8.8
Excellent
4.6% this month
/10
(3,737 reviews)See what guests said
Housekeeping77
Breakfast41
Food & Dining10
See map
9.4

Exceptional

Location rating score

Exceptional location - 750 meters to the beach
Parking
Available
Popular landmarks
Ngurah Rai International Airport 60 m
WHSmith 290 m
VIP PARKING AIRPORT NGURAH RAI 310 m
Domestic Terminal Parking Area 470 m
Parking Lot Ngurah Rai Airport 550 m
Private Terminal Parking Area 620 m
VIP Parking Ngurah Rai 650 m
Anika Spa & Hair Beauty Salon 690 m
Diana Suites 860 m
Kelan Beach 1.02 km
Nearby landmarks
Waterbom Bali 2.01 km
Kuta Beach 3.08 km
Seminyak Beach 6.1 km
Nusa Dua Beach 9.74 km
Sanur Beach 11.4 km
Uluwatu Temple 12.89 km
Tanah Lot Temple 16.44 km
Sacred Monkey Forest Sanctuary 27.23 km
Campuhan Ridge Walk 28.66 km
Tegallalang Rice Terrace 36.85 km
Novotel Bali Ngurah Rai Airport

"Nice rooftop bar to catch sunset and watching air planes take off."

shinta - March 4, 2019
Superior Room with 1 King Size Bed - Guestroom Novotel Bali Ngurah Rai Airport
Lobby Novotel Bali Ngurah Rai Airport
Lobby Novotel Bali Ngurah Rai Airport
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Removed from saved list
Free Wi-Fi

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai Tuban, Kuta, Kuta, Bali, Indonesia, 80362 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Free airport transfer

  • 750 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Cheaper than 89% of all properties in Bali in the last 24 hoursCompared to 10,684 Bali properties at Agoda for various dates
Value for money8.5
Distance to city center13 km
Location rating9.4
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport60 m

Rooms available at Novotel Bali Ngurah Rai Airport

Superior Room With 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Suite Room
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Room with 2 Single Beds Non Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Room with 1 King Size Bed
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Room with 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive King Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Shower and bathtub
Enter dates to see prices
Executive Double
...
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Bali Ngurah Rai Airport?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Bali Ngurah Rai Airport?

A stay at Novotel Bali Ngurah Rai Airport also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Bali Ngurah Rai Airport has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Novotel Bali Ngurah Rai Airport?

Novotel Bali Ngurah Rai Airport does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Novotel Bali Ngurah Rai Airport

  • 9.6
    Exceptional
    Breakfast

    "Great breakfast, great room with view of the runway."

    Henry

    |

    December 7, 2019

  • 9.6
    Exceptional

    "Great to stay before late night flights."

    Kian

    |

    March 10, 2020

  • 7.2
    Very good

    "Many customers were waiting restlessly."

    Siow

    |

    March 13, 2020

Property ranking|Compared to 10,684 Bali properties
See all rankings
Location score
9.4/10
Cleanliness score
8.8/10
Service score
8.8/10
Value for money score
8.5/10
Better than
99
%
of Bali properties
Better than
96
%
of Bali properties
Better than
95
%
of Bali properties
Better than
94
%
of Bali properties
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Overall rating:
8.8
Excellent
3,737 reviews
Cleanliness
8.8
Facilities
8.4
Location
9.4
Read all reviews >
What travelers say they love:
Easy access from both domestic and international gates.
listya from Australia
Family with older children
More about Novotel Bali Ngurah Rai Airport

More about Novotel Bali Ngurah Rai Airport

Situated in Kuta, Novotel Bali Ngurah Rai Airport is the perfect place to experience Bali and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Bali hotel. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, taxi service, wheelchair accessible.

The ambiance of Novotel Bali Ngurah Rai Airport is reflected in every guestroom. television LCD/plasma screen, clothes rack, linens, mirror, slippers are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Novotel Bali Ngurah Rai Airport is an ideal place of stay for travelers seeking charm, comfort and convenience in Bali.

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Most talked about facilities

Housekeeping
57 mentions
Breakfast
54 mentions
Food & Dining
18 mentions
Swimming Pool
18 mentions

What they offer

10.0
Exceptional

"Will stay here again before our next journey abroad."

