Novotel Amsterdam City
Novotel Amsterdam City
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9.2
Exceptional

"The reception staff were very pleasant and efficient."

Michael

|

September 13, 2017

Executive Queen Bed - Bed Novotel Amsterdam City
Executive Queen Bed - Bed
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Lobby Novotel Amsterdam City
Lobby
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Interior view Novotel Amsterdam City
Interior view
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Interior view Novotel Amsterdam City
Interior view
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See map Novotel Amsterdam City
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Very good
Location
7.6
See all 58 photos Novotel Amsterdam City
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What guests are saying:
Good location and easytram service access
shammas from Saudi Arabia
Solo traveler
It was enjoyable despite the raining. The hotel staff provides us with any information we need. Just need to consider more competitive price on Bed and breakfast tariff considering the proximity of the nearest restaurant!.
Holland from Indonesia
Family with young children
Excellent hotel. Near to tram.
Chua from Malaysia
Family with teens
Great!
Carissa from Singapore
Family with teens
good hotel and stay spoiled by bad weather. Generally friendly people
Prasad from United Kingdom
Family with young children

Novotel Amsterdam City

Very good location
- 2.67 kilometers from city center
- What's nearby?
Excellent
From 251 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.5
Recommended by 84% of guests
Value for money7.8
Distance to city center5 km
Location rating7.6
Nearest airportAmsterdam Schiphol Airport (AMS)
Distance to airport9.2 km
  • 180 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
Standard Double Room with Sofa
Standard Double Room with Sofa
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Standard Triple Bed Room
Standard Triple Bed Room
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Executive Queen Bed
Executive Queen Bed
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 double bed
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Standard with 2 Single Beds
Standard with 2 Single Beds
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 2 single beds
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Executive Deluxe King Room
Executive Deluxe King Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
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Renovated Queen Bed
Renovated Queen Bed
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 queen bed
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2 Single Beds Standard Room
2 Single Beds Standard Room
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Guestroom
Guestroom
...
  • Room size: 21 m²/226 ft²
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Double room - Executive
Double room - Executive
...
  • Bathtub
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Executive Double/twin
Executive Double/twin
...
  • Bathtub
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Have a question for Novotel Amsterdam City?

What people love about the property

  • 9.6
    Exceptional

    "I found my stay here to be very nice."

    clarissa

    |

    July 21, 2016

  • 8.4
    Excellent

    "Comfortable and relaxed."

    Lawrence

    |

    July 3, 2016

  • 8.8
    Excellent

    "Good location and easytram service access"

    shammas

    |

    May 23, 2016

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More about Novotel Amsterdam City

More about Novotel Amsterdam City

8.8
Excellent

"The rooms was nice and cleans and of a good size."

Gary

|

August 6, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Dutch cuisine
Dutch cuisine
Restaurant Old School Amsterdam
620 m Dutch, Vegetarian
Toetanchamon
940 m Dutch, Egyptian, European
Restaurant As
1.0 km Dutch, European, Gluten Free
American cuisine
American cuisine
THE ROAST ROOM
1.0 km American, Barbecue, Diner
The Harbour Club Kitchen
1.6 km American, European, Japanese
The Fat Dog
1.7 km American, Fast food
European cuisine
European cuisine
Twee Cheetahs Restaurant Amsterdam Zoo
1.0 km European
Gustavino
1.1 km European, Italian, Pizza
Bellini
1.2 km European, Italian, Mediterranean

What they offer

8.4
Excellent

"Big rooms, great location, big selection of breakfast."

