Novotel Bali Ngurah Rai Airport

Novotel Bali Ngurah Rai Airport

Jalan Raya Ngurah Rai 80362, Tuban, Bali - Indonesia, Kuta, Bali, Indonesia, 80362
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Superior Room With 1 King Size Bed - Bed Novotel Bali Ngurah Rai Airport
Superior Room With 1 King Size Bed - Bed
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    Lobby Novotel Bali Ngurah Rai Airport
    Lobby Novotel Bali Ngurah Rai Airport
    Interior view Novotel Bali Ngurah Rai Airport
    Superior Room With 1 King Size Bed - Bed Novotel Bali Ngurah Rai Airport
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    Entrance Novotel Bali Ngurah Rai Airport

    Guest reviews

    8.8
    Excellent
    /10
    (1244 reviews)See what guests said
    10.0
    Exceptional

    "The staff are always courteous and professional."

    Linda

    -

    January 6, 2019

    8.8
    Excellent cleanliness
    Recommended by 97% of guests

    Property highlights

    • Free airport transfer

    • 750 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 17 times since yesterday
    Exceptional
    Location
    9.4
    See map
    Exceptional location - 750 meters to the beach
    Nearby
    Popular
  • Ngurah Rai International Airport300 m
  • Kelan Beach1.02 km
  • msc mega sari1.1 km
  • Envy Chill Out Bar & Restaurant1.14 km
  • Sweet Tailor1.17 km
  • Gereja Katolik Santo Fransiskus Xaverius1.17 km
  • Anika Tailor1.19 km
  • Wake Bali Art Market1.19 km
  • Lippo Mall Kuta1.2 km
  • Jimbaran Fish Market1.26 km
  • Value for money8.5
    Distance to city center13 km
    Location rating9.4
    Nearest airportNgurah Rai International Airport (DPS)
    Distance to airport300 m
    Select your room
    Executive Room with 2 Single Beds Non Smoking
    Executive Room with 2 Single Beds Non Smoking
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Executive Room with 1 King Bed
    Executive Room with 1 King Bed
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed
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    Suite Room
    Suite Room
    ...
    • Room size: 56 m²/603 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Room With 1 King Size Bed
    Superior Room With 1 King Size Bed
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Shower and bathtub
    Enter dates to see prices
    Superior Twin Beds  - 1 bed requested
    Superior Twin Beds - 1 bed requested
    ...
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      Double Presidential
      Double Presidential
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        Superior Room Shared Bed
        Superior Room Shared Bed
        ...
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          Superior Room
          Superior Room
          ...
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            Have a question for Novotel Bali Ngurah Rai Airport?

            What people love about the property

            • 9.6
              Exceptional

              "Location is very close to the airport and very convenient."

              Saken

              |

              January 7, 2019

            • 8.0
              Very good

              "Only booked for staying overnight, overall is decent experience"

              TSE

              |

              January 12, 2019

            • 8.8
              Excellent

              "The facilities and location were ideal as it was a short walk to the departure lounge."

              Karen

              |

              November 7, 2018

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            More about Novotel Bali Ngurah Rai Airport

            More about Novotel Bali Ngurah Rai Airport

            8.8
            Excellent

            "The staff is great, the food is delicious, the adult drinks..."

            MARIA

            |

            January 8, 2019

            An overview

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            What they offer

            8.8
            Excellent

            "Decent place for a night halt while landing or before early..."

            Amol

            |

            December 8, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Indonesian cuisine
            Indonesian cuisine
            Warong Miyabi
            1.4 km Indonesian, International
            Caviar Cafe
            2.1 km Indonesian, Seafood
            American cuisine
            American cuisine
            Bubba Gump
            2.0 km American, Mediterranean, Seafood
            Excelso Cafe
            2.6 km American, Cafe, Contemporary
            Kuta Puri
            2.9 km American, Asian, Australian
            Asian cuisine
            Asian cuisine
            Blue Lobster
            700 m Asian, Indonesian, Seafood
            Pantai
            750 m Asian, Indonesian, Seafood
            Dewata Cafe
            1.8 km Asian, Grill, Indonesian

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Announcements

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            Real reviews from real guests

