Novel Hotel City Center

Sheikh Hamdan Street, Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates, 47136 - See map
4-star Hotel
Free Wi-Fi
7.9
Very good
/10
(4,508 reviews)See what guests said
Housekeeping17
Breakfast6
Shops5
select your datePlease enter your stay dates to see price
Novel Hotel City Center

"The stay was very good, House keeping was quick with my requests, Wifi was fast, check in and check out smooth, Valet parking very good, centrally loc..."

Afzal - February 23, 2020

Standard Room Novel Hotel City Center
Lobby Novel Hotel City Center
Interior view Novel Hotel City Center
See all 50 photos
See map
Popular landmarks
Heritage Village 3.42 km
Marina Mall 4.26 km
Observation Deck at 300 4.93 km
Emirates Palace 5.44 km
Louvre Abu Dhabi 6.21 km
Sheikh Zayed Grand Mosque Center 14.27 km
Yas Waterworld Abu Dhabi 24.1 km
Yas Marina Circuit 24.26 km
Ferrari World Abu Dhabi 24.81 km
Yas Mall 24.98 km
Nearby landmarks
Al Massa Cinemas 100 m
Liwa Centre 100 m
Aster Al Rafa Medical Centre 290 m
Silver Tower 470 m
World Trade Center Mall 550 m
Central Market 600 m
Main Etisalat Office 620 m
Madinat Zayed Shopping Center 660 m
Ibn Nafees Medical Center 710 m
Qasr Al Hosn 740 m
8.5

Excellent

Location rating score

Inside city center
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Property highlightsRead all 4,508 reviews
Exceptional reputation
Recommended by 81% of guests
Excellent cleanliness
8.0 rating for cleanliness
Excellent comfort
8.0 room quality and comfort
Fantastic breakfast
79% positive mentions

This hotel was very reasonably priced in a good location in walking distance to a lot of shops and restaurants.

Sukhdeep | December 20, 2019

The hotel room was quite spacious and clean— definitely recommend this hotel to others!

Sukhdeep | December 20, 2019

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 3 minutes on Agoda.com
Value for money7.8
Location rating8.5
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport11.4 km

Rooms available at Novel Hotel City Center

8.0
Very good
Room comfort & quality
Junior Suite
Junior Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Bathtub
  • 1 double bed or 2 single be...
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Standard Room
Standard Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed or 2 single be...
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Junior Room
Junior Room
...
  • Room size: 60 m²/646 ft²
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Double Superior
Double Superior
...
  • Bathtub
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Double Junior Suite
Double Junior Suite
...
  • Bathtub
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Twin Standard
Twin Standard
...
  • Bathtub
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Twin Superior
Twin Superior
...
  • Bathtub
  • 2 double beds
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Double Standard
Double Standard
...
  • Bathtub
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Frequently asked questions

Does Novel Hotel City Center offer hand sanitizer?

Hand sanitizer is available at Novel Hotel City Center.

What time is check-in and check-out at Novel Hotel City Center?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novel Hotel City Center?

A stay at Novel Hotel City Center also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novel Hotel City Center has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 20 AED per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Novel Hotel City Center?

Novel Hotel City Center does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Novel Hotel City Center

  • 5.2
    Review score
    Staff 

    "Good maintained rooms, cooperative staff, Nice and in the city center"

    zaheer A.

    |

    January 13, 2019

  • 10.0
    Exceptional

    "The roomboy / housekeeping are also excellent in service."

    ice

    |

    September 4, 2019

  • 8.8
    Excellent
    Location

    "Despite located on a busy road, the rooms are quiet."

    MARKETA

    |

    October 1, 2019

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Overall rating:
7.9
Very good
884 reviews
Cleanliness
8.0
Facilities
7.3
Location
8.5
Read all reviews >
What travelers say they love:
Easy access to all places by bus from informative staff, in ...
SIOK P. from Malaysia
Solo traveler
More about Novel Hotel City Center

More about Novel Hotel City Center

The Novel Hotel City Center is located in the heart of the business and commercial center and is only a few minutes away from the beach. Offering 208 guestrooms, the hotel is elegantly equipped with modern amenities for a pleasant stay. Guests can dine at the on-site restaurant that serves exquisite international, European, and Chinese food as well as fine French cuisine. The hotel also offers meeting rooms, which means that guests can organize public or private events at the hotel. For leisure, guests can take a refreshing dip in the swimming pool. The property offers a fitness center, outdoor heated pool, sauna, as well as snooker table. With a strong reputation for quality service and culinary excellence, Novel Hotel City Center offers comfort and caters to both corporate and leisure travelers in a cozy atmosphere.

