9.0
Exceptional
1.2% this month
/10
(1,140 reviews)See what guests said
Housekeeping14
Shops3
View3
See map
9.1

Exceptional

Location rating score

Exceptional location - 1.01 kilometers from city center
Parking
FREE
Popular landmarks
Lottefitin 250 m
Lotte FitIn 250 m
Good Morning City 280 m
Naksan Public Art 300 m
Seoul Lantern Festival 310 m
Hanbok Cafe 310 m
Jungbu Market 350 m
Jrsports 380 m
Apm Place 380 m
Dongdaemun Secondhand Book Street 390 m
Nearby landmarks
Changdeokgung Palace Complex 1.79 km
Myeong-Dong Walking Street 1.92 km
Insadong 1.92 km
Bukchon Hanok Village 2.1 km
N Seoul Tower 2.21 km
Namdaemun Market 2.48 km
Gyeongbokgung Palace 2.82 km
The War Memorial of Korea 4.2 km
National Museum of Korea 5.18 km
Lotte World 10.31 km
Novotel Ambassador Seoul Dongdaemun Hotels & Residences

"The hotel location is super good and it was very closed from airport bus stop 6001 which took there only few minutes."

Yee - November 14, 2019
Premier Suite with King Bed - Guestroom Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Lobby Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Interior view Novotel Ambassador Seoul Dongdaemun Hotels & Residences
See all 64 photos
Removed from saved list
Free Wi-Fi
2019

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

238 Euljiro Jung Gu, Dongdaemun, Seoul, South Korea, 4561 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in

This property is in high demand!

9 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 440 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Seoul are being booked every minute!
Value for money8.9
Location rating9.1
Nearest airportGimpo Airport (GMP)
Distance to airport17.9 km

Rooms available at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Standard Room with Queen Bed
Standard Room with Queen Bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1-Bedroom Premier Residence Apartment with King Bed
1-Bedroom Premier Residence Apartment with King Bed
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room With 2 Single Beds
Superior Room With 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room with Queen Bed
Executive Room with Queen Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Suite with King Bed
Premier Suite with King Bed
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room with Queen Bed
Superior Room with Queen Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Room with 3 Single Beds
Superior Room with 3 Single Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Residence Studio with King Bed
Residence Studio with King Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Residence Deluxe Room with 1 kingsize bed
Residence Deluxe Room with 1 kingsize bed
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Residence Deluxe Room with 3 single beds
Residence Deluxe Room with 3 single beds
...
  • Room size: 53 m²/570 ft²
  • City view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Ambassador Seoul Dongdaemun Hotels & Residences has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Seoul with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Novotel Ambassador Seoul Dongdaemun Hotels & Residences

  • 8.4
    Excellent
    Cleanliness

    "The hotel facilities are also great and room is clean."

    Yee

    |

    November 14, 2019

  • 8.4
    Excellent

    "Swimming pool was spacious and had a jacuzzi as well."

    EUN

    |

    January 12, 2020

  • 10.0
    Exceptional
    Location

    "Convenience, good location for eating and shopping."

    Sau

    |

    December 26, 2019

Property ranking|Compared to 3,075 Seoul properties
See all rankings
Review score - United States
9.3/10
Cleanliness score
9.1/10
Room size
38 sqm.
Location score
9.0/10
Better than
98
%
of Seoul properties
Better than
96
%
of Seoul properties
Bigger than
95
%
of Seoul properties
Better than
92
%
of Seoul properties
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Overall rating:
9.0
Excellent
1,140 reviews
Cleanliness
9.2
Facilities
8.8
Location
9.1
Read all reviews >
What travelers say they love:
Breakfast is a lot of menu I can choose such as Korean and w...
Yee from Hong Kong
Solo traveler
More about Novotel Ambassador Seoul Dongdaemun Hotels & Residences

More about Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Offering quality accommodations in the shopping, culture, sightseeing district of Seoul, Novotel Ambassador Seoul Dongdaemun Hotel is a popular pick for both business and leisure travelers. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

First-rate services and facilities that define the Accor Hotels experience await you at Novotel Ambassador Seoul Dongdaemun Hotel. This property offers numerous on-site facilities to satisfy even the most discerning guest.

The property's accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find mirror, air conditioning, desk, telephone. The property's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodation in Seoul, make Novotel Ambassador Seoul Dongdaemun Hotel your home away from home.

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Most talked about facilities

Housekeeping
8 mentions
Swimming Pool
3 mentions
Breakfast
2 mentions
Food & Dining
1 mention

What they offer

10.0
Exceptional
Spaciousness

"Room big just enough but everything more was excellent."

