Location rating score
"Nice rooftop bar to catch sunset and watching air planes take off."
Free airport transfer
750 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||13 km|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||60 m|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at Novotel Bali Ngurah Rai Airport also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Bali Ngurah Rai Airport has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange taxi service.
Novotel Bali Ngurah Rai Airport does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Great breakfast, great room with view of the runway."
December 7, 2019
"Great to stay before late night flights."
March 10, 2020
"Many customers were waiting restlessly."
March 13, 2020
Situated in Kuta, Novotel Bali Ngurah Rai Airport is the perfect place to experience Bali and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Bali hotel. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, taxi service, wheelchair accessible.
The ambiance of Novotel Bali Ngurah Rai Airport is reflected in every guestroom. television LCD/plasma screen, clothes rack, linens, mirror, slippers are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Novotel Bali Ngurah Rai Airport is an ideal place of stay for travelers seeking charm, comfort and convenience in Bali.
"Will stay here again before our next journey abroad."
January 3, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 16 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Novotel Bali Ngurah Rai Airport
Show reviews that mention
Probably the friendliest hotel we have ever stayed in ”
My 11 year old son and I have now stayed in this hotel four times over the past 3 months and will be recommending it widely to friends and family. The Novotel Bali Ngurah Rai Airport is probabally the friendliest hotel I have ever stayed in. Every member of staff smiled at us an welcomed us as we entered it left the hotel. And they gave genuinely warm and friendly smiles. I have stayed in so many hotels where staff have been told they must smile so it looks false and the body language or attitude or time of their voice betrays the smile. This hotel is located between the International and Domestic Terminal at the Airport and there are covered and fanned walkways from both. However, other than the aeroplane noise that you hear from the pool, but not the room, you wouldn't know how close you were. The outside spaces are ingeniously designed to maximise the beauty of the views you see from all direction inside the hotel. So there is plenty of natural green, water features, sculpture and an abundance of flowers. Delicious multicultural buffet breakfast, free wifi and an infinity pool that is long enough to swim lengths in - what more could any 11 year old need!
Best Experience in Bali ”
Its our 15th Wedding Anniversary, I try to email the hotel to request a red roses hand bouquet to surprise my wife. But then the Guest Experience Manager of Novotel contacted me to arrange a bigger romantic surprise for us. She even offering an upgrade to suit, include with a sofa bed with a very special discount that I couldn't resist. All of the Romantic make over to our master bed room and bath tube, Flowers, Brownies, even a framed photos of us, and my requested hand bouquet are all complimentary. Even its just for three days, but the experience were awesome. Just 5 minutes walking through a corridor from Domestic Arrival of Ngurah Rai Airport. The room is clean and comfy. The breakfast is fine. The rooftop view is superb. The staffs are helpful and responsive. Note: You'll get a minimum fee Rp 70.000,- when you order Grab from the hotel. Because it is inside the airport area. I thing this is the only down for this hotel.
Dear David, It is very pleased to read your positive insight regarding our and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely, Pradiya Mahardika Front Office Manager
In transit to Perth”
As Garuda does not fly daily from Jakarta to Perth, I take the late night flight from Jakarta to Bali and the first flight out from Bali to Perth and so stayed overnight at this hotel numerous times. Sstaying in Novotel Bali Ngurah Rai Airport has always been comfortable. They have a good nasi ayam betutu (and before they have fried duck too on their menu) for hearty supper. The bed and pillows are super comfortable. But the shower / toilet sometimes have problem - smelly or not very clean or the shower does not have the best hot water.
Dear Debbie, Thank you very much for your very kind review. We're very pleased to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport and that you really enjoyed our strategic location, hearty supper and comfortable rooms. Regret to learn that your bathroom experience was not meet your expectation, we've shared your feedback with department concerned and hope that we can provide you a better service for your next stay and we look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager
good airport hotel choice for those in transit/Linnan ”
The Novotel Ngurah Rai is actually the official airport hotel in Bali, located between the domestic and international terminals, so you do not need a taxi to get there (just use a baggage cart). That was not clear to me when I booked the hotel, before arriving on an evening long-haul international flight with a domestic connection the next day. The Novotel is up to the customary Accord international standards, and you cannot beat the location if you are a transit passenger rather than a vacationer staying longer in Bali.
Dear David, We very much appreciate your comments regarding your stay at Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Novotel Bali Ngurah Rai Airport . Sincerely, Diaz Putri Guest Experience Manager
Novotel Bali Ngurah Rai Airport is the perfect place for transiting overnight from and to International. The late dinner options were welcome as my flight from Jogjakarta was delayed more than 2 hours. Staff were willing to meet me at Domestic and help me with my luggage which was so helpful as I had a leg injury. Breakfast was more than adequate with so much selection, both western and Asian. Leaving through International was just so easy as the hotel is connected to the check-in area therefore bypassing the long lines. It was literally a 2 min walk from reception on checking out. I recommend this hotel for its convenience of location to both Domestic and International, its dining and bar opening hours and lovely breakfast.
