Novilla Boutique Resort

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Good6.4
Based on40reviews
Novilla Boutique Resort
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6.7 Good location
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6.7Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Blackout curtains

  • Garden

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More about Novilla Boutique Resort

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Verified traveler reviews

Agoda Reviews (40)
Booking.com Reviews (24)

4.4

Filter by traveler type:
  • Cleanliness 6.4
  • Facilities 6.2
  • Location 6.7
  • Room comfort and quality 6.8
  • Service 6.8
  • Value for money 6.1
  • Food and dining 5.4
Very good
based on 4 reviews
  • Cleanliness 6.5
  • Facilities 10.0
  • Location 7.0
  • Room comfort and quality 6.7
  • Service 8.0
  • Value for money 7.0
  • Food and dining 7.3
Good
based on 10 reviews
  • Cleanliness 6.4
  • Facilities 5.6
  • Location 6.0
  • Room comfort and quality 7.6
  • Service 7.0
  • Value for money 5.8
  • Food and dining 6.0
Good
based on 3 reviews
  • Cleanliness 6.0
  • Facilities 7.0
  • Location 6.7
  • Room comfort and quality 4.0
  • Service 7.3
  • Value for money 7.3
  • Food and dining 4.0
Good
based on 10 reviews
  • Cleanliness 6.0
  • Facilities 6.5
  • Location 7.0
  • Room comfort and quality 6.3
  • Service 6.0
  • Value for money 6.0
  • Food and dining 5.0
Review score
based on 4 reviews
  • Cleanliness 5.5
  • Facilities 6.0
  • Location 6.0
  • Room comfort and quality 5.0
  • Service 6.0
  • Value for money 5.5
  • Food and dining 4.0
Good
based on 9 reviews
  • Cleanliness 7.3
  • Facilities 5.6
  • Location 7.1
  • Room comfort and quality 8.0
  • Service 6.9
  • Value for money 6.0
  • Food and dining 5.0
Provided by verified guests of Agoda
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Review language
  • Bahasa Indonesia
  • English
  • 繁體中文 (香港)

Room type
  • Deluxe
  • Superior
  • Executive

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Showing 35 verified reviews
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4.4
Andrea from Indonesia
Group
Superior
Stayed 1 night in May 2017
Good stay overall”
Good stay for 1 night, as more than 2 night, i prefer not to..
Reviewed May 14, 2017
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6.4
Andrea from Indonesia
Group
Superior
Stayed 1 night in May 2017
Good enough stay for 1 night”
its all was ok.. as more than 2 night, i prefer not to..
Reviewed May 14, 2017
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4.4
Verawati from Indonesia
Couple
Deluxe
Stayed 1 night in May 2016
Below expectation”
No mat to dry your feet, no hand napkin, no hand soap (to wash your hands, you must take the body liquid soap from the dispenser inside the bathroom chamber), the water closet in my room flushed by itself every hour or so (spooky lol). My friend's room had a stinky bathroom - poor him. Very standard and awful taste for breakfast (this is an irony considering the owner of the hotel was the 2nd winner of Master Chef Indonesia), dirty plates and cups. But the coffee was very GOOD! The hotel has a fish pool and lake. There are some gazebos along the lake and in every gazebo there is direct access to the lake (a hole on the floor) where you can lift up/bring down a fishing net by pulling up/down a gear. So when some poor fish are trapped on the net when it is being pulled up, you can take the fish and put them in a fish tank inside each gazebo. I think it is an ANIMAL CRUELTY because I can see that the fish inside the fish tank were all under stress, the water filter doesn't work, dirty water and it seems that the hotel doesn't feed nor take care of the caught fish put in the tank by heartless visitors (fyi we released some fish back to the pool after trying to catch them from the tank by our bare hands..) Soo sad.. :( Apart from all bad experience there, I really appreciate the honesty of the hotel staff. My husband forgot his jeans hung inside the cupboard, we found out the next day after moving to another hotel. When we called and explained about this to the receptionist, she said that the we could take the jeans anytime and my husband got his jeans back. Thank you :)
Reviewed May 12, 2016
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4.8
Bryan from United States
Couple
Stayed 2 nights in April 2016
Can be okay, can be bad”
The major problem was that the bed, sheets, and pillows smelled musty. The kind of smell you get when a wet piece of clothing doesn't dry properly. Additionally, the AC was not cold enough. The morning after the first night my allergies were so bad we checked out early and went to another hotel. For the price Novilla is terrible value. Won't ever by staying there again.
Reviewed April 25, 2016
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5.7
otto from Honduras
Business traveler
Superior
Stayed 2 nights in August 2015
It can be better”
Staff service
Ok but room cleanness can be improved
Reviewed August 27, 2015
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4.7
Agussalim from Indonesia
Family with teens
Superior
Stayed 2 nights in July 2015
average resort a little away from the beach”
big resort like area , nice little pool and open view to the pond / river
Quite average. Not so friendly staff. Cleanliness need to be given more attention also. The worst thing was the breakfast quality .. We have to fight through the crowd in order to secure our portions ..
Reviewed July 21, 2015
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7.7
Susi from Indonesia
Couple
Superior
Stayed 2 nights in March 2015
good hotel”
clean hotel, best staff n good food
all is ok, except the bed not comfortable..
Reviewed April 03, 2015
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7.0
Andre from Indonesia
Family with young children
Deluxe
Stayed 1 night in March 2015
Good Hotel with large park”
Park, Sightseeing, Location
Very Good
Reviewed March 16, 2015
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7.0
N from Indonesia
Group
Superior
Stayed 2 nights in April 2014
Satisfied”
Clean, Calm and Friendly
I and friends checked in very very late at 2.30 am since the minor problem on our arrival in Bangka. The receptionist staff was friendly answering my phone calls since 12 am asking the route to get to the hotel (not much direction marks to the hotel on the road sides, even GPS didn't help much) thus, I highly appreciate his kindness. The rooms (deluxe and superior) were clean and tidy. Only minus on electricity port (only 1 available each room). Only took 15 minutes to get to the popular beaches in town. Close to the town center. Else, everything went smooth till the day we checked out.
Reviewed April 26, 2014
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6.7
Graeme from Australia
Couple
Deluxe
Stayed 1 night in July 2013
Clean, quiet, not much to do”
Clean, nice pool, close to town
Hotel is clean, quiet, nice pool. Internet poor. Staff friendly however not much English.
Reviewed July 06, 2013
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