Ondrej

|

August 20, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Full English/Irish

Restaurants on site

푸드 익스체인지
Cuisine:American, Asian, Chinese
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel Ambassador Seoul Dongdaemun Hotels & Residences from real guests

Provided by verified guests of Agoda
Agoda Reviews (1140)Booking.com Reviews (1029)
9.0
/
10
Cleanliness9.2
Facilities8.8
Location9.1
Service9.2
Value for money8.9
High score for Seoul
Rating
9+ Exceptional (242)
8-9 Excellent (80)
7-8 Very Good (54)
6-7 Good (21)
<6 Below Expectation (23)
Time of the year
Mar - May (76)
Jun - Aug (123)
Sep - Nov (109)
Dec - Feb (112)
Don't miss out!Properties in Seoul are being booked every minute!
All guests (1140)
All room types
All languages

Show reviews that mention 

Showing 420 verified guest comments
12345
8.4
Excellent
Yee from Hong Kong
Solo traveler
Residence Studio with King Bed
Stayed 2 nights in November 2019

Very nice location and facilities are good”

The hotel location is super good and it was very closed from airport bus stop 6001 which took there only few minutes. The hotel facilities are also great and room is clean. Breakfast is a lot of menu I can choose such as Korean and western foods. I can say this Novotel Ambassador Seoul Dongdaemum Hotels & Recidences are totally awesome. I wil stay this hotel if I visit Seoul next time again.

Reviewed November 14, 2019

Thank you very much for staying at our hotel. We appreciate your lovely words and your comments about your experience. We are glad to hear that you enjoyed your room, the breakfast offering and the hotel location. We are so happy to see we were able to surpass your expectations. It would be our pleasure to welcome you back for another stay when your travels bring you back to Novotel Ambassador Seoul Dongdaemun. Novotel Ambassador Dongdaemun Hotels & Residences

Responded December 17, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
9.2
Exceptional
Jana from United States
Couple
Standard Room with Queen Bed
Stayed 4 nights in February 2019

Wonderful Stay”

My boyfriend and I enjoyed our stay at the Dongdaemun Novotel. The staff were friendly and helpful. The room was nice (a little small, but it's the city so that's to be expected). I highly recommend paying extra for the buffet breakfast; excellent variety of food and was a great way to start the day. The only annoyance we had was when we wanted to use the pool. We had to pay $40 (USD!) for two swimming caps that we wore for 1 hour. There was another couple in the pool with us and they weren't wearing swimming caps, but nobody said anything about them. In terms of location, there was a metro entrance half a block away from the hotel, and an airport bus stop that was 10 steps away! Super convenient. As the hotel is quite new, the taxi driver at the airport to the hotel couldn't find it on the map. My advice is to have the address ready in Korean for the taxi drivers to put in their GPS. Otherwise, we had a very comfortable stay!

Reviewed April 04, 2019

Thank you for staying with us at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences and sharing your experience. We are happy to hear that you enjoyed your stay with us. However, we apologize for any inconvenience caused during your stay and having you pointed out. We will continue to devote our efforts to improve based on your opinions so that we can offer you a better stay. We hope to have the pleasure of welcoming you back again in the future. Best regards, Novotel Ambassador Dongdaemun Hotels & Residences

Responded April 10, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
10.0
Exceptional
KATHRYN from United States
Solo traveler
1-Bedroom Premier Residence Apartment with King Bed
Stayed 9 nights in October 2019

huge room, perfect location and access to subway lines”

This is my second stay at this hotel in two years. This time I had a premier one-bedroom king suite. The kitchen was awesome with a regular refrigerator and freezer. I needed the ice! I have stayed in the busier area of Myeongdong on previous trips, but like the Dongdaemun area better. DDP is about five minutes away, the subway lines are also. I didn't use the pool during either stay. The staff is very helpful. This is my 'go-to' hotel in Seoul now.

