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Novotel Bandung Hotel
Jalan Cihampelas No 23 25 West Java, Cihampelas, Bandung, Indonesia, 40171 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Cihampelas, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
Facilities
Airport transfer
Bicycle rental
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Great level of service and understanding”
This hotel was our last option to suddenly booked. As the news of one relative who passed away suddenly, I managed to book this hotel last minute without knowing how long I will stay. After getting confirmation, the hotel staff managed to help me extend my stay for couple more days as well as booking another 2 extra rooms. Her name was Ledi. Mba Ledi kindly informed me that the hotel will be full so she urged me to confirm the extra booking as soon as possible. Once its settled, she informed me via phone. The extra service she provided really help me a lot. She upgraded my room without hassle as the rooms I paid was full. So thank you to Mba Ledi who helped me throughout the grieving period for my family.. for all the bookings. I've stayed in this hotel many time and will certainly be back to this hotel again. The rooms and services were great. Thank you.
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Dear Mrs. Frieska, We very much appreciate your review and perfect score regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your review with our team and especially for Mrs. Ledi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arief Maulana General Manager
Clean and luxury”
Everything in the room working as they should, even the Air Condition controller that has this Auto function that keeps the room not too cold (the AC stop cooling intermittently to maintain ke room temperature). With that room rate, having a bath tub is a big plus for my kid. Wifi is working well and fast too. Breakfast is up to standard, all the menu taste according and has a wide variety of dishes. The lack of seat during breakfast need improvement. Parking space is adequate and much better than most hotel located in the city centre, location is a big plus too. A lot of local restaurant and convenient stores nearby.
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Dear Husein, We very much appreciate your review regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Excellent customer services ”
Me and my Wife were celebrating our 16th wedding anniversary and we were welcome with cake upon checking in room. All staff at front office and security provided excellent service. Ms Lia from square restaurant went beyond to provide us excellent service since day 1 we arrive . Ms Lia is an asset for Novotel Bandung. Good job Novotel Bandung
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Dear Mohamad , Greetings from Novotel Bandung! Thank you for taking your valued time to send us your feedback! We are pleased to know that you particularly loved our services and that our staffs were able to make you feel welcomed and valued. Assured that I will personally share to her and all team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Arief Maulana General Manager
Nice Stay”
The room was clean, spacious, and comfortable. The children were happy for the bathtub. The hotel location was strategic and easily accessed. The staffs were friendly and very helpful. Having small problem with shower room drainage, it was fixed in no time. Recommended for family vacation. Thank you.
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Dear Mrs. Lena, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Great Service Period”
Room was really comfortable. Everything worked well. Most of all the service was top of class. They handled everything well and smooth. We did not have breakfast but it looked completed and smelled nice. Will return again.
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Dear Mr.John , We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Great Hotel with Great Value”
The hotel is very great.. Room is clean, and the most important, the facilities is very complete.. The location is strategic, easy to access.. Don't forget to try their breakfast 😊😊
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Dear Mr. Tsjin, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
The best hotel during covid19 pandemic”
Its safe for traveler with your childern or adult traveler to stay at this hotel during covid19 pandemic situation. The hotel provide the safest health protocol, make us very comfort to stay at the hotel.
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Good location, good rest”
The hotel location is on the city center, in the southern of cihampelas area. Good room for rest after full day activities in Bandung. Enjoy hot water in bathtub and nice pillow and bed. Very fast check in and check out. Nice staff. There are Alfamart, Kimia Farma, and Eiger just 50 meters around.
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Dear Mr. Erik, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Family with young children”
Breakfast was great, good variety of local & international dishes. Bathtub is a big plus for my kid. Swimming pool is adequate, they provide towel for hotel guests at the pool. AC is great, I can adjust the speed and temp and it's working well. Location is very convenient, nearby many local eatery and shops too.
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Dear Mr. husein, Thank you for your very kind rating regarding your experience during your stay at our hotel. We wish our hotel facilities and service may meet with your expectation. We look forward to welcome you back soon. Kind regard Ryan Febryan - Duty Manager
Best location in the heart of bandung”
Clean, tidy, and have the best location. We stayed here for 2 nights with my parents, and everything about novotel is perfect. Their room also new because they just renovated it. Also the room size is big. Thank you novotel
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Dear Mr. / Mrs. Yohana, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Exceptional”
awesome. big room and lovely. very cozy and comfortable. good facilities and places also the parking is very suitable
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Dear Mrs. Kezia, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Clean n nice hotel to stay”
Clean n nice hotel to stay...the location is good...the food and service is great...hotel staff is friendly, her name is LIA...highly recomended...👍🏻
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Dear Shereen, Greetings from Novotel Bandung! Thank you for taking your valued time to send us your feedback! We are pleased to know that you particularly loved our facilities and that our staffs were able to make you feel welcomed and valued. Especially with our staff, assured that I will personally share to all team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Arief Maulana General Manager
Good value of money and get a best view”
Would highly recommend the hotel! I got the hotel at 10th floor (if i remember it clearly), got the best view in the morning.
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Dear Mrs. Fanny, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
good hotel”
the hotel is good and we enjoy the restaurant and gym facilities. we can borrow bicycles there. however, the pickup point of online food is very far from the lobby.
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Dear Mr. Akhmad , We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
One of The best hotel in Bandung”
wide room, big desk, good internet and comfortable to work in the room
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Dear Mr. Sautet, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Great hotel”
Great hotel with bathtub, very nice hot water. Downsize was the pool water. Advertised as warm, turns out to be icy cold.
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Dear Wenang, Thank you for your very kind rating regarding your experience during your stay at our hotel. We wish our hotel facilities and service may meet with your expectation. We look forward to welcome you back soon. Kind regard Ryan Febryan - Duty Manager
Its ok hotel”
good food, clean room, good facility, near epicentrum of the bandung
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Dear Mr.Iksan We are very grateful for your comments regarding your visit to Novotel Bandung. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards Assad Ikhsanan - Supervisor
Exceptional”
Was here with my mom on New Year ! friendly staff and very clean environment.
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Dear Suhaila, Warm greeting from Novotel Bandung! We greatly appreciate your review! Providing an exceptional service and making sure your stay is perfect is our singularly the most important aim for us. And it is absolutely our most pleasure to know that we did it successfully. Thank you again and we definitely look for your next visit. Sincerely Yours Arief Maulana General Manager
Great !!”
Love the room, the locstion, stff is very friendly, great, will come again soon
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Dear Mr. / Mrs. Kellies, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Novotel Bandung is the best in quality and service.”
Best quality, service and location.
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Dear Mr. Riko We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager