Nova Highlands Hotel
 Nova Highlands Hotel
Interior view Nova Highlands Hotel
Ballroom Nova Highlands Hotel
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7.3
Very good
/10
(7096 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Better than 90% of properties in Cameron Highlands
Excellent location
Parking
Available
  • Wild Orchid Farm40 m
  • Cameron Square70 m
  • Kea Farm - Bee Farms70 m
  • Ee Feng Gu Honeybee Farm90 m
  • Honey Bee Farms90 m
  • Butterfly Farm260 m
  • EQ Strawberry Farm360 m
  • Raju's Hill Strawberry Farms430 m
  • Vegetable Market470 m
  • Rose Centre590 m
  • Free Wi-Fi

    Nova Highlands Hotel

    Jalan Aranda Nova, Greencow, Cameron Highlands, Pahang, Malaysia, Brinchang, Cameron Highlands, Malaysia, 39100 - See map
    "Really a good HOTEL to stay for holiday and it is really worth ur money for the hotel."
    YAPP - June 2, 2018
    Excellent comfort
    8.1 room quality and comfort
    Very good service
    7.1 rating for service
    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Balcony/terrace

    • Shops

    • Laundry service

    This property is in high demand!

    Booked 75 times since yesterday | 59 travelers are looking at this property right now

    Value for money7.5
    Distance to city center1.9 km
    Location rating8.1
    Nearest airportSultan Azlan Shah Airport (IPH)
    Distance to airport35.0 km

    Rooms available at Nova Highlands Hotel

    8.1
    Excellent
    Room comfort & quality
    Penthouse
    Penthouse
    ...
    • Nature view
    • Balcony/terrace
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 63 m²/678 ft²
    • Nature view
    • 1 double bed & 1 double bed
    Enter dates to see prices
    Standard Twin - Shared Bathroom
    Standard Twin - Shared Bathroom
    ...
    • Room size: 28 m²/301 ft²
    • Country view
    • 2 single beds
    Enter dates to see prices
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 98 m²/1055 ft²
    • Garden view
    • 6 single beds
    Enter dates to see prices
    Master Room
    Master Room
    ...
    • Room size: 30 m²/323 ft²
    • Country view
    • 2 single beds
    Enter dates to see prices
    1-Bedroom Twin Suite
    1-Bedroom Twin Suite
    ...
    • Room size: 48 m²/517 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    1 Bedroom Queen Suite
    1 Bedroom Queen Suite
    ...
    • Room size: 48 m²/517 ft²
    • Nature view
    • 1 queen bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 63 m²/678 ft²
    • Garden view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Twin Room (shared bathroom) in a 3-Bedroom Apartment
    Standard Twin Room (shared bathroom) in a 3-Bedroom Apartment
    ...
    • Room size: 12 m²/129 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Master Bedroom (private bathroom) in a 3-Bedroom Apartment
    Master Bedroom (private bathroom) in a 3-Bedroom Apartment
    ...
    • Room size: 18 m²/194 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices

    What people love about Nova Highlands Hotel

    • 7.6
      Very good
      Location

      "Good location"

      Kiat Y.

      |

      January 12, 2019

    • 10.0
      Exceptional

      "Good room."

      Angad

      |

      May 31, 2018

    • 6.0
      Review score

      "Nice place for stay, eat to get the food"

      Leong S.

      |

      August 30, 2018

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    More about Nova Highlands Hotel

    More about Nova Highlands Hotel

    8.4
    Excellent

    "Room was spacious and clean, near to attractions"

    Ee V.

    |

    January 2, 2019

    An overview

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    What they offer

    6.4
    Good

    "Good hotel apartment."

    ASRI

    |

    January 14, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Nova Highlands Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7096)Booking.com Reviews (3259)
    7.3
    /
    10
    Cleanliness7.0
    Facilities6.8
    Location8.1
    Room comfort and quality8.1
    Service7.1
    Value for money7.5
    All languages
    All guests (7096)
    All room types

    Show reviews that mention 

    Showing 3870 verified guest comments
    12345
    3.2
    HAH from Malaysia
    Couple
    Standard Twin - Shared Bathroom
    Stayed 1 night in July 2019

    Room Security”

    When I made booking online, there were 2 parts for me to choose from 1) Hotel 2) Apartment. I choosed Hotel and the Property as stated in my Booking Confirmation is Nova Highlands Hotel. When I arrived to check in at the reception at Level 3 of the hotel (to get to this reception the guest will have to take a lift to L3 and turns Left & Right at a few junctions - Confusing), I was directed to another Reception which is at an Apartment Block. After checking into the room, I noticed that it is NOT a Hotel Room but a Service Apartment with 3 separate rooms. I was told that there will be other gusets checking in later. I was very unhappy as "SECURITY" in the unit comes to my mind. I voiced my concern and wanted to discuss with the Duty Manager (En Shah) but he refused to meet me. Finally the receptionist proposed me to pay additional RM40.00 as upgrade to a Master Room with bathroom attached. Nova Mgt should not offer the Service Apt. to Couple to book a room but for family/ grp it's ok,

