This property is in high demand!
Booked 10 times in last 24 hr
Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Beds receive praise for comfort and size, with a king bed described as...
Big and comfy bed

- Gym receives positive mentions as well equipped or state-of-the-art by...
The gym is also a state of the art.

- Room service and on-site dining earn positive notes for pizza and rest...
- Central Gangnam location sits within walking distance of restaurants,...
It is in the heart of Gangnam and 5 min walk to the subway.

We strongly recommend the hotel for travelers from abroad.
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Bar
Golf course
Booked 10 times in last 24 hr
Nearest transportation options
•
Sinnonhyeon Station is within 0.4 km
•
Eonju Station is within 0.49 km
Location rating score
There are 132 places in walking distance!
| Value for money | 8.3 |
| Distance to city center | 10 km |
| Location rating | 8.8 |
| Nearest airport | Gimpo Airport (GMP) |
| Distance to airport | 21.2 km |
8.8
Excellent
8.8
Excellent
8.9
Excellent
8.8
Excellent
8.5
Excellent
Novotel Ambassador Seoul Gangnam provides airport transfer service upon request with an additional fee of 16 KRW in local currency. To request, check the box on the booking form just before the payment page.
While relaxing at Novotel Ambassador Seoul Gangnam, you can indulge in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.
Yes! Novotel Ambassador Seoul Gangnam includes laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.
Novotel Ambassador Seoul Gangnam has car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
At Novotel Ambassador Seoul Gangnam, visitors can take part in contactless check-in and check-out option offered by this property for your comfort and safety.
Yes! The perks of staying at Novotel Ambassador Seoul Gangnam include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.
The average travel time to get from Novotel Ambassador Seoul Gangnam to the airport is 130 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.
While lodging at Novotel Ambassador Seoul Gangnam, enjoy your evening or night out at Kathy, The Booth 2, and La Terre 21 (Wine bar) to get the most out of your nightlife.
Novotel Ambassador Seoul Gangnam can converse in 7 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
Enjoy the flexibility of easy payment at Novotel Ambassador Seoul Gangnam which accepts up to 11, with payment card options consisting of MasterCard, American Express, UnionPay, Cash, Discover Card, and Visa.
Past business travelers that have stayed at this property have given Novotel Ambassador Seoul Gangnam an average rating of 8.2. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
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Novotel Ambassador Seoul Gangnam in Seoul: What makes it worth the stay
Experience the perfect blend of modern sophistication and warm hospitality at Novotel Ambassador Seoul Gangnam, a premier destination in the heart of Seoul that caters seamlessly to both corporate explorers and vacationing families. Originally established in 1993 and thoughtfully renovated in 2017, the property offers a refreshed and contemporary atmosphere across its 332 well appointed rooms. Whether you are visiting for a high powered business meeting or a relaxing city break, you will find the location ideal, situated just 10 km from the city center. For those arriving from overseas, the journey from the airport takes approximately 130 minutes, leading you straight to a sanctuary of comfort. Families will especially appreciate the welcoming atmosphere, as the hotel allows children between the ages of 2 to 15 to stay free of charge, making it an accessible choice for all generations. When you book on Agoda, you can secure a space in one of the most vibrant districts of the city, ensuring your trip is as productive as it is pleasant. With its refined amenities and strategic positioning, Novotel Ambassador Seoul Gangnam stands out as a top pick for travelers seeking quality and convenience. Discover the best available rates on Agoda and prepare yourself for an unforgettable South Korean getaway where every detail is designed for your satisfaction.
