Novotel Balikpapan Hotel
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Novotel Balikpapan Hotel

Jalan Brigjen Ery Suparjan No. 2, Balikpapan City Center, Balikpapan, Indonesia, 76112
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    Lobby Novotel Balikpapan Hotel
    Swimming pool [outdoor] Novotel Balikpapan Hotel
    Swimming pool [outdoor] Novotel Balikpapan Hotel
    Deluxe  Novotel Balikpapan Hotel
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    Guest reviews

    7.8
    Very good
    /10
    (686 reviews)See what guests said
    8.8
    Excellent

    "Nice hotel with friendly service, although limited English."

    Amy M.

    -

    August 11, 2017

    7.9
    Very good room comfort and quality

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.1
    See map
    Excellent location
    Nearby
    Popular
  • Bekapai Park150 m
  • BNI Bank350 m
  • Haji La Tunrung Star Group400 m
  • Balikpapan Plaza Shopping Center410 m
  • Bayu Buana Travel410 m
  • Balikpapan Plaza430 m
  • Bcom450 m
  • Restu Ibu Hospital450 m
  • Hero Supermarket470 m
  • Family Net480 m
  • Value for money7.6
    Distance to city center0 km
    Location rating8.1
    Nearest airportSultan Aji Muhammad Sulaiman Airport (BPN)
    Distance to airport7.3 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    1 King Bed Superior
    1 King Bed Superior
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    2 Single Beds Superior
    2 Single Beds Superior
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    1 Bedroom Deluxe King Bed
    1 Bedroom Deluxe King Bed
    ...
    • Room size: 40 m²/431 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Executive King Bed
    Executive King Bed
    ...
    • Room size: 22 m²/237 ft²
    • Ocean view
    Enter dates to see prices
    Single Superior
    Single Superior
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Twin Superior With Breakfast
    Twin Superior With Breakfast
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Superior King Bed
    Superior King Bed
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Superior Hot Deal King Bed
    Superior Hot Deal King Bed
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Superior With Breakfast King Bed
    Superior With Breakfast King Bed
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Have a question for Novotel Balikpapan Hotel?

    What people love about the property

    • 8.8
      Excellent

      "Overall nice"

      ERWIN

      |

      July 5, 2017

    • 6.4
      Good

      "Got room with great view swimming pool and ocean."

      Yohanna

      |

      June 10, 2016

    • 7.2
      Very good

      "Over all it was a nice staying."

      Nurin

      |

      June 20, 2018

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    More about Novotel Balikpapan Hotel

    More about Novotel Balikpapan Hotel

    10.0
    Exceptional

    "We liked our stay, We were treated as special guest, was giv..."

    Andrew

    |

    February 6, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Best hotel of Balikpapan."