Maria

|

January 3, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan
Full English/Irish
Buffet

Restaurants on site

The Square Restaurant
Cuisine:International
Menu:Buffet, A-la-carte

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Warong Miyabi
1.4 km Indonesian, International
Caviar Cafe
2.1 km Indonesian, Seafood
Asian cuisine
Asian cuisine
Blue Lobster
700 m Asian, Indonesian, Seafood
Pantai
750 m Asian, Indonesian, Seafood
Dewata Cafe
1.8 km Asian, Grill, Indonesian
European cuisine
European cuisine
Nanny's Pavillon, Kuta
2.7 km European, Italian
Piccola Italia Bali
3.0 km European, Italian, Pizza
Parasol Beachfront Restaurant
4.4 km European, Indonesian, Italian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel Bali Ngurah Rai Airport from real guests

Overall rating
8.8
Excellent
From 3737 reviews
9.3Location
8.9Cleanliness
8.9Room comfort and quality
Agoda Reviews (1692)Booking.com Reviews (2045)
Rating via Agoda8.7
/
10
Cleanliness8.8
Facilities8.4
Location9.4
Service8.8
Value for money8.5
High score for Bali
Rating
9+ Exceptional (422)
8-9 Excellent (163)
7-8 Very Good (117)
6-7 Good (42)
<6 Below Expectation (38)
Time of the year
Mar - May (140)
Jun - Aug (221)
Sep - Nov (204)
Dec - Feb (217)
All guests (1692)
All room types
All languages

Show reviews that mention 

Showing 782 verified guest comments
12345
9.6
Exceptional
Hannah from United Kingdom
Family with teens
Superior Twin Room
Stayed 1 night in April 2017

Probably the friendliest hotel we have ever stayed in ”

My 11 year old son and I have now stayed in this hotel four times over the past 3 months and will be recommending it widely to friends and family. The Novotel Bali Ngurah Rai Airport is probabally the friendliest hotel I have ever stayed in. Every member of staff smiled at us an welcomed us as we entered it left the hotel. And they gave genuinely warm and friendly smiles. I have stayed in so many hotels where staff have been told they must smile so it looks false and the body language or attitude or time of their voice betrays the smile. This hotel is located between the International and Domestic Terminal at the Airport and there are covered and fanned walkways from both. However, other than the aeroplane noise that you hear from the pool, but not the room, you wouldn't know how close you were. The outside spaces are ingeniously designed to maximise the beauty of the views you see from all direction inside the hotel. So there is plenty of natural green, water features, sculpture and an abundance of flowers. Delicious multicultural buffet breakfast, free wifi and an infinity pool that is long enough to swim lengths in - what more could any 11 year old need!

Reviewed May 05, 2017
10.0
Exceptional
David from Indonesia
Family with teens
Superior Room With 2 Single Beds
Stayed 2 nights in September 2019

Best Experience in Bali ”

Its our 15th Wedding Anniversary, I try to email the hotel to request a red roses hand bouquet to surprise my wife. But then the Guest Experience Manager of Novotel contacted me to arrange a bigger romantic surprise for us. She even offering an upgrade to suit, include with a sofa bed with a very special discount that I couldn't resist. All of the Romantic make over to our master bed room and bath tube, Flowers, Brownies, even a framed photos of us, and my requested hand bouquet are all complimentary. Even its just for three days, but the experience were awesome. Just 5 minutes walking through a corridor from Domestic Arrival of Ngurah Rai Airport. The room is clean and comfy. The breakfast is fine. The rooftop view is superb. The staffs are helpful and responsive. Note: You'll get a minimum fee Rp 70.000,- when you order Grab from the hotel. Because it is inside the airport area. I thing this is the only down for this hotel.

Reviewed October 01, 2019

Dear David, It is very pleased to read your positive insight regarding our and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely, Pradiya Mahardika Front Office Manager

Responded November 14, 2019
Novotel Bali Ngurah Rai Airport
9.2
Exceptional
Debbie from Singapore
Solo traveler
Superior Twin Room
Stayed 1 night in November 2017

In transit to Perth”

As Garuda does not fly daily from Jakarta to Perth, I take the late night flight from Jakarta to Bali and the first flight out from Bali to Perth and so stayed overnight at this hotel numerous times. Sstaying in Novotel Bali Ngurah Rai Airport has always been comfortable. They have a good nasi ayam betutu (and before they have fried duck too on their menu) for hearty supper. The bed and pillows are super comfortable. But the shower / toilet sometimes have problem - smelly or not very clean or the shower does not have the best hot water.