    Reviewed July 22, 2019
    2.4
    Keith from Malaysia
    Couple
    Standard Twin - Shared Bathroom
    Stayed 1 night in July 2019

    Not details on the hotel description ”

    It was a shock when I first check in as it wasn’t say that the u it need to be share with stranger. The staff couldn’t perform as what requested didn’t even do it and over promise. Is a NO to recommend

    Reviewed July 20, 2019
    10.0
    Exceptional
    Nurlailatul from Malaysia
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in August 2018

    GOOD”

    GOOD

    Reviewed July 23, 2019
    7.6
    Very good
    Chloe from Malaysia
    Couple
    1 Bedroom Queen Suite
    Stayed 1 night in July 2019

    Very good”

    Overall great value, more than what I expected.

    Reviewed July 24, 2019
    8.8
    Excellent
    Zurina from Malaysia
    Family with young children
    Family Room
    Stayed 2 nights in March 2019

    Nice place and comfortable room”

    Had a good stay with alot of place to eat nearby. Just you need to pay attention on the room select while book as the do have sharing apartment concept too so do pay attention. My room was a family room and it just super big room. Pickup point to mossy forest is right in front of the connecting mall. Staff are not friendly and helpful. If you want to ask suggestions on any agent for trip to mossy don't bother, the know nothing and never tried to help. Never greet with a smile or making any initiative.

    Reviewed July 19, 2019
    8.8
    Excellent
    Kiet
    Couple
    1 Bedroom Queen Suite
    Stayed 2 nights in May 2019

    Overall i give 89 % for this hotel ”

    The room is good, just certain light is not working, but overall the room is meet expectation, the thing can be improved is the the cabinet looked old and shown some water dirt mark, so please change it to the new one, because it doesnt' look good and not fit with the room

    Reviewed July 18, 2019
    9.2
    Exceptional
    Mohamad from Malaysia
    Family with young children
    Standard Twin - Shared Bathroom
    Stayed 2 nights in July 2019

    Please check more detail before booking”

    please check more details your room before booking, i booking the room with share toilet, so confuse, when you arrived the room is a apartment, have 3 room inside. 1 master room with toilet another room is share toilet. so master room have another family, dont have any privacy. so sad

    Reviewed July 17, 2019
    2.0
    PHUAH from Malaysia
    Family with young children
    Standard Twin - Shared Bathroom
    Stayed 1 night in July 2019

    Disaster not clean...misleading not a hotel.. Beware”

    Misleading.. Not a hotel... A homestay... Not recommended. Stay in ch twice a month but thus is disaster... Avoid.. Bugs and not clean.. Sharing common area. If u have family avoid... Trust me... Worst experience

    Reviewed July 14, 2019
    4.8
    Syamsul from Malaysia
    Couple
    Standard Twin - Shared Bathroom
    Stayed 1 night in July 2019

    disappointed- Hotel Check in”

    I was supposed to check in to this hotel on 6 July 2019 (Saturday) but during the check-in process the hotel informed that the room I was supposed to stay was a bathroom shared room. in the booking the name of the hotel is the Nova Highlands Hotel but after review the name of the hotel is "the retreat" just opposite to this hotel. Payment RM 230 ONLY TO SHARE BATHROOM (NOT WITH MY FAMILY)is a price that does not make sense. i also ask the receptionist what about other room, she told me that all the room is same, that might have other guest in that room also. lastly i check in to other hotel nearby and lost my RM just for nothing.

    Reviewed July 12, 2019
    6.8
    Good
    Tan from Malaysia
    Family with teens
    2 Bedroom Suite
    Stayed 2 nights in July 2019

    Strategic location away from traffic jam”

    Good location as it is against traffic jam direction coming from Brinchang town. Short distance to attractive places n veg farms. Areas of unsatisfaction are the room smells musty and stale odour. Bed is uncomfortable for 2 persons. Spaces living hall and nice hilly view comes with fresh air.

    Reviewed July 22, 2019
    9.6
    Exceptional
    Boey from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 1 night in June 2019

    Only WiFi matters.... ”

    Everything were awesome!! Due to the area hardly to have smooth connection with any telco lines, so we only choose to use hotel WiFi. So, the WiFi a little bit disappointed as hardly to connect and slow to use when only two devices connected.