            Agoda Reviews (1244)Booking.com Reviews (2579)
            8.8
            /
            10
            Cleanliness8.8
            Facilities8.4
            Location9.4
            Service8.8
            Value for money8.5
            Provided by verified guests of Agoda
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            All guests (1244)
            All room types

            Show reviews that mention 

            Showing 602 verified guest comments
            12345
            9.2
            Exceptional
            shinta from Indonesia
            Business traveler
            Superior Room With 1 King Size Bed
            Stayed 1 night in March 2019
            Thanks God i choose this hotel or i won't catch my plane”
            Inside the airport with direct access to the airport if u're already have the boarding pass. Nice rooftop bar to catch sunset and watching air planes take off. Breakfast is decent, room service quite expensive but quite good. The down side is the amenities that they're provided for guests is very limited. It is only basic amenities like shampoo, body gel and soap bar. I could find very easily a 3* hotels that could provide more amenities than this.
            Reviewed March 04, 2019
            Dear Shinta, Thank you for taking your valuable time to share your recent experience with us and we are thrilled to learn that you had enjoyable time during your stay with us and it is our pleasure that our service and facilities are met your expectation. It is always a pleasure to receive comments from our guests. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the nearest future soon. Best Regards, Diaz Putri Guest Experience Manager
            Show more
            Novotel Bali Ngurah Rai Airport
            8.4
            Excellent
            PARK from South Korea
            Couple
            Superior Room With 2 Single Beds
            Stayed 1 night in February 2019
            Very good”
            It is very close to airport. It takes 10min. to walk from airport. The hotel has a nice pool, small garden and market. Staff was very kind. They gave us welcome drink. The hotel was not that clean, but if you arrive bali late night, I highly recommand that hotel.
            Reviewed March 06, 2019
            Dear Park, We sincerely appreciate you taking the time to send us your feedback. Our guest’s satisfaction is our priority and your feedback are great value to us. We are glad that you enjoy all aspects and facilities in our hotel during your stay such as our nice swimming pool, our garden and the hospitality extended to you by our team. We also notice that our best location as being the one and only hotel located inside the Ngurah Rai International Airport and our direct access to the international departure are at your most convenience. On behalf of hotel team, we wish to say thank you for your positive comment and we hope you will give us the continuous support and opportunity to welcoming you again in Novotel Bali Ngurah Rai Airport. Warm Regards, Diaz Putri Guest Experience Manager
            Responded March 14, 2019
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Hoi from Hong Kong
            Couple
            Superior Room With 2 Single Beds
            Stayed 1 night in January 2019
            Amazing”
            It was one of the best hotels I stayed at in Bali. No doubt. So convenient and so up to the standard. We had a 7am flight in the morning, so we basically just woke up and walked over to the international terminal. Service was great too, had everything we needed and asked for.
            Reviewed February 15, 2019
            Dear Hoi, We sincerely appreciate you taking the time to send us your feedback and take some of your valuable time to send us the feedback. It is our most pleasure to know that our team’s hospitality and our location as the one and only hotel inside the airport complex with the direct access to the International departure suits you best. On behalf of Novotel team, we wish to say thank you for your continuous support and we hope you next visit will be as pleasant as the previous stays. With very best regards, Diaz Putri Guest Experience Manager
            Responded February 20, 2019
            Novotel Bali Ngurah Rai Airport
            8.8
            Excellent
            mike from United States
            Business traveler
            Superior Room With 2 Single Beds
            Stayed 1 night in February 2019
            Excellent”
            Location is great, one down side is that they no longer have direct internal access to the hotel. Not sure how long but you have to go out of airport and push up a very long ramp up to the roof to enter in to lobby because of some construction.
            Reviewed February 08, 2019
            Dear mike, We sincerely appreciate you taking the time to send us your feedback. We are glad that you find our location inside the airport complex suits your need for a hassle-free experience and makes it easy to transit between international and domestic airport. My apologies for all the inconveniences experienced as your stay did not reflect our usual Novotel high standards which we are proud of. Indeed there are gaps of improvement to be made, and we are truly thankful that you decide to share your concern to us especially for the access from international airport to the hotel, at this time Ngurah Rai International Airport still have constructions to expand their facilities and it’s impacting to the access from the arrival hall to our hotel and the guest should take another alternative way to reach the hotel. Once again thank you very much for your feedback and we are looking forward to welcoming you again in the near future. Best Regards, Diaz Putri Guest Experience M
