Novotel Auckland Airport Hotel
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Executive King Room Novotel Auckland Airport Hotel
 Novotel Auckland Airport Hotel
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8.7
Excellent
/10
(916 reviews)See what guests said
See map
9.7
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Auckland Airport150 m
  • Butterfly Creek1.14 km
  • Hillcrest Hospital3.95 km
  • Mangere East Medical Centre5.56 km
  • Mangere Mountain6.15 km
  • Papatoetoe Train Station6.54 km
  • Middlemore Train Station6.71 km
  • Middlemore Hospital6.8 km
  • Mangere Family Doctors6.89 km
  • Papatoetoe Private Hospital6.89 km
  • Novotel Auckland Airport Hotel

    Ray Emery Drive, Auckland Airport, Auckland, New Zealand - See map

    This property is in high demand!

    Booked 26 times

    "We only stayed the one night but it was great, convenient as our flight was late and we only had to walk out the door and across the road."
    Megan - November 14, 2017
    Exceptional cleanliness
    9.2 rating for cleanliness
    Exceptional reputation
    Recommended by 90% of guests
    Excellent comfort
    8.9 room quality and comfort
    Excellent service
    8.8 rating for service
    • Air conditioning

    • Blackout curtains

    • Currency exchange

    • Room service [24-hour]

    • Bar

    Property ranking|Compared to 3,501 Auckland properties
    See all rankings
    Location score
    9.7/10
    Service score
    8.8/10
    Cleanliness score
    9.2/10
    Room comfort score
    8.9/10
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Value for money7.8
    Distance to city center21.2 km
    Location rating9.7
    Nearest airportAuckland Airport (AKL)
    Distance to airport150 m

    Rooms available at Novotel Auckland Airport Hotel

    8.9
    Excellent
    Room comfort & quality
    Superior King Room
    Superior King Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Suite
    King Suite
    ...
    • Room size: 54 m²/581 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Two Double Beds
    Superior Two Double Beds
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Room Superior
    Room Superior
    ...
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      Superior Double Room King Bed
      Superior Double Room King Bed
      ...
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        Executive Triple Room
        Executive Triple Room
        ...
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          Superior Triple Room
          Superior Triple Room
          ...
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            Superior Double Room
            Superior Double Room
            ...
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              Room Superior
              Room Superior
              ...
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                What people love about Novotel Auckland Airport Hotel

                • 7.2
                  Very good
                  Location

                  "The location was perfect for us with a toddler in tow."

                  Tempest

                  |

                  June 27, 2017

                • 10.0
                  Exceptional

                  "Great coffee with a good selection for all appetites."

                  Jacki

                  |

                  January 10, 2019

                • 8.8
                  Excellent
                  Breakfast

                  "Quiet room, wonderful breakfast, exceptional service."

                  Robyn

                  |

                  December 22, 2018

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                More about Novotel Auckland Airport Hotel

                More about Novotel Auckland Airport Hotel

                8.0
                Very good

                "The hotel is good, staff were efficient and breakfast was ve..."

                Jacques

                |

                April 6, 2018

                An overview

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                Most talked about facilities

                Housekeeping
                53 mentions
                Breakfast
                47 mentions
                Internet
                31 mentions
                Food & Dining
                28 mentions

                What they offer

                8.8
                Excellent

                "Stay a night,enjoy the breakfast then get in your way!"