Novotel Ambassador Seoul Gangnam in Seoul: What makes it worth the stay
Experience the perfect blend of modern luxury and Korean hospitality at Novotel Ambassador Seoul Gangnam, a premier 5.0 star destination designed for both discerning business executives and leisure seekers. Located in the vibrant heart of Seoul, this sophisticated retreat is situated 10 km from the city center, offering a serene escape from the urban hustle while remaining perfectly connected. Originally built in 1993 and thoughtfully renovated in 2017 to ensure contemporary comfort, the property features 332 elegantly appointed rooms that cater to every need. Families will find the atmosphere particularly welcoming, as the hotel allows children between the ages of 2 to 15 to stay free of charge, making it an ideal choice for a multi generational getaway. Whether you are arriving for a short corporate trip or a long vacation, you can easily plan your journey knowing the airport is approximately 130 minutes away. To secure the best available rates and ensure a seamless experience, we recommend you book on Agoda. From the refined interiors to the world class service, every detail at Novotel Ambassador Seoul Gangnam is crafted to leave a lasting impression. Discover the magic of the city and enjoy a seamless stay by browsing the latest deals available on Agoda today.
Check-in and Check-out at Novotel Ambassador Seoul Gangnam: Key timings for your stay
Planning your visit to Novotel Ambassador Seoul Gangnam is simple with a streamlined process designed for your convenience in Seoul. Guests can officially check in starting at 03:00 PM to settle into their rooms and begin exploring the city. When it is time to depart, the check out time is 12:00 PM, allowing you a relaxed morning before you head to the airport or your next destination. While these are the standard timings, the dedicated front desk team is available to assist with your arrival and departure needs. Please contact the staff directly if you wish to inquire about the possibility of early check in or late check out options based on room availability.
Amenities at Novotel Ambassador Seoul Gangnam: Everything you need for a comfortable stay
Novotel Ambassador Seoul Gangnam provides a comprehensive suite of convenience facilities designed to streamline your visit to Seoul. Guests can enjoy seamless connectivity with free wi-fi in all rooms and wi-fi in public areas, while the concierge and express check-in/check-out services ensure a smooth transition from arrival to departure. For those requiring garment care, the hotel offers professional laundry service and dry cleaning. Daily housekeeping and in-room safety deposit boxes maintain a pristine and secure environment, complemented by the luxury of room service. Travelers can utilize luggage storage for flexibility and access a designated smoking area when needed. For guests seeking an elevated experience, executive lounge access provides a sophisticated retreat. These thoughtful details ensure that every practical need is met, allowing you to focus entirely on your journey while staying at Novotel Ambassador Seoul Gangnam.
Getting Around from Novotel Ambassador Seoul Gangnam: Making your journey as easy as possible
Navigating the vibrant streets of Seoul is effortless thanks to the comprehensive transport facilities at Novotel Ambassador Seoul Gangnam. For those arriving from the airport, the hotel provides seamless airport transfer and shuttle service options to ensure a stress free start to your stay. Guests who prefer to explore the city independently can take advantage of convenient car hire, a reliable taxi service, or curated tours to discover local landmarks. For those traveling by vehicle, the property offers a range of parking solutions including a car park onsite with both self-parking and valet parking available. To further enhance your convenience, the hotel provides a car park free of charge for eligible guests. Whether you are arriving for business or leisure, these integrated services ensure that every aspect of your transit is handled with professional care and efficiency.
Rooms at Novotel Ambassador Seoul Gangnam: A closer look at what is included
Experience a refined retreat at Novotel Ambassador Seoul Gangnam where every detail is designed for a seamless stay in Seoul. Guests can unwind in a separate living room equipped with air conditioning and blackout curtains for undisturbed rest. Entertainment is effortless with a television featuring satellite/cable tv and inhouse movies, while a daily newspaper keeps you connected. Refreshments are always within reach thanks to a refrigerator, mini bar, coffee/tea maker, and complimentary bottled water. The bathroom is fully stocked with essential toiletries, a hair dryer, and plush bathrobes to enhance your relaxation. From the climate control to the thoughtful beverage options, these facilities ensure a sophisticated home away from home. Whether you are visiting for business or leisure, the curated amenities at Novotel Ambassador Seoul Gangnam provide the perfect balance of luxury and convenience for every modern traveler.
