Novotel Bandung Hotel

Novotel Bandung Hotel

Jalan Cihampelas No. 23-25, Cihampelas, Bandung, Indonesia, 40171
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 Novotel Bandung Hotel
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    Interior view Novotel Bandung Hotel
    Interior view Novotel Bandung Hotel
    Swimming pool [outdoor] Novotel Bandung Hotel
    Premier King Bed Novotel Bandung Hotel
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    Entrance Novotel Bandung Hotel

    Novotel Bandung Hotel Reviews

    8.0
    Excellent
    /10
    (3006 reviews)See what guests said
    8.8
    Excellent

    "Food Okay, Nice Location"

    THIO

    -

    January 8, 2019

    8.4
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Novotel Bandung Hotel

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • Flower Market290 m
  • Sentra Jeans Cihampelas610 m
  • Istana Bandung Electronic Center640 m
  • Istana Plaza Mall700 m
  • Gramedia Bookshop760 m
  • Jeans Street Bandung Factory Outlet760 m
  • Gedung De Driekleur / Gedung Tiga Warna770 m
  • Bandung Indah Plaza Mall840 m
  • Mungsolkanas Mosque840 m
  • Cupu Manik Puppet Factory860 m
  • Value for money7.9
    Distance to city center3 Km
    Location rating7.9
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport2.6 km

    Rooms available at Novotel Bandung Hotel

    8.2
    Excellent
    Room comfort & quality
    Premier King Bed or 2 Single Beds
    Premier King Bed or 2 Single Beds
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 52 m²/560 ft²
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive King Bed
    Executive King Bed
    ...
      Enter dates to see prices
      Double Executive
      Double Executive
      ...
      • Room size: 32 m²/344 ft²
      Enter dates to see prices
      Double Premier
      Double Premier
      ...
      • Room size: 26 m²/280 ft²
      Enter dates to see prices
      Double Superior
      Double Superior
      ...
      • Room size: 25 m²/269 ft²
      Enter dates to see prices
      Premier King Bed
      Premier King Bed
      ...
        Enter dates to see prices
        Have a question for Novotel Bandung Hotel?

        What people love about Novotel Bandung Hotel

        • 10.0
          Exceptional

          "Happy to stay here."

          Yonanda

          |

          September 4, 2018

        • 9.6
          Exceptional

          "Very comfortable bed, friendly staff, good food, clean room and spacious."

          Arief

          |

          August 28, 2018

        • 10.0
          Exceptional

          "Love this hotel, the bed & room service."

          yoese

          |

          June 24, 2018

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        More about Novotel Bandung Hotel

        More about Novotel Bandung Hotel

        9.6
        Exceptional

        "EXCELLENT HOTEL, FREE BREAKFAST FOR CHILD 0-16 YEARS."

        MIRDAYANTI

        |

        January 10, 2019

        An overview

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        What they offer

        9.2
        Exceptional

        "The hotel is very specious, cozy and enjoy full, staffs are..."

        Yudi

        |

        January 1, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Indonesian cuisine
        Indonesian cuisine
        Ambokueh Kebonjati
        1.7 km Indonesian
        Lotus Garden Restaurant
        1.8 km Indonesian, Japanese
        Restoran Sederhana Masakan Padang
        2.0 km Indonesian
        American cuisine
        American cuisine
        TFD (The Food Department) Bistro
        70 m American, Asian, European
        Cafe Chiba
        460 m American, Italian, Steakhouse
        McDonald's Plaza Istana
        690 m American
        Asian cuisine
        Asian cuisine
        RM Mak Uneh " Asli"
        90 m Asian, Indonesian
        Kampoeng Kuring
        100 m Asian, Indonesian
        Ju Ju En Restaurant
        150 m Asian, Japanese, Korean

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Reviews of Novotel Bandung Hotel from real guests

        Agoda Reviews (3006)Booking.com Reviews (430)
        8.0
        /
        10
        Cleanliness8.4
        Facilities7.8
        Location7.9
        Room comfort and quality8.2
        Service8.3
        Value for money7.9
        Provided by verified guests of Agoda
        All languages
        All guests (3006)
        All room types

