Novotel Bali Benoa Hotel
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Novotel Bali Benoa Hotel

Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, Indonesia, 80363
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Deluxe 2 Single Garden Wing - Bed Novotel Bali Benoa Hotel
Deluxe 2 Single Garden Wing - Bed
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    Lobby Novotel Bali Benoa Hotel
    Interior view Novotel Bali Benoa Hotel
    Swimming pool [outdoor] Novotel Bali Benoa Hotel
    Deluxe 2 Single Garden Wing - Bed Novotel Bali Benoa Hotel
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    Exterior view Novotel Bali Benoa Hotel

    Guest reviews

    8.0
    Excellent
    /10
    (672 reviews)See what guests said
    9.2
    Exceptional

    "Facilities were complete and clean."

    Dianne

    -

    December 14, 2018

    8.4
    Excellent facilities
    Recommended by 83% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.8
    See map
    Very good location
    Nearby
    Popular
  • Benoa Beach500 m
  • Tanjung Benoa Watersports1.35 km
  • Bali Marina2.43 km
  • Benoa Harbor2.74 km
  • Nusa Dua Beach3.07 km
  • Sama-Sama E Style Café & Bar3.14 km
  • Museum Pasifika3.36 km
  • Bali Convention Center3.59 km
  • Serangan Island3.65 km
  • Nusa Dua Golf3.83 km
  • This property is in high demand!

    Last booked 12 hours ago

    Value for money7.9
    Distance to city center15. Km
    Location rating7.8
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport6.5 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Private Pool Villa 1-Bedroom
    Private Pool Villa 1-Bedroom
    ...
    • Room size: 210 m²/2260 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Bungalow - 1-Bedroom
    Bungalow - 1-Bedroom
    ...
    • Room size: 49 m²/527 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Tropical Terrace 2 Single Beds Beach Wing
    Tropical Terrace 2 Single Beds Beach Wing
    ...
    • Room size: 44 m²/474 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 1 king bed and 1 bunk bed
    Enter dates to see prices
    Deluxe King Garden Wing
    Deluxe King Garden Wing
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Pool View
    Deluxe Twin Pool View
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Deluxe 2 Single Garden Wing
    Deluxe 2 Single Garden Wing
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Deluxe King Pool View
    Deluxe King Pool View
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Tropical Wing
    Tropical Wing
    ...
    • Room size: 49 m²/527 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Beach cabana
    Beach cabana
    ...
    • Room size: 49 m²/527 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Have a question for Novotel Bali Benoa Hotel?

    What people love about the property

    • 8.8
      Excellent

      "Spacious room, convenient bathroom, nice pool, great beach view, quiet surroundings."

      Ahmad

      |

      December 29, 2017

    • 8.0
      Very good

      "The room is more than spacious for two person travelling, with nice beds."

      Jayson

      |

      November 9, 2016

    • 8.0
      Very good

      "The breakfast is excellent, as it provides full intercontinental selection."

      Jayson

      |

      November 9, 2016

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    More about Novotel Bali Benoa Hotel

    More about Novotel Bali Benoa Hotel

    9.2
    Exceptional

    "the staff in the restaurant are very friendly and nice."

    Adriana L.

    |

    June 5, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Staff were friendly and accommodating."

    Ravinderpal

    |

    October 23, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Warong Miyabi
    5.3 km Indonesian, International
    Caviar Cafe
    5.7 km Indonesian, Seafood
    American cuisine
    American cuisine
    Bubba Gump
    7.0 km American, Mediterranean, Seafood
    Kuta Puri
    7.2 km American, Asian, Australian
    Excelso Cafe
    7.3 km American, Cafe, Contemporary
    Asian cuisine
    Asian cuisine
    The Tree
    630 m Asian, Bar, European
    Nyoman's Warung
    1.4 km Asian, Indonesian, Seafood
    Chopstick Restuarant
    1.6 km Asian, Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

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    Real reviews from real guests

    Agoda Reviews (672)Booking.com Reviews (588)
    8.0
    /
    10
    Cleanliness8.1
    Facilities8.4
    Location7.8
    Room comfort and quality8.1
    Service8.4
    Value for money7.9
    Provided by verified guests of Agoda
    All languages
    All guests (672)
    All room types

