Novotel Abu Dhabi Al Bustan Hotel
Wake up to a magical day and enjoy all that Abu Dhabi offers with a stay at Novotel Abu Dhabi Al Bustan Hotel.
The facilities and services provided by Novotel Abu Dhabi Al Bustan Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Abu Dhabi. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Novotel Abu Dhabi Al Bustan Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Novotel Abu Dhabi Al Bustan Hotel include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms. Novotel Abu Dhabi Al Bustan Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Novotel Abu Dhabi Al Bustan Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at Novotel Abu Dhabi Al Bustan Hotel. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, non-motorized water sports and diving. Have some relaxing fun with family and friends at the games room.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
There are many attractions to discover within close proximity to Novotel Abu Dhabi Al Bustan Hotel. One of the city's most iconic and famous buildings is Emirates Palace, located 11.8 km away. Pose in front of Yas Marina Circuit located 18.4 km away, and you can always show your friends the time you went to Abu Dhabi.
Best hotel in Abu Dhabi”
Enjoyed my stay there ..the hotel providing a 5 star service and facilities that some 5 stars don't even have ..Fully equiped everything u would need for a good gym workout that's open 24houra .sauna .steambath jacuzzi . 5 mins taxi ride ($6.5 AED) to the nearby Mall ( Musriff mall) I checked out and tried other hotel that's was about the same price range and it was the biggest mistake I did .. Novotel al bustan is simply everything one would need . The only advice is .the restaurant(choice cut) that has the buffet thing goin on ., don't fall it .,it's disgusting and need to be improve .,they should be In such a fine hotel like this .u find better cash and carry food in the mall then eating there .
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Nice and quiet hotel”
My stay was nice and relaxing. I was looking for something with easy access to both the city and the airport and the Novotel Al Bustan was right in the middle. There were only a few minor problems such as the batteries were dead in the TV remote as well as the bathroom scale (I wanted to weigh my luggage) but those were resolved quickly. The food was decent, but not anything that I'd say I have to go back for. My second day was the first day of Ramadan so as a non-Muslim I had to order room service for lunch. Dinner was a buffet at Pepper.
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luxury with affordability”
very upscale hotel in the center of abu dhabi...the room is spacious and comfortable .garage parking is fantastic with the gate controlled by cards anf watched by securities all the time. the neighborhood is secure and in a area close to the embassy row.
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Dear Vincent, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted that you were pleased with your stay and were satisfied our accommodations and facilities during your visit. Many thanks for your positive feedback, and we look forward to having you with us again soon. Best regards, Khalil Aaguig Operations Manager
Absolutely Fantastic!”
In general, the hotel boasts amazing facilities, complete cleanliness and the location is perfect. Now if we bring in the factor of price, its ridiculously great- I've stayed in hotels not nearly as great for a much higher fee so I was impressed. Thanks Novotel. Might be planning a fourth stay soon. ;)
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Dear Ms. Elizabeth, Thank you for staying with us. it is great to see that you had a fantastic stay and was pleased with our location and facilities. We very much appreciate your positive feedback and look forward to welcome you back on your return. Best Regards, Bruno Debray General Manager
Fabulous hotel”
This hotel wad worth every cent we paid. It was not overly expensive and the added free facilities were awesome. The extra sofa bed was very convenient for the kids. The room was very clean and our view of the city was lovely. I also loved that they had a child friendly pool on site. I would definitely come back to stay again.
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Dear Ms. Leila, Thank you for your wonderful review following your stay at Novotel Abu Dhabi Al Bustan. We are delighted that you and your family were pleased with your stay. It will be our pleasure to welcome you again on your next visit. Best Regards, Bruno Debray General Manager
Great Hotel but lacked service”
The hotel location and price is comparable however there are many service issues which i will address here 1. We arrived at 12pm and were told that the rooms are getting ready and will be handed over at 2pm. We were fine with this and hence went out for lunch. The hotel was informed that our luggage should be placed in the room before our arrival but afcourse this did not happen after our arrival at 230pm and no allocation of room. 2. Asked for an upgrade but was told the next category of room is the same but only the view which is not great. There goes your upselling 3. As for body cream and 4 tooth brush sets from reception as the housekeeping line was continuously busy. After again approx 30 minutes 1 toothbrush and bathroom slippers which we didnt as for arrives. Called reception again and finally got what we needed 4. On departure our car took 30 minutes to arrive from valet, very disappointing 5. Good part of the trip was the decent size pool, the jacuzzi indoor and outdoors
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Dear Jaya, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are glad that you were generally pleased with your stay despite shortfalls on the service aspect. Allow me to express my sincere apologies for the inconvenience caused. Please rest assured that necessary actions will be taken by the relevant departments in order to take remedial actions and avoid such occurrences in the future. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Best Regards, Khalil Aaguig Operations Manager
Very nice hotel ”
It’s really very nice hotel in Abu Dhabi
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Dear Mr. JASSEM, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted that you were pleased with our hotel during your visit. Thank you for your positive feedback, and we look forward to welcoming you again soon. Best regards, Bruno Debray General Manager
Very nice hotel ”
It’s really very nice hotel in Abu dhabi.