                Robyn

                |

                December 22, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Breakfast options

                Continental

                Restaurants on site

                The Square Restaurant
                Cuisine:Local

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Most helpful reviews for Novotel Auckland Airport Hotel
                Business traveler
                Stayed 1 night in June 2019
                Superior King Room
                Exceptional10.0
                It's opposite the airport, very convenientIt's just opposite the international exit of Auckland airport. It's only 2 minutes away. The room is soundproofed so you can't hear anything outside. There is a big supermarket within a 15-minute walk and the hotel staff are very enthusiastic
                hongfrom ChinaReviewed July 23, 2019
                Group
                Stayed 1 night in July 2019
                Superior Two Double Beds
                Exceptional9.2
                Excellent location It’s a nice overnight accommodation, literally beside the international airport . And it’s a 5-10 minute walk to the domestic airport. Fantastic breakfast. Love their delicious breads. Delicious smoothies! Ample choice of breakfast foods. Definitely will stay here again.
                WILLYfrom PhilippinesReviewed July 20, 2019
                Solo traveler
                Stayed 1 night in July 2019
                Superior King Room
                Exceptional9.6
                Location LocationOnly metres from the terminal, I had a late arrival and early departure the next morning so the Novotel was perfect. The rooms are quiet and beds comfortable. The bar downstairs is open late too. If you have a late night arrival or early morning departure, you can't go past the Novotel.
                Michaelfrom AustraliaReviewed July 08, 2019
                Family with young children
                Stayed 1 night in July 2019
                Superior Two Double Beds
                Exceptional9.2
                Perfect for traveling with a baby, staff friendly and helpful.Very handy to the international airport. No worries about shuttle bus. All good:)
                Reikofrom New ZealandReviewed July 19, 2019
                Solo traveler
                Stayed 2 nights in July 2019
                Superior King Room
                Exceptional9.6
                Place is super bExcellent location with friendly staff.
                HOIfrom Hong KongReviewed July 19, 2019

                Reviews of Novotel Auckland Airport Hotel from real guests

                Overall rating
                8.8
                Excellent
                From 3722 reviews
                Provided by verified guests of
                Agoda Reviews (916)Booking.com Reviews (2806)
                Rating via Agoda8.7
                /
                10
                Cleanliness9.2
                Facilities8.5
                Location9.7
                Room comfort and quality8.9
                Service8.8
                Value for money7.8
                High score for Auckland
                Rating
                9+ Exceptional (309)
                8-9 Excellent (223)
                7-8 Very Good (128)
                6-7 Good (51)
                <6 Below Expectation (21)
                Time of the year
                Mar - May (153)
                Jun - Aug (161)
                Sep - Nov (177)
                Dec - Feb (241)
                All guests (916)
                All room types
                All languages

                Show reviews that mention 

                Showing 732 verified guest comments
                12345
                10.0
                Exceptional
                hong from China
                Business traveler
                Superior King Room
                Stayed 1 night in June 2019

                It's opposite the airport, very convenient”

                It's just opposite the international exit of Auckland airport. It's only 2 minutes away. The room is soundproofed so you can't hear anything outside. There is a big supermarket within a 15-minute walk and the hotel staff are very enthusiastic

                Reviewed July 23, 2019
                9.2
                Exceptional
                WILLY from Philippines
                Group
                Superior Two Double Beds
                Stayed 1 night in July 2019

                Excellent location ”

                It’s a nice overnight accommodation, literally beside the international airport . And it’s a 5-10 minute walk to the domestic airport. Fantastic breakfast. Love their delicious breads. Delicious smoothies! Ample choice of breakfast foods. Definitely will stay here again.

                Reviewed July 20, 2019
                9.6
                Exceptional
                Michael from Australia
                Solo traveler
                Superior King Room
                Stayed 1 night in July 2019

                Location Location”

                Only metres from the terminal, I had a late arrival and early departure the next morning so the Novotel was perfect. The rooms are quiet and beds comfortable. The bar downstairs is open late too. If you have a late night arrival or early morning departure, you can't go past the Novotel.

                Reviewed July 08, 2019
                9.2
                Exceptional
                Reiko from New Zealand
                Family with young children
                Superior Two Double Beds
                Stayed 1 night in July 2019

                Perfect for traveling with a baby, staff friendly and helpful.”