    Show reviews that mention 

    Showing 583 verified guest comments
    12345
    8.8
    Excellent
    Dreena from Australia
    Couple
    Beach cabana
    Stayed 7 nights in February 2019
    Excellent”
    The staff were awesome specially the spa Narni was absolute Gem
    Reviewed February 19, 2019
    Dear Dreena, Thank you for sharing this kind review. We are proud to know that our service have made your stay a memorable one. We appreciate your recognition of Narni. We sure she will be proud to read your compliments. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager
    Responded February 28, 2019
    Novotel Bali Benoa Hotel
    4.4
    Ming from Singapore
    Couple
    Deluxe King Garden Wing
    Stayed 1 night in January 2019
    Very disappointing Hotel”
    Was expecting much more from Novotel. Paid such high price for a small room, that is across the road (not by the beach), and the beach area is so disappointing: small and dirty Rooms are old, a lot of parts dropping out. Staff got us waiting for around 45mins before checking in, and still scold us to wait "just 5 mins more" when we were getting impatient. Location is very bad as well. Overall, a very lousy choice and with the price, you can get many other hotels on the same stretch
    Reviewed January 29, 2019
    10.0
    Exceptional
    Hanim from Malaysia
    Family with young children
    Tropical Terrace 2 Single Beds Beach Wing
    Stayed 3 nights in December 2018
    having good and relaxing stay”
    Good service by the front office staff. Pleasent stay. Location and the facilities very nice. Only there was one day during breakfast the staff was very not efficient. They don't do the setup properly. The staff just chit chatting.
    Reviewed January 07, 2019
    Dear Hanim, Thank you for sharing your review. We are delighted to know that our overall facilities and service has made a lasting impression on you. Your feedback regarding our team not efficient is well noted and will be shared with related departments for consideration and improvement. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Sarah Personal Assistant to GM
    Responded February 04, 2019
    Novotel Bali Benoa Hotel
    4.4
    Thierry from Philippines
    Family with young children
    Deluxe King Garden Wing
    Stayed 4 nights in December 2018
    Service needs improvement, facilities need renovation”
    Good location, Good rooms but pricey for that level of service and facilities getting old. From the pools, the rooms with aircon leaking marks, bad smell from either aircon or drain or wood, the place needs renovation, if it wants to claim to be international standard with Novotel brand. We have been disappointed by the transfer from room to the upgraded room. Agoda also shall precise that the hotel has 2 parts and we do not know when we book. We ended up very far and had to cross the road and the whole hotel just to get to the restaurant or to the beach. Hence we upgraded, but lost 1 day waiting for the transfer. Then we had a room with bad smell like piss smell. Hotel offered a spa massage which was nice but they could not fix the smell issue. It is also very hot in the dine in area and there should have more fans perhaps. One of the guest relation officer, Ms Midy was great and extended her help to all our issues. Without her. We would have been very bitter and upset.
    Reviewed January 05, 2019
    Dear Thierry, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah, Personal Assistant to General Manager
    Responded February 04, 2019
    Novotel Bali Benoa Hotel
    6.0
    Zhi from Malaysia
    Couple
    Deluxe King Garden Wing
    Stayed 1 night in December 2018
    Hotel Driver is a Rip-Off and Cheats Customer”
    We enquire at the hotel front desk to book a car and driver to tour around the island. We dont mind paying more as we feel more secure booking the drive via the hotel. We paid IDR700,000 for 6 hours (vs normal of IDR350,000 to IDR500,000). Upon us boarding the van, the driver non-stop try to upsell us to go buy souvenirs and to bring us to shopping locations, whereby they can get commission, but we stand firm all the way. Towards the end of the journey, we were looking for a restaurant to eat and the driver informed us that there is a top and best restaurant in Jimbaran which is Sri Gannga. The driver told us it is a best and value for money place. But it is a rip-off and designed to slaughter tourist like us. We checked the menu and left immediately. We googled Sri Gannga (tripadvisor) many people was cheated here. We seriously would like to remind Novotel to stop hiring these thugs driver. The driver name is Komang. This really put us off from other Novotel Hotels.