Dining at Novotel Ambassador Seoul Gangnam: Your options for every meal of the day
Guests at Novotel Ambassador Seoul Gangnam can enjoy a sophisticated culinary experience designed to complement a busy stay in Seoul. The on-site restaurant serves as the heart of the hotel, offering a refined atmosphere for formal meals, while the cozy coffee shop provides the perfect spot for a quick caffeine fix or a casual meeting. For those who prefer a private dining experience, comprehensive room service is available to deliver gourmet flavors directly to your door. To start your morning right, both a breakfast buffet and a continental breakfast are available to energize your day. Beyond traditional dining, the hotel ensures your convenience by facilitating grocery deliveries, allowing you to keep your favorite snacks and essentials on hand. Whether you are craving a full meal or a light bite, these thoughtfully curated facilities ensure that every craving is satisfied without ever having to leave the premises.
Room Types at Novotel Ambassador Seoul Gangnam: Finding the perfect fit for your trip
Experience a refined stay in Seoul by choosing from the diverse accommodation options at Novotel Ambassador Seoul Gangnam. For those seeking a cozy retreat, the Superior Room is available with either 1 double size bed in a 28 square meter space or 2 single beds in a 26 square meter layout. Travelers wanting a bit more luxury can opt for the Deluxe Room, which comes in 28 square meters with either 1 queen size bed or 2 single beds. For an elevated experience, the Executive Room with 1 queen-size bed provides a sophisticated 28 square meter sanctuary. Whether you are visiting for business or leisure, booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience. Each selection is designed to balance comfort and style, making your visit to the heart of the city truly memorable.
Exploring Gangnam: What to see and do near Novotel Ambassador Seoul Gangnam
Guests staying at Novotel Ambassador Seoul Gangnam are perfectly positioned to experience the high energy of Gangnam, the most glamorous district in Seoul. This neighborhood is a premier destination for those seeking luxury shopping at world class boutiques and endless entertainment options, from trendy nightlife spots to modern art galleries. Food lovers will find everything from traditional Korean eateries to upscale international dining just a short walk away. The area is exceptionally well connected by an extensive network of subway lines and bus routes, making it effortless to visit nearby landmarks or business hubs. Whether you are visiting for a corporate trip or a leisure getaway, Novotel Ambassador Seoul Gangnam provides a sophisticated base to explore the seamless blend of futuristic skyscrapers and hidden cultural gems that define this vibrant part of the city.
Getting to Novotel Ambassador Seoul Gangnam: How to get here from the airport
Arriving at Novotel Ambassador Seoul Gangnam is a straightforward process for travelers landing in Seoul. The nearest gateway is Gimpo Airport, located approximately 21.0 km away. For those seeking the most direct and comfortable route, a taxi provides a seamless door to door experience, typically taking around 30 to 50 minutes depending on traffic. Guests can also utilize the city's efficient public transport network, including trains and buses, which offer reliable alternatives for navigating toward the Gangnam district. Whether you choose a private ride or public transit, the journey to Novotel Ambassador Seoul Gangnam is well connected and easy to manage. By selecting the transport option that best fits your schedule and luggage needs, you can quickly transition from the terminal to the sophisticated comfort of your hotel. This accessibility ensures that your visit to the heart of the city begins with a stress free and efficient arrival.
Landmarks near Novotel Ambassador Seoul Gangnam: Places worth exploring during your stay
Guests staying at Novotel Ambassador Seoul Gangnam are perfectly positioned to experience the diverse energy of Seoul. For a touch of serenity, visit the historic Bongeunsa Temple or enjoy a peaceful stroll through Hangang Park. Those seeking high end fashion and vibrant street life can explore the trendy boutiques of Garosu-gil and Apgujeong Rodeo Street. Culture and entertainment are just moments away at the SM Town Coex Atrium, the Kimchi Field Museum, and the Arirang TV Broadcast Station. Art lovers will appreciate the proximity to the Seoul Arts Center and Baekam Art Hall. If you are looking for excitement, the Seven Luck Casino Gangnam offers a thrilling gaming experience. By staying at Novotel Ambassador Seoul Gangnam, you have immediate access to these 11 premier destinations, blending traditional Korean heritage with the cutting edge modernity of the Gangnam district.