    Raghu

    |

    September 8, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (686)Booking.com Reviews (133)
    7.8
    /
    10
    Cleanliness7.8
    Facilities7.6
    Location8.1
    Room comfort and quality7.9
    Service7.8
    Value for money7.6
    Provided by verified guests of Agoda
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    All guests (686)
    All room types
    Showing 600 verified guest comments
    12345
    4.0
    Tim from United Kingdom
    Couple
    1 King Bed Superior
    Stayed 2 nights in January 2019
    Way past its prime”
    Terrible... Shabby and not upkept well. Stains on bedding (not even sure if clean on) frayed old worn towels. Booked sea view room was given Ibis hotel wall view. Mentioned on booking and at reception I was there for my wedding and was spending last night there with my wife would it be possible to do some flowers or something - was told no problem but got nothing not even the same welcome plate of cakes my brother and friend got. Restaurant staff very nice and attentive, reception staff are all smiles but don't care and the place is way past its prime. Plenty better and cheaper places in town in better locations. Oh I was also asked for a 300,000 IDR deposit for the minibar which had a carton of milk and tea total cost about 27,000 IDR.... Do yourself a favour and stay somewhere else if in Balikpapan
    Reviewed February 20, 2019
    10.0
    Exceptional
    Andrew from Australia
    Couple
    1 King Bed Superior
    Stayed 3 nights in February 2018
    Huge lobby and big rooms”
    We liked our stay, We were treated as special guest, was given a room with both ocean and pool view. Fir sure will stay here again if we back to Balikpapan. Rooms are a bit old but all amenities working fine, may need renovation in future but you feel living in a luxury hotel, Lots of variety of food for breakfast.
    Reviewed February 06, 2018
    8.4
    Excellent
    Bill from United Kingdom
    Solo traveler
    1 Bedroom Deluxe King Bed
    Stayed 3 nights in March 2017
    Bill CollinS review”
    The hotel Staff are Outstanding, Lisa the Manager of the restaraunt was truly 1st class. Chandra, Riza are also commended for high levels of service. Office Staff , Arum and Dewi were also very welcoming during my short stay. This was my 1st visit after almost 5 years and I can honestly say it is the Staff with listed names above that made my stay and I am sure have made many other visitors a great experience....
    Reviewed April 03, 2017
    8.0
    Excellent
    lanny from Indonesia
    Group
    2 Single Beds Superior
    Stayed 1 night in September 2016
    no corporate / special rate for group booking”
    the hotel doesn't give corporate rate for group booking. even though we held a wedding ceremony for my sister here.. strange....thus, we book via agoda as it is cheaper than to buy from the front desk. bring your own shower cap as the hotel doesn't provide them.
    Reviewed November 01, 2016
    8.0
    Excellent
    lanny from Indonesia
    Group
    1 King Bed Superior
    Stayed 1 night in September 2016
    cheaper to book via agoda”
    the hotel doesn't give corporate rate for group booking. even though we held a wedding ceremony for my sister here.. strange....thus, we book via agoda as it is cheaper than to buy from the front desk. bring your own shower cap as the hotel doesn't provide them.
    Reviewed November 01, 2016
    8.7
    Excellent
    Kenal from Indonesia
    Solo traveler
    1 King Bed Superior
    Stayed 1 night in January 2016
    Value for Money”
    Price, Room and Location
    Value for money for 4-star rated hotel with all facilities, comfort and clean room and also located near heart of Balikpapan. Easy to acces to many restaurant, mall and Bekapai Garden. Just take walk for a few minutes.
    Reviewed January 03, 2016
    8.0
    Excellent
    Bambang from Indonesia
    Family with young children
    1 King Bed Superior
    Stayed 2 nights in August 2014
    Hotel with good location and value of money.”
    Location, friendlier staff and excellent food.
    I always enjoy staying at this hotel. Food is excellent and location is very close to city center. Swimming pools and spa have also great advantage compare to the other hotel with same level. Recommended for staying for business or leisure.
    Reviewed December 21, 2014
    8.0
    Excellent
    Wilson from Singapore
    Business traveler
    1 King Bed Superior
    Stayed 3 nights in October 2014
    Acceptable room standard but may try others”
    Convenient location, trusted brand, friendly staff
    Convenient location in the city. Unfortunately the room was a little bit worn and furniture are rather old. Seen small roaches crawling on the wall in the room probably most stuff are wood made. Can be better maintained. Will try other the next time.
    Reviewed October 30, 2014
    8.0
    Excellent
    Remco from Netherlands
    Family with young children
    1 King Bed Superior
    Stayed 4 nights in December 2013
    Pleasant ”
    Room,swimming pool, breakfast
    Stay was pleasant , was staying there on business . Had my family with me . They have a nice pool and my kids enjoyed it .the in room internet is a bit slow and on and off all the time. Overall the hotel is good though, the breakfast is nice and the staff is very helpfull and friendly.
    Reviewed December 21, 2013
    9.7
    Exceptional
    Suniwati from Indonesia
    Family with young children
    1 King Bed Superior
    Stayed 1 night in October 2013
    Nice affordable luxury hotel!”
    Comfy, Clean and Luxurious.
    We were really enjoyed our stay at the Novotel,my son could play at the kid's corner in the lobby and all of us had a really good time swimming in the outdoor pool. We will certainly come again next time!