                Very handy to the international airport. No worries about shuttle bus. All good:)

                Reviewed July 19, 2019
                9.6
                Exceptional
                HOI from Hong Kong
                Solo traveler
                Superior King Room
                Stayed 2 nights in July 2019

                Place is super b”

                Excellent location with friendly staff.

                Reviewed July 19, 2019
                10.0
                Exceptional
                Jacki from Papua New Guinea
                Solo traveler
                Superior Two Double Beds
                Stayed 1 night in April 2018

                Transiting”

                A good stopover for those arriving in the wee hours of the morning connecting soon thereafter. A quick walk across the carpark and you are there! Breakfast was divine! Great coffee with a good selection for all appetites.

                Reviewed January 10, 2019
                9.2
                Exceptional
                Susan from New Zealand
                Couple
                Superior King Room
                Stayed 1 night in August 2018

                Fantastic location”

                Great hotel in an excellent location, a walkway and youmare ready for international check in. I did think the hotel was expensive formwhat you don't get for the international five star hotel..not much to put a couple of white fluffy towelling robes in the closet and for two people in a room...reflect that with more genrous toiletries i.e one shampoo between two people...complimentary water also. The cost of the hotel made me think that a more customercentric approach to value for money should be looked at by management, I know management might take the stance that one can get those extras for a higher premium room..but at what cost for an overnight transit stop?

                Reviewed October 05, 2018
                6.8
                Good
                CHAN from Hong Kong
                Couple
                Superior King Room
                Stayed 1 night in February 2019

                Good”

                Too expensive.

                Reviewed August 27, 2019

                Kia ora Chan, Thank you for your review from your recent stay with us at 'Our Place'. My sincere apologies that our prices did not meet your expectations during your stay with us. We try provide the best value for the price paid given the location and convenience. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

                Responded September 01, 2019
                Novotel Auckland Airport Hotel
                8.8
                Excellent
                Mohamad from Singapore
                Family with teens
                Superior King Room
                Stayed 1 night in June 2019

                Excellent”

                Convenience in terms of distance

                Reviewed June 26, 2019
                8.0
                Excellent
                Jaslyn from Singapore
                Business traveler
                Superior King Room
                Stayed 2 nights in May 2019

                Clean spacious room, next to airport”

                This is good if you have an early flight the next day. the room is clean and spacious with good beddings and pillows. the price is quite expensive though.

                Reviewed May 13, 2019
                8.4
                Excellent
                CHAN from Hong Kong
                Couple
                Superior King Room
                Stayed 1 night in May 2019

                Excellent”

                Too expensive. Would be better if cheaper.

                Reviewed May 03, 2019
                9.6
                Exceptional
                Shu from Hong Kong
                Solo traveler
                Superior King Room
                Stayed 1 night in December 2017

                Super Super Super good location!! Nice room”

                i have an overnight connecting flight in Auckland and chosen to stay at the airport hotel. Cant imagine how close it is, just cross the road and less than 5 mins walk! And the hotel is nice, comfy, lots of different choices for food, McDonalds, Japanese, Chinese Cuisine or even cafe. Highly recommend to stay there if you need stay overnight in airport

                Reviewed January 05, 2018
                8.4
                Excellent
                aaron from Australia
                Family with young children
                King Suite
                Stayed 1 night in October 2016

                COMFY AND QUIET AS”

                We had a king suit on the 10tg floor. Very cosy and comfortable. Can not hear any aircraft noise at all. 2nd visit in same room. 2 children with us so perfect size for all as has a separate bedroom/lounge area. Only complaint is breakfast is a bit ordinary as in generic tasting scrambled eggs. Dry bacon. Watery baked beans etc. Over all great place if u r stayn overnight as literally 3 min walk to departures.