Reviewed November 02, 2019

Thank you for staying with us at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences and writing us valuable feedback. We are glad to hear that you enjoyed your room, the service provided by our staff and Dongdaemun area. We also appreciate your kind comments and these warm words will certainly encourage all the team members to provide even better hospitality. We hope you will come back and stay again soon. Novotel Ambassador Dongdaemun Hotels & Residences

Responded November 19, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
9.2
Exceptional
Tourino from Indonesia
Family with young children
Superior Room With 2 Single Beds
Stayed 5 nights in October 2018

Warm stay”

It's a wonderful well-kept hotel with options of warm indoor pool, sauna, and good restaurant. Great 20th floor lobby ambiance with LED wall showing this hotel embracing hi-tech as part of its offering and soothing roof deck with lounges as well as open yoga area. Kids area is wonderful and safe, catering not only toddler play but also bigger kids with the availability of PS4, they just need to provide more games. Good selection of western with a section of Korean breakfast, enjoyed the daily fresh salmon as well as the warm chocolate croissant. Walking distance to a famous landmark, hop-on/off bus stop, subway, & restaurants. Downside: Even though the hotel location close to a noticeable landmark (Dongdaemun Design Plaza), a lot of taxi drivers didn't know the hotel. The main drop-off lobby located on the back part of the hotel instead of the front part (main highway) of the hotel, creates confusion for all cars when dropping off the guests.

Reviewed November 06, 2018

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun. It is wonderful to hear that you had an enjoyable stay with us. We look forward to welcoming you back. Thank you

Responded November 22, 2018
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
9.2
Exceptional
CHAOHSIN from Taiwan
Couple
Residence Deluxe Room with 1 kingsize bed
Stayed 6 nights in August 2019

Good hotel but some service should be improved....”

Good hotel but some service should be improved.....First day when we arrived at hotel and we stored our 7 luggages before check in(we got a card without hotel guest name)We went out and we lost the luggage card ! We told the staff on check in counter but they didn't know how to find our luggage without the card! If someone got the luggage card then they might able to take it out of the hotel and that's very terrible for guests!And my lover was angry and fighting with me after the check in in lobby because of the stored luggage! I went to the room first then my lover came with the staff to the room later ,his door card was unable to open the door and I can't hear the door bell ,too! I think novotel needs to think about more for guests service(I was very unhappy after the check in and came to the. hotel room, my first bad experience)我們到了旅館先寄放行李,拿到一張沒我們姓名的卡片,回旅館要入住發現卡片不見了(撿到的人應該拿去旅館就可以把行李都拿走了,很恐怖),問櫃臺人員他們也不知所措然後我的另一半在大廳為了重要的行李跟我吵了起來,他還要跟服務員從20樓大廳到1樓去找行李,上來房間後發現他的房卡是不能用的,按電鈴我也聽不到,剛到就吵架

Reviewed September 15, 2019

Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Novotel Ambassador Seoul Dongdaemun

Responded September 25, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
8.8
Excellent
Kai from Hong Kong
Solo traveler
Standard Room with Queen Bed
Stayed 2 nights in April 2019

New, good location but a bit overpriced”

Room was smaller than I expected although in stylish and modern design Room facility was good Airport bus stop just in 3-min walk in front of the hotel There were lots convenient stores and restaurants next to hotel... very convenient Near subway as well as the Dongdaemun retail shopping malls Recommend it if you are going to have overnight shopping there as you no need worry about the transport at late night

Reviewed April 28, 2019

Thank you for staying with us at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. We are very happy to know you had an enjoyable stay. We thank you for making the effort to provide us with this wonderful gift of feedback. We hope to have the pleasure of welcoming you back again in the future. Novotel Ambassador Dongdaemun Hotels & Residences

Responded May 16, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
10.0
Exceptional
Puay from Singapore
Couple
Residence Deluxe Room with 1 kingsize bed
Stayed 6 nights in October 2019

My Choice Hotel in Seoul”

Stayed 6 nights at The Residence tower. One of the best. Love the layout! They were so thoughtful to hv detergent prepared for kitchen & washing machine. Love the space in the shower area & powder room. There is a hotel shuttle service to a few areas like Myeongdong-Namdaemun etc. To Jace & Terry the frontline staff on the ground floor. Thank you for your sincerity & smiles when we approached you for assistance!

Reviewed November 16, 2019

Thank you very much for staying at our hotel. We appreciate your lovely words and your comments about your experience. We are glad to hear that you enjoyed your room and the service provided by our concierge team. We are so happy to see we were able to surpass your expectations. It would be our pleasure to welcome you back for another stay when your travels bring you back to Novotel Ambassador Seoul Dongdaemun. Novotel Ambassador Dongdaemun Hotels & Residences

Responded November 19, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
10.0
Exceptional
Madina from Kazakhstan
Group
Standard Room with Queen Bed
Stayed 2 nights in February 2019

Enjoyed the stay!”

Great location, just near the subway and all dongdaemun shops. Very clean, staff speaks English well and is very helpful and professional! Rooms are very thoughtfully designed and is controlled by tablet. Hotel is new.