Reviewed November 13, 2017

Dear Debbie, Thank you very much for your very kind review. We're very pleased to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport and that you really enjoyed our strategic location, hearty supper and comfortable rooms. Regret to learn that your bathroom experience was not meet your expectation, we've shared your feedback with department concerned and hope that we can provide you a better service for your next stay and we look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

Responded November 15, 2017
Novotel Bali Ngurah Rai Airport
8.8
Excellent
David from United States
Business traveler
Superior Room with 1 King Size Bed
Stayed 1 night in October 2019

good airport hotel choice for those in transit/Linnan ”

The Novotel Ngurah Rai is actually the official airport hotel in Bali, located between the domestic and international terminals, so you do not need a taxi to get there (just use a baggage cart). That was not clear to me when I booked the hotel, before arriving on an evening long-haul international flight with a domestic connection the next day. The Novotel is up to the customary Accord international standards, and you cannot beat the location if you are a transit passenger rather than a vacationer staying longer in Bali.

Reviewed October 19, 2019

Dear David, We very much appreciate your comments regarding your stay at Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Novotel Bali Ngurah Rai Airport . Sincerely, Diaz Putri Guest Experience Manager

Responded November 14, 2019
Novotel Bali Ngurah Rai Airport
8.0
Excellent
Robyne from Australia
Solo traveler
Superior Room With 2 Single Beds
Stayed 1 night in September 2017

Very good”

Novotel Bali Ngurah Rai Airport is the perfect place for transiting overnight from and to International. The late dinner options were welcome as my flight from Jogjakarta was delayed more than 2 hours. Staff were willing to meet me at Domestic and help me with my luggage which was so helpful as I had a leg injury. Breakfast was more than adequate with so much selection, both western and Asian. Leaving through International was just so easy as the hotel is connected to the check-in area therefore bypassing the long lines. It was literally a 2 min walk from reception on checking out. I recommend this hotel for its convenience of location to both Domestic and International, its dining and bar opening hours and lovely breakfast.

Reviewed September 22, 2017

Dear Robyne, Warm greetings from Novotel Bali Ngurah Rai Airport! Thank you for taking the time to write us a review. I am delighted to know that you enjoyed your overall stay with us. It is always a great pleasure to receive positive feedback on our food & beverage outlets and our breakfast. Our hotel is indeed located in between the terminals thus it is very convenient to go to and/ or from both terminals. Thank you once again for sharing your experience. I wish you well on your future travels! Kind regards, Vidia Novitasari Rooms Division Manager

Responded September 22, 2017
Novotel Bali Ngurah Rai Airport
9.6
Exceptional
ma from Philippines
Family with teens
Superior Room With 2 Single Beds
Stayed 1 night in June 2016

Perfect if you need to stay near the airport, brand new!!!”

We stayed here overnight, arriving past 11 pm. Our next flight was 3 pm the next day. The hotel is about 7 minutes easy walk from either Ngurah Rai International or Domestic Terminal. Directions to the airport are clearly marked as 'airport hotel'. Hotel room was very clean, room was spacious, toilet separate from the bathroom. Towels thick, everything new. Breakfast just okay. Will stay here again.

Reviewed June 18, 2016
7.6
Very good
Roena from Philippines
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in April 2017

Good Airport Hotel. Convenient for late night or early morning arrivals”

We booked at Novotel Bali Ngurah Rai because we know our flight will be arrival almost midnight. This was a good moved as our flight was delayed and we arrived in Bali past 1am. We just walked 2 minutes to the hotel (it is located same complex as the airport). Same good and reliable facilities as other Novotels in Asia. Breakfast was likewise good with a variety of choices. We only booked one night though because since we are in Bali, we prefer to be where the action is... near the beach.

Reviewed April 27, 2017
9.6
Exceptional
Hea from South Korea
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in September 2016

Great hotel for early flight. ”

Novotel Ngurah Rai International Airport Great! it takes 3 min to international departure by walk. Room and swimming poor were clean and nice.

Reviewed October 05, 2016
10.0
Exceptional
Andrew from Australia
Solo traveler
Superior Room with 1 King Size Bed
Stayed 1 night in May 2017

Late night arrivals are sorted”

Most of my flights into Bali get in after 10:30pm, so to save to hassle of transport and heading to a hotel at that time of night, I just walk straight through Customs and into the Ngurah Rai.

Reviewed December 06, 2017

Dear Andrew, Thank you very much for sharing your review about Novotel Bali Ngurah Rai Airport. It feels great to learn that you had enjoyable stay with us, specially our strategic location and your kind review has been shared with the entire team and we are looking forward to welcoming you back to Novotel Bali Ngurah Rai Airport Best regards, Vivi It Swardinta Guest Experience Manager

Responded December 06, 2017
Novotel Bali Ngurah Rai Airport
8.8
Excellent
Daniel from Denmark
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in September 2016

Perfect first night, at cheap yet great hotel with the best breakfast we had on Bali”

This was the only Hotel on Bali where we got value for money. We arrieved at 6 in the evening at Bali, and desided to quikely find a hotel and come down. This hotel was perfect for that. Breakfast was by far the best we had on the island. Outside the airport it was easy to find the private drivers to lower prices. The spa looked very good and prices where good, but we where too tired to try it. The personal was not very good at helping due to lack of knowledge and poor English, but thats normal on Bali. They where unable to understand "We want transport for West Bali. The national park." She didnt know such a place existed. I guess most people just stay in the south of bali, and Ubud. Still i recommend this Hotel highly.