            Show more
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Rowena from United States
            Family with young children
            Superior Room With 1 King Size Bed
            Stayed 2 nights in February 2019
            Great service, conveniently located, great facilities”
            We stayed here two nights as we have an 11 month old and wanted to be close to the airport for our early flight. The location is perfect, it's right on the side of the airport so you go through into departures - great if you have an early flight. The restaurant has lots of choices and whilst there were no vegan items available on the menu, the staff and kitchen were super accommodating and we got a lovely breakfast and dinner. The staff in the restaurant were amazing by the way - they were all so friendly and so helpful. The room was spotlessly clean and very comfortable, it was also very baby friendly. The pool was a great size for a good swim plus the shallow, kiddy section was perfect for swimming with our baby. Big thank you to all the lovely staff, we'll be back next year I'm sure!
            Reviewed February 22, 2019
            Dear Rowena, Thank you for sharing your thoughts and experience with us here at Novotel Bali Ngurah Rai Airport. Serving our guests to utmost satisfaction is always our priority, and we are so thrilled that you enjoyed your time with us, and we are excited to hear that the clean and comfortable guest room, our swimming pool, and the services provided leave a memorable stay for you. Thank you for your kind words about our restaurant team and It is an honor for us to be part of services. Your amazing review will certainly motivate all of us to continue to provide great hospitality experience for all our guests. Very look forward to welcoming you again in Novotel Bali Ngurah Rai Airport in the near future. Best Regards, Diaz Putri Guest Experience Manager
            Responded February 25, 2019
            Novotel Bali Ngurah Rai Airport
            6.8
            Good
            Astranivari from Indonesia
            Couple
            Superior Room With 1 King Size Bed
            Stayed 1 night in February 2019
            Not my finest time to spend in Novotel”
            Having Novotel as a brand for this hotel was the only thing that made me chose this hotel for our 8 hours transit time between our flights. However, from the beginning when we landed and walked to the hotel was not a pleasant journey. Lack of signage, and we found ourselves in 2 options in accessing the hotel; 1) through a high flight of stairs (with our big luggage to drag with) and 2) through a dark 3 layers of ramp walkway (and also smelly). Then we arrived at a rooftop without roof while it was raining, and we need to walk more to Hotel's back entrance with again, so many stairs (though good thing that they have ramps for luggage/wheelchairs access). The check in process was fast, another plus point. Room was spacious and clean, another good point. Internet was pretty fast too.
            Reviewed February 21, 2019
            Dear Astranivari, Warm greeting from Novotel Bali Ngurah Rai Airport It was our pleasure to have you as our guest during your recent visit to Bali. I am very much concerned to know that your stay with us was not as per your expectation. I would like to extend my sincere apologies for the inconvenience and disappointment caused. Please allow me to offer my thanks for reaching out to us, and for providing us this valuable review. Your feedback details has been duly shared and discussed with the department managers for their immediate review to seek for improvement. We look forward to welcoming you back soon for your next visit to Bali Best regards, Diaz Putri Guest Experience manager
            Responded February 22, 2019
            Novotel Bali Ngurah Rai Airport
            9.6
            Exceptional
            Ahmad from Australia
            Solo traveler
            Superior Room With 1 King Size Bed
            Stayed 1 night in January 2019
            Fantastic stay”
            The hotel surpassed my expection. I had to stay there to catch next day flight. It is literally right next to international terminal. I am amazed with my room with view of Balinese style swimming pool. The breakfast is a delight and I feel spoiled. Will not hesitate to come back
            Reviewed January 20, 2019
            Dear Ahmad, Warm greeting from Novotel Bali Ngurah Rai Airport It was an absolute delight to have been at your service and I am glad to know that you had an overall pleasant experience with us. Guest satisfaction is a top priority for us and hence we’re pleased to know that you enjoyed our breakfast, swimming pool and our convenient location at the airport with the special access to international check in counter suit you the best. Once again thank you for your loyalty and we do hope that your next visit in our hotel will be as pleasant as this time. Very look forward to welcoming you again for another wonderful experience with Novotel Bali Ngurah Rai Airport soon. Best Regards, Diaz Putri Guest Experience Manager
