Reception is available between 14:00 - 20:00, and guests will be given a key upon arrival.
Check-in before 14:00 or check out from 10:00 - 12:00 is possible for an additional fee of GBP 5, subject to availability and by prior arrangement.
Please note, the hotel does not accept check-ins after 20:00.
Luggage storage is available for GBP 4 per room, subject to availability and by prior arrangement.
Kindly note the accommodation is located on the first floor or above. Therefore it may not be suitable for guests with mobility impairment.
Please note, there is no public parking available at the hotel. However there is public parking available nearby (reservation not needed) and costs GBP 6.50 a day.
Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.
Guest card details are required to make a reservation, and will be held until departure. Kindly note the guest is liable for any damages made to the property by themselves during their stay, and will be charged for damages if necessary. Any lost keys will be replaced for GBP 25.
Please be aware smoking is not permitted anywhere on the premises, and will incur a fine of GBP 150 if guests are found smoking on the premises.
Kindly note only food served at Novello B&B may be eaten, and guests may not eat in the bedrooms.
Please note that this property cannot accommodate hen and stag, or similar parties.
Guests are asked to respect other visitors, and the property ask guests to refrain from excessive noise levels.
Please note the property cannot accept persons in the guest bedrooms that are not guests of the B&B.
When booking for 6 persons or more than, different policies and additional supplements will apply:
The total price of the reservation will be charged on the day of booking, and is non-refundable in the case of a no-show or cancellation.
A security deposit of GBP 50 is required per room before or upon arrival for all group bookings. This deposit is fully refundable upon check-out, s