        Show reviews that mention 

        Showing 2618 verified guest comments
        12345
        9.6
        Exceptional
        MIRDAYANTI from Malaysia
        Family with teens
        Superior King Room
        Stayed 1 night in January 2019

        EXCELLENT HOTEL, FREE BREAKFAST FOR CHILD 0-16 YEARS. ”

        EXCELLENT HOTEL, FREE BREAKFAST FOR CHILD 0-16 YEARS. NO CHARGES FOR EXTRA PILLOW REQUEST. VERY FRIENDLY STAFF. WIFI VERY FAST. EASY TO GET GRAB. TOWN VIEW. BREAKFAST MANY CHOICE..WE MUST COME AGAIN AND AGAIN.

        Reviewed January 10, 2019

        Dear Mirdayanti, Warm greeting from Novotel Bandung! We greatly appreciate your review! Providing an exceptional service and making sure your stay is perfect is our singularly the most important aim for us. And it is absolutely our most pleasure to know that we did it successfully. Thank you again and we definitely look for your next visit. Sincerely Yours Arief Maulana General Manager

        Responded January 12, 2019
        Novotel Bandung Hotel
        8.0
        Excellent
        Mohammad from Singapore
        Family with young children
        Superior King Room
        Stayed 5 nights in December 2018

        Nice hotel, good facilities and friendly wonderful staff.”

        Special mention for two outstanding restaurant's staff , Ms Lianurwanti and Mr Rizki Perdana, which made our stay awesome and memorable, with their patience and excellent service. Would definitely come back to Novotel Bandung because of their professionalism.

        Reviewed February 20, 2019

        Dear Mohammad , Greetings from Novotel Bandung! Thank you for your review, we are delighted to read that you had a great experience and that we are happy to know that our staffs were able to make you feel welcomed and valued. Again we truly value your feedback and thank you for having chosen our hotel during your recent visit to Bandung. Look forward to welcome you back for a better experience. Regards, Arief Maulana General Manager

        Responded March 03, 2019
        Novotel Bandung Hotel
        9.2
        Exceptional
        Mae from Singapore
        Couple
        Superior King Room
        Stayed 2 nights in May 2018

        ideal base to go around Bandung”

        The hotel is located in a centralized area along Jalan Cihampelas. About 10 mins walk from the main shopping street, nearby other shopping areas, and near to the airport. Stayed on the 11th floor, with great views of the city. The room is spacious and clean. Staff were amazing, and I'm very thankful for the the help they provided with my requests. Made our stay extra special.

        Reviewed June 05, 2018

        Dear Mae, Thank you for a great detail information about hotel about to other traveler. We are so happy to know that you enjoy your feel special by our spacious, clean and stunning view from 11th floor. Looking forward for your next special visit. Best Regards Intan Pujawati General Manager

        Responded July 27, 2018
        Novotel Bandung Hotel
        9.2
        Exceptional
        Muhamad from Indonesia
        Couple
        Superior King Room
        Stayed 1 night in February 2018

        Great option”

        Pros: There were a lot of improvements since i was there many years ago, room was great with bath tub, hospitable staffs, breakfast was good, parking was easy Cons: That long turn from Cihampelas to get there, nothing much to see within walking distance but it’s not a deal breaker

        Reviewed March 12, 2018

        Dear Muhamad, Thank you for your time to give us a review via Agoda. We are glad to know that you enjoyed our excellent service and hotel facilities. Not to mention our friendly staff. Our hotel strategically located to any city center in Bandung, which I believe it will definitely helps you and other travelers too. Please come back soon and we will have some more fun in Bandung Sincerely Yours Intan Pujawati General Manager

        Responded March 24, 2018
        Novotel Bandung Hotel
        8.8
        Excellent
        Anggarani from Indonesia
        Family with young children
        Superior King Room
        Stayed 1 night in September 2018

        comfortable”

        it was a good stay for us, comfortable and good services. there are free gym, playroom, aerobic room, also a swimming pool (cold water). staffs are nice and helpful too. it was a little bit hard to find a parking spot when there's a wedding event though, but parking crew really helpful. thx.