Dear Robyne, Warm greetings from Novotel Bali Ngurah Rai Airport! Thank you for taking the time to write us a review. I am delighted to know that you enjoyed your overall stay with us. It is always a great pleasure to receive positive feedback on our food & beverage outlets and our breakfast. Our hotel is indeed located in between the terminals thus it is very convenient to go to and/ or from both terminals. Thank you once again for sharing your experience. I wish you well on your future travels! Kind regards, Vidia Novitasari Rooms Division Manager
Perfect if you need to stay near the airport, brand new!!!”
We stayed here overnight, arriving past 11 pm. Our next flight was 3 pm the next day. The hotel is about 7 minutes easy walk from either Ngurah Rai International or Domestic Terminal. Directions to the airport are clearly marked as 'airport hotel'. Hotel room was very clean, room was spacious, toilet separate from the bathroom. Towels thick, everything new. Breakfast just okay. Will stay here again.
Good Airport Hotel. Convenient for late night or early morning arrivals”
We booked at Novotel Bali Ngurah Rai because we know our flight will be arrival almost midnight. This was a good moved as our flight was delayed and we arrived in Bali past 1am. We just walked 2 minutes to the hotel (it is located same complex as the airport). Same good and reliable facilities as other Novotels in Asia. Breakfast was likewise good with a variety of choices. We only booked one night though because since we are in Bali, we prefer to be where the action is... near the beach.
Great hotel for early flight. ”
Novotel Ngurah Rai International Airport Great! it takes 3 min to international departure by walk. Room and swimming poor were clean and nice.
Late night arrivals are sorted”
Most of my flights into Bali get in after 10:30pm, so to save to hassle of transport and heading to a hotel at that time of night, I just walk straight through Customs and into the Ngurah Rai.
Dear Andrew, Thank you very much for sharing your review about Novotel Bali Ngurah Rai Airport. It feels great to learn that you had enjoyable stay with us, specially our strategic location and your kind review has been shared with the entire team and we are looking forward to welcoming you back to Novotel Bali Ngurah Rai Airport Best regards, Vivi It Swardinta Guest Experience Manager
Perfect first night, at cheap yet great hotel with the best breakfast we had on Bali”
This was the only Hotel on Bali where we got value for money. We arrieved at 6 in the evening at Bali, and desided to quikely find a hotel and come down. This hotel was perfect for that. Breakfast was by far the best we had on the island. Outside the airport it was easy to find the private drivers to lower prices. The spa looked very good and prices where good, but we where too tired to try it. The personal was not very good at helping due to lack of knowledge and poor English, but thats normal on Bali. They where unable to understand "We want transport for West Bali. The national park." She didnt know such a place existed. I guess most people just stay in the south of bali, and Ubud. Still i recommend this Hotel highly.
Nice airport hotel I ever stayed”
After I missed the flight back to my hometown, I suddenly head to the Novotel Bali airport hotel and met the over-expected services from staff. The room was also nice. One thing I expect the hotel to improve is the amenities in the bathroom. The restaurant opens till 1 a.m. making me very impressive with the good taste of steak and signature cocktail.
Dear NATTHAWAT, Warm greetings from Novotel Bali Ngurah Rai Airport. Your review is really appreciated. I am glad that you are satisfied with the hospitality of our staff, nice room and impressive restaurant. Your compliment is our motivation to improve even more. As for the amenities in the bathroom, we provide the amenities as per guest request and we would be very happy to send it to your room for free. Thank you for letting us know. I hope that we could have the opportunity to welcoming you again next time you visit Bali. Best regards, Elisabeth Cendani Guest Experience Manager
Will stay here again before our next journey abroad. Thanks Novotel Ngurah Rai Airport.
Dear Maria, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager
Great hotel for early morning departures”
We booked a room following other recommendations. We had a 1am departure so we obviously didn't sleep overnight. However, we still booked in at 2pm and enjoyed the comfort and convenience of the Novotel. The room fit out was very modern and not a tiny room as found in some airport hotels. The pool was refreshing with extra towels supplied. We had no problem filling in the hours before departure with a swim, reading, watching some English speaking movies and enjoying an excellent meal in the restaurant. We checked out, showered and refreshed, and arrived at the airline check in less than five minutes. There is direct access from theNovotell via a security check into the airport.
Dear Karen, Thank you for sharing your experience at Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your positive feedback regarding our convenient location with direct access to international departure, spacious room, and refreshing pool. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager
We only stayed one night before our flight but we had a beautiful stay with Novotel. The hotel is a gem of Bali and a great place to stay before you leave Bali or if you have just arrived. Rooms are clean, comfortable and modern! The staff are helpful and friendly and their restaurant is top class in service and food. I definitely would recommend them for a night or two before or after your flight!