            Responded January 21, 2019
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Mohamed from Singapore
            Family with young children
            Superior Room With 1 King Size Bed
            Stayed 1 night in November 2018
            Best for layover ”
            Staff were friendly, facilities were great and the breakfast spread was divine. Great place for layover as we had an early morning flight the next day. A short walk to a shopping area near the domestic terminals where we bought XL simcard (beside BK - 11GB @ RP 110K) at a cheaper rate compared to the ones selling at the International terminal.
            Reviewed December 02, 2018
            Dear Mohamed, thank you for sharing your experience during your staya t Novotel Bali Ngurah Rai Airport. It is our pleasure to receive your positive feedback regarding our great breakfast, convenient location at the airport and our friendly staff. We wish to welcome you again in near future. Best regards, Vivi It Swardinta Guest Experience Manager
            Responded December 03, 2018
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            cindy from Australia
            Couple
            Superior Room With 1 King Size Bed
            Stayed 1 night in November 2018
            Excellent stop over”
            We had about 8 hours to fill-in before an 11pm flight to Melbourne after a four hour boat and bus ride from Gili Trawangan. Novotel at the airport was perfect. Lovely room near the pool where we relaxed and showered before the very short internal walk to the international check in at the airport. Staff were lovely and amenities excellent :)
            Reviewed November 13, 2018
            Dear cindy, Warm greeting from Novotel Bali Ngurah Rai Airport, Thank you for your review during your stay with us, we really appreciate your positive feedback about our hotel services and facilities. Glad to know that you enjoyed our strategic location, our room, our staff and direct access to International departure. We are looking forward to welcoming you back in the near future. Best regards, Vivi Swardinta Guest Experience Manager
            Responded November 20, 2018
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Peter from Australia
            Couple
            Superior Room With 1 King Size Bed
            Stayed 1 night in September 2018
            Best thing we did on our trip”
            Best thing we did on our trip was book this hotel for both of our international arrivals in bali at awkward late hours. The staff and the hotel excelled at everything. You get what you pay for and pay for what you get, but we will definitely book here for every one of our future late night arrivals. We look forward to getting a great nights sleep and a beautiful breakfast.
            Reviewed October 27, 2018
            Dear Peter, Thank you for staying at Novotel Bali Ngurah Rai Airport, we really appreciate your positive feedback about our hotel services and facilities. Glad to know that you enjoyed our strategic location, hospitality of our staff, and beautiful breakfast. We are looking forward to welcoming you back in the near future. Best regards, Vivi It Swardinta Guest Experience Manager
            Responded October 28, 2018
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Peter from Australia
            Couple
            Superior Room With 1 King Size Bed
            Stayed 1 night in October 2018
            Best thing we did on our trip”
            Best thing we did on our trip was book this hotel for both of our international arrivals in bali at awkward late hours. The staff and the hotel excelled at everything. You get what you pay for and pay for what you get, but we will definitely book here for every one of our future late night arrivals. We look forward to getting a great nights sleep and a beautiful breakfast.
            Reviewed October 27, 2018
            9.2
            Exceptional
            Edward from United States
            Couple
            Superior Room With 1 King Size Bed
            Stayed 1 night in October 2018
            Great site after long flight”
            We got into Bali in the early morning & appreciate this Airport hotel in the airport. It has a great location& friendly staff. The downside was that due o construction, it was a little difficult to find & there weren't enoght staff to speed up check in. Once checked in, it was a great convenience
            Reviewed October 06, 2018
            Dear Edward, Thank you very much for sharing your experience. We’re happy to know that you had a comfortable stay and enjoyed our strategic location and friendly staff at Novotel Bali Ngurah Rai Airport. We will always strive to provide an excellent service for our guest and look forward to welcoming you back soon. Best regards, Vivi It Swardinta Guest Experience Manager
            Responded October 07, 2018
            Novotel Bali Ngurah Rai Airport
            8.0
            Excellent
            Nina from United Kingdom
            Couple
            Superior Room With 1 King Size Bed
            Stayed 1 night in January 2019
            Great Airport Location”