        Reviewed September 19, 2018

        Dear Anggarani Thank you for taking some of your precious time to share your experience while you had stayed at Novotel Bandung. It is always be our pleasure to receive any kind of feedback. We're glad to know that your recent stay became a wonderful experience to share. We are thanking for your review regarding parking lot, which shown that you are care to us and give us a point which need to be improved. Our concierge team are ready to park your car especially during the peak time. Once again, your voice is highly important for us. We wish that we can welcoming and serve you back much better in very near future. Sincerely Yours, Intan Pujawati General Manager

        Responded September 22, 2018
        Novotel Bandung Hotel
        10.0
        Exceptional
        Shereen from Malaysia
        Couple
        Superior King Room
        Stayed 4 nights in January 2019

        Clean n nice hotel to stay”

        Clean n nice hotel to stay...the location is good...the food and service is great...hotel staff is friendly, her name is LIA...highly recomended...👍🏻

        Reviewed February 04, 2019

        Dear Shereen, Greetings from Novotel Bandung! Thank you for taking your valued time to send us your feedback! We are pleased to know that you particularly loved our facilities and that our staffs were able to make you feel welcomed and valued. Especially with our staff, assured that I will personally share to all team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Arief Maulana General Manager

        Responded February 05, 2019
        Novotel Bandung Hotel
        8.0
        Excellent
        Hendry from Indonesia
        Business traveler
        Superior King Room
        Stayed 1 night in September 2018

        good”

        clean and comfortable

        Reviewed January 20, 2019

        Dear Hendry , Warm greeting from Novotel Bandung! We greatly appreciate your review! Providing an exceptional service and making sure your stay is perfect is our singularly the most important aim for us. And it is absolutely our most pleasure to know that we did it successfully. Thank you again and we definitely look for your next visit. Sincerely Yours Arief Maulana General Manager

        Responded January 27, 2019
        Novotel Bandung Hotel
        8.8
        Excellent
        THIO from Indonesia
        Business traveler
        Superior Twin Room
        Stayed 2 nights in December 2018

        Good Hotel, Nice Location”

        Food Okay, Nice Location

        Reviewed January 08, 2019

        Dear Thio, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Arief Maulana General Manager

        Responded January 12, 2019
        Novotel Bandung Hotel
        8.8
        Excellent
        MIRDAYANTI from Malaysia
        Family with teens
        Superior King Room
        Stayed 2 nights in February 2018

        Excellent..The Best Hotel Ever...my sons said.”

        Excellent..The Best Hotel Ever...my sons said. Very satisfied.. the staff gave us good service so they sent wifi rooter into the room as the internet line was unsatisfactory. Free breakfast for children 12 years and under is a bonus on us. we will come again..Good Job for all Novotel staff. Thanks.

        Reviewed February 21, 2018

        Dear Mirdayanti, Thank you for taking some of your precious time to share your experience while you had stayed at Novotel Bandung with an almost perfect score on Agoda.com It is always be our pleasure to receive any kind of feedback form one of our loyal and valued guests. We are thanking for all your constructive messages, which shown that you are care to us and give us an opportunity to evaluate and improve some points which need to be improved. Once again, your voice is highly important for us. We wish that we still may be given the opportunity to welcoming and serve you back much better in very near future. Sincerely Yours, Intan Pujawati General Manager

        Responded March 10, 2018
        Novotel Bandung Hotel
        9.2
        Exceptional
        AHMAD from Malaysia
        Family with young children
        Premier King Bed or 2 Single Beds
        Stayed 4 nights in December 2017

        A CENTRAL NEST IN BANDUNG”

