8.2

Excellent
15.2% this month
/10
(4,033 reviews)See what guests said
Highly rated by guests – 93% would recommend
Housekeeping85
Breakfast55
Food & Dining18
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Braga Street 1.5 km
Gedung Sate 1.7 km
Geology Museum 1.9 km
Paris Van Java 1.9 km
Bandung Grand Mosque 1.9 km
Rumah Mode Factory Outlet 2.5 km
Trans Studio Bandung 4.3 km
Dusun Bambu Family Leisure Park 13.2 km
Sari Ater Hot Spring 19.3 km
Ciater natural hot spring 19.6 km
Nearby landmarks
Apotek Kimia Farma 14 130 m
RS Melinda 1 200 m
Flower Market 290 m
Taman Rajiman 310 m
Circle K Tamansari 1 390 m
Padjajaran 390 m
Tri Lomba Juang 430 m
Cicendo Eye Hospital 550 m
RS Melinda 2 600 m
Sentra Jeans Cihampelas 610 m
Novotel Bandung Hotel

"Would highly recommend the hotel!"

Fanny - May 12, 2022
Premier King Bed Novotel Bandung Hotel
Exterior view Novotel Bandung Hotel
Swimming pool Novotel Bandung Hotel
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Novotel Bandung Hotel

Jalan Cihampelas No 23 25 West Java, Cihampelas, Bandung, Indonesia, 40171 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Cihampelas, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Attention

This property is in high demand!

7 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Daily housekeeping

  • Room service [24-hour]

Value for money8.1
Distance to city center3 Km
Location rating8.1
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport2.6 km

Rooms available at Novotel Bandung Hotel

Excellent
Room comfort & quality

8.2

Premier King Bed or 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite 1 King Size Bed
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive King Bed
...
    Enter dates to see prices
    Junior Suite
    ...
    • Room size: 52 m²/560 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    PREMIER 2 SINGLE BEDS
    ...
    • Outdoor view
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Double Superior Room King-Size Bed
    ...
    • Room size: 26 m²/280 ft²
    Enter dates to see prices
    Premier King Room
    ...
    • Room size: 26 m²/280 ft²
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    Does Novotel Bandung Hotel have a hot tub?

    Novotel Bandung Hotel does not have a hot tub.

    What time is check-in and check-out at Novotel Bandung Hotel?

    Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Novotel Bandung Hotel?

    Novotel Bandung Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 75000 IDR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Novotel Bandung Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Bandung with private transportation, the resort can arrange both taxis or car rental.

    Is breakfast offered at Novotel Bandung Hotel?

    Start your mornings right, with the continental and buffet breakfast options offered at Novotel Bandung Hotel. Adults can enjoy breakfast offered with an additional charge of 130000 IDR if not included in the room rate.

    What are my dining options at Novotel Bandung Hotel?

    Novotel Bandung Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at Novotel Bandung Hotel?

    Novotel Bandung Hotel does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What restaurants are nearby Novotel Bandung Hotel?

    Novotel Bandung Hotel is located in Cihampelas, famous for good restaurants such as RM Mak Uneh " Asli", Melbourne Kitchen and Oncom Raos Ny. Gouw.

    What popular shopping places are close to Novotel Bandung Hotel?

    Located in the Cihampelas area, Novotel Bandung Hotel is close to great shopping choices like Cihampelas Walk, Cihampelas Walk Shopping Mall and Sentra Jeans Cihampelas.

    What are popular attractions near Novotel Bandung Hotel?

    Guests at Novotel Bandung Hotel can easily visit Bandung Zoo, Teras Cihampelas and Taman Rajiman located in the Cihampelas area.

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    Explore the neighborhood

    What people love about Novotel Bandung Hotel

    • 10

      Exceptional

      "Would highly recommend the hotel!"

      Fanny

      |

      May 12, 2022

    • 10

      Exceptional

      "Always great stay at the Accor hotels."

