior to our check in, we check in after 3.45pm on 17 Dec 2016. the following day, when we return in the evening hour, room number 506 were found without tower (suppose to have 6 pieces of tower for the house guest), we need to call for room service for assistance. over the location , facilities is great. Direction to Nova Highlands, The retreats were not given proper signage for driver to park at the apartment (we have correspond via messenger App, staff name ms. Mei king also didn't provide sufficient information as we have two weeks ahead prior to the visit at Nova highlands). Hope the above information will be channel to the dept concern for enhancement and improvement

Reviewed December 23, 2016
8.4
Excellent
ELANNGOVAN from Malaysia
Couple
Stayed 1 night in May 2017

Wonderful economical stay”

Really impressed with the hotel setup. I would grade it as 4 star hotel room setups. Cozy, clean and modern setup. Brought my wife as surprise visit to Cameron and 1 night stay at Nova Highlands Resort and she was totally happy. I would say worth stay. Its in cetre of brinchang where you can go for shopping, food and site seeing next to you. Recommend this hotel. Thank you.

Reviewed June 13, 2017
9.0
Exceptional
CHRISTINE from Malaysia
Family with young children
Stayed 1 night in October 2014

Clean rooms, good location”

Location was great, Rooms were clean and Reception/Check in was a breeze

We stayed at the Nova Highlands for a night but even so, we were really impressed with the hotel. It was very very clean and the whole studio apartment had this cozy feeling to it. Only problem is they do not have breakfast so we had to head to the shopping mall located on the ground floor to Old Town kopitiam. Over all this hotel is worth the price you pay for and we will definitely return to stay here in the future

Reviewed October 10, 2014
10.0
Exceptional
Bhaharudeen from Malaysia
Family with young children
Stayed 2 nights in March 2017

One of the best accomodation in Cameron Highlands”

Travelled with family and young children. The hotel location is in Bukit Brinchang, one of the highest place in Cameron Highland. The location was very good, and very cool too. The hotel itself is quite good, the room is big and complete with all the amenities. Will definitely travel again here soon.

Reviewed April 29, 2017
10.0
Exceptional
Wong from Singapore
Couple
Stayed 1 night in November 2016

Fastest ever”

Been to Malaysia for a few days and my experience was bad, food served slowly, check in was slow. Everything is slow. But I was astonished by the speed nova highlands produced, its is way much faster than any other place.check in was within 5mins, service crew brought a towel up within 10 mins and it's a weekend where it's very packed. Good job Nova. Cleanliness is also way better than other 3 star rated hotels I stayed when in Kuala Lumpur

Reviewed November 09, 2016
8.0
Excellent
I-Kwang from Malaysia
Family with young children
Stayed 1 night in November 2015

Good value under special promotion”

spacious, proximity to places of attraction, convenient

We booked a 1 bedroom suite through Agoda, which included breakfast and free entrance tickets to 3D museum at a very good rate. Plenty of free underground carparks were available (shared with the Aranda Nova Cameron Square Shopping Complex) and the carpark lift will take you right to the room level. Check in was slightly slow but the receptionist was helpful and courteous. The suite (#610) that we stayed at was clean, spacious and well ventilated, with ceiling fan at the sitting room, standing fan at the bedroom, and large floor-to-ceiling sliding windows leading to the balcony. No hairdryer was provided in our room but I guess you could just ask for one from the reception desk if needed. WIFI signal was strong and the speed was more than adequate ~4 Mbps (the wireless router was located just outside our door!). Breakfast was not impressive, but offered a reasonable selection of choices with regular top up. The only not so nice feeling was that the Nova Highlands cafe (where breakfast was served) was located exactly next to the basement (B1) carpark. The hotel could consider using roller blinds at strategic locations to hide the direct view to the basement carpark and moving traffic. For dinner, do check out the wonderful Home Town Steamboat restaurant at Shopping Complex Level 1. Bee farm, butterfly park and strawberry farm are all within a short walking distance away. Access road to BOH Sg. Palas Tea Centre is just across the main road. All in all, a very nice stay if the rooms are on special offer.

Reviewed November 16, 2015
9.2
Exceptional
Li from Singapore
Family with young children
Family Suite
Stayed 2 nights in March 2017

Great location & spacious room”

Hotel located near many attractions in Cameron Highlands. There's minimal time spent driving especially traffic build up along the single road running through Brichang. Near bee farm, vegetable farm, Strawberries farm, BOH tea plantation, water cress farm. Room wise - is clean. But towel provided seems not to be 100% cotton, cannot absorb water when used. Breakfast is simple but can be filling (fried rice & stirred fried noodle). I got a 2 beds room - has reasonable space remaining.

Reviewed April 05, 2017
10.0
Exceptional
Noor from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 1 night in February 2018

Exceptional”

I choosed Nova Highlands for my second visit to Cameron Highlands. Me and all of my family members were happy and satisfied with the room. Definitely will come again.

Reviewed February 05, 2018
8.4
Excellent
MOHD from Malaysia
Family with young children
1-Bedroom Twin Suite
Stayed 1 night in August 2017

Very spacious”

My room was one bedroom suite twin bed. The room it very spacious, suitable for big family (with additional matress). There are mini-room inside the room just for the bed. divided by glass wall with sliding glass door. But, because of the room design, it felt a bit awkward watching TV through the glass. it's either 'if you want to watch TV, you have to go to the living room', or 'if u want to sleep, you can only watch the TV through the glass wall of the room'. The room provided microwave oven and mini refrigerator (which is very nice to have), but does not have iron (which is very cheap compared to the oven). The bedding is hard and uncomfortable. it felt like you are sleeping on a cheap matresses. However, the location is very convenient as it is near to 7eleven, watson, and other food amenities. But, the reason I bring my family to come to cameron highland is because I want to get relaxed and to get more privacy while enjoying the panorama. So, next time I rather book other most known hotels such as copthorne, heritage and century pine because you can get almost the same price with this type of room. the only difference is that this room is a bit spacious and has a microwave oven.