Reviewed March 01, 2019

Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun. It is wonderful to hear that you had an enjoyable stay with us. We look forward to welcoming you back. Thank you Best regards, Novotel Ambassador Dongdaemun Hotels & Residence

Responded March 02, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
9.6
Exceptional
OI from Hong Kong
Couple
Residence Deluxe Room with 1 kingsize bed
Stayed 2 nights in June 2019

it was a very pleasant stay”

we have stayed in the one bedroom residence. it was very clean and spacious. one of the best sound proofing rooms we have stayed. have genie system in the room for control. location of the hotel is very convenient, food and stores are close by. service from staff was great. everything would be prefect if they have spa/massage service.

Reviewed June 10, 2019

Thank you very much for staying at our hotel. We appreciate your lovely words and your comments about your experience. We are glad to hear that you enjoyed your room and the service provided by Giga genie system. We are so happy to see we were able to surpass your expectations. It would be our pleasure to welcome you back for another stay when your travels bring you back to Novotel Ambassador Seoul Dongdaemun. Novotel Ambassador Dongdaemun Hotels & Residences

Responded July 15, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
8.0
Excellent
Dede from Australia
Couple
Superior Room With 2 Single Beds
Stayed 1 night in January 2019

New look Hotel”

The Location of the Hotel is right . In the nearby night shopping plaza, Dongdaemun. The Room lay out are different one to other. We got the bigger size for our first couple days, all the facilities were good and cleaned. The second stay after we come back from Busan we got the smaller room and less furnitures and some necessities not available in the room. Overall is not too bad. Staff are good and helpful. We definitely be back but will insist bigger room.

Reviewed January 09, 2019

Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun. It is wonderful to hear that you had an enjoyable stay with us. We look forward to welcoming you back. Thank you Best regards, Novotel Ambassador Dongdaemun Hotels & Residences

Responded January 11, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
8.4
Excellent
Wendy from Singapore
Group
Residence Studio with King Bed
Stayed 3 nights in May 2019

Perfect hotel in dongdaemum ”

Hotel was clean and facilities are all new. It was conveniently located near the Malls in dongdaemum which made late night shopping possible. There’s also a airport bus near the hotel(1minwalk). The hotel staff helped us to push our bags to the bus stop on our last day which was greatly appreciated as we bought a lot of stuff:) Overall, I will book this hotel again the next time I’m in Seoul!

Reviewed May 26, 2019

Thank you very much for staying at our hotel. We appreciate your lovely words and your comments about your experience. It would be our pleasure to welcome you back for another stay when your travels bring you back to Novotel Ambassador Seoul Dongdaemun. Novotel Ambassador Dongdaemun Hotels & Residences

Responded July 15, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
8.4
Excellent
Rupinder from United States
Family with teens
Residence Deluxe Room with 1 kingsize bed
Stayed 7 nights in August 2019

Nicely designed hotel”

We stayed here for a family vacation. The hotel is relatively new, the deluxe residence apartment with king bed was perfect for either three or two people per room. The bathoom was well laid out, the room was minimally furnished with a nice sofa with an ottoman. The galley style kitchen was a bonus. The restaurant food options were a bit limited and on the pricey side.

Reviewed August 22, 2019

We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun. It is wonderful to hear that you had an enjoyable stay with us. Your feedback about the restaurant will certainly be shared with related department to improve our service quality. Looking forward to welcoming you back. Novotel Ambassador Dongdaemun Hotels & Residences

Responded September 24, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
8.0
Excellent
Amanda from Malaysia
Couple
Standard Room with Queen Bed
Stayed 1 night in November 2019

Convenient location with clean spacious rooms”

It’s conveniently located near the dongdaemun design plaza station. Take the airport bus limousine if u don’t want to carry luggage around (the bus stop is next to the hotel). Less than 10min walk to the dongdaemun shopping area. A lot of restaurants around.

Reviewed November 11, 2019

Thank you for choosing Novotel Ambassador Seoul Dongdaemun Hotels & Residences. We would like to welcoming you in the future and hope your next visit will be as pleasant as the previous one. Novotel Ambassador Dongdaemun Hotels & Residences

Responded November 19, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
9.2
Exceptional
Mak from Hong Kong
Couple
Residence Deluxe Room with 3 single beds
Stayed 4 nights in September 2019

Modern, clean, still new”

We booked residence studio with kitchen, utensil and rice cooker, washing machine. The indoor and outdoor is awesome. You can look up through the partial transparent ceiling from the indoor pool to the bottom of the outdoor pool, very interesting. Breakfast buffet has wide variety and high ceiling. Overall, it is worthwhile and a pleasant stay.