      Mouna

      |

      May 11, 2022

    • 8.4

      Excellent

      "The good place to stay in Bandung"

      Ellies

      |

      May 6, 2022

    Overall rating:

    8.2

    Excellent
    4,033 reviews
    Cleanliness
    8.5
    Facilities
    7.9
    Location
    8.1
    Read all reviews >
    What travelers say they love:
    Cleanliness, value for money, goog location.
    Rahmi from Indonesia
    Family with older children
    More about Novotel Bandung Hotel

    More about Novotel Bandung Hotel

    Novotel Bandung Hotel

    For travelers who want to take in the sights and sounds of Bandung, Novotel Bandung Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Bandung has to offer.
    At Novotel Bandung Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bandung is made even more convenient with the taxi and car hire services available at the resort.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the resort's fireplace.
    For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Novotel Bandung Hotel. For guests who would like to smoke, the designated smoking areas are available.
    All rooms at Novotel Bandung Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer and bathrobes available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Novotel Bandung Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Novotel Bandung Hotel including halal options.
    A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At Novotel Bandung Hotel you can even have groceries delivered to your room with their convenient service. Are you a great cook? Make your own meals in-house at the resort's BBQ facilities.
    Enjoy the countless activities offered at Novotel Bandung Hotel. A relaxing end to every day is possible with a visit to the massage, hot tub and spa. Don't forget to make a visit or two to the resort's pool. Burn off you vacation calories with a quick visit to the resort's fitness facility.
    Family time on relaxed evenings is easy with the resort's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


    Around the property

    Be sure to visit some of the city's popular sights during your stay in Bandung. Find that special item or souvenir that will commemorate your trip to Bandung at Rumah Mode Factory Outlet located 2.5 km away. A great museum trip can be had at Geology Museum located 1.9 km away, with local art that provides a sense of the region.

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    Amenities and facilities
    Very good
    Facilities

    7.9

    Most talked about facilities

    Housekeeping

    224 mentions

    Breakfast

    212 mentions

    Swimming Pool

    107 mentions

    Food & Dining

    71 mentions

    Languages spoken

    • English
    • Arabic
    • Indonesian

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Hot tub
    • Massage
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • BBQ facilities
    • Coffee shop
    • Grocery delivery
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Gift/souvenir shop
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Family room
    • Kids club
    • Playground
    • Swimming pool [kids]

    Access

    • Check-in/out [express]
    • Check-in/out [private]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Bathrobes
    • Bathtub
    • Carpeting
    • Closet
    • Clothes dryer
    • Clothes rack
    • Desk
    • Dressing room
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Mini bar
    • Mobile hotspot device
    • Pool facilities
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Socket near the bed
    • Soundproofing
    • Swimming pool [direct access]
    • Telephone
    • Toiletries
    • Trash cans
    Food and dining
    Breakfast options
    • Buffet
    Restaurants on site

    The Square

    • Cuisine: American, Asian
    • Menu: Buffet, A-la-carte
    Location
    Jalan Cihampelas No 23 25 West Java, Cihampelas, Bandung, Indonesia, 40171
    Excellent
    Location

    8.1

    Airports

    • Husein Sastranegara International Airport (BDO)
      2.6 km
    • Kertajati Intl Airport (KJT)
      67.4 km

    Public transportation

    • Bandung Train Station
      1.1 km
    • Stasiun Hall Bus Terminal
      1.2 km

    Hospital or clinic

    • Apotek Kimia Farma 14
      130 m

    Shopping

    • Rumah Mode Factory Outlet
      2.5 km

    Convenience store

    • Indomaret
      470 m 4 min drive

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Braga Street
      1.5 km
    • Gedung Sate
      1.7 km
    • Geology Museum
      1.9 km
    • Paris Van Java
      1.9 km
    • Bandung Grand Mosque
      1.9 km
    • Rumah Mode Factory Outlet
      2.5 km
    • Trans Studio Bandung
      4.3 km
    • Dusun Bambu Family Leisure Park
      13.2 km
    • Sari Ater Hot Spring
      19.3 km
    • Ciater natural hot spring
      19.6 km