            Perfectly located in the airport (if you need somewhere to stop off for a night). The room was nice but the bathroom had a lot of flies and mosquitoes which kept creeping into the bedroom. The breakfast had a great selection.
            Reviewed January 25, 2019
            Dear Nina, We sincerely appreciate you taking the time to send us your feedback. Our guest’s satisfaction is our priority and your feedback are great value to us. We are glad that you enjoy all aspects and facilities in our hotel during your stay, especially our breakfast and our convenient location at the airport with the shortcut access to the international check in counter. My apologies for all the inconveniences experienced as your stay did not reflect our usual Novotel high standards which we are proud of. Indeed, there are gaps of improvement to be made, and we are truly thankful that you decide to share your concern to us, and I assure you that your feedback has been shared to the team, to ensure that the service standard is elevated and met at any given time by the team. We look forward to welcoming you back soon for your next visit to Bali Best Regards, Diaz Putri Guest Experience manager
            Show more
            Novotel Bali Ngurah Rai Airport
            8.4
            Excellent
            lisa from Australia
            Couple
            Superior Room With 2 Single Beds
            Stayed 1 night in May 2018
            Stayed for 10 hours before late flight. Perfect!!!”
            We had to check out of our villa at midday and had a 10pm flight. We wanted somewhere to put our bags, have a meal, swim and shower. This was perfect. It has its own entry to the international airport which saved a lot of stuffing around. When we visit again in March we'll be staying here again for the same reason. For the $140 (? from memory) it was absolutely worth it, even for the few hours. I got to watch a few movies in air con.
            Reviewed January 24, 2019
            Dear lisa, We sincerely appreciate you taking the time to send us your feedback. Our guest’s satisfaction is our priority and your feedback are great value to us. We are glad that you enjoy all aspects and facilities in our hotel during your stay, especially our convenient location at the airport with the shortcut access to the international check in counter. On behalf of hotel team, we wish to say thank you for your positive comment and we hope you will give us the continuous support and opportunity to welcoming you again in Novotel Bali Ngurah Rai Airport on March. Warm Regards, Diaz Putri Guest Experience Manager
            Responded January 30, 2019
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Nancy from United States
            Couple
            Superior Room With 2 Single Beds
            Stayed 2 nights in December 2018
            Very pleased with our choice”
            Liking our stay last year so much, we stayed here again this year. You can’t beat it for convenience to the airport, just a short walk to both the domestic and international terminals. The rooms are exceptionally quiet, well appointed, very clean, and the beds are comfortable even if you have a bad back. We arrived exhausted from our travels and the gentleman at the desk took us and our luggage to our room. So kind. The pool is fantastic, the food is delicious, and the lack of cigarette smoke smell throughout was very much appreciated. We liked it so much we’re staying here again this summer.
            Reviewed January 21, 2019
            Dear Nancy, Warmest Greeting from Novotel Bali Ngurah Rai Airport. Thank you for spending your precious time to write us a review. I am delighted to know that you enjoyed your stay and that you were impressed by our clean and quite guest room, comfortable bed, our fantastic swimming pool and the delicious food that we provided in our Square Restaurant. We also notice that our best location as being the one and only hotel located inside the Ngurah Rai International Airport and our direct access to the international departure are at your most convenience. Your great feedback will be served as additional motivation to continue our commitment and dedication to excellent hospitality. Once again thank you for sharing your great feedback and we are looking forward to welcoming you back to the hotel in the nearest future. And I wish you well on your future travels! Best Regards, Diaz Putri Guest Experience Manager
            Show more
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Alana from Australia
            Couple
            Superior Room With 1 King Size Bed
            Stayed 1 night in January 2019
            One night stop ”
            Excellent for late night arrival . Conveniently located next to airport . Room was very clean . Breakfast had a large variety of selections . Will be booking this again before departure for a late night flight .
            Reviewed January 17, 2019
            Dear Alana, Thank you for sharing your experience with us here at Novotel Bali Ngurah Rai Airport. I am so pleased to hear that you enjoyed your stay with us and were able to take full advantage of the hotel facilities we have offered. It is beyond my pleasure to learn that you had a memorable stay while enjoying our breakfast and our convenient location at the airport with the special access to international check in counter suit you the best. On behalf of hotel team, we wish to say thank you for your positive comment and we hope you will give us the continuous support and opportunity to welcoming you again in Novotel Bali Ngurah Rai Airport. Warm Regards, Diaz Putri Guest Experience Manager