Mercedes

|

August 30, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (251)Booking.com Reviews (2874)
8.0
/
10
Cleanliness8.5
Facilities8.1
Location7.6
Room comfort and quality8.3
Service8.4
Value for money7.8
Provided by verified guests of Agoda
All languages
All guests (251)
All room types
Showing 176 verified guest comments
12345
8.8
Excellent
Colin from Singapore
Couple
Standard Double Room with Sofa
Stayed 2 nights in October 2018
Excellent”
Very clean and spacious room in an area away from the buzzling town. Minutes away from RAI station. Only negative was their unwillingness to grant even an additional hour extension to our requested checkout time.
Reviewed October 26, 2018
9.2
Exceptional
Adeline from Indonesia
Family with young children
Standard Triple Bed Room
Stayed 2 nights in June 2018
Nice city hotel”
Located about 30 min from Amsterdam Central (by tram) or 15 min by Metro. You can easily take the train to Schipol from the nearest station (RAI stn). Bed was comfortable. But there was no slipper. Anyway, love their ice bucket machine and apples supply everyday. Booked the triple bedroom, but they give me a double one, on second floor. Make a complaint, and they give me my triple bed room on 10th floor with a green view. Awesome. Love this accor chain hotel. Note : they will charge you city tax before you check out. Not a big deal.
Reviewed June 24, 2018
10.0
Exceptional
Farrah from Philippines
Couple
Standard Double Room with Sofa
Stayed 5 nights in September 2018
Exceptional”
After a tiring day in the center of Amsterdam, Novotel Amsterdam City gave us the warm feeling of being home away from home. This hotel may not be located near the shops, museum and other tourist attractions but it is just 3 mins away (leisurely walking) from the metro, train and tram station.
Reviewed October 09, 2018
9.2
Exceptional
Michael from Australia
Solo traveler
Standard Double Room with Sofa
Stayed 4 nights in September 2017
Nice hotel with friendly and efficient staff”
Although not in the centre of town the location is close to the tram, metro and train lines, so the hotel makes a good base to look around Amsterdam. Also easy to access to and from the airport. The rooms (I had a renovated room) are large and very clean. The reception staff were very pleasant and efficient. The bar / restaurant staff were lovely to talk to and very eager to please. No negatives with this hotel.
Reviewed September 13, 2017
9.6
Exceptional
Engie from Singapore
Business traveler
Standard Double Room with Sofa
Stayed 2 nights in July 2016
excellent hotel”
we had the best stay at novotel as it has all the facilities and amenities one needs. the best part was that the parking was free on weekends at the car park just outside of novotel, a stone's throw away, so this made it gold for us.
Reviewed July 07, 2016
8.4
Excellent
jenti from Indonesia
Family with young children
Renovated Queen Bed
Stayed 2 nights in April 2016
A great HOTEL”
It is not near Amsterdam Central, but tram no4 stops near to this hotel. The rooms were clean, bright and spacious. It is a convention area. No nearby resto or minimarket. But it is ok. The staff was very helpful. The wifi connection was fast. We recommend this hotel to those who want to stay in a quiet not too touristic area.
Reviewed April 26, 2016
9.3
Exceptional
Niluka from Sri Lanka
Family with young children
Standard Double Room with Sofa
Stayed 4 nights in August 2014
absolutely wonderful hotel in all areas. The loca,”
staff, Facilities , location and food
We were a family with a child. The location is just 20-25 minutes drive from the airport. The staff were absolutely polite and clear and explained all details. The facilities at the room was excellent. It was with very high standard and all required things were available. Brochures on excursions were available amply. The breakfast we had was one of the best .It has all variety and the staff were excellent and helpful. The Gym, Spa , Rest rooms were of high standards. Overall the hotel is excellent and recommend for any body
Reviewed August 21, 2014
8.3
Excellent
Bert from Belgium
Business traveler
Standard Double Room with Sofa
Stayed 2 nights in February 2014
Perfect for a lay-over in Amsterdam and business”
Access to public transport and highways, good breakfast and great gym
Enjoyed my stay in this hotel. Staff was very attentive upon check-in and noticed my 2 bookings and accommodated me to keep the same room, and leave some of my things. Hotel is 5min walk away from train station, and by car it's close to highway access. Breakfast was great, nice service during a Valentines dinner for a single business traveler, nice equipped gym and friendly staff (including the very practical coffee shop in the lobby). Rooms are clean, but a bit basic. bit disappointing to have a minimal minibar, and no free water provided. WiFi connection was also unstable.
Reviewed February 16, 2014
10.0
Exceptional
Sadhna from Malaysia
Family with young children
Standard Double Room with Sofa
Stayed 2 nights in July 2013
Excellent and wonderful”
Quiet surroundings , easy access to the public transport and friendly staff
It was a wonderful stay. It was near to the train station and made it easier for my family to travel to the airport . The tram was just around the corner and again made it easier for my family to travel to town. The staff were friendly , made us feel at home. Good varieties for the breakfast. Will definitely come again.
Reviewed August 24, 2013
10.0
Exceptional
Brandon from United States
Solo traveler
Standard Double Room with Sofa
Stayed 2 nights in December 2012
Modern Hotel, perfect for RAI events, HC4L”
Great Breakfast, Stylish and Equipped, Gabber Friendly
I stayed at this wonderful hotel recently on a quick trip to Amsterdam for Thunderdome XX at the RAI. I prefer this hotel very much over the worn-out shoe boxes in the Centrum, at a similar price. Stay here and take a tram into town if you have to. If visiting the RAI, this is a perfect location and only a five minute walk. I was able to have a few drinks in my room prior to the event and was ready to climb the Thunder cages. After a long night of Hakkuh, the awesome breakfast buffet really recharged me. The extra friendly staff here are hardcore to the bone!