    Nearby landmarks

    • Apotek Kimia Farma 14
      130 m
    • RS Melinda 1
      200 m
    • Flower Market
      290 m
    • Taman Rajiman
      310 m
    • Circle K Tamansari 1
      390 m
    • Padjajaran
      390 m
    • Tri Lomba Juang
      430 m
    • Cicendo Eye Hospital
      550 m
    • RS Melinda 2
      600 m
    • Sentra Jeans Cihampelas
      610 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from16:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee75000 IDR
    • Distance from city center3 Km
    • Travel time to airport (minutes)15

    Extras

    • Breakfast charge (unless included in room price)130000 IDR
    • Daily Internet/Wi-Fi fee0 IDR

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors12
    • Number of restaurants1
    • Number of rooms 156
    • Room voltage220
    • Year property opened2006
    • Most recent renovation2015

    Parking

    • Daily parking fee0 IDR
    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

    Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Novotel Bandung Hotel from real guests

    Provided by verified guests of Agoda
    8.2
    /
    10
    Cleanliness8.5
    Facilities7.9
    Location8.1
    Room comfort and quality8.2
    Service8.4
    Value for money8.1
    High score for Bandung
    Rating
    9+ Exceptional (615)
    8-9 Excellent (636)
    7-8 Very Good (1,048)
    6-7 Good (292)
    <6 Below Expectation (241)
    Time of the year
    Mar - May (722)
    Jun - Aug (798)
    Sep - Nov (580)
    Dec - Feb (732)
    All guests (3,563)
    All room types
    All languages

    Show reviews that mention 

    Showing 2,832 verified guest comments
    12345
    9.2
    Exceptional
    AHMAD from Malaysia
    Family with young children
    Premier King Bed or 2 Single Beds
    Stayed 4 nights in December 2017

    A CENTRAL NEST IN BANDUNG”

    We booked this place few days before year end. Novotel offered us a good price for our long stay. I stay in Novotel for 5days 4nights with my small family. This hotel is more like a home with basic hotel facilities and great service by attended staff (Esp Mr. Ariff- at the lobby). Their staff is very helpful and accommodate to your request. We decided to stay in on the new year eve as traffic is heavy around town. We celebrated our 2018 new year at Hotel lobby. Novotel have their own fireworks and in house new year celebration too. The location of this hotel is superb and so central, if you are planning to cover Bandung Town. It is about 2-6km to everywhere (Airport, Cihamples, Rumah Mode, Pasar Baru, 23 Paskal, Trans Studio etc..). You can commute via Grab/ Uber with price range USD1-5 per ride. The room is spacious with town view. The pool cleanliness was so-so, I decided not to use it. Overall, this hotel is a gem in Bandung town. It worth every penny. Keep it up Novotel!

    Reviewed January 10, 2018

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    Dear Ahmad Thank you for recent stay and nice review experience. We truly appreciate it. Glad to know that you had a chance to enjoy our New Years Eve Celebration and its fireworks. We are very glad to hear such positive comments and we will continue to work hard to present a great hotel our guests love. We look forward to welcoming you back again for another memorable experience here. Warmest Regards, Intan Pujawati General Manager

    Responded January 20, 2018
    Novotel Bandung Hotel
    10.0
    Exceptional
    CHRISTOPHER from Malaysia
    Family with young children
    Superior King Room
    Stayed 3 nights in September 2011

    Great Place, Clean and Friendly Staffs”

    Cleanliness

    Pros -Very accommodative. We arrived earlier than expected as our flight was brought forward to an earlier time. We were allowed earlier check-in without additional cost. -There was welcome drink and guava juice was really thirst quenching. -Location of the hotel is strategic to most shopping area. Even there was a small mini mart infront of the hotel. -Friendly hotel Staff. Anything that we needed was sent to the room in < 5 mins. -Room was really clean. Including the room carpet. My son was crawling all over and there no black mark on his knee or feet. -Room is also child safe if you are travelling with kid. No sharp edges and so on. They provided us with a baby cot too. -Even with an extra bed, the superior king room is still spacious. Cons -the water heater is having an intermittent issue. Sometimes its really hot (which is good) and sometime its merely hot..(bad for kids).... Overall -It is a good place to stay, reasonable priced, strategic location and most importantly CLEAN. Will definitely stay here again for my next visit to Bandung. Well done, Novotel Bandung!