Public Transport near Novotel Ambassador Seoul Gangnam: Your guide to local transport connections
Navigating the vibrant streets of Seoul is effortless thanks to the exceptional connectivity surrounding Novotel Ambassador Seoul Gangnam. Guests have seamless access to a dense network of subway lines, making it easy to explore the city. You can quickly reach the luxury shopping districts via Apgujeong Station and Cheongdam Station, or dive into the business hubs at Gangnam Station and Yeoksam Station. For those heading toward the southern districts, Banpo Station, Bangbae Station, and Sadang Station provide reliable links. Additionally, the hotel is well positioned for visitors needing to access Daecheong Station, Daechi Station, or Dogok Station for local appointments and sightseeing. This strategic proximity to 10 key transport hubs ensures that whether you are traveling for work or leisure, the entire metropolis is within easy reach. The efficiency of these nearby stations allows you to maximize your time in the city without the stress of heavy traffic.
Dining Near Novotel Ambassador Seoul Gangnam: Restaurants worth trying nearby
Guests staying at Novotel Ambassador Seoul Gangnam are perfectly positioned to explore some of the most prestigious culinary landmarks in Seoul. For those seeking world class fine dining, Jungsik Seoul and Mingles offer innovative takes on Korean flavors, while Samwon Garden Restaurant provides a traditional atmosphere. Meat lovers can indulge in premium cuts at Heavy Steak Gangnam Branch and Yang Good, or enjoy the refined atmosphere of La Grillia. If you prefer a diverse spread, Familia Buffet and the hotel's own Grand Kitchen serve an array of international delights. For something more comforting, Bonjuk is a great choice for soothing porridge, and Gorilla in the Kitchen adds a unique touch to the local scene. With 11 distinct options ranging from high end gastronomy to cozy local staples, the area surrounding Novotel Ambassador Seoul Gangnam ensures every craving is satisfied with ease.
Shopping Near Novotel Ambassador Seoul Gangnam: Your guide to nearby shopping options
Guests staying at Novotel Ambassador Seoul Gangnam are perfectly positioned to experience the most prestigious retail districts in Seoul. For those seeking high end luxury, the nearby Galleria Department Apgujung and Hyundai Department Store Apgujung offer an elite selection of global brands, while Boon the Shop provides a curated fashion experience. Travelers can explore the artistic elegance of Andre Kim and Kim Young Joo Milano or visit AK Duty Free for premium tax free finds. For a more diverse shopping trip, the expansive Central City Mall is just a short trip away. Those hunting for unique local style and streetwear should not miss Choi Jung-in, Daily Projects, and Huckleberry Farms. Whether you are searching for avant garde couture or trendy urban apparel, the area surrounding Novotel Ambassador Seoul Gangnam ensures that every shopping preference is catered to with world class sophistication and variety.
Room Prices at Novotel Ambassador Seoul Gangnam: How does it compare to other hotels in Seoul?
Investing in a stay at Novotel Ambassador Seoul Gangnam offers a premium experience that reflects its upscale standing in the city. While the average price of a hotel room in Seoul typically ranges from $101 to $150, guests at Novotel Ambassador Seoul Gangnam can expect a higher price point between $251 and $300. This price difference highlights the hotel's position as a luxury destination compared to the city average. By choosing this establishment, travelers are opting for a sophisticated level of comfort and service that goes beyond the standard offerings found elsewhere in the capital. The pricing ensures a refined atmosphere and high end facilities, making it a distinct choice for those seeking a superior lodging experience during their visit to South Korea.
Guest Reviews of Novotel Ambassador Seoul Gangnam: What guests love about their stay
Guests consistently praise Novotel Ambassador Seoul Gangnam as a top choice for travelers visiting Seoul, often describing it as simply the best hotel in the city. Visitors are particularly impressed by the staff, who are frequently highlighted for being polite, friendly, and helpful. The accommodations earn high marks for being lovely, comfortable, spacious, and clean, making them ideal for a relaxing getaway. Beyond the rooms, the great facilities stand out, with the pool and spa receiving special mention for enhancing the overall experience. Because of these high standards and the welcoming atmosphere, many guests highly recommend this property to others and express a strong desire to return for future visits.
