Sharon from Malaysia”

Good location. We stayed in a 3 bedroom apartment which is clean and spacious. Service from staff was really disappointing. We requested for toilet rolls three times at the reception. Waited for several hours and nobody came to replenish the toilet rolls.

Price too expensive, blanket no clean and smelly in room”

The only good is location

Agoda should remove this property from ur website because this property is trying to cheat customer.”

Me and my friends we had a worst nightmare booking this place for our stay recently...they are cheating and we have to ugrade to another room..and at first we hv to pay 170 each to get a privacy room which that is ridiculous. We are in a group but with 8 couples and we hv to share bathroom which is not a hotel standard..

Its a nightmare..very bad experience ”

I booked a standard twin room...didnt .realize that 1 rooms in 1 apartment ..we hv to share bathroom ..dinning..living with strangers...that is not acceptable...for a hotel standard .The Manager on duty Mr Ethan unable to solve the problem. I never had such a bad experience before...

Too expensive for this kind of quality”

Price is so expensive same like 5 star hotel in KL. But no many facilities. It is inside a mall. So easy to find your food. Breakfast is so simple in the hotel. Staffs are so slow for check in. We wait for 30 minute to check in. Room is spacious. No aircond or heater. Some furnitures in the room are old.

Spacious room ”

The room is very spacious, love the microwave in the room. however the bed in the small room is not very convenient, feel a little hot at night since no fan inside the room. Overall is ok. the balcony is good to enjoy the view.

Very comfortable for this place”

Its very comfortable actually, I've been overnight here for a twice. Staff are very friendly, just the bathroom are not cleaning well. It's not smelly but it's a lil biy dirty. But everything is okay. I'll be overnight here again if i come here.

Very big room”

I checked in late around 6 pm, sadly my room still not ready yet.they ask me to wait 1 more hour. After small discussion, they agree me to allow late check out at 3 pm.so ..win win situation. When i get into the room, i am quiet shocked with the size.very big...it suite family of 6.everything is ready in the room including oven and fridge...outside also hav view.the breakfast is very great, more than 6 type to choice..worth the money.. will come here again .thanks for good service

Everything under one roof”

Helpful staffs, the room was spatious with beautiful design, nice and warm even during night, has mall at ground level offering choices of foods, sourvenirs and convenience stores, big playground for kids. If you stay during weekend, you would be save from the so called ‘Stawberry Jam’ as this area is not badly affected. Overall a great stay.

good place to stay in at brinchang”

all is good except the bathroom need to be share for 2 bedroom apartment

Good value for money.”

Kitchen kabinet with microwave and small freezer. Bedroom is large can cater small family. Balcony with front view of main road.

Good location but toilet is not clean”

The location is strategic, the room size is ok, but the toilet not as clean. The shower grass is dirty with stain, and the toilet door is not clean as well. Sometimes hot water supply is not sufficiently hot.

Good Location, Room need more preventive maintenance”

Management needs to look into the room condition and also the cleanliness of the room. There is no bath towel or toilet paper replenish when we check in into the room and the bed and linen was really itchy and dirty( yellow and some spot on it). Location is really good, easy to find nearby restaurant or delivery.

Rundown Room. Broken Furnitures.”

For the price you pay, you will get a huge room at Nova. But the room is really rundown. The kitchen cabinets are broken, fridge aren’t cold, sofas cushion has sunked. For the price the hotel is charging, they could really replace the furniture to regain its status.

Unprofessional Hotel management. ”

Booked 2 room in a apartment. Been given only one room key and been told a staff will send the other room key. A Bangladesh staff came with poor English speaking. Bringing a bunch of key enter the apartment and try to located the room key one by one on top of the dining table. Worst the staff end up couldn't find the key and left the premises. 10min later another Bangladesh came and bringing the wrong room key. Intercom the front desk. Only realise the front desk give the wrong info. During check in front desk brief me I going to hv a masterbedroom with attached toilet and the other room hv to share toilet but eventually my apartment masterbedroom has been occupied, that's why the Bangladesh couldn't find the key at the first places. Front desk refuse to admit their mistake and try to give an excuses by saying staff actually try to offer me to upgrade to masterbedroom at first place. I said I only been brief of the room but nobody try to persuade me to upgrade to masterbedroom. The front desk is making untruth statement toward me. End up the whole incident cost me almost 40min. Will never come back again with such lousy services

Nice hotel in CH”

- Nicely furnished spacious & relatively new apartment unit - Very clean - Ample basement parking - Near shopping complex and restaurants

Good”

Everything is good

Spacious Apartment”

Room was spacious and clean. Really good hotel to stay for holiday

Comfortable room. ”

Comfortable room and got more space. Convenience for family.

good location”

We stayed in one bedroom unit. Very spacious room, clean & comfortable. This hotel build in a shopping mall so many shops around. No problem to find foods. My kids also enjoy at the mini theme park which is just next to the hotel.