Reviewed August 07, 2017

Dear Mr Mohd Azrul Azree, Greetings from Nova Highlands Resort & Residence... Thank you for your comment. Maybe next time you can try our 3 bedroom Suites which is more suitable and comfortable for a bigger family. Looking forward to serve you in the future. Regards, Noraini Alias Room Division Executive

Responded August 22, 2017
Nova Highlands Hotel
8.4
Excellent
Faisal from Malaysia
Family with teens
3 Bedroom Apartment
Stayed 1 night in January 2020

Would come again”

The apartment unit is spacious and have beds for up to 6 pax. I like how the apartment is huge and parking was easily available near to the lift. Toilet was okay but not spotless clean. The only problem we had when we got there is the signboard was confusing because this nova highlands have both hotels and residents. We went to the wrong building (residents) which had shopping mall underneath. We end up asking people where is the reception for the hotel. The reception was not connected to the shopping malls but only 50-100 metres away. Another minor issue was the hotel didnt provide any towels and we had to call and asked for it but everything was sorted. In a nutshell, if you are travelling in a big group 4-6 pax this hotel is really decent for that and the location is just right next to the main road . Would definitely visit again.

Reviewed January 16, 2020
9.6
Exceptional
Qaisha from Malaysia
Couple
1 Bedroom Queen Suite
Stayed 2 nights in November 2018

best stay ever!”

well this is the second time i came here for a 3 day 2 night stay and its much better than before as they take note for my past stay which i complaint abt the toilet cleanliness and of course they did ask me for the room cleanliness's feedback whether it reached my expectation or not and of course im satisfy enough. also for the room its superb with their privacy and the separation of the living room, the kitchen and also the bedroom. me and my husband were really satisfy and we'll stay at this same residence every time we come to cameron highland in future for sure! Thanks.

Reviewed June 02, 2019
8.7
Excellent
mohd from Malaysia
Family with young children
Stayed 1 night in September 2014

Great Hotel with perfect spot for stay”

Nice interior design, very impresive room, perfect view

I've stay for a night with my family in September. My first impression was this hotel suite with their newly hotel in town. Great room (mini studio) comes with so called "mini bar" and isolated bedroom with glass door as you can watch tv from your bed. I've been stayed couple time in cameron highland at 2-3 hotels and what i can assume this is the most value to your money as compare with other hotels based on the facility inside it. I didn't take with breakfast as you can have your meal downstairs at Old Town White Coffee. This hotel very near to several tourist attraction especially BOH Sg Palas.

Reviewed September 29, 2014
9.6
Exceptional
TUMIRAH from Singapore
Family with teens
Family Suite
Stayed 3 nights in February 2017

The scenery is gd n all the amenities around. Its in the centre of everything very convenient”

The only set back are the water hose at toilet bowl was leaking so de whole toilet wet. The worst n very inconvenience were, we whole family had to log in wifi everytime we came back from outings. The wifi never covered all our hps. Last 2 days 2 of our hp went without wifi connections n we couldnt do any watsapping. That was the setback. Because of these we might reconsider taking same hotel next time, as we intend to comeback to Cameron Highland in one mths time.

Reviewed February 11, 2017
9.7
Exceptional
TZE from Malaysia
Couple
Stayed 1 night in December 2014

HIGHLY RECOMMENDED”

STRATEGIC LOCATION, CLEAN AND BIG ROOM

very nice hotel to stay, room is clean and big, staff very friendly, top of cameron highland so at night you will freeze! but dont go when peak season, we pay rm340 for the room, normal price should be rm180. BUT HIGHLY RECOMMENDED YOU ALL STAY HERE. FANTASTIC EXPERIENCE

Reviewed December 29, 2014
8.8
Excellent
NOR from Malaysia
Family with young children
1 Bedroom Queen Suite
Stayed 2 nights in November 2019

preferable hotel to stay in cameroon highlands”

im staying 3 days 2 night at hotel taking suite room, surprisingly the area is huge can allocate 6 adult. the room is clean during check in. water heater pressure is awesome! got ample parking, tealive, domino :-O. there is a muslim shop for late night supper also can be found easily. cons - not very soundproof but who cares with the rate given! will choose this hotel again if coming cameron highland next year!

Reviewed December 04, 2019
10.0
Exceptional
Shafiah from Malaysia
Family with young children
Standard Twin Room (shared bathroom) in a 3-Bedroom Apartment
Stayed 1 night in June 2019

I have arrived at 1.30am. The staff was very helpful at the reception. Able to check in really fast.”

We were taken twin shared room a 3 bedroom apartment. It was so clean & confort for family stay. Thank you so much to the staff of Nova Highlands Hotel. They were so kind.

Reviewed June 08, 2019
9.2
Exceptional
Mohamed from Malaysia
Family with young children
1-Bedroom Twin Suite
Stayed 1 night in February 2018

Excellent”

Surpisingly the room was very spacious, very clean. My young children abdolutely enjoyed it. Located above Cameron square (apparently the only shopping mall in Cameron Highlands), the access to facilities were perfect. Eateries were aplenty. Highly recommended for the price we paid.

Reviewed February 06, 2018
12345
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