What Guests Say About Novotel Ambassador Seoul Gangnam: A closer look at the guest experience
Guests consistently praise Novotel Ambassador Seoul Gangnam for providing a high quality stay in Seoul, reflected in an impressive 8.6 overall rating. Visitors frequently highlight the exceptional staff performance and a prime location, both earning a strong 8.8. The commitment to hygiene is evident with a 8.7 for cleanliness, while the facilities are well regarded at 8.5. Travelers also appreciate the general comfort of the rooms at 8.2 and feel the experience offers good value at 8.3. While food and dining received a 7.6, the overall sentiment remains overwhelmingly positive. This combination of professional service and a strategic position makes the property a standout choice for those seeking a reliable and polished urban retreat.
Breakfast at Novotel Ambassador Seoul Gangnam: Your guide to morning dining options
Start your morning in Seoul with the diverse culinary selections available at Novotel Ambassador Seoul Gangnam. Guests can enjoy a comprehensive breakfast buffet featuring both American breakfast and Asian breakfast favorites, or opt for a lighter breakfast continental spread. For those preferring a slower pace, convenient breakfast in room services are available to ensure a relaxing start to your day. Professional breakfast service is provided to cater to every guest's needs. The pricing for these morning meals is 62000 KRW for adults and 38000 KRW for children. Whether you crave a hearty traditional meal or a quick bite before exploring the city, the dining options here provide the perfect balance of local flavors and international classics to fuel your adventures.
Wellness at Novotel Ambassador Seoul Gangnam: How to relax and recharge during your stay
Experience a sanctuary of serenity with the comprehensive wellness facilities at Novotel Ambassador Seoul Gangnam, designed to help you unwind amidst the energy of Seoul. Guests can choose between a refreshing dip in the indoor pool or soaking in the outdoor pool for a more open air experience. For those seeking deep relaxation, the hotel features a soothing hot tub alongside a traditional sauna and steamroom, perfect for releasing tension after a long day of exploration. To complete your pampering journey, visit the professional on site salon for expert grooming and beauty treatments. Whether you are looking for a high energy swim or a quiet moment of mindfulness, these 6 dedicated spaces ensure a holistic approach to health and well being. Every detail is crafted to provide a luxurious escape where you can restore your balance and feel completely rejuvenated before returning to your city adventures.
Sports and Activities at Novotel Ambassador Seoul Gangnam: Keeping fit without leaving the hotel
Novotel Ambassador Seoul Gangnam offers a range of premium wellness facilities designed to keep you energized while visiting Seoul. For those who enjoy a precision sport, the on site golf course provides a convenient way to practice your swing without needing to travel across the city. Fitness enthusiasts can maintain their routine regardless of their schedule thanks to the comprehensive fitness center. Because wellness does not follow a strict timetable, the 24 hour fitness center ensures that you have access to high quality equipment at any time of the day or night. Whether you are looking for a rigorous workout before a business meeting or a relaxing round of golf to unwind, these dedicated spaces allow you to prioritize your health and activity levels throughout your entire stay.
Entertainment at Novotel Ambassador Seoul Gangnam: What to do without leaving the hotel
Novotel Ambassador Seoul Gangnam offers a curated selection of leisure facilities designed for those seeking convenience and relaxation in the heart of Seoul. Guests can unwind and socialize at the sophisticated on site bar, which serves as the perfect spot to enjoy a signature cocktail after a busy day of exploring the city. For those who enjoy a bit of retail therapy, the hotel features dedicated shops where you can browse for essentials or unique finds. Additionally, a specialized gift and souvenir shop is available, allowing visitors to pick up authentic mementos of their Korean journey without having to navigate the crowded streets outside. Whether you are looking to toast to a successful business trip or find the perfect keepsake for a loved one, these thoughtfully integrated spaces ensure that your stay at Novotel Ambassador Seoul Gangnam is both comfortable and engaging.