    Reviewed October 05, 2011

    See room deals

    9.0
    Exceptional
    Agus from Indonesia
    Couple
    Stayed 1 night in August 2010

    modern hotel”

    like the breakfast
    none

    he Novotel Bandung features spacious, luxuriously-appointed suites, decorated in a contemporary manner with warm, soft colors, creating a relaxing haven from the hectic streets of Indonesia's third largest city. Bandung is the center of West Java's thriving textile industry, and visitors to this highland city will enjoy its busy shopping districts, well-preserved colonial architecture, and her warm, friendly people. Explore the culinary delights Bandung's many restaurants and eateries, serving regional cuisine unique to the West Java highlands, or enjoy the calm sophistication of the hotel's in-house dining room, with a wide choice of contemporary Indonesian dishes and international cuisine. Novotel Bandung Hotel can be easily booked with our secure online booking form. Simply enter your dates and click to proceed.

    Reviewed September 30, 2010

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    8.7
    Excellent
    Mohd from Malaysia
    Family with young children
    Stayed 3 nights in February 2012

    Great hotel and location at Bandung area”

    Nearby shopping spots at Bandung

    i stayed in novotel bandung from 10-13 february. smiles were aplenty from the hotel staff from the moment i stepped out of the car. my superior room was spacious, clean and the bathroom is also spacious. there no complaints at all on the beds, mattress, towels from us. the hotel location is also very good, near to all the shopping spots here in bandung like jln dago and jln riau factory outlets. jalan cihampelas shopping area is also a stone's throw away. although there are no shopping outlets right at the doorstep. for us, the best thing about this hotel is the location and food (breakfast). we truly recommend the food that we eat because they were so good. the room service staff deserve a badge because they were all so helpful and spoke to us in a very nice friendly manner. we will definitely come again to this hotel,and will definitely recommend this hotel to all of our friends and relatives. we had a very lovely stay here.

    Reviewed February 16, 2012

    See room deals

    9.7
    Exceptional
    Ruth from Indonesia
    Solo traveler
    Superior King Room
    Stayed 2 nights in February 2011

    Great hotel with the excellent service.”

    Good location, close to social life/shop, not too hectic with the excellent service.

    this is the my first staying experience in novotel hotel bandung. since i check in, staying until i check out - for me, all is good! the hotel was so great, the service really excellent, room was so clean and comfortable, the staff is really friendly and polite. my special request was: late check out until 14.00pm, transfer to the airport and bedroom on quiet floor( i was stay in room #1007, really quiet with view of bandung city) and they provide all for me, i really appreciated and definitely will be back to stay in novotel hotel bandung. this hotel is really perfect for single, couple or family travelers, highly recommended! thanks for novotel hotel bandung and agoda for make my holiday was really pleasant.

    Reviewed February 14, 2011

    See room deals

    9.0
    Exceptional
    Deniece from Singapore
    Solo traveler
    Superior Twin Room
    Stayed 2 nights in May 2014

    Spacious Room, Value For Money”

    Fast Check-in/Out, Room Service Food & In-house Spa

    The Novotel Bandung Hotel has cleverly sectioned their main entrance off from the main road so that the hustle and bustle of the main road does not disturb the guests. Check-in and early check-out was handled promptly. However, you should expect currency exchange at the front desk to take some time because 1 main staff is in-charge of approving the exchange. Room service boasts a variety of local and international fare at affordable prices. We ordered room service all two days we were there. Spa/massage facilities was slightly pricey and only offered Javanese, Swedish massage. Nothing intense enough to rid aching pains. Cabs are promptly available as you step out of the lobby, as the doormen will call taxis for you.