        We booked this place few days before year end. Novotel offered us a good price for our long stay. I stay in Novotel for 5days 4nights with my small family. This hotel is more like a home with basic hotel facilities and great service by attended staff (Esp Mr. Ariff- at the lobby). Their staff is very helpful and accommodate to your request. We decided to stay in on the new year eve as traffic is heavy around town. We celebrated our 2018 new year at Hotel lobby. Novotel have their own fireworks and in house new year celebration too. The location of this hotel is superb and so central, if you are planning to cover Bandung Town. It is about 2-6km to everywhere (Airport, Cihamples, Rumah Mode, Pasar Baru, 23 Paskal, Trans Studio etc..). You can commute via Grab/ Uber with price range USD1-5 per ride. The room is spacious with town view. The pool cleanliness was so-so, I decided not to use it. Overall, this hotel is a gem in Bandung town. It worth every penny. Keep it up Novotel!

        Reviewed January 10, 2018

        Dear Ahmad Thank you for recent stay and nice review experience. We truly appreciate it. Glad to know that you had a chance to enjoy our New Years Eve Celebration and its fireworks. We are very glad to hear such positive comments and we will continue to work hard to present a great hotel our guests love. We look forward to welcoming you back again for another memorable experience here. Warmest Regards, Intan Pujawati General Manager

        Responded January 20, 2018
        Novotel Bandung Hotel
        10.0
        Exceptional
        Frieska from Indonesia
        Business traveler
        Executive King Room
        Stayed 2 nights in December 2017

        Satisfied Customer”

        A very comfortable and friendly staffs. When I checked in late due to the traffic.. the hotel called me to check what time I'll be coming this really is a good service. They upgraded my room to a junior suite room so it would be close to another room that I booked (we got exactly 2 rooms facing each other). Rooms are clean and spacious. Staffs are really friendly. When there's a miscommunication during check out and payment, they sorted out really quick and professionally. Really impressed. Good location. Easy to go anywhere from this location. Breakfast service was excellent, with the variety of food provided and offered espresso coffee. Overall... really satisfied with this hotel. It's my 4th visit and would definitely come back to this hotel again. Thank you Novotel for a great service.

        Reviewed December 04, 2017

        Dear Frieska, Thank you for recent stay and nice review experience. We truly appreciate it. Glad to know that you enjoy our Junior Suite. We are very glad to hear such positive comments and we will continue to work hard to present a great hotel our guests love. We look forward to welcoming you back again for another memorable experience here. Warmest Regards, Intan Pujawati General Manager

        Responded December 11, 2017
        Novotel Bandung Hotel
        8.0
        Excellent
        Nor
        Family with teens
        Superior Twin Room
        Stayed 3 nights in October 2017

        Nice Breakfast”

        The restaurant looks nice & good choices of foods during breakfast. The hotel is clean and good location. We took suite & twin room. The suite is spacious & the twin room is normal size, some sign of wear & tear especially in the bathroom, but it is clean. Parking might be limited in space.

        Reviewed November 07, 2017

        Dear Anonymous, Thank you for taking time to write this detailed review and to give us the opportunity to address the areas in which we can do better. It is good to know that you had an enjoyable stay with us overall and we appreciate your compliments on the breakfast, our spacious and clean room and the strategic location of the hotel. We look forward to your return visit soon. Sincerely, Intan Pujawati General Manager

        Responded November 18, 2017
        Novotel Bandung Hotel
        10.0
        Exceptional
        SAI from United Kingdom
        Family with teens
        Superior Twin Room
        Stayed 3 nights in September 2017

        A clean hotel at great location. ”

        Centrally located at the city. Room clean and spacious. Noise is an issue for some rooms. My room 916 faced the landing flight path. Expect to be waken up by the noise of flights at 5-ish am, not to mention Asan from the mosques nearby and the noise from the next door.