Excellent8.5
Facilities
Excellent8.8
Location
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
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Excellent
10 most recent verified ratings received by the property
Most recent
From 3,337 reviews
•Location: Central Gangnam location sits within walking distance of restaurants, beauty clinics, cafes and Gangnam Station area, making it easy to wander the neighborhood (27 mentions)
•General Services: Staff speak good English, assist with wheelchairs, arrange connecting rooms and recover lost items, and provide helpful service across front desk, restaurant and housekeeping (19 mentions)
•Room Cleanliness: Housekeeping and room cleanliness receive frequent praise, with multiple guests describing rooms as very clean and well maintained (12 mentions)
•Breakfast: Buffet breakfast earns repeated praise as generous and high quality, with multiple guests calling it worth the price (9 mentions)
•Nearby Transport: Airport limousine bus and metro access help with transfers and sightseeing; airport bus stop is often right at or very near the hotel front (7 mentions)
•On-site Restaurant: Room service and on-site dining earn positive notes for pizza and restaurant quality, and several guests praise the food (4 mentions)
Location
Service
Cleanliness
Breakfast
Room comfort
Air conditioning
Bathroom
Pool
Value for money
8.8Excellent
The location is great. The transfer station at Sinnonhyeon Station is nearby, making it convenient to park the car and take the subway during rush hour. Gangnam Station, Terminal Station, Samseong Station, and Jamsil Station are all easily accessible. The cleanliness could be better; there was some dust and hair visible. The breakfast is good as well. The swimming pool, sauna, and fitness center are free, but I didn't have time to use them. I was a bit unlucky as there was some construction at the hotel entrance, which was inconvenient, and there was also noisy construction in the neighboring building. Overall, I am satisfied.
친애하는 고객님께, 안녕하십니까, Novotel Ambassador Seoul Gangnam에서 인사드립니다. 먼저, 저희 Novotel Ambassador Seoul Gangnam을 선택하시어 소중한 시간을 함께해 주신 점 진심으로 감사드립니다. 고객님께서 저희 호텔에서 보내신 시간이 편안하고 즐거운 기억으로 남기를 바랐으나, 여러모로 고객님의 기대에 미치지 못한 점에 대해 진심으로 사과의 말씀을 전합니다. 고객님께서 말씀주신 바와 같이, 저희 호텔은 현재 보다 안전하고 더 나은 환경을 제공하기 위한 개선 작업을 진행 중에 있습니다. 그러나 이러한 작업으로 불편을 드린점 깊이 사과드립니다. 더불어 객실 정비의 미흡한 점으로 고객님의 기대에 부응하지 못한 점 진심으로 사과드립니다. 그럼에도 불구하고, 호텔의 위치나 조식 등 일부 요소에 대해 긍정적인 말씀을 남겨주신 데 깊이 감사드리며, 이러한 점이 고객님의 투숙 중 작게나마 도움이 되었기를 바랍니다. 고객님께서 주신 소중한 피드백을 바탕으로, 다시 방문해 주실 때에는 더욱 나은 환경과 서비스를 제공해드리기 위해 지속적으로 노력하고, 보다 편안한 경험을 드릴 수 있도록 하겠습니다. 다시 한 번, 이번 투숙에 대한 불편을 드린 점 진심으로 사과드리며, 고객님의 애정 어린 지적에 깊은 감사의 말씀을 전합니다. 추운 날씨에 건강 유의하시길 바라며, 오늘도 좋은 하루 되시길 바랍니다. 감사합니다. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea
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8.8Excellent
The front staff was very kind and communicated in Japanese. The hotel is conveniently located near Shin Nonhyeon Station, Gangnam Station, and Yeoksam Station, with cafes and convenience stores nearby. In addition to being convenient, the hotel was quiet, and the bed was very comfortable, allowing for a good night’s sleep. The bathroom and the room were very clean and well-maintained. I used a deluxe room, and there was enough space even with two suitcases open. I would definitely like to use this hotel again when heading to the Gangnam area. The only downside was that the room’s lighting buttons were a bit difficult to understand, but overall, it was really comfortable.