    Reviewed May 18, 2014

    See room deals

    9.0
    Exceptional
    Gautam from India
    Solo traveler
    Stayed 2 nights in August 2011

    The Best Hotel in Bandung”

    Service & Food

    Buildings dont make a good Hotel, people do! Novotel Bandung has an amazing staff with superlative service. I have travelled across the globe and stayed in maybe over 500 hotels. Very rarely, you come across a Hotel where the entire staff wants to help you and make your stay memorable. I landed up at Bandung in the middle of Ramzan - the holy month of fasting for the Muslims. Every evening the fasts are broken by culinary feasts - you must visit Indonesia in Ramzan to experience food:) The Hotel had lovely oversized rooms, beautiful bath areas within the rooms, clean environment, superlative breakfasts and meals and most important the best staff a hotel can dream of. I had a memorable time. The only disadvantage of staying here was the distance from the main shopping streets.

    Reviewed December 26, 2011

    See room deals

    9.0
    Exceptional
    Tonny from Indonesia
    Couple
    Superior King Room
    Stayed 1 night in August 2012

    Prime location, friendly staff”

    Prime location

    Located in Cihampelas street, at the heart of Bandung, Novotel provided us a spacy and cozy room. With a city view room, I am happy with my room. The bathroom is good, with a bathtub and kimonos. The internet wifi is fast and free. The location is prime, near restaurants area like Pasir Kaliki, Cihampelas, and Sukajadi area. The train station is just about 2-3 km from the hotel. Staff are friendly. The only minus point is why I must put the deposit money while Agoda has paid the charge.

    Reviewed August 08, 2012

    See room deals

    10.0
    Exceptional
    Mimi from Malaysia
    Family with teens
    Stayed 1 night in June 2009

    Novotel Bandung”

    The staff was excellent - very friendly and most professional. The lobby was nice and welcoming and the rooms were nice too.
    The swimming pool was tiny, and should be called a wading pool instead.

    I was very impressed with the Novotel Bandung. The interior and staff were most welcoming and the service was prompt and very efficient. The staff was always in all smiles, friendly and most polite. Room service was excellent and the food was pretty good too. I liked the breakfast buffet with the variety of western and local food. Having a gym and spa in the hotel was a definite plus. All enquiries were received and handled with most efficiently and the staff, from the reception to the concierge and even the room service waiters were very helpful. The location of the hotel was also ideal. I would definitely stay at the Novotel again when I return to Bandung.

    Reviewed June 23, 2009

    See room deals

    8.4
    Excellent
    Aimee from Indonesia
    Family with teens
    Superior King Room
    Stayed 2 nights in December 2019

    Quality is dwindling down, but it's still my hotel of choice for short trips to Bandung”

    I stayed at Novotel Bandung for the New Year weekend and my overall experience was good. Though they were fully booked, I personally experienced no delays in service. Breakfast was great and the bed was also very comfy. However, the hotel has started to feel old and rather shabby despite being very clean. Moreover, Novotel Bandung no longer provides conditioner as one of their amenities, claiming that the shampoo already contains conditioner (spoiler alert: it's nowhere as good as a real conditioner, IMO). Since I can't live without one, I had to make some time to find the conditioner somewhere else and somehow the mini-markets in the vicinity of the hotel don't sell conditioners. Sigh. This is probably not a big deal, which is why I'd still recommend Novotel to friends who are looking for a hotel in Bandung, but I'd love to see some improvement, especially in the rooms.