    Reviewed October 24, 2013
    9.7
    Exceptional
    james from United States
    Group
    2 Single Beds Superior
    Stayed 1 night in September 2013
    Comfortable ”
    Central location, nice views
    The room was very nice. I chose this hotel for its central location, which allowed me to walk around the central part of town, and for its nice swimming pool and surrounding. Unfortunately, the swimming pool and patio were closed for an extended period of maintenance.
    Reviewed September 08, 2013
    9.3
    Exceptional
    Lydia from Indonesia
    Business traveler
    1 King Bed Superior
    Stayed 1 night in January 2013
    Great business hotel”
    Clean, sunny and spacious room in a centrally located hotel.
    Rooms are very spacious with wood flooring that I like. Bathroom a window overlooking the room and overlooking the city. Very nice few if you get the higher floors (ask for floor 3 to above); I got floor 7 (out of I think 8 or 9) and view was great. I did not try it, but the pool is also large enough to do laps. Will try stay here again next time in Balikpapan.
    Reviewed January 13, 2013
    8.0
    Excellent
    Wina from Indonesia
    Family with young children
    2 Single Beds Superior
    Stayed 2 nights in October 2012
    Modern Hotel ”
    Centrally located Hotel
    This hotel has nice modern rooms, good furniture and nice bathrooms. The hotel overlooks the ocean and city and has really nice views. The pool area is really nice and again overlooks the ocean. There is a buffet breakfast and dinner available every night. The hotel is also in a great location in the centre of the city.
    Reviewed October 11, 2012
    8.0
    Excellent
    William from Australia
    Couple
    Stayed 1 night in April 2012
    Great Location”
    The swimming Pool is the best.
    This hotel is at the top of the hill so if you are walking every where be advised its a steep hill. The rooms are clean and the decor good. But you must stay above the 3rd floor. The rooms below are different and not the same standard. In fact they are poor. Good food. Close to center of town
    Reviewed June 29, 2012
    8.0
    Excellent
    Krishna from Indonesia
    Business traveler
    Stayed 1 night in September 2011
    Nice hotel and good location”
    Good chain hotel, spacious room, good location and facilities
    The hotel is well located, and a good quality for business or even for tourist hotel with all complete facilities that you would expect from a good reputable chain four star hotel. The room that I was given a top floor (9th floor) with city view, however they provide very spacious room and clean bathroom. I booked through Agoda that I have very good price and value for money covering room only, and it was excluding breakfast. Recommended/nearby area are shops and cafes.
    Reviewed September 15, 2011
    8.0
    Excellent
    edwardo from Indonesia
    Business traveler
    Stayed 1 night in June 2011
    clean, modern hotel”
    location, facility, great room
    good location, good facility, clean room. placed on heart of city, close to any facility, shopping center, nightlife, cafe. view from hotel room great, directly to the ocean. the facility is complete. swimming pool location is cool, with a view to the ocean. overall, i recommended this hotel for business trip. or maybe for vacation with family.
    Reviewed June 12, 2011
    8.3
    Excellent
    June from Malaysia
    Couple
    Stayed 2 nights in March 2011
    great hotel”
    Good location, very frtiendly staff, comfortable room
    This is by far one of the best hotels we have stayed in. We felt really at home and the room was comfortable. The staff spoke english fairly well and they were very approachable and courteous. The hotel is not on the main street of Jl. Jen Sudirman but just a short walk away. Very convenient for hailing the angkots or any taxis. Value for money stay. We enjoyed ourselves overall.
    Reviewed March 09, 2011
    8.3
    Excellent
    ramli from Malaysia
    Group
    Stayed 3 nights in February 2011
    Very good hotel, rooms nice”
    Staff friendly and helpful
    Very nice hotel to stay. We are group of golfers, and my friends are very happy that we chose this hotel. We use the hotel van to travel and the charges were reasonable. We had a good time and enjoyed our golf. Unfortunately, the golf courses in Balikpapan is poorly maintained and we understand this because, being a small town, not many people play this game.
    Reviewed February 28, 2011
    8.7
    Excellent
    Mary from Philippines
    Solo traveler
    Stayed 2 nights in March 2009
    Balikpapan Novotel”
    Nice location with a beautiful view of the sea.
    cant remember
    Nice location if you want to have a view of the sea. Its a relaxing place to stay on a business trip , if you get to finish early and just laise around the pool. Its one hotel whose pool view is the sea. Easy to move from this hotel to shops and resto's. You get value for money. Staff are helpful but a little bit slow.
    Reviewed April 20, 2009
    7.2
    Very good
    Nurin from Indonesia
    Group
    2 Single Beds Superior
    Stayed 5 nights in June 2018
    Not bad”
    I stayed with my sister for 5 nights. Over all it was a nice staying. But there was a day that they didn’t cleaned the room except changing the towel and sheets but did not clean up the table. And then one day when we got back, the room was not being cleaned up. After we called for the room service the sheets were quite dirty.
    Reviewed June 20, 2018
    12345
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