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Most talked about facilities

Housekeeping
41 mentions
Breakfast
26 mentions
Swimming Pool
18 mentions
Food & Dining
13 mentions

What they offer

10.0
Exceptional
Cleanliness

"The hallway, room, swimming pool, sauna, steam, jacuzi are a..."

ice

|

September 4, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

Le Beaujolais
Cuisine:European, French
Menu:Buffet
Le Jardin
Cuisine:International
Menu:Buffet, A-la-carte
China Restaurant
Cuisine:Chinese
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Novel Hotel City Center from real guests

Provided by verified guests of Agoda
Agoda Reviews (884)Booking.com Reviews (3624)
7.9
/
10
Cleanliness8.0
Facilities7.3
Location8.5
Room comfort and quality8.0
Service7.9
Value for money7.8
High score for Abu Dhabi
Rating
9+ Exceptional (143)
8-9 Excellent (113)
7-8 Very Good (142)
6-7 Good (73)
<6 Below Expectation (90)
Time of the year
Mar - May (140)
Jun - Aug (137)
Sep - Nov (131)
Dec - Feb (153)
Don't miss out!Users are booking a place in Abu Dhabi every 3 minutes on Agoda.com
All guests (884)
All room types
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Show reviews that mention 

Showing 561 verified guest comments
12345
9.0
Exceptional
Len from United Kingdom
Solo traveler
Standard Room
Stayed 2 nights in June 2014

Excellent City Centre Hotel”

Location, Friendly Staff, Comfortable Room

The Mercure Centre Hotel is my home in Abu Dhabi. First stayed there in 1984 for 2 weeks and then resided in Abu Dhabi for a long time. I always used the restaurant and bar outlets as my preference. There have been a lot of changes in the 30 years, but the atmosphere is still the same and several of the staff from that time are still there. I travel in and out of Abu Dhabi quite a lot and the Centre is always my first choice!!!

Reviewed June 22, 2014
7.6
Very good
Ian from United Arab Emirates
Business traveler
Standard Room
Stayed 1 night in March 2018

Old hotel in the middle of rebranding. Disappointing breakfast staff behavior”

I was in Abu Dhabi for an overnight last minute business trip and found Novel Hotel City Center. Formerly known as Mercure Hotel, this property is fairly old, judging from the look and smell of the lobby ( HVAC system needs an upgrade). Staff is chatty with each other, but not with guests. The only exceptions are the valet guys (always there with a greeting and a "How's your day, sir?") and the housekeeping staff. Rooms are fairly well appointed and have the basics well. No smell. The AC works well and is very quiet... unlike other Abu Dhabi hotels around its age. The bathroom doesn't have major issues (it has a tub and I like the showerhead). Breakfast was a little on the simple side and everything reminded me of a self-service canteen... things I can overlook. What I cannot overlook is the rudeness of one of the staff, who talked VERY LOUD... and clearly have an issue with Chinese guests, one of whom he made fun of because she doesn't understand English.

Reviewed April 01, 2018
9.3
Exceptional
Peter from Austria
Solo traveler
Stayed 1 night in February 2012

Nice hotel in downtown abu dhabi”

Friendly staff, clean and beautiful rooms

I have been in Mercure only for one day when I was comming back from Nepal and had a stopover in Abu Dhabi. The Hotel is very nice and clean, my room was also a good deal. The staff is overwhelmingly friendly, the receptionist even gave me a late check-out because my flight was in the evening, at no cost. Also the staff in the hotel bar was very nice. I havent tried the restaurants or other facilities at my stay, but what I saw was good. I can recommend this hotel to everybody who is looking for a sleepover.

