Recent customer comments

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Very good

based on 1738 reviews
  • Cleanliness 7.2
  • Facilities 7.1
  • Location 7.8
  • Room comfort and quality 7.1
  • Service 7.1
  • Value for money 7.2
  • Food and dining 6.7
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Tasha from United States
Stayed 3 nights in February 2016
Alright hotel
Glad they had two pools/AC worked well, and there was space for luggage in room
Reviewed February 22, 2016

Stuart from United Kingdom
Stayed 1 night in December 2015
Good location and prices, no breakfast included
The hotel is in a great location. It has parking and a nice Pool. Rooms are starting to look a bit tired. But great for a night out on walking street. Close enough to walk, but far enough away from the noise.
Reviewed February 19, 2016

Ashley from Australia
Solo traveler
Stayed 4 nights in February 2016
Disappointing Work Required
Road noise is horrible Water pressure is pathetic bathroom needs molding removed from tile grout Overall this hotel is in severe need for refurbishing.
Reviewed February 11, 2016

Carol from United Kingdom
Stayed 6 nights in January 2016
good location
great location bear to entertainment
Have stayed here in the past.Great location near to Walking street. Swimming pools are very good,yet busy at times. Food is expensive but good
Reviewed January 28, 2016

Emre from Canada
Solo traveler
Stayed 3 nights in January 2016
Rooms need improvement
Helpful staff
There are some improvements needed in this hotel: The air-conditioning unit makes noise and needs cleaning and maintenance. There are small ants in the room, especially in closet area. The wifi is slow. No tooth-brush in the room.
Reviewed January 28, 2016

HERLIEN from United Kingdom
Grand Deluxe(Pool View with Private Balcony)
Stayed 6 nights in December 2015
on holiday to pattaya
good hotel....... I have been there many time.... friendly staff
Reviewed January 26, 2016

Greg from Australia
Grand Deluxe(Pool View with Private Balcony)
Stayed 3 nights in January 2016
Gone downhill
This hotel is totally unsuitable if you have a partner, it was a very uncomfortable stay for my wife. There are a large number of single South Asian males who stay at this hotel now and their behaviour towards females is disgraceful. My friend and his wife were so unnerved by the rude staring and suggestive comments that they moved to another hotel even though they had prepaid for 3 nights at Nova and forfeited their room charges. At nights there are a large number who congregate near the hotel to talk to the male guests who sit on the front steps of the hotel. I have been staying at this hotel a couple of times every year since it opened and will not be doing so again. The rooms are starting to look tired and the internet connection was hopeless.
Reviewed January 18, 2016

Peter from United Kingdom
Stayed 10 nights in December 2015
Nova platinum
Pool, service, location
Overall a good stay food in hotel a bit pricey but good and plenty of places to eat in walking distance
Reviewed January 09, 2016

Ankit from India
Grand Deluxe(Pool View with Private Balcony)
Stayed 2 nights in December 2014
Nice hotel. Very close to walking street
Close to walking street.. Will stay again
Hotel is huge with many rooms.. Swimming pool is good and huge.. Liked the location of the hotel as very close to walking street..
Reviewed December 27, 2015

Lokesh from India
Stayed 2 nights in December 2015
It is a good place to stay and worth the money.
Cleanliness, location and Rate
It could have been better.
Reviewed December 21, 2015


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