    Reviewed January 01, 2020

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    Dear Aimee, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

    Responded March 28, 2020
    Novotel Bandung Hotel
    10.0
    Exceptional
    Lawrence from Singapore
    Solo traveler
    Superior King Room
    Stayed 3 nights in February 2014

    Perfect hotel in Bandung”

    Good location, good food, Polite staff

    My recent stay in Novotel Bandung is perfect. They provide good Amercian breakfast and the staff were polite and helpful. The hotel has a swimming pool with heater. You feel warm when swimming which I have never experience before. Moreover, all their staff speak English, hence there is no communication barrier. Location is perfect. You can go to any shopping centre in 5 minutes. There is a Chinese restaurant beside the hotel. The food is good and price is cheap.I will definitely stay in Novotel Bandung again on my next trip

    Reviewed February 20, 2014

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    9.7
    Exceptional
    Khairul from Malaysia
    Family with young children
    Superior King Room
    Stayed 3 nights in October 2012

    Comfortable & clean”

    Good security, far from traffic noise, clean room & friendly and helpful staff

    we stayed at this hotel for 4 days & 3 nights in october 2012. this hotel implementing a good security measures to protect their customers. there will be a car check up by the security officer before you are allowed to proceed to the hotel lobby entrance. at the lobby entrance we were welcomed by the hotel staff which is friendly & helpful. during the check in process, we were attended with smile by the reception officer. for the room, we requested for a non-smoking room & we stayed at level 10 of the hotel. the room is clean and satisfactorily. equipped with basic facilities such as bath tub, lcd tv, kettle, comfortable bed, complimentary toiletries & bottled water and safety box. the room just nice for a traveler with a small baby like us & comfortable enough to rest ourselves after the whole day of trip around bandung city. before i forgot, you can go away with the bandung traffic noise if you stay at this hotel because it is not located immediately at the roadside like many other hotels in bandung. this is extra point to stay again at this hotel. we were also had our breakfast at this hotel during our stay. the food is nice with choices of few asian food. however, there were nothing like sausages, nuggets or chicken slice during our stay and we think it is worth to be provided in future for service betterment. in short, we recommended this hotel for those looking for a hotel in bandung (i even bumped into this hotel gm, mr marak during his morning rounding). thank you.

    Reviewed October 14, 2012

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    8.7
    Excellent
    andi from Indonesia
    Group
    Superior Twin Room
    Stayed 2 nights in January 2013

    Nice & clean hotel”

    Strategic place

    As a 4 star hotel in Bandung, especiallly around Cihampelas, Novotel gives us a pretty clean, nice and worth the price offered. Breakfast is served quite diverse and it did not disappoint. Room size is rather small when compared with the price paid. However, overall I would suggest to choose novotel hotel as a prime destination if traveling to Bandung.

    Reviewed January 14, 2013

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    10.0
    Exceptional
    Natas from Indonesia
    Family with young children
    Superior King Room
    Stayed 1 night in August 2012

    Great Hotel at the Heart of Bandung”

    Located at center of Bandung, close to train station, shopping area, etc.. A nice hotel with complete facility.

    Stay at Novotel Bandung for 1 night. The hotel look like just recently build, great design of lobby, room and alley/hall. The hotel provide complete facilities such as: swimming pool, Internet connection on every room, children playground, fitness center, dining area, etc. and located at the heart of Bandung city, close to train station, shopping mall and culinary areas in Bandung. A really great place to stay for couple or with the whole family.

    Reviewed September 06, 2012

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    9.3
    Exceptional
    Gillian from Australia
    Family with teens
    Stayed 5 nights in January 2012

    Top hotel with modern rooms and great views.”

    Clean, modern, well maintained, excellent facilities and well managed.

    Being our first time in Bandung, the Novotel was a wonderful start to a great holiday experience. The rooms were modern, spacious and clean, the hotel was well maintained things were always up to standard. Wide range of TV channels, great breakfast range, location was good too close to the station and some shopping malls. The Novotel's facilities especially the gym was excellent modern equipment and some skilled personal trainers on hand. We thoroughly enjoyed our time at the Novotel. Thanks to all staff from the doormen, to housekeeping, to food and beverage staff AND to the GM Marak who looks like Tiger Woods! Thanks you Marak and Novotel Staff.