    Reviewed June 03, 2019
    8.0
    Excellent
    Mohd from Malaysia
    Group
    1-Bedroom Twin Suite
    Stayed 1 night in May 2019

    Best place to stay in Cameron”

    Stayed here before this and would definitely come back. The studio unit is spacious. You can find all you need in the area - shops, restaurants in the building. Walking distance to strawberry farm and the famous vegetables market.

    Reviewed May 06, 2019
    8.0
    Excellent
    Mohd from Malaysia
    Group
    1-Bedroom Twin Suite
    Stayed 1 night in May 2019

    Best place to stay”

    Stayed here before this and would definitely come back. The studio unit is spacious and comfy. You can find all you need in the area - shops, restaurants in the building. Walking distance to strawberry farm and the famous vegetables market.

    Reviewed May 06, 2019
    5.6
    amin from Malaysia
    Solo traveler
    Standard Twin - Shared Bathroom
    Stayed 1 night in July 2019

    Carefully read the Details before booking!!”

    Don’t just simply book by looking at the price you might end up in an apartment with really small room and SHARED BATHROOM . Compared to the price ,, you probably will much better room somewhere else . Parking was great! Place also great bcos it is really near to a mall. Food - I didn’t eat with the hotel’s food but I suggest you should try eat at Pak Nil’s restaurant. Reasonable price with really tasty food. But not the meatballs.

    Reviewed July 21, 2019
    9.2
    Exceptional
    Michelle from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 2 nights in May 2019

    Exceptional”

    Nice and comfortable. went i request the baby cot there will arrange for me. if can, please provide a chair in the bedroom for our easy to make up and blow hair. but ovarall is good and clean. will stay again when im come to Cameron Highland. highly recomended

    Reviewed July 10, 2019
    5.2
    MARZOUK from Saudi Arabia
    Couple
    1 Bedroom Queen Suite
    Stayed 1 night in July 2019

    Unpleasant stay”

    Booked non smoking suite, assigned to a smelly room full of insects... No taxis around this property. Convience stores are useless, Indian food available and very expensive... A very nasty fertilizer smell kept us up all night. No good view as advertised... No hand soap, no tissues, broken phones, etc. Too many fake reviews recommending this hotel..

    Reviewed July 09, 2019
    8.4
    Excellent
    adelin from Malaysia
    Family with young children
    1 Bedroom Queen Suite
    Stayed 1 night in July 2019

    Very strategic location, walking distance can reach few tourist spots”

    Overall very good, strategic location, easy to find foods . Walking distance to reach butterfly farm/ garden, bee farm, short distance to Kea Farm & sheep sanctuary. Except for the traffic jam which need to improve

    Reviewed July 08, 2019
    2.0
    WAN from Malaysia
    Couple
    Standard Twin - Shared Bathroom
    Stayed 1 night in July 2019

    HORRIBLE EXPERIENCE! THINK TWICE BEFORE YOU EVEN MAKE A BOOKING !!!”

    HORRIBLE EXPERIENCE! THINK TWICE BEFORE YOU EVEN MAKE A BOOKING !!! I've been here 4 times before and now super angry with latest arrangement!! 1) Room no towel - Called support via phone NOBODY pickup. have to go down L3 to go get the towel my own self 2)All our pillow smell like RAT PEE! 3) MISLEADING advert as there are TWO building .. one is hotel and apartment class. I have to add RM210 on the day itself to get into the hotel! I FELT CHEATED! Reach Cameron at 4PM only able to get in our room at 630PM! 4) Hotel collect RM100 as deposit but customer was not given any receipt. I just rely on word of mouth of frontdesk person Please change your way of managing the services!

    Reviewed July 08, 2019
    8.4
    Excellent
    Amirul
    Couple
    1 Bedroom Queen Suite
    Stayed 2 nights in June 2019

    Room”

    I pay for queen suite, but get twin queen suite. Quite big for 2 people. I hope if come again to Cameron Highland I will get my room. Because already book a month before due date. Overall environment is okay. Good and comfortable.

    Reviewed July 02, 2019
    8.4
    Excellent
    Jaan
    Couple
    1 Bedroom Queen Suite
    Stayed 1 night in June 2019

    Overall, it is a good Place to stay (if u finding some budget stay)”

    Pro: -good location -reasonable price (I just booked with rm98 for weekend room for one double bed suites) -convinient place as 7-11, Watson and many shops available at the level 1 -helpful staff Cons: -waiting time for check in a bit too long (waited for an hour for Q-up) -the room floor is kinda sticky and not that clean -the sofa and bed also kinda sticky -parking coupon only available once after check out. Have to paid if u go in and out of hotel parking on the day of stay. Overall, it is a good stay with such price! Really recommended!

    Reviewed July 01, 2019
    12345
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