Reviewed June 04, 2012
10.0
Exceptional
Noor from Pakistan
Business traveler
Deluxe Room
Stayed 1 night in January 2019

One of the best property in Abu Dhabi”

Its ideally located in the center of Abu Dhabi, surrounded by a number of restaurants, malls & shops. Staff is very polite & helpful. Express check in / check out. Spacious & clean rooms with a comfy bed. This is the hotel of my choice whenever I am in Abu Dhabi.

Reviewed February 13, 2019
9.3
Exceptional
Brigitte from United States
Couple
Stayed 2 nights in May 2014

Sleek decor and professionally effortless”

great value, centrally located, insanely fast wi-fi

Fastest wifi I have used in the past year (free in room), convenient shuttle bus to Abu Dhabi and Marina mall (affording a nice tour of the city and views of the Corniche and Grand Mosque). Stylish rooftop pool and well-equipped gym.

Reviewed June 02, 2014
9.7
Exceptional
Len from United Kingdom
Business traveler
Stayed 30 nights in June 2015

Good Value City Centre Hotel”

Central Location, Comfortable, Excellent Value

Excellent hotel in the city centre, very tidy hotel, large rooms, excellent facilities. I always stay here when I come to Abu Dhabi. It is one of the older hotels in the city, but it is well maintained with good dining in Le Beaujolais. Possibly time for a menu change, apart from that, friendly service throughout the hotel.

Reviewed July 31, 2015
9.3
Exceptional
MUHAMMAD from Malaysia
Couple
Stayed 1 night in January 2010

novotel abu dhabi”

stratigic location in the city, near most shopping malls, along main road, easy access to anywhere in the city
quite small lobby, small lifts

the location of novotel abu dhabi centre is very stratigic, near shopping malls, less than 5 minutes walking distance..it's also along the main road, so easy to get yourself public transport..the staff are also very polite and helpful, willing to give ample information you need about the city and guide you to your needs..overall, i was very much satisfied with the hotel and staff

Reviewed February 02, 2010
9.0
Exceptional
chester from United Kingdom
Couple
Stayed 7 nights in April 2015

great staff great value,great location.”

great value,great staff and great location

We had a fabulous stay and will be back,this is a hotel where you can get a taste of real down Abu Dhabi,with a fantastic choice of restuarants in and around the Hotel.The corniche/beach is a 10 minute walk away,the staff couldn't be more helpful and a stay here is good value.

Reviewed April 28, 2015
9.7
Exceptional
Keith from Australia
Couple
Stayed 2 nights in April 2012

Excellent Hotel, very good location”

Friendliness and cleanliness and helpfulness of staff

Would definitely stay here again. 10-10 for Cleanliness, friendliness and help from staff. No problem with staff speaking English. Could not have been better. Good restaurants, food very good. Abu Dhabi felt very safe as a city, all people very helpful. Mercure in a good position for getting to most sights. Big Bus was terrific too.

Reviewed May 01, 2012
9.7
Exceptional
Chaula from India
Couple
Stayed 5 nights in November 2012

Centrally located”

Clean rooms, good service

This was my first stay at this hotel and we really enjoyed. The rooms are very clean, although not very big. The hotel has many good restaurants. It's centrally located and there are many good shops at a walking distance. They also have shuttle service to Marina Mall and Abu Dhabi mall. There's also a French Ladies Salon and gents salon in the hotel.

Reviewed November 15, 2012
9.7
Exceptional
Li from China
Business traveler
Stayed 2 nights in August 2010

good hotel”

good location
food

This is a good hotel for the businessman or mornal travellers to stay and enjoy. It has very good location, just in the centre of the Abu Dhabi city. You can easily to find shopping center and food court around. It is clean and comfortable.

Reviewed August 11, 2010
9.0
Exceptional
Yew from Malaysia
Family with teens
Stayed 1 night in December 2009

A night at Novotel”

Clean, Comfortable and flawless to me
None

My main purpose of staying in Novotel is just to put up a night before heading to Dubai early in the morning.. So i did not expect much from the hotel. Anyway, it turned out exactly as i have expected from Novotel except the unappealing exterior. Other than that, perfect! No doubt would consider this hotel again in future visits to Abu Dhabi!