Reviewed December 28, 2012
9.0
Exceptional
Zhenwei from Singapore
Couple
Standard Double Room with Sofa
Stayed 1 night in April 2012
Fantastic hotel consistent with the Novotel brand”
Free wifi, close to train station, enormous room
I have stayed with Novotel before in Bruges and Zurich, and the experience was amazingly consistent. The hotel is modern and tastefully designed, located off-town so with the comfort of a large parking lot to do park and ride if u drive. free wifi is always a winner for me, so is the free upgrade to executive rooms. The tram station RAI is a close 5 mins walk and takes you straight into the town.
Reviewed April 18, 2012
5.6
Ijaz from Sri Lanka
Family with young children
Standard Triple Bed Room
Stayed 2 nights in April 2018
Not upto NOVOTEL standards”
The reception staff at night was very rude and Disappointing, no luggage service, Very unhappy stay. They didn't give the room category we had booked and blamed that booking which they had received didn't say that particular category, I had to argue, show the booking proof and all details to claim my booked category of room, very disappointed with Novotel this time. When I asked dental kit I was informed I had to buy a kit, on my check out when I mentioned it to the reception guy, he told that hotel provides free dental kits and there is no such charges, for a 4 star hotel to provide a dental kit if they are asking money its quite disappointing and sad.
Reviewed April 18, 2018
4.4
Sudip from Norway
Solo traveler
2 Single Beds Standard Room
Stayed 2 nights in July 2018
Acceptable”
The advertisement on Agoda said that it was close from central but to my surprise, it took 30 mins on tram from central, so the customer shouldn't be mislead about location of property in ads as that becomes detrimental to all the plans.
Reviewed July 16, 2018
10.0
Exceptional
Stephanie from United States
Family with teens
Standard Double Room with Sofa
Stayed 5 nights in July 2017
Exceptional”
Located a short walk away from a Tram, Train, and Metro. Extremely convenient for getting in and out of the city center. Nice sized rooms. Clean rooms and facilities. Friendly staff. Internet worked well. Restaurant had really good food. Would stay here again. Couldn't ask for more.
Reviewed July 26, 2017
6.0
rini from Indonesia
Business traveler
Standard Double Room with Sofa
Stayed 1 night in March 2017
Nice hotel with poor reception staff n coordination, poor services”
Everthing is nice n ok but poor staf especially in Reception..we booked 2 days in separated booking code thru agoda..we tell the reception 3 times but still no cordination with the housekeeping.on 2nd day housekeeping asked us to check out since they dont know that webstay for 2 nights
Reviewed March 14, 2017
5.2
Chung from Hong Kong
Solo traveler
Standard Double Room with Sofa
Stayed 1 night in September 2016
Not at a convenient location”
With a not too low price, this hotel provided a fair location, facilities and hygienic standard. There was some old blood on the curtain which was a bit disgusting. Requested a twin room with double confirmation, in the end, a double bed with a sofa bed was provided.
Reviewed March 05, 2017
9.6
Exceptional
Ludmilla from United Kingdom
Group
Standard Double Room with Sofa
Stayed 2 nights in February 2017
And a very pleasant stay”
Pros: very friendly staff; the check in desk, the bar staff, even have good club recommendations. Very clean rooms, they had a storage area to keep our luggage since we arrived early. Just a few minutes from the Amsterdam Station RAI, which was perfect. There's a bus nearby that goes straight to the city centre. Very safe.
Reviewed February 27, 2017
9.6
Exceptional
Catherine from United Kingdom
Couple
Standard Double Room with Sofa
Stayed 2 nights in November 2016
Classy/welcoming”
The hotel is situated right next to a tram and train station so very easy to get into the centre of Amsterdam. A little expensive but you do get what you pay for. We had a great stay at this hotel. The staff here go above and beyond as we found out. Unfortunately on our final day here I woke up with a very bad dose of tonsillitis. We were suppose to be checking out at 11am. As we went down to check out a member of staff on the reception stopped me and said that with me being so ill I could have late check out at no extra charge and to go and get back into bed. I would recommend this hotel and would definitely be my first choice if we were to return to Amsterdam.
Reviewed January 26, 2017
5.2
Vikim from India
Group
Standard Double Room with Sofa
Stayed 1 night in June 2016
Is this what Accor hotels is all about?”
I have list of dissappointments with regards to this property.. Hotel staff not very co-operative... Hotel rooms are surprisingly tiny... Cheap quality plastic glasses being provided for drinking water... i had booked a room for 3 people.. the bed couldnt fit... the hotel staff was not ready to upgrade the room to solve the issue..
Reviewed November 01, 2016
8.4
Excellent
Mercedes from Philippines
Group
Standard Double Room with Sofa
Stayed 2 nights in August 2016
Great location but unfriendly staff”
The hotel was perfect. Big rooms, great location, big selection of breakfast. But the staff were unfriendly. We would have breakfast and even if you are still eating they would put away your plates even if you are not yet done. They would say excuse me or ask if you're done, they will just appear out of nowhere and get plates from your table. If you ask for water or even ask for help, they would make this face like you are bothering or disturbing them. Breakfast selection was great though.
Reviewed August 30, 2016
12345
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  • Very good location
  • Heineken Experience
  • RAI Metro Station is within 0.18 km