    Reviewed December 31, 2018
    Dear Zhi, We are very concerned to read your comments about an unpleasant experience you encountered during your stay with us. However, please accept our sincere apology if our services did not meet your expectation. We would appreciate if you could write to me with further details of your experience so we can take the necessary actions for improvement, and make sure this will not happen again in the future. We look forward to hearing from you and we sincerely hope that we would have the chance to recover your impression of our hotel. With Best Regards, Sarah Novita Personal Assistant to GM
    Responded January 10, 2019
    Novotel Bali Benoa Hotel
    9.2
    Exceptional
    Dianne from Philippines
    Couple
    Deluxe King Garden Wing
    Stayed 5 nights in December 2018
    BEST HOTEL RESORT EVER!!!”
    Novotel Bali Benoa was superb. Facilities were complete and clean. Staff were courteous. It has access to the beach, and near water sports area. And it was affordable af!! It was far from the city/ubud/mainstream beaches tho so either you have a scooter with you or tour package to get you to places. ALL IN ALL: I WILL GO BACK HERE!!
    Reviewed December 14, 2018
    Dear Dianne, Thank you for sharing this kind review and we are proud to know that our colleagues, and overall facilities have provided you with a level of excellent service that clearly made a positive impression on you. We always strive to deliver a memorable experience to our guests. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Sarah Novita Personal Assistant to GM
    Responded December 19, 2018
    Novotel Bali Benoa Hotel
    8.0
    Excellent
    paresh from United Kingdom
    Couple
    Tropical Wing
    Stayed 8 nights in June 2018
    Nice place just needs a few twicks”
    They needed to have more canopies for the sun loungers around the swimming pool. Not enough vegetarian options especially as I noticed there were a lot of people from India staying here. The staff at the lounge bar behind the reception were not very attentive. Every evening we would go and sit there and after 5 to 10 minutes I would have to get up and go to the bar to ask for someone to take a drinks order. Staff were on the whole very friendly and attentive.
    Reviewed June 10, 2018
    Dear Paresh, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Suci Tirta, Resident Manager
    Responded June 12, 2018
    Novotel Bali Benoa Hotel
    9.2
    Exceptional
    Adriana from Indonesia
    Business traveler
    Deluxe 2 Single Garden Wing
    Stayed 3 nights in May 2018
    Spacious room and clean ”
    The room and facility is good enough but breakfast (because i order room incl breakfast) a bit disappointed.. the quality of the food is so so.. but the staff in the restaurant are very friendly and nice..
    Reviewed June 05, 2018
    Greetings Adriana, Thank you for your positive comments and your feedback during your stay with us. We are pleased to hear that our staff made your stay pleasant. We will share your comments to our team to keep improving ourselves for great service. Have a good day and take care! Sincerely, Suci Tirta, Resident Manager
    Responded June 12, 2018
    Novotel Bali Benoa Hotel
    8.8
    Excellent
    Peter from Australia
    Solo traveler
    Deluxe King Garden Wing
    Stayed 4 nights in May 2018
    Staff Very Good”
    Very good staff, value for money when compared to other hotels, not as competitive as it used to be. Quite expensive to have breakfast included, 80 % price increase in food from last trip here 18 months ago, which is extraordinary.
    Reviewed May 28, 2018
    Dear Peter, Warmest greetings from Novotel Bali Benoa, We appreciate your positive feedback about our hotel and giving us a prefect rating. We do take pride in catering to our guests' needs the best way we can. Hope to see you again! Kind regards, Suci Tirta, Resident Manager
    Responded June 18, 2018
    Novotel Bali Benoa Hotel
    10.0
    Exceptional
    Katie from Australia
    Family with young children
    Private Pool Villa 1-Bedroom
    Stayed 7 nights in June 2018
    Surprise Birthday Trip!”
