Excellent 8.1
Based on 886 reviews

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About this property

Description

With the ideal location in the heart of the gated resort community of Nusa Dua, this hotel is within easy reach of the shopping center and the Bali International Convention Center. Novotel Bali Nusa Dua Hotel proudly presents luxury guestrooms and apartments. The hotel offers resort facilities including a private beach club, pool lagoon, spa, sauna, massage treatments, fitness center, and kid's club as well as meeting and conference rooms for business travelers. Simply keep in mind that Novotel Bali Nusa Dua Hotel will undoubtedly enhance your vacation in Bali.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Dart board
  • Diving
  • Fitness center
  • Garden
  • Massage(s)
  • Private beach
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Breakfast Charge (when not included in room rate): 18.00 USD
Check-In From: 02:00 PM
Distance from City Center: 22.2 km
Distance to Airport: 12.7 km
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 175
Time to Airport (Minutes): 16
Year Hotel Built: 2007
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Announcements

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 5, 2011 | March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
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Verified traveler reviews

Filter by traveler type
Excellent



based on 886 reviews
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 7.9
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 8.0
  • Food and dining 7.5
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Ashley from New Zealand
Groups
Stayed 4 nights in September 2016
Awesome
Amazing area Nusa Dua is beautiful the Novotel beach club is great fun and we had a ball staying here! Great staff and amazing pool
Reviewed September 23, 2016
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Ra from Australia
Solo travelers
Apartment Suite
Stayed 2 nights in August 2016
Disappointing
Stayed at the 1 bedroom suite, yes the room is big but thats all really. The room have musty smell, I asked for air refreshner which the bellboy said he will get it but he never comeback, ring the room service asking for air refreshner they said they didnt have any, seriously?? asked for king bed and I have put it in my request when booking they gave me twin bed, when I complained and mentioned that I asked for king size bed they just order someone to come in to put together the twin bed next to each other, tadaaaa its a king bed now! Seriously?! i saw photos of the room n how beautiful the bathroom that could open up from bedroom looks new and all that, no! The room I stayed at... The bathroom is old n tired and doesnt have any cabinet underneath the sink, went for breakfast theres variety of food but the taste is bland and i went for "nasi uduk" special rice that supposed to be smelling nice as it cooked with coconut milk but I dont know why its just plained rice that they put there?? Why labeling plain rice to fragnant rice?? I am half indo n spent half of my childhood life in indo I can tell which one is plain rice n which one is nasi uduk rice! Be honest on what u serve! I wont ever comeback to this hotel, theres a lot more nicer hotel in Bali with better quality n value
Reviewed September 18, 2016
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Paul from Australia
Families with young children
2 Bedrooms Suite
Stayed 5 nights in August 2016
Good experience at the Novotel
Our second stay there with young children. The hotel is starting to show its age but the pool is fantastic and it's good value for money. Would definitely recommend for a family, but the hotel could use some modernising soon.
Reviewed September 07, 2016
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caity from New Zealand
Couples
Stayed 3 nights in August 2016
Amazing pool
Loved the spa, very friendly staff, and the pool! Only let downs were our duvet cover was stained and the food was average, but would stay there again
Reviewed September 03, 2016
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JACQUELINE from Australia
Families with older children
Apartment Suite
Stayed one night in August 2016
Clean and spacious rooms
We booked two one bedroom suites for a one night stay in between flights Check in/out was fine. . I had requested two rooms near each other as we were travelling with our teenage children. we were given rooms on different floors. The rooms were clean and spacious, unfortunately our room had a terrible smell..The food and service in the restaurant was great. I cant say the same about the bar, we waited over 30 minutes for a drink.. Other than that it was ok.
Reviewed August 30, 2016
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Lim from Singapore
Couples
Stayed 3 nights in August 2016
Value for money
Good value for money for that price point, rooms itself is very big and spacious. Private beach was nice, shuttle runs every 15 mins and its just a short drive there. There's also another shuttle that runs every hour to the Bali Collection shops. Staff are also friendly. Breakfast buffet was not that nice though, same for the room service food that was ordered - definitely can improve on the food! Hotel looks alright from the outside, but rooms definitely starting to age a bit.
Reviewed August 11, 2016
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Nazeer from India
Families with young children
Apartment Suite
Stayed 2 nights in March 2016
RELAX LOCATION
NICE PLACE TO RELAX AND PLACE TO GETAWAY FROM DAILY ROUTINE.
Reviewed August 05, 2016
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Marco from Italy
Families with young children
Stayed 2 nights in July 2016
old and not really well cleaned
The suite was cleaned in a very poor way. the TV remote control was so dirty that we have to put in a plastic bug to use it. The towel were old with holes. the bed sheet in the same condition. we had to call constantly the reception to have the room in decent condition. the staff was nice but really unprofessional. We have asked if a museum was open. the receptionist was in panic and she asked us to provide the museum phone number which i did using the hotel PC....
Reviewed July 18, 2016
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David from France
Couples
Stayed 3 nights in July 2016
disappointed
book there for the last fews days of my holiday in Bali room was big and clean but in thee same time really need to be refresh , feel like old, from floor to the wall and furniture pool was nice, but expected lot of noise and kids are it s a kids friendly resort , so if want rest in quiet, forget about it we had breakfast there, and it was very disappointed, first way too many people and look thay aren t prepare and ready for it, choice and taste of the food was so so , feel more like a cheap buffet or like a cafeteria strickly no service from staff, who are just too busy to clean and reset tables also i was very disapointed with hotel service, ask for a spare adaptator for my devices and they told me they don t as they is already 1 ( and only 1) universal outlet in the room , come on guy, seriously ?? also last day was raining very hard and no way to get umbrella for guest location is not good but guess that is the case of all hotel in nusa dua, and had only few option outside to eat, or for more you will need take taxi the beach was ok, short distance from resort and good enough overall , i m disappointed with this novotel :( won t stay there next time
Reviewed July 17, 2016
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Anindhita from Indonesia
Families with young children
Apartment Suite
Stayed 4 nights in July 2016
Wonderful vacation
It was a wonderful vacation for me and family. Love all the hotel facilities, the room size was big, the pool was great, the private beach was fantastic and the staff were nice. Just one thing to improve is the variety and quality of the breakfast food and manage the breakfast table better during the high season as my family did not have a chance to have a breakfast in the hotel during our stayed as it was always full and no table available for us. Other than that all are excellent!
Reviewed July 09, 2016
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