Very good 8.0
Based on 134 reviews

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About Novotel Amsterdam City


A 4-star hotel out of the city center, this property is close to the Amsterdam RAI Events Center. Close proximity to the international airport makes the Novotel Amsterdam City a popular choice amongst both business visitors and those enjoying a weekend away in Amsterdam. Like all the Novotel Hotels, rooms are modern and well-appointed, matched by prompt, friendly service. For those wishing to dine in, the hotel's in-house restaurant serves up a wide choice of traditional and contemporary cuisine in a relaxed, informal atmosphere. Trips into town are painless with the tram and train passing close by, taking just 15 minutes to arrive in the center. Be sure to check with the reception staff regarding what's on and where as the city hosts any number of events from outdoor concerts and exhibitions to sporting events and festivals.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Currency exchange
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Playground


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Dutch
  • French
  • German
  • Italian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 22.50 EUR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 13 km
Internet Usage Fee: 5.95 EUR
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 610
Parking Fee (per day): 22 EUR
Time to Airport (Minutes): 10
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Verified traveler reviews

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Very good

based on 134 reviews
  • Cleanliness 8.6
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.6
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Ali from Saudi Arabia
Families with young children
Deluxe Room with 1 King size Bed
Stayed 2 nights in September 2016
I would Stay again ,
Far from the center
Reviewed September 22, 2016
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Jack from Australia
Families with older children
Superior Double Room with Sofa
Stayed one night in August 2016
Very good Hotel
Reviewed August 30, 2016
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Mercedes from Philippines
Superior Triple Room
Stayed 2 nights in August 2016
Great location but unfriendly staff
The hotel was perfect. Big rooms, great location, big selection of breakfast. But the staff were unfriendly. We would have breakfast and even if you are still eating they would put away your plates even if you are not yet done. They would say excuse me or ask if you're done, they will just appear out of nowhere and get plates from your table. If you ask for water or even ask for help, they would make this face like you are bothering or disturbing them. Breakfast selection was great though.
Reviewed August 30, 2016
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Gary from Australia
Solo travelers
Superior Double Room
Stayed 3 nights in August 2016
Clean nice quiet
The hotel is situated slightly out of the city but a small team ride of about 15 mins will take you to the city centre. The rooms was nice and cleans and of a good size.
Reviewed August 06, 2016
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ibraheem from Saudi Arabia
Families with young children
Superior 3 Single Beds
Stayed 3 nights in July 2016
Nice staff
Reviewed July 29, 2016
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clarissa from Indonesia
Solo travelers
Superior Double Room with Sofa
Stayed 3 nights in July 2016
Great Value for Money
I found my stay here to be very nice. Check in and check out was quick and when I asked for them to store my luggage a bit longer because I had to go out of town for a wedding, they were willing to help. I found the staff to be very accommodating and the fact that it's close to the RAI made it easy for me to go around anywhere. I would come back and recommend this place to anyone!
Reviewed July 21, 2016
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LOO from Malaysia
Superior Double Room with Sofa
Stayed one night in May 2016
Big hotel
The hotel is near to the metro station and it is very clean!!
Reviewed July 20, 2016
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Graham from United Kingdom
Families with young children
Executive Double Room
Stayed 3 nights in July 2016
Terrible customer service on reception
Paid a small fortune for a three night stay for my family. The room was very small although it states it's for families. You couldn't walk freely round the room. Asked for an upgrade given how much we had spent to be flatly told it wouldn't happen unless we paid €50 extra per night despite the upgraded rooms being free all weekend. They stated profit was more important to them that our experience. Asked for the manager and told he wasn't available all weekend. Spoke to a lady who claimed she was the deputy manager which later turned out to be a complete lie. The room didn't have enough towels despite them claiming there we and stated my wife was lying about it. Totally unacceptable attitude from the reception team. The rest of the staff were lovely. Hotel in general is ok bit it's plainly for business/commercial visitors rather than families. Bit far out of town and not the 1.5m claimed on the website. More like 4miles bit a tram close by so not a major issue. If you want family friendly look elsewhere.
Reviewed July 08, 2016
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Engie from Singapore
Business travelers
Superior Double Room with Sofa
Stayed 2 nights in July 2016
excellent hotel
we had the best stay at novotel as it has all the facilities and amenities one needs. the best part was that the parking was free on weekends at the car park just outside of novotel, a stone's throw away, so this made it gold for us.
Reviewed July 07, 2016
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Lawrence from Australia
Superior Double Room
Stayed 6 nights in June 2016
Would stay there again.
Very easy to get to from the airport on the train. Comfortable and relaxed. Nicely away from the main tourist areas which are easy to reach via the local tram.
Reviewed July 03, 2016
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