Reviewed January 15, 2010
9.0
Exceptional
Erna from South Africa
Solo traveler
Stayed 2 nights in July 2011

Lovely room and great service”

Lovely big room, attentive and friendly staff, centrally located with free shuttle bus service to the 2 big malls.

Check-in was a pleasure and my non-smoking room was a deluxe rather than a standard twin. I extended by one day through Agoda which was a no fuss effortless experience. I found the hotel staff to be friendly and customer service oriented. I enjoyed my stay immensely and would recommend Mercure Abu Dhabi, great value for a 4 star hotel.

Reviewed July 14, 2011
9.0
Exceptional
Sarah from United States
Couple
Stayed 6 nights in December 2009

Comfortable and affordable stay in Abu Dhabi ”

Very clean, quiet, very friendly staff,comfortable bed, excellent hairdryer. Located well at city center. Also felt very safe.
Crowded drop off area, don't use the hotel taxis for outings--much more expensive. The breakfast buffet was shockingly expensive.

This hotel upholds the good reputation of Novotel. Modest and affordable. The staff are very professional and speak many languages. Lots of Japanese visitors, international film crews and American tourists. Nice little coffee shop off the lobby. They were of great help when our luggage was lost. We'll stay there again when we go to Abu Dhabi.

Reviewed December 27, 2009
9.0
Exceptional
Yew from Malaysia
Family with teens
Stayed 1 night in December 2009

A night at Novotel”

Clean, Comfortable and Good Location
None

My main purpose of staying in Novotel is just to put up a night before heading to Dubai early in the morning.. So i did not expect much from the hotel. Anyway, it turned out exactly as i have expected from Novotel except the unappealing exterior. Other than that, perfect! No doubt would consider this hotel again in future visits to Abu Dhabi!

Reviewed January 15, 2010
9.3
Exceptional
Michael from United Kingdom
Solo traveler
Stayed 2 nights in March 2014

Best for Solo Traveller”

Attentive staff, top value for money, clean pleasant rooms

When travelling alone to Abu Dhabi I always book the Mercure, former Novotel, former City Centre Hotel!! It has maintained it's standards whatwever the name it has operated under. My first visit was in 1981 and am still going back so that should tell you all you need to know!!

Reviewed March 11, 2014
9.7
Exceptional
cielo from Philippines
Family with young children
Stayed 1 night in June 2012

Strategic location and that smile off your face”

Location

Stayed for a night here. Good service, really nice. Exceed my expectations. Clean and refreshing swimming pool, poolside resto serves good food at a reasonable prize. There's a free shuttle service to Marina mall and Abu Dhabi Mall. Otherwise, just a minute-walk to bus stop. The Filipino driver of the shuttle who took us to Marina mall was friendly and very helpful.

Reviewed June 12, 2012
9.3
Exceptional
Peter from Australia
Solo traveler
Stayed 3 nights in January 2011

Good hotel i would stay there again”

Price

I arrived at 7am and my room was ready in thirty minutes the staff were plesent happy and helpful. I found breakfast even though it was not included in the room rate very good. If i was going to Abu Dhabi again i would stay there again. The number 5 bus to and from marina mall runs down the street in front of the hotel

Reviewed February 05, 2011
8.4
Excellent
Arlyn from United Arab Emirates
Business traveler
DOUBLE STANDARD - ROOM ONLY
Stayed 2 nights in June 2019

excellent customer service”

Stayed in room 1314. Very polite and helpful staffs. Thanks Rubi of the reception for being considerate with my request regarding the room. Mr.Anees (bellboy i think) and Mr.Idris (housekeeper) were very helpful also. Forgot the name of the other staff in the lobby area who's on night shift, he always welcomes and greeted us everytime we comeback in the hotel, always willing to assist and always wear a beautiful smile. Stayed in a some of hotels in Abu Dhabi, so far this is the one with best customer service . thank you guys. will come back for sure.

Reviewed June 23, 2019
9.7
Exceptional
Anara from Kazakhstan
Couple
Stayed 1 night in February 2011

Nice hotel”

Clean and comfortabkle

the hotel was very clean, nice and comfortable. modern furniture, nice bathroom. free wifi internet. good location, near beach and near abu dhabi mall. the price was very low. we enjoyed our staying int he novotel hotel.

Reviewed March 10, 2011
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