                Reviewed October 03, 2016
                8.0
                Excellent
                Joseph from United States
                Couple
                Superior King Room
                Stayed 1 night in September 2016

                Pretentious Bathroom Fail and PAY for Wifi”

                This is one of those hotels, you know the type, that seems to be full of itself. Expensive room rates that don't even include so much as a bottle of water for free. The shower design, which I'm sure was supposed to be chic, was a disaster. Listed worst first: No door on the shower to keep in steam/keep out cold, the valve to switch shower heads either didn't work or was incomprehensible, glass wall between shower and room allows light to disturb anyone still in bed, soap dish is over towel rack allowing soap drippings on fresh towel. The bathroom lighting was a bit of a mystery at first. Lamest thing of all: $10.00 for wifi access. Phone was not able to reach front desk after 3 tries - just got a busy signal. Location was fantastic for catching an early flight the next day.

                Reviewed September 26, 2016
                8.4
                Excellent
                Kazuaki from Japan
                Couple
                Superior King Room
                Stayed 1 night in May 2016

                Super Convenient Location”

                Location is super easy to access to international airport. Just 3mins from check in counter. But please be careful that it is far from the domestic airport. And also rental car location is different from domestic. So you have to choose International Airport if you come from overseas.

                Reviewed May 07, 2016
                9.7
                Exceptional
                Joanna from New Zealand
                Family with young children
                Superior Two Double Beds
                Stayed 1 night in January 2016

                Lovely hotel right next to the Terminal”

                Location, good beds, great bath

                This hotel is the best option for transiting at Auckland Airport. The checking was fast and friendly. The rooms were very nice, we had twin double beds that were comfortable. Although it is right next to the airport the rooms were quiet, we did not hear any plane noise at all! Would highly recommend this hotel.

                Reviewed January 13, 2016
                10.0
                Exceptional
                John from Australia
                Business traveler
                Superior King Room
                Stayed 1 night in July 2015

                Fantastic Airport Experience”

                Location, Comfort, Value

                My only problem was that I was on a late flight , so I did not check in until 1:00am and I left at 7:30 am. I would have loved to stay longer This is a very nice hotel, very well appointed & comfortable. At the special price of $190 AUD it is excellent Value, but I'm not so sure at the normal price of $220.00AUD. If the special offer is on, I will ALWAYS stay here. The breakfast was also excellent. A great buffet AND a chef to cook eggs properly.

                Reviewed July 28, 2015
                10.0
                Exceptional
                Linda from Australia
                Solo traveler
                Superior Two Double Beds
                Stayed 1 night in April 2015

                Wow, wow, wow”

                Amazing friendly staff, cleanliness and quietness of the rooms, quality food in restaurant

                This hotel offers amazing customer focussed service from the front door until when you leave. Rooms have blackout curtains and clearly are double glazed at the very least as there is not a sound that penetrates from the international airport terminal and runways which would be 200 metres across the road.nthenfood served in the restaurant is beautifully presented and delicious. The staff are welcoming and friendly and the rooms are clean with beautiful clean linen and surroundings I would recommend a stay here to anyone who wishes to break their journey

                Reviewed April 03, 2015
                10.0
                Exceptional
                Ralph from Australia
                Couple
                Superior King Room
                Stayed 1 night in December 2014

                Brilliant”

                Location, convenience, staff

                We spent both the first and last nights of our recent trip to Auckland in this hotel as we arrived late and flew out on an early flight. Being literally 30 seconds away from the airport entrance is a bonus and takes all of the hassle and time out of airport commutes. The hotel and its staff cater exceptionally well for travellers at any and every hour of the day. Whilst there are cheaper hotels, there are none which offer better value for money.

                Reviewed March 07, 2015
                8.0
                Excellent
                Mark from Australia
                Solo traveler
                Superior Two Double Beds
                Stayed 1 night in October 2014

                Nice transit hotel”

                Staff, access to airport

                I booked this hotel for my elderly mother as she was transiting to another city the next morning. She told me they took good care of her and her so that was comforting for me. The room was clean, comfortable and the hotel was very easy to find.

                Reviewed March 04, 2015
                12345
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                Novotel Auckland Airport Hotel
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