Reviewed January 21, 2017
8.8
Excellent
NATTHAWAT from Thailand
Couple
Superior Room With 2 Single Beds
Stayed 1 night in August 2017

Nice airport hotel I ever stayed”

After I missed the flight back to my hometown, I suddenly head to the Novotel Bali airport hotel and met the over-expected services from staff. The room was also nice. One thing I expect the hotel to improve is the amenities in the bathroom. The restaurant opens till 1 a.m. making me very impressive with the good taste of steak and signature cocktail.

Reviewed August 18, 2017

Dear NATTHAWAT, Warm greetings from Novotel Bali Ngurah Rai Airport. Your review is really appreciated. I am glad that you are satisfied with the hospitality of our staff, nice room and impressive restaurant. Your compliment is our motivation to improve even more. As for the amenities in the bathroom, we provide the amenities as per guest request and we would be very happy to send it to your room for free. Thank you for letting us know. I hope that we could have the opportunity to welcoming you again next time you visit Bali. Best regards, Elisabeth Cendani Guest Experience Manager

Responded August 30, 2017
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Maria from Indonesia
Family with teens
Superior Room with 1 King Size Bed
Stayed 1 night in December 2019

Exceptional”

Will stay here again before our next journey abroad. Thanks Novotel Ngurah Rai Airport.

Reviewed January 04, 2020

Dear Maria, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager

Responded January 05, 2020
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Karen from Australia
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in November 2017

Great hotel for early morning departures”

We booked a room following other recommendations. We had a 1am departure so we obviously didn't sleep overnight. However, we still booked in at 2pm and enjoyed the comfort and convenience of the Novotel. The room fit out was very modern and not a tiny room as found in some airport hotels. The pool was refreshing with extra towels supplied. We had no problem filling in the hours before departure with a swim, reading, watching some English speaking movies and enjoying an excellent meal in the restaurant. We checked out, showered and refreshed, and arrived at the airline check in less than five minutes. There is direct access from theNovotell via a security check into the airport.

Reviewed November 09, 2017

Dear Karen, Thank you for sharing your experience at Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your positive feedback regarding our convenient location with direct access to international departure, spacious room, and refreshing pool. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

Responded November 15, 2017
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Hayley from United Kingdom
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in February 2020

Fantastic hotel.”

We only stayed one night before our flight but we had a beautiful stay with Novotel. The hotel is a gem of Bali and a great place to stay before you leave Bali or if you have just arrived. Rooms are clean, comfortable and modern! The staff are helpful and friendly and their restaurant is top class in service and food. I definitely would recommend them for a night or two before or after your flight!

Reviewed February 13, 2020

Dear Hayley, It is very pleased to read your positive insight regarding our hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations. Your comments are truly valued. We will be honored to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Sincerely Praditya Mahardhika Front Office Manager

Responded February 14, 2020
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Kranthi from India
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in November 2018

Great comfortable stay”

Stayed for a night , clean rooms , good facilities and they have direct access to international terminal which is great. Breakfast was good , WiFi speed was good as well. Would definitely recommend the hotel to anyone on landing in Bali or before flying out of Bali The only con is that the rooms are not insulated from the aircraft engine noise during take off and landing. The hotel is bang next to runway. I have stayed at many airport hotels which have very good sound insulation but this one was poor. The above noise was slightly irritating initially but was tired and dozed off to sleep.

Reviewed December 02, 2018

Dear Kranthi, thank you for sharing your experience during your staya t Novotel Bali Ngurah Rai Airport. It is our pleasure to receive your positive feedback regarding our room, direct access to International terminal, our good breakfast, our good WIFI and hospitality of our staff . We wish to welcome you again in near future. Best regards, Vivi It Swardinta Guest Experience Manager

Responded December 03, 2018
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Amber from Australia
Couple
Superior Room with 1 King Size Bed
Stayed 3 nights in January 2018

Exactly what we needed for our last few days”

Location is amazing as you can go right into the international airport from the lobby. After backpacking around Bali and Lombok a clean bed, great shower and cable TV were very exciting. The staff were above and beyond helpful. They also have a free shuttle into Kuta 3 times a day which made last minute shopping much easier. The room service was a bit disappointing. We gave them plenty of chances too. If it wasn't so convenient I would suggest don't bother.