    Took my 11 year old for a surprise birthday trip back to the Novotel. We also stayed here for a few days back in December and loved it. In June we stayed in a one bedroom pool villa which was amazing!!! Massive outdoor spa in a beautiful bathroom, outside lounge area complete with TV was great for afternoon chillouts and watching DVDs bought in town. The staff are amazing and hotel is peacful and lovely to be in. Whilst the beach pool is very deep (over 2m's) pools across the road are much more suited for tween aged kids. There is a shallower end in the beach pool but is limited space and has a baby pool attached but way to shallow for older kids. The beach bar is amazing and we enjoyed the world cup on the sand whilst there on the big screen. Breakfast has a great variety and the food at both bars for lunch and dinner is also delicious and reasonably priced for a hotel. Love it so much we are heading back in december for Christmas! 3 trips in a year!
    Reviewed December 02, 2018
    Dear Katie, Thank you for sharing your review. We are glad our overall service and facilities has made your stay an excellent one. It is great to learn that you will be back and we look forward to welcoming you back on your next visit. With Best Regards, Sarah Novita Personal Assistant to GM
    Responded December 19, 2018
    Novotel Bali Benoa Hotel
    10.0
    Exceptional
    jeanne from Indonesia
    Family with young children
    Deluxe King Garden Wing
    Stayed 1 night in December 2018
    Recomended hotel for family trip”
    Special rate
    Reviewed December 28, 2018
    Dear jeanne, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta, Resident Manager
    Responded January 07, 2019
    Novotel Bali Benoa Hotel
    10.0
    Exceptional
    Ma from Philippines
    Solo traveler
    Deluxe King Garden Wing
    Stayed 2 nights in February 2018
    Exceptional”
    What I like: 1. The quiet private beach front. 2. The many activities prepared by the hotel management. 3. The gym facility 4. The different pools 5. No need to go out of the hotel to relax and enjoy 6. The friendly staff. Kudos to the 24 hour security personnel who assists in crossing between facilities. 7. Happy hour for drinks. What needs improvement: 1. Some parts have a strange smell (is it a cleaning product like zonrox bleach?). Not annoying but noticeable. 2. Some of the items served during breakfast needs improvement in preparation. Example: The waffles are tough. 3. When other residents are noisy, their voices can be heard from the corridor during evenings.
    Reviewed February 07, 2018
    Dear Ma, Greetings from Novotel Bali Benoa. First of all, thank you very much for your valuable comment. We are pleased to hear that you enjoyed the gym facilities, the white sandy beach, the pool and were impressed with our staff performance. We have also noted your detailed feedback highlighting certain concerns that we have personally addressed with the relevant department heads and team to ensure similar shortfalls are not repeated. We are looking very much forward to welcoming you back in the not too distant future. With my best regards, Sarah, Personal Assistant to GM
    Responded February 14, 2018
    Novotel Bali Benoa Hotel
    9.6
    Exceptional
    Kayla from Canada
    Couple
    Deluxe King Garden Wing
    Stayed 1 night in January 2018
    Amazing staff. Great food at dinner. Awesome bartenders (strong cocktails)”
    The staff is amazing (specifically Wisnu & Wynda). Dinner on the beach was fantastic. Breakfast was average but it is decent. The hotel has an amazing set up with many pools. Would recommend the small pool with the swim up bar. Also, they have many water activities to choose from. Would stay again. Fantastic experience.
    Reviewed January 16, 2018
    Dear Kayla, Greetings from Novotel Bali Benoa. Thank you so much for sharing such a remarkable feedback for your recent visit to Novotel Bali Benoa. We are proud that the dedicated team; Wisnu and Winda have successfully delivered the true Accor experience that is beyond expectation. Certainly we will share your praise words to them and they must be feel appreciated. Hopefully that the memorable experience will bring you back to our resort in near future and we will be more than delighted to tailor another wonderful experience for you. With my best regards, Suci Tirta, Resident Manager
    Responded January 23, 2018
    Novotel Bali Benoa Hotel
    9.6
    Exceptional
    Jose from Philippines
    Business traveler
    Deluxe King Garden Wing
    Stayed 3 nights in December 2017
    Near perfect choice away from the noise ”
    The Novotel in Benoa is a near perfect choice far away from the hustle and bustle of the more touristy areas like Kuta. Its access to the beach is a plus. The price is reasonable (but don’t tell Novotel)! My only comments are given that Bali can be a rainy place I hope the Hotel will provide a covered walkway where patrons can walk unless they provide all rooms with umbrellas!
    Reviewed December 25, 2017
