Novel Hotel City Center
Novel Hotel City Center
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"Nice and comfortable hotel"

supanart

|

January 15, 2017

Standard Room - Guestroom Novel Hotel City Center
Standard Room - Guestroom
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Interior view Novel Hotel City Center
Interior view
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Swimming pool [outdoor] Novel Hotel City Center
Swimming pool [outdoor]
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Ballroom Novel Hotel City Center
Ballroom
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See map Novel Hotel City Center
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Excellent
Location
8.5
See all 30 photos Novel Hotel City Center
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What guests are saying:
Location very good e
RAHAT from United Arab Emirates
Business traveler
Very quiet & romantic place and I highly recommend this to my friends. Our stay there was perfect!
Milena from United Arab Emirates
Couple
near to malls & restaurants
Cherry from Philippines
Solo traveler
This is recommended to casual people. it is located centrally so that you can easily access city everywhere within half an hour.
Jungyoung from South Korea
Solo traveler
Will definitely stay at Mercure for my next trip to Abu Dhabi.
Neti from Malaysia
Family with teens
I arrived early in the morning and did not have to wait long time before I get a room. The rooms are very quiet and good. Most of them have a very good bed and it's a pleasure to relax in the rooms.
bachmann from Switzerland
Solo traveler
Enjoyed our time there and the staff are really helpful
Colin from United Kingdom
Couple
Great location and excellent very comfortable stay in a hotel where i felt safe and service was decent hotel is well located just across nearest shopping mall was Helpful highly recommended staff were friendly and accomodating.
Ms. from Philippines
Business traveler
Silent and cool Reception and staff are doing good job
Leandro from Philippines
Group
It is perfectly located at the heart of Abu Dhabi. Friendly staff. Clean rooms. Good food.
Aziz from Morocco
Solo traveler

Novel Hotel City Center

Excellent location
- Inside city center
- What's nearby?
Excellent
From 529 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.2
Recommended by 85% of guests
Value for money8.0
Location rating8.5
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport11.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 13 hours ago
Junior Suite
Junior Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Bathtub
  • 1 double bed or 2 single be...
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Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Room
Standard Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed or 2 single be...
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Double Superior
Double Superior
...
  • Bathtub
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Double Junior Suite
Double Junior Suite
...
  • Bathtub
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Twin Standard
Twin Standard
...
  • Bathtub
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Twin Superior
Twin Superior
...
  • Bathtub
  • 2 double beds
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Double Standard
Double Standard
...
  • Bathtub
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Room Economy
Room Economy
...
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    More about Novel Hotel City Center

    More about Novel Hotel City Center

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Location is good"