            Responded January 21, 2019
            Novotel Bali Ngurah Rai Airport
            9.6
            Exceptional
            Saken from Kazakhstan
            Family with teens
            Superior Room With 1 King Size Bed
            Stayed 1 night in December 2018
            Very nice hotel next to the DPS airport”
            I have stayed in this hotel for one night because of late flight before moving to another hotel. Location is very close to the airport and very convenient. Rooms are clean, staff very friendly and polite, breakfast also very good. I liked everything.
            Reviewed January 07, 2019
            Dear Saken, Thank you for taking your valuable time to share your recent experience with Novotel Bali Ngurah Rai Airport. We are delighted that you were pleased by our clean guest room, our location at the airport as well as the good breakfast experience in The Square Restaurant. We are heartened to know that you appreciate the warm hospitality delivered by the team. It was our pleasure having you and we certainly look forward to welcoming you back. Best regards, Diaz Putri Guest Experience Manager
            Responded January 08, 2019
            Novotel Bali Ngurah Rai Airport
            10.0
            Exceptional
            Linda from United States
            Solo traveler
            Superior Room With 1 King Size Bed
            Stayed 1 night in January 2019
            Great stay for a short stopover”
            The staff are always courteous and professional. They also remember returning guests. A little confusing to reach in the middle of the night, but the hotel is in a convenient location next to the international terminal. Rooms are adequate. Nice spa
            Reviewed January 06, 2019
            Dear Linda, Thank you for being one of our loyal guests and very appreciated that you take some of your valuable time to send us the feedback. I am so pleased to hear that you enjoyed your stay with us and were able to take full advantage of the hotel facilities we have offered. It is beyond my pleasure to learn that you had a memorable stay while enjoying our spa, guest room and our convenient location at the Airport with direct access to International check in counter. Once again thank you very much for your good feedback and we are looking forward to welcome you back at Novotel Bali Ngurah Rai Airport. Best regards, Diaz Putri Guest Experience Manager
            Responded January 08, 2019
            Novotel Bali Ngurah Rai Airport
            8.4
            Excellent
            Glenn from United States
            Family with young children
            Superior Room With 1 King Size Bed
            Stayed 1 night in December 2018
            Great place for a transit in Bali”
            We had a night layover in Bali before an international flight and found the Novotel perfect for our family of 5. Rooms were nice, breakfast was good enough (lots of asian choices mixed with western) and the location couldnt be beat as it was leas than 5 minute walk until we were at the international terminal. Would definitely do again given the circumstances. One thing to note is they did make us book 2 rooms as we were traveling with 3 young kids (all under 6), but they did have adjoining rooms available.
            Reviewed December 15, 2018
            Dear Glenn, We are thrilled and most appreciative of your wonderful feedback based on your experience and We can only say what a pleasure it was to have you staying with us. We are also really pleased with your fantastic comments about the strategic hotel location, the nice guest room and the good breakfast selection in our Square Restaurant. Your feedback is our highest appreciation on the great effort that had been done to make your stay unforgettable. We will do our utmost effort to keep our commitment to always deliver the best experience for every customer. Once again, thank you for your excellent review and we look forward to welcoming you back for another memorable stay Warm Regards, Diaz Putri Guest Experience Manager
            Responded December 20, 2018
            Novotel Bali Ngurah Rai Airport
            8.0
            Excellent
            Bruce from Australia
            Couple
            Superior Room With 1 King Size Bed
            Stayed 3 nights in August 2018
            Ideal for stopover”
            A well appointed Hotel with great staff. We had 3 nights there during the time of the 7.0 earthquake. The Duty Manager and staff are to be praised on their handling of the two Hotel evacuations that were carried out that night. Looking forward to our next stay there. Thanks Novotel.
            Reviewed August 15, 2018
            Dear Bruce, Thank you very much for sharing your experience. We’re happy to know that you had a comfortable stay at Novotel Bali Ngurah Rai Airport specially our hospitality. We will always strive to provide an excellent service for our guest and look forward to welcoming you back soon. Best regards. Vivi It Swardinta Guest Experience Manager
            Responded August 31, 2018
            Novotel Bali Ngurah Rai Airport
            12345
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