    Dear Jose, Greetings from Novotel Bali Benoa We are overjoyed to read your excellent review of your recent stay at Novotel Bali Benoa. It was a great pleasure to read that great service our team gave was able to leave a long-term memory of you. Your positive comments of the resort area as well as the access to the beach and also the price are very much appreciated. We will definitely share it to our team as it will encourage them to serve better in the future. We thank you once more for posting the review and we can’t wait to welcome you back for another memorable stay with us! Best regards, Suci Tirta, Resident Manager
    Responded December 28, 2017
    Novotel Bali Benoa Hotel
    8.0
    Excellent
    Jayson from Singapore
    Group
    Deluxe King Pool View
    Stayed 1 night in November 2016
    Nice resort”
    The room is more than spacious for two person travelling, with nice beds. The breakfast is excellent, as it provides full intercontinental selection. Has a beachfront, but is not swim-able as the water are not clean. Benoa is good if you are looking for a quieter place. But, you can easily rent a scooter with the resort to travel around.
    Reviewed November 09, 2016
    10.0
    Exceptional
    Reinhardt from South Africa
    Couple
    Deluxe 2 Single Garden Wing
    Stayed 3 nights in March 2015
    Benoa Paradise”
    Pool, Breakfast, Location
    Wow what a little gem Novotel is, its peaceful, comfortable and meets every expectation. Rooms are comfortable, breakfast is fantastic and above all the service is magnificent. The staff really went out of their way to cater to all our needs, even helped us book our domestic flights to Lombok. Will definitely come stay here again.
    Reviewed March 19, 2015
    8.7
    Excellent
    Ashishkumar from India
    Family with young children
    Deluxe King Garden Wing
    Stayed 2 nights in March 2015
    Wondorful place to stay... ”
    Location and facilities
    Stayed 2 nights in Garden wing... 5th Mar and 6th Mar 2015. Booked for AUD100 per night which is not too expensive for this type of luxurious hotel. Rooms are smelly and outside area is mosquito playground. Apart from that it is very comfortable and suitable for family with young kids. Close to Airport.. 30 mins during off-peak time. Right on the beach. Various activities for kids.. At night, special show takes place in open stage area.
    Reviewed March 09, 2015
    9.7
    Exceptional
    Jennifer from Australia
    Family with young children
    Deluxe King Garden Wing
    Stayed 7 nights in November 2014
    Paradise”
    Location on the beach, beautiful rustic, but luxurious ambience,Friendly wonderful staff, pools
    We went to Novotel Bali Benoa with a big group to celebrate my 40th birthday. Everyone was blown away by how beautiful it was. It is in a quiet area and that suited us. There are three pools, one right next to the beach. The food was great and so were the cocktails. I can't say anything bad about this hotel, we all loved it and I would go back in a heartbeat!
    Reviewed November 13, 2014
    8.7
    Excellent
    Andrew from Australia
    Couple
    Tropical Wing
    Stayed 6 nights in June 2014
    Room was great, clean and comfortable”
    Pools, Room and location to beach
    Our stay was great as a couple. Others that travelled with us had children. The agent made a mistake in Australia when booking and the rooms were not suitable for 2 adults and 2 children. One of the extra beds was a couch. Only vaguely suitable for a small child. This was not the fault of the hotel. The hotel did their best to assist given the hotel was at maximum capacity. If your planning on staying as a family, ensure you check the bedding arrangement prior. For a couple the rooms are great, the beach side deluxe rooms are beautiful.
    Reviewed July 08, 2014
    9.2
    Exceptional
    Emily from Australia
    Family with young children
    Tropical Wing
    Stayed 7 nights in August 2018
    Lovely for mini vacation”
    Perfect spot away from the hustle & bustle of Kuta, great location with everything in walking distance, shopping, massages etc. Beach is just enough to have a little dip but we preferred the pools anyway. They have a kids club also which was good for our 1 year old to play with some toys. Would definitely stay again.
    Reviewed September 05, 2018
    Greetings Emily, Thank you for your positive comments. We are pleased to hear that our hotel, facilities, and entertainment made your stay pleasant. We will share your comments to our team to keep improving ourselves for great service. Have a good day and take care! Sincerely, Suci Tirta Resident Manager
    Responded September 13, 2018
    Novotel Bali Benoa Hotel
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