        Reviewed September 28, 2017

        Dear SAI, Thank you very much for your review. It is wonderful to read your satisfaction about our hotel. We always try to provide our guests with the best service and I'm glad to read that our staff was able to meet your expectations. I hope we will have the opportunity to welcome you back at Novotel Bandung very soon. With my kind regards, Intan Pujawati General Manager

        Responded September 30, 2017
        Novotel Bandung Hotel
        8.0
        Excellent
        Willy from Indonesia
        Solo traveler
        Superior King Room
        Stayed 2 nights in February 2017

        decent stay”

        stayed here for 2 nights. pros: - it's a 4 star hotel, so they have facilities like gym, swimming pool, spa&massage center, etc. - if you have no contacts of drivers in Bandung, they provide car rental + driver. - room was spacious, clean, bed & pillow were comfortable, and there's a bath tub! cons: - staffs were not as warm and friendly as other hotels. - the hotel provides airport pickup/transfer service with a fee. one nearby hotel didn't charge a single cent. - everything (laundry fee, massage, minibar) is slightly more expensive compared with a similar 4 star hotel. honestly, it was a decent stay for me. however there are plenty of hotels in bandung! if the price is good, i will consider staying here again!

        Reviewed May 06, 2017
        8.0
        Excellent
        Halim from Indonesia
        Family with young children
        Superior King Room
        Stayed 1 night in December 2016

        Getting old”

        As i stayed in the same hotel long time ago I notice the carpet is already old therefore the air is a bit stale. They also ran out of swimming towel which is a pity as not many people were swimming then.

        Reviewed January 04, 2017
        8.8
        Excellent
        RINRINDWI from Indonesia
        Family with young children
        Superior King Room
        Stayed 1 night in December 2016

        good location, very easy to go anywhere, fast service”

        friendly staff, fast service no need a long time for check in, very comfort room, clean and easy to go everywhere, restaurant, shopping mall so close to the hotel, really recomended if you want to visit bandung,

        Reviewed December 27, 2016
        8.8
        Excellent
        diana from Indonesia
        Family with young children
        Superior King Room
        Stayed 1 night in January 2016

        nice hotel, got bath tub, love the berakfast!!”

        my son loves this hotel! (+)breakfast is extraordinary ,they got plenty of choices so i don't find difficulties for my son (+)the pool is not big, but in private area, this is also the good point so we can swim and play without worry my son running anywhere (+)they got bathtub! hahaha my 4 years old son bath for an hour after swimming 😂besides the location i find it difficult to mention the cons in this hotel(not much choice for culinary in this hotel area if u walk but if u ride u won't find any problems) love this hotel and definetely gonna come back!

        Reviewed December 14, 2016
        8.0
        Excellent
        Ruth from Philippines
        Business traveler
        Superior King Room
        Stayed 4 nights in August 2016

        Good enough”

        There are better locations in Bandung, but it is always easy to get a taxi from there. The room was comfortable. Good, large bed. Loved the breakfast buffet - it had a wide choice of local dishes and especially loved the jamun served by the gracious lady. I checked out the spa and decided to go out get a massage elsewhere.

        Reviewed September 17, 2016
        8.0
        Excellent
        Fadli from Malaysia
        Couple
        Superior King Room
        Stayed 1 night in September 2016

        Good Location. Good breakfast buffet. Comfortable room. ”

        The only good thing about this hotel is their staff and their food. I swear if it's not for their professional, excellent staff and good variety of breakfast buffet I'd curse myself for taking this hotel.

        Reviewed September 13, 2016
        8.7
        Excellent
        Frieska from Indonesia
        Family with young children
        Executive King Room
        Stayed 1 night in February 2016

        a very comfortable hotel and friendly staffs”

        friendliness, good location, comfortable

        A very pleasant experience staying at this hotel. One of the staff helped me to upgrade my room to be closer to my sister's room so it will be easier for me to care for my sister's child. The rooms given are very comfortable and nice. We all had a good rest before our next journey. Staffs are really friendly. This is my 2nd stay at this hotel. First time staying at this hotel, I had a very bad experience from the staff. I was hesitant at first to stay at this hotel again but I'm glad I took my chances. I will definitely go back to stay at this hotel. Totally worth it. Thank you Novotel and the friendly staff for a pleasant stay!

        Reviewed February 09, 2016
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        Novotel Bandung Hotel
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        • Very good location
        • Cihampelas Walk Shopping Mall
        • Bandung Train Station is within 1.07 km