    Walid

    |

    March 11, 2016

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (529)Booking.com Reviews (4032)
    8.0
    /
    10
    Cleanliness8.2
    Facilities7.7
    Location8.5
    Room comfort and quality8.0
    Service8.0
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (529)
    All room types
    Showing 445 verified guest comments
    12345
    4.8
    ZUHAIR from United Arab Emirates
    Business traveler
    Standard Room
    Stayed 7 nights in April 2018
    Very small rooms”
    Very small rooms
    Reviewed October 17, 2018
    5.6
    ZUHAIR from United Arab Emirates
    Business traveler
    Standard Room
    Stayed 7 nights in April 2018
    Very small rooms”
    Very small rooms. Outdated bathroom. Bed size very small and mattress not worth on sleeping on, with hurt your back and neck
    Reviewed October 17, 2018
    6.0
    ZUHAIR from United Arab Emirates
    Business traveler
    Standard Room
    Stayed 7 nights in April 2018
    Very small rooms. ”
    Very small rooms. Outdated bathroom. Bed size very small and mattress not worth on sleeping on. Will harm your neck and back the mattress
    Reviewed October 17, 2018
    6.0
    Cyriz from United Arab Emirates
    Couple
    Standard Room
    Stayed 1 night in September 2018
    I enjoyed our stay”
    Using jacuzzi,steam, and sauna should be open time...
    Reviewed September 29, 2018
    10.0
    Exceptional
    ELIAS from Brazil
    Couple
    Standard Room
    Stayed 1 night in August 2018
    Good hotel ”
    Staff are very helpful, the gym is 24 hours open, room are clean
    Reviewed August 19, 2018
    10.0
    Exceptional
    Hussain from United Arab Emirates
    Business traveler
    Deluxe Room
    Stayed 1 night in July 2018
    Excellent”
    everything was there for me as Business Traveler.
    Reviewed July 26, 2018
    9.2
    Exceptional
    Ruslan from United Arab Emirates
    Solo traveler
    Standard Room
    Stayed 1 night in July 2018
    situated on the best location in abu dhabi.”
    nice staff and room
    Reviewed July 13, 2018
    7.2
    Very good
    Budiono from Indonesia
    Solo traveler
    Standard Room
    Stayed 6 nights in April 2018
    Very good”
    the best
    Reviewed April 28, 2018
    4.0
    Rohit from United Arab Emirates
    Business traveler
    Standard Room
    Stayed 4 nights in April 2018
    Horrible and unpleasant experience”
    Hi, I stay in hotels for work in Abu Dhabi for more than a decade and never had such an experience. Please read further and judge yourself. 1. When I checked in, the lady receptionist l, Barbara collected my ID and allotted a room. As soon as I entered the room, I was aghast that someone was already in the room. He was angry at me. I walked down to the reception again and informed the lady about it. She apologized and gave me another room. Imagine to my dismay that the second room was also occupied by somebody else as well. This is pure laxity and utter disregard. Allocating someone else’s room without cross verifying facts is unforgiving. It would have been catastrophic to imagine to enter a room which is a private space. I might have had to bear the consequences of it. And, the lady when challenged was assuming I was someone else even when my ID was in front of her 2. I had asked for a Non-smoking room. Instead, I was given a smoking room which was smelly and unpleasant.
    Reviewed April 20, 2018
    9.6
    Exceptional
    ZUHAIR from United Arab Emirates
    Business traveler
    Deluxe Room
    Stayed 7 nights in April 2018
    Great place to stay, although room size is a bit small”
    Pro Free parking, great internet speed, great location very close to wtc mall and around 15 to 20 minutes walk to the beach. Nearby lot of restaurant and leisure shops. Housekeeping also good temp controlled a.c. that actually works. Cons Room size a bit small for a big family and breakfast selection could be improved a tad bit
    Reviewed April 15, 2018
    8.0
    Excellent
    Masud from United Arab Emirates
    Solo traveler
    Standard Room
    Stayed 1 night in April 2018
    Good”
    All is very good from this hotel
    Reviewed April 15, 2018
    10.0
    Exceptional
    Yennio from United Arab Emirates
    Solo traveler
    Standard Room
    Stayed 1 night in April 2018
    MR”
    Exelente location, staff very nice
    Reviewed April 07, 2018
    5.6
    Wessam from United Arab Emirates
    Business traveler
    Deluxe Room
    Stayed 2 nights in April 2018
    Above average”
    good
    Reviewed April 06, 2018
    7.6
    Very good
    Ian from United Arab Emirates
    Business traveler
    Standard Room
    Stayed 1 night in March 2018
    Old hotel in the middle of rebranding. Disappointing breakfast staff behavior”
    I was in Abu Dhabi for an overnight last minute business trip and found Novel Hotel City Center. Formerly known as Mercure Hotel, this property is fairly old, judging from the look and smell of the lobby ( HVAC system needs an upgrade). Staff is chatty with each other, but not with guests. The only exceptions are the valet guys (always there with a greeting and a "How's your day, sir?") and the housekeeping staff. Rooms are fairly well appointed and have the basics well. No smell. The AC works well and is very quiet... unlike other Abu Dhabi hotels around its age. The bathroom doesn't have major issues (it has a tub and I like the showerhead). Breakfast was a little on the simple side and everything reminded me of a self-service canteen... things I can overlook. What I cannot overlook is the rudeness of one of the staff, who talked VERY LOUD... and clearly have an issue with Chinese guests, one of whom he made fun of because she doesn't understand English.
    Reviewed April 01, 2018
    9.2
    Exceptional
    ELIAS from Brazil
    Solo traveler
    Standard Room
    Stayed 1 night in February 2018
    Nice hotel and good gym ”
    The hotel is clean and staff very helpful The location is good near to stores and restaurant The gym is 24 hours open It's worthy to stay
    Reviewed February 05, 2018
    5.2
    stephanie from United Kingdom
    Couple
    Stayed 2 nights in March 2017
    depressing”
    old, and depressing hotel and area. not for holidays!
    Reviewed January 10, 2018
    8.4
    Excellent
    lutfi from Indonesia
    Business traveler
    Stayed 3 nights in January 2018
    Good location for bussines and shopping ”
    Near from madinah zayed only 5 minute walking Near for bussines district
    Reviewed January 07, 2018
    10.0
    Exceptional
    Teodor from United Arab Emirates
    Solo traveler
    Stayed 1 night in December 2017
    Good stay”
    Everithing was ok.
    Reviewed December 12, 2017
    10.0
    Exceptional
    Matthew from United States
    Solo traveler
    Stayed 3 nights in September 2017
    Great Value ”
    Abu Dhabi is not cheap but this hotel provides excellent value. My bed was comfortable and the concierge was knowledgeable. Remember to bring cash/rials for the tax, which isn’t collected online by Agoda. (Sep 2017)
    Reviewed September 30, 2017
    5.2
    geoffrey from United Kingdom
    Business traveler
    Stayed 2 nights in April 2017
    Business”
    You get what you pay for
    Reviewed August 08, 2017
    12345
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