Nova Platinum Hotel

The location is excellent but as a couple, the wife felt very uncomfortable with so many indian staring at her as if they wanna eat her. we lived in the main building by the main road. Some of the indian guest is rather irritating, a few occasion when we were in the lift, the indian person got into the lift first press every floor on the lift button. This happen 3 time during our 3 nights stay. For non-indian, i would not recommend this hotel although the location is excellent for party goer.

The staff were amazing and very respectful. I had a grand deluxe king room, which was really good. I would recommend this hotel for the nightlife options and great breakfast and lovely pool. The highlight was the super cooperative and helpful staff. Great experience and will surely return.

we stayed here for 3 nights, 5 rooms worst rooms full of cockroaches, rooms are stinking , old furniture bathrooms are worst maintained. not suggested

Terrible WiFi! Kinda ruined our stay! Couldn’t call family in US using WiFi calling.

WiFi very frustrating! Signal comes and goes. Difficult to complete any internet task. Otherwise best value in Pattaya. Nice rooms and great pool, bar area.

Friendly staff and we were given a room upgrade due to our reserved room not being ready 20 minutes after check-in time. The recently remodeled rooms lack attention to detail. For example, dropped paint over bathroom finish work, the room had a chair with a broken seat back and only one chair on the balcony. The breakfast buffet was a nice compliment with the room fee. Ordering from the menu was very overpriced. If you stay here, walk outside for meals and enjoy a happy hour elsewhere. If I were staying by myself this likely would not bother me, however since my wife was with me, the minor details add up to a less than positive view of the property.

The hotel is located in one of the busiest places in Pattaya. Food is very good and so is the gym and the staff are very helpful and eager to be at the disposal of the tourist. The smile on their faces is an added attraction. Both the pools were excellent

Staff said Available room is deluxe room and superior king room is not available and they don’t refund money too and Agoda call center don’t pickup phone that time too. It’s very bad situation that I have to felt at hotel lobby.

I had heard a lot of good things about this hotel sadly I was greatly disappointed. They said it was a quiet, had good facilities and was recommended for families. From my experiences it attracts single ethnic males hellbent on doing everything their religion says they can't and doing it to excess. The quiet poolside experience was spoilt by continues loud Bollywood music which only stopped as the men went out at night in search of entertainment and grossly over weight and very sweaty men using the pool to wash off the sweat. I had paid for a good room but the floor to ceiling and wall to wall mirror two feet from your bed left you feeling as though you were staying in a glorified brothel. From the actions of the customers I thought I had maybe picked a bad week but after chatting to the long suffering staff this seemed the norm. There were also some issues with equipment in the room which were faulty but even after being reported several times were not fixed.

I guess it was my 10th visit in this hotel, I got upgraded my credit card but still thay ask for show the original credit card from where I had booked the hotel, I have shown them image in my cell phone and even shown bank letter and booking confirmations, But still I had paid all the amount at hotel. Very disappointed. Even Agoda couldn't helped there. I recommend only because of location.

Too bad, lots of indian, all nights knocking at each others door surrounded look like india street, not recommend to stay

A lot of single Indian men here partying. pool is great but rooms and bed are old and tired

Little bit old and worn out. Staff was friendly though. However don’t book a room if you’re not Indian because this hotels guests are 99% Indians and they are very noisy and rude (skipping line, bumping into you while walking). I wanted to extend my room by one day. Staff offered me 1.800 BAHT for one night. Online price was about 1.000 BAHT.

Very good location and swimming pool!! Staff helpful and polite. Very close to night life! Rooms (in the old complex?) might need a do over. Probably nicer in the new complex.... (pictures on agoda only from new building?) overall good

Staff were friendly and accommodating. However some guests were spitting in the lifts! Location not bad, close to pier to the small island off Pattaya city. Lots of food and grocery/essentials shopping choices nearby.

The Hotel was at very nice location, Very close to business district and close to all the major night spots, THe staff were not that friendly. The internet connection was good, Breakfast was good.Upon checking in it took 2 hours for us to get a room as there were some travel group guys checking out. Overall i would love to go back again

it was good, rooms are spacious, very close to walking street ,so many restaurants and massage parlours are close, next door is a very good store, nice swimming pools n gym staff is friendly it was ultimate

We stay here often and will continue to do so. The rooms are fine and the pool area is excellent. Staff always friendly and helpful - though this time had some trouble checking in. Aside from that.. as usual, enjoyed staying here.

Fantastiv breakfast buffe, also good food during day, but the overall experience is taken down by the fact that the pool was very cold. I dont understand why they are pumping in cold water, it was almost like in Greece.. The only pool that wasnt making your ass freezing cold was the small one which was just in the border of taking a quick swim. If they could just let the water get warmer by the sun the bigger pool would be great to play with kids but now no one could swim there...

I had a very pleasant stay at Nova Platinum. The room was very clean and spacious. Great pools and spa. Hotel staff were friendly. It is in a perfect location for the night life on walking street only a five minute walk away and Baht buses travelling by the hotel. Room service food was great and delivered very efficiently. Would stay here again for sure