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Dear Mr. Jassem, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted that you were pleased with our hotel during your visit. Thank you for your positive feedback, and we look forward to welcoming you again soon. Best regards, Bruno Debray General Manager
Best place to relax”
Great hotel , facilities are superb, nothing to complain about, if you want to go to city then you have to spend money for taxi , proximity 20-30 dirhams, if you using car then this place is best
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Dear Pathmanathan, Thank you for your wonderful review. We are delighted that you had a relaxing stay and was pleased with our location, accommodations and facilities. It will be our pleasure to welcome you again. Best Regards, Bruno Debray General Manager
typical Novotel hotel - simple, good service and facilities ”
Like most Novotel hotel, this one is on par in terms of service, facilities and cleanliness; good. Only thing is that it is slightly out of most main malls but 10-15min taxi ride will get you there.
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Dear Joseph, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are glad that you were overall satisfied with your stay and were pleased with our facilities and guest services. Many thanks for your kind feedback, and we look forward to welcoming you again soon. Best regards, Khalil Aaguig Operations Manager
new, clean, friendly”
it was a great stay, very fast check in and out, new and clean room, friendly staff. make sure you book through agent website to get a good price
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Above average”
We wanted to go kayaking in eastern mangroves so we decided to book in Novotel. It has good reviews online and the package is not that expensive (but not so cheap). The reservation guy is very nice, he allowed us to check in before 2 pm. The room size is not that bad but the bed sheet is crumpled. (I took some photos) I didn't want to make it a big issue that will ruin my holiday so we decided to ignore and enjoy. I asked for room slippers because it wasn't available at that time but they ignore my first request and responded on the 2nd one (after 2 hrs). The washroom! The most important part. It doesn't have good exhaust hahaha. It will take a lot of hours (believe me) to get rid of that thing. So be careful not to do it in there hahaha. I know its gross but I'm being honest on my review. The breakfast is good! I asked for no onion omelet but still. Maybe they know whats best for me? After all, we managed to have a great holiday.
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Dear Ms. Bianca, Thank you for staying with us. We are sorry that your overall experience was not to your expectations. Please accept our sincere apologies. Your comments regarding the room as well the delayed response to requests have been addressed with our Housekeeping team for appropriate actions. Furthermore, our Engineering team will check and rectify any issues with the exhaust of the room you have stayed-in. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate your kind feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you again. Sincerely, Bruno Debray General Manager
LOCATION, LOCATION, LOCATION”
Great Location if you are going to be attending any function at the Convention Center. Supermarket attached to Hotel. Great 24 hour Workout / Gym Facilities and lovely swimming pool.
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Dear Mr. Robert, Thank you for your comments following your stay at the Novotel Abu Dhabi Al Bustan. We are delighted that you were pleased with our location and wellness facilities during your visit. Thank you for your feedback, and we hope to welcome you again in the near future. Best regards, Bruno Debray General Manager
Nice hotel with good staff”
It’s a nice hotel. Clean and staffs are friendly and helpful. I went during an exhibition time so it was little expensive. But all others are great
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Dear Sankar, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay. It will be our pleasure to welcome you again in the near future. Best regards, Souffian Zaeraoui General Manager"
This hotel is one of the best in Abu Dhabi.”
Superb hotel, excellent facilities and location. Look forward to stay again in this hotel.
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Dear Mr. Mohd, Thank you for your wonderful feedback. Glad to read that you were pleased with our location and facilities. It will be our pleasure to welcome you again in the near future. Best Regards, Bruno Debray General Manager
Nice hotel, but... ”
Check in took almost 2 hours. The rooms weren't ready at 4 in the afternoon. Multiple staff said they would help, but soon went on to other people and passed on helping us to check in. Finally, after almost two hours, we got into our room. No apologies, no indication as to why it took so long. We'll find another hotel for our business. Not recommended.
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Exceptional”
It exceeded my expectation in regards the room space facilities and the location , the front staff at entrance are amazing how ever the fron desk staff need to be more cheerfull
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Dear Mr. Ali, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you were pleased with our location, accommodations, and facilities. Thank you for your comments. It is valuable to us in our ongoing efforts to provide superb experience to our guests. We look forward to having you with us again soon. Best regards, Bruno Debray General Manager
Great service, food and GYM”
this is kind of funny but I keep coming back because of the variety of the breakfast before going to my meeting. I love the GYM. I just advise that they will have more receptionst as you sometimes wait for a long time and the place is always full of groups like from Japan and Europe etc.
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Dear Mr. Majed, Thank you for reviewing your stay at the Novotel Abu Dhabi Al Bustan. We are delighted to see that you were happy with your stay and were pleased with our gym during your visit. It gladdens us to see that you keep coming back for our buffet breakfast. Thank you for your kind advise and we look forward to welcoming you again in the near future. Best regards, Bruno Debray General Manager
Best hotel ”
Simply a 5 star hotel service & facilities!! Great location !
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Value for money for a family of four”
I have a 9 yr old and a 13 years old daughters. Only a few hotels now that accepts children up to 15 years old. their extra bed sofa is perfect for them and we don't need to book an extra room! A downside on the swimming pool, the water looks dirty that seems it hasn't been changed for a long time.
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Dear Mrs. Michelle, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted that you were overall pleased with your stay. Nevertheless, I have noted your comment on the swimming pool. Rest assured, the relevant department will take the necessary actions to address your feedback. Thank you for your comments, and we look forward to welcoming you again in a future visit. Best regards, Bruno Debray General Manager