Reviewed October 03, 2019

Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun. We are glad to hear that you enjoyed your room, the buffet offering and the indoor and outdoor pool. We are so happy to see we were able to surpass your expectations. It would be our pleasure to welcome you back for another stay when your travels bring you back to Novotel Ambassador Seoul Dongdaemun. Novotel Ambassador Dongdaemun Hotels & Residences

Responded November 19, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
8.0
Excellent
heather from South Korea
Family with young children
Residence Deluxe Room with 1 kingsize bed
Stayed 1 night in November 2018

Great location for the museum”

We came to Seoul for the night to see an exhibit at DDP - this was the perfect location & value for the money! We also chose it for the pool for our children to enjoy - it's a great indoor pool and has a separate large hot tub. We had a one bedroom suite and were very happy with the size of the living area and the bedroom. The food at the hotel was expensive but there were plenty of options nearby to enjoy. Close to the subway as well.

Reviewed January 17, 2019

Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun. It is wonderful to hear that you had an enjoyable stay with us and liked the Residence Deluxe 1 bedroom. We look forward to welcoming you back. Thank you. Best regards,

Responded January 18, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
9.6
Exceptional
Man from Hong Kong
Solo traveler
Residence Deluxe Room with 1 kingsize bed
Stayed 5 nights in September 2019

Great”

Everything is great! The location is good and the room is clean. It would be great if there is more escalators for the residence side

Reviewed September 30, 2019

Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Dongdaemun. It is wonderful to hear that you had an enjoyable stay with us. Your feedback about the elevator will certainly be shared with the team. We will continue to devote our efforts to improve based on your opinions so that we can offer you a better stay. We look forward to welcoming you back. Novotel Ambassador Dongdaemun Hotels & Residences

Responded November 19, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
6.8
Good
FAIZAL from Singapore
Group
Standard Room with Queen Bed
Stayed 9 nights in March 2019

Mattress was stiff.”

Big mistake to have taken this hotel for an extended period. Many times been with Novotel but this is my first experience of not waking up refresh. The mattress was so stiff that I woke up being more lethargic despite all the exercise. Not coming back after this as it spoiled the trip somehow.

Reviewed March 29, 2019

We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun. However, we apologize for the inconvenience caused during your stay. Your feedback will certainly be shared with the team. We will continue to devote our efforts to improve based on your opinions so that we can offer you a better stay. We look forward to your next visit to Korea, and thank you for your valuable opinions. Best regards, Novotel Ambassador Dongdaemun Hotels & Residences

Responded April 02, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
9.2
Exceptional
Mala from Singapore
Couple
Standard Room with Queen Bed
Stayed 4 nights in October 2019

Nice, clean room with hi-tech toilet system”

One thing we love about the hotel is the convenience of location close to the Airport Limo Bus, room though a little small but sufficient for 2 in the Standard Double Double we booked. Toilet facilities was the best I've seen so far. Location is only 2 stops from Myeongdong where most Halal restaurants and night market are a buzz!

Reviewed October 30, 2019

Thank you for staying with us at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. We are very happy to know you had an amazing stay and glad to hear that you liked the hotel location, toilet in a room and surrounding attractions. We thank you for making the effort to provide us with this wonderful gift of feedback. We hope to have the pleasure of welcoming you back again in the future. Novotel Ambassador Dongdaemun Hotels & Residences

Responded November 19, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
10.0
Exceptional
Ondrej from Czech Republic
Business traveler
Standard Room with Queen Bed
Stayed 1 night in May 2019

Overnight stay”

Great hotel. Room big just enough but everything more was excellent. Clean room, comfy bed, nice bathroom, delicious breakfast... nice pool... overall excellent hotel. And the staff was excellent as well.

Reviewed August 21, 2019

Thank you very much for staying at our hotel. We appreciate your lovely words and your comments about your experience. We are glad to hear that you enjoyed your room, breakfast offering, pool and the service provided by our staff. We are so happy to see we were able to surpass your expectations. It would be our pleasure to welcome you back for another stay when your travels bring you back to Novotel Ambassador Seoul Dongdaemun. Novotel Ambassador Dongdaemun Hotels & Residences

Responded September 24, 2019
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
8.8
Excellent
pang from Hong Kong
Solo traveler
Standard Room with Queen Bed
Stayed 3 nights in October 2018

new hotel in dongdaemum”

newly open hotel, good location with about 5 mins to subway, the room is very clean and comfortable, specially the bed, made me sleep well every night. recommend to all of you if you would like to have a comfortable stay.

Reviewed October 21, 2018

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Responded October 31, 2018
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
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