Reviewed January 09, 2018

Dear Amber, Thank you very much for your very kind review. We're very pleased to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport and that you really enjoyed the service and facilities we provided and also our strategic location. As for your feedback, we've shared with department concerned and hope that we can provide you a better service for your next stay and we look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

Responded January 18, 2018
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Wilfried from Switzerland
Group
Superior Room with 1 King Size Bed
Stayed 1 night in May 2018

Excellent !”

Five Star Style Hotel with all the facilities a 5 Star Hotel has to offer. The most perfect Hotel for a layover in Denpasar, even for a few days. By Taxi all the Kuta Destinations are easy reachable. Will definitely come back to the Novotel at Denpasar Airport. Greetings from Switzerland

Reviewed May 21, 2018

Dear Wilfried, Thank you for staying at Novotel Bali Ngurah Rai Airport, we really appreciate your positive feedback about our hotel services and facilities. Glad to know that you enjoyed our strategic location, comfortable room and hospitality of our staff. We are looking forward to welcoming you back in the near future. Best regards, Vivi It Swardinta Guest Experience Manager

Responded May 26, 2018
Novotel Bali Ngurah Rai Airport
9.2
Exceptional
Richard from United States
Solo traveler
Superior Room with 1 King Size Bed
Stayed 1 night in December 2017

Good value and close to international arrivals”

This is a good place to use as a stop-over if you are continuing on from Bali. It is close to the arrivals area, good value for the price and has the amenities one would expect from a Novotel hotel. Overall, I was very pleased and I have stayed here on multiple occasions.

Reviewed December 08, 2017

Dear Richard, Thank you very much for sharing your review about Novotel Bali Ngurah Rai Airport. It feels great to learn that you had enjoyable stay with us, specially our strategic location, good value for price and our amenities and your kind review has been shared with the entire team and we are looking forward to welcoming you back to Novotel Bali Ngurah Rai Airport Best regards, Vivi It Swardinta Guest Experience Manager

Responded December 08, 2017
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Rita from Australia
Couple
Executive Room with 1 King Bed
Stayed 1 night in June 2018

Relaxing end to holiday”

We would definitely recommend a stay at either the start or end of a holiday to Bali. We found it relaxing knowing that we didn't have to stress about traffic to the airport causing any problems getting to the airport on time for flight. We had a 3rd floor Premier room overlooking the pool. Included in the room rate was access to Premier Lounge which provided a snack and free tea or coffee from 2.30-3.30 and between 5.30 and 6.30 we had free cocktail (choice of 2) or beer and limited range of canapes. Buffet breakfast was also included with a great range of food on offer. Rooms are modern with tea and coffee facilities with complimentary mini bar (no alcohol only water and soft drinks). Bed and pillows comfortable. Plane noise from airport is very minimal. Worth a consideration next time you travel.

Reviewed June 24, 2018

Dear Rita, We're very glad to know that you enjoyed your stay. It always serves us a great satisfaction when we know our guests are happy with their experience at Novotel Bali Ngurah Rai Airport. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager

Responded July 17, 2018
Novotel Bali Ngurah Rai Airport
10.0
Exceptional
Olivier from France
Couple
Superior Room with 1 King Size Bed
Stayed 1 night in March 2020

Very nice”

2 nights stay at Novotel Denpasar. 5 minutes from the airport, very convenient. I made a mistake when booking, 2 rooms instead of a room for 2 nights. No problem for changing and no penalty. thanks ! The hotel is nice, modern, clean. Breakfast shows a large diversity of good meals (bemol, a prettylong wait to have 2 sunny side eggs, but well it's true in every hotel), a nice patio for smokers with ash trays and benches. Perfect hotel when you wait for a return flight, leaves you a nice last souvenir of the island of gods.

Reviewed March 30, 2020

Dear Olivier, Greetings from Novotel Bali Ngurah Rai Airport. I sincerely appreciate your constructive comments about our hotel and I want to assure you that we are constantly working hard to bring all areas of the property up to a level of perfection that befits our reputation for excellence. We strive very hard each and every day to provide all of our guests with the very best experience possible and I hope you will choose to stay with us again whenever you decide to return to Bali Thank you again for taking the time to share your experience, and we look forward to welcoming you back in Bali. Best Regards, Praditya Mahardhika Front Office Manager

Responded May 04, 2020
Novotel Bali Ngurah Rai Airport
12345
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