Dear Hayley, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager
Great comfortable stay”
Stayed for a night , clean rooms , good facilities and they have direct access to international terminal which is great. Breakfast was good , WiFi speed was good as well. Would definitely recommend the hotel to anyone on landing in Bali or before flying out of Bali The only con is that the rooms are not insulated from the aircraft engine noise during take off and landing. The hotel is bang next to runway. I have stayed at many airport hotels which have very good sound insulation but this one was poor. The above noise was slightly irritating initially but was tired and dozed off to sleep.
Dear Kranthi, thank you for sharing your experience during your staya t Novotel Bali Ngurah Rai Airport. It is our pleasure to receive your positive feedback regarding our room, direct access to International terminal, our good breakfast, our good WIFI and hospitality of our staff . We wish to welcome you again in near future. Best regards, Vivi It Swardinta Guest Experience Manager
Exactly what we needed for our last few days”
Location is amazing as you can go right into the international airport from the lobby. After backpacking around Bali and Lombok a clean bed, great shower and cable TV were very exciting. The staff were above and beyond helpful. They also have a free shuttle into Kuta 3 times a day which made last minute shopping much easier. The room service was a bit disappointing. We gave them plenty of chances too. If it wasn't so convenient I would suggest don't bother.
Dear Amber, Thank you very much for your very kind review. We're very pleased to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport and that you really enjoyed the service and facilities we provided and also our strategic location. As for your feedback, we've shared with department concerned and hope that we can provide you a better service for your next stay and we look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager
Five Star Style Hotel with all the facilities a 5 Star Hotel has to offer. The most perfect Hotel for a layover in Denpasar, even for a few days. By Taxi all the Kuta Destinations are easy reachable. Will definitely come back to the Novotel at Denpasar Airport. Greetings from Switzerland
Dear Wilfried, Thank you for staying at Novotel Bali Ngurah Rai Airport, we really appreciate your positive feedback about our hotel services and facilities. Glad to know that you enjoyed our strategic location, comfortable room and hospitality of our staff. We are looking forward to welcoming you back in the near future. Best regards, Vivi It Swardinta Guest Experience Manager
Good value and close to international arrivals”
This is a good place to use as a stop-over if you are continuing on from Bali. It is close to the arrivals area, good value for the price and has the amenities one would expect from a Novotel hotel. Overall, I was very pleased and I have stayed here on multiple occasions.
Dear Richard, Thank you very much for sharing your review about Novotel Bali Ngurah Rai Airport. It feels great to learn that you had enjoyable stay with us, specially our strategic location, good value for price and our amenities and your kind review has been shared with the entire team and we are looking forward to welcoming you back to Novotel Bali Ngurah Rai Airport Best regards, Vivi It Swardinta Guest Experience Manager
Relaxing end to holiday”
We would definitely recommend a stay at either the start or end of a holiday to Bali. We found it relaxing knowing that we didn't have to stress about traffic to the airport causing any problems getting to the airport on time for flight. We had a 3rd floor Premier room overlooking the pool. Included in the room rate was access to Premier Lounge which provided a snack and free tea or coffee from 2.30-3.30 and between 5.30 and 6.30 we had free cocktail (choice of 2) or beer and limited range of canapes. Buffet breakfast was also included with a great range of food on offer. Rooms are modern with tea and coffee facilities with complimentary mini bar (no alcohol only water and soft drinks). Bed and pillows comfortable. Plane noise from airport is very minimal. Worth a consideration next time you travel.
Dear Rita, We're very glad to know that you enjoyed your stay. It always serves us a great satisfaction when we know our guests are happy with their experience at Novotel Bali Ngurah Rai Airport. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager
2 nights stay at Novotel Denpasar. 5 minutes from the airport, very convenient. I made a mistake when booking, 2 rooms instead of a room for 2 nights. No problem for changing and no penalty. thanks ! The hotel is nice, modern, clean. Breakfast shows a large diversity of good meals (bemol, a prettylong wait to have 2 sunny side eggs, but well it's true in every hotel), a nice patio for smokers with ash trays and benches. Perfect hotel when you wait for a return flight, leaves you a nice last souvenir of the island of gods.
Dear Olivier, Greetings from Novotel Bali Ngurah Rai Airport. I sincerely appreciate your constructive comments about our hotel and I want to assure you that we are constantly working hard to bring all areas of the property up to a level of perfection that befits our reputation for excellence. We strive very hard each and every day to provide all of our guests with the very best experience possible and I hope you will choose to stay with us again whenever you decide to return to Bali Thank you again for taking the time to share your experience, and we look forward to welcoming you back in Bali. Best Regards, Praditya Mahardhika Front Office Manager