    Reviewed January 17, 2012

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    9.0
    Exceptional
    Richard from United Kingdom
    Couple
    Superior King Room
    Stayed 1 night in July 2014

    Great Location, Top Notch Room”

    Location, Clean, Friendly

    This is the second time we've stopped in the Novotel Bandung because it meets our every requirement. It stands in a good location in a nice area of the city, ideal for exploring Bandung. The hotel staff are friendly and helpful as were the local police as they gave us an escort into the hotel when we took a wrong turn near the hotel. Although we didn't eat at the restaurant onsite, there was a good looking menu and a lovely cake selection in the hallway. If you are visiting Bandung I thoroughly recommend staying here.

    Reviewed September 29, 2014

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    9.3
    Exceptional
    Syahidah from Singapore
    Family with young children
    Superior King Room
    Stayed 1 night in December 2012

    Nice & Modern Hotel”

    Room and toilet are spacious especially for family with kids

    I really enjoyed my stay at Novotel Bandung. The hotel staffs services are excellent. Our driver for airport transfer waited 3 hrs due to our delayed flight. As it was late night, he brought us to dinner before checking in to the hotel. The hotel interior and room furnishings are also new and my kids love the pool. As for location, there is nothing much outside the hotel. You will need transportation to get around. Overall, I will definitely come back again if I stop by Bandung.

    Reviewed December 16, 2012

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    9.0
    Exceptional
    Gee from Singapore
    Couple
    Executive King Room
    Stayed 3 nights in July 2011

    Friendly and wonderful service.”

    Very spacious room and good food, especially the fried rice. Never tasted such good fried rice before.

    we (with my wife) had a wonderful time. the room was great and location was good. not too far from the factory outlet and short distance to walk to some of the malls. hotel staffs are wonderful and very helpful. they speak good english and that helps a lot. breakfast spread was fantastic.plenty of choice to pick from. compare to some of the other hotels, i am very happy that i chosen novotel bandung hotel. indeed, it was a good stay.

    Reviewed August 25, 2011

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    10.0
    Exceptional
    Ludwigca from Indonesia
    Family with young children
    Superior King Room
    Stayed 1 night in February 2017

    Exceptional”

    This was my third stay at the Novotel Bandung, and as always it was a pleasant one. The room was spacious and clean. The bathroom had a bath tub in it, which was very convenient when you traveled with a toddler. I also loved the shampoo and shower gel provided, fair trade and natural! Breakfast was one of the reasons that made me choose Novotel Bandung, delicious with a large variety of choices. Thank you for making our short getaway a pleasant one and I would definitely choose Novotel again on my next stay in Bandung.

    Reviewed March 11, 2017

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    9.3
    Exceptional
    Mohamed from Malaysia
    Couple
    Superior King Room
    Stayed 3 nights in August 2012

    Great staff, great food!”

    Staff were really friendly and helpful and the food in the room service menu were awesome!

    we had a great experience at the hotel. before leaving for bandung i called the hotel to make arrangements for the airport transfer and it was handled very well. we arrived pretty late, after midnite in ramadhan, yet the staff were wide awake and helpful in answering all our queries and requests. the room was spacious and clean. toilet and shower were also well maintained. the tv was large and filled with a wide variety of channels. the staff were helpful in arranging for our transportation throughout our stay too. they also gave good advices on our traveling plans so that we can manage our time and expectations. cons: we ordered fruit juices but they weren't so fresh. asked for a replacement, same result. guess they didn't have fresh fruits which were sweet enough for my taste buds. the view from the hotel isn't the best but generally the view is the same everywhere in bandung so can't really complain. wifi isn't available in the rooms, but they have it is available in the lobby. we asked for praying mats and they took quite some time to knock on our doors. also, there weren't many places to eat around the area. we wanted to look for authentic bandung food (roadside) but we needed to get a cab to do so. by the end of the day, what we really needed was a nice cosy bed, clean bathroom, good food and good front desk. we got just what we needed and we were pleased with our stay. i don't mind recommending this hotel to others.

    Reviewed October 30, 2012

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