この度は、ノボテル アンバサダー ソウル カンナム ホテルにご宿泊いただき、誠にありがとうございます。 韓国でのお時間はいかがでしたでしょうか? 私どもはご宿泊いただくすべてのお客様へ、ソウルの中心地であるカンナムにて特別なご宿泊体験をご提供できるよう、最善を尽くしております。 お客様が快適なお時間をお過ごしいただけたのであれば、私どもにとってこの上ない喜びでございます。 改めまして、私どもホテルをお選びいただき、そしてご宿泊後にレビューをお寄せくださったことに、心より感謝申し上げます。 今後も、5つ星ホテルにふさわしいご宿泊体験をご提供できるよう、従業員一同、最善を尽くしおもてなしさせていただきます。 またお目にかかれますことを、心よりお待ち申し上げております。 Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552
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8.4Excellent
The hotel seemed smaller than expected, perhaps because it was right in the city center. However, once you step outside, the area is filled with shopping streets, which is nice for exploring. The room was generally good, but it felt particularly dry compared to other hotels. Regardless of the temperature control, it was just extremely dry, causing discomfort in my eyes and throat.
친애하는 고객님께, 가장 먼저, 저희 호텔에 투숙해주시고 바쁘신 와중에도 소중한 시간을 내어 의견을 남겨주신 점 진심으로 감사드립니다. 고객님께서 저희 호텔에서 보내신 시간이 편안하고 즐거운 기억으로 남기를 간절히 바랐으나, 기대에 미치지 못하는 부분으로 불편을 드리게 되어 진심으로 사과드립니다. 고객님께서 느끼신 아쉬운 부분들에 대해서는 관련 부서와 공유하여 점검하고 보완할 수 있도록 노력하겠습니다. 그럼에도 불구하고, 호텔의 위치나 객실에 대해 긍정적인 말씀을 남겨주신 데 깊이 감사드리며, 이러한 점이 고객님의 투숙 중 작게나마 도움이 되었기를 바랍니다. 고객님의 소중한 의견은 저희에게 매우 귀중한 자산이며, 앞으로 더 나은 서비스와 환경을 제공하기 위한 중요한 방향이 될 것입니다. 부족했던 점들을 개선하여, 앞으로는 모든 고객분들께 만족스러운 경험을 드릴 수 있는 호텔이 되도록 최선을 다하겠습니다. 다시 한 번, 이번 투숙에 있어 만족을 드리지 못한 점 깊이 사과드리며, 소중한 후기와 애정 어린 지적에 감사의 말씀을 전합니다. 무더운 날씨에 건강 유의하시길 바라며, 오늘도 좋은 하루 보내십시오. 감사합니다. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea
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10.0Exceptional
it's very nice, hygiene and value for money property. Food was delicious and staff behavior was excellent.
Dear Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552
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9.2Exceptional
“Neat. Good.”
I like hexagonal hotels, and this is exactly that kind of hotel. Cleanliness, service, breakfast, facilities, price, and location—none of these stand out, but all are good without any flaws! The breakfast is very good! I recommend it!
친애하는 고객님, 안녕하십니까, Novotel Ambassador Seoul Gangnam에서 인사드립니다. 가장 먼저 고객님의 귀중한 시간에 저희와 함께 해주셔서 진심으로 감사드리며, 소중한 답변 또한 감사드립니다. 고객님께서 바쁜 일상에서 잠시 벗어나 저희 호텔에서 안락하고 행복한 시간을 보내셨다면, 저희에게는 그보다 더 큰 기쁨이 없습니다. 저희 Novotel Ambassador Seoul Gangnam 전 직원들은 매 순간 고객님들의 만족스러운 투숙을 위해 최선을 다 할 것이며, 더욱 편안히 모실 수 있도록 다방면으로 많이 고민하겠습니다. 소중한 시간 내어 이렇게 의견을 공유해주셔서 다시 한번 감사드리며, 추후 다시 만나 뵐 수 있기를 바랍니다. 더운 날씨에 건강 조심하시길 바라며, 오늘도 즐겁고 행복한 하루 되십시오. 감사합니다. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea
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