"Food Okay, Nice Location"
January 8, 2019
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||3 Km|
|Nearest airport||Husein Sastranegara International Airport (BDO)|
|Distance to airport||2.6 km|
"Happy to stay here."
September 4, 2018
"Very comfortable bed, friendly staff, good food, clean room and spacious."
August 28, 2018
"Love this hotel, the bed & room service."
June 24, 2018
"EXCELLENT HOTEL, FREE BREAKFAST FOR CHILD 0-16 YEARS."
January 10, 2019
Located in the heart of Bandung, Novotel Bandung Hotel is a 4-star international hotel. Due to its key location, the hotel offers easy access to several attractions such as the main shopping center and entertainment venues. Guests are able to reach the airport and train station within 10 minutes. Ideal for business and holiday trips, Novotel Bandung Hotel offers 156 rooms with supreme facilities such as a conference room, swimming pool, fitness center and spa, as well as the Square Restaurant where guests can enjoy delicious meals and exclusive drinks in the lounge bar. Maintaining high standards at all levels, Novotel Bandung Hotel will definitely make your stay a good one.
"The hotel is very specious, cozy and enjoy full, staffs are..."
January 1, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
EXCELLENT HOTEL, FREE BREAKFAST FOR CHILD 0-16 YEARS. ”
EXCELLENT HOTEL, FREE BREAKFAST FOR CHILD 0-16 YEARS. NO CHARGES FOR EXTRA PILLOW REQUEST. VERY FRIENDLY STAFF. WIFI VERY FAST. EASY TO GET GRAB. TOWN VIEW. BREAKFAST MANY CHOICE..WE MUST COME AGAIN AND AGAIN.
Dear Mirdayanti, Warm greeting from Novotel Bandung! We greatly appreciate your review! Providing an exceptional service and making sure your stay is perfect is our singularly the most important aim for us. And it is absolutely our most pleasure to know that we did it successfully. Thank you again and we definitely look for your next visit. Sincerely Yours Arief Maulana General Manager
Nice hotel, good facilities and friendly wonderful staff.”
Special mention for two outstanding restaurant's staff , Ms Lianurwanti and Mr Rizki Perdana, which made our stay awesome and memorable, with their patience and excellent service. Would definitely come back to Novotel Bandung because of their professionalism.
Dear Mohammad , Greetings from Novotel Bandung! Thank you for your review, we are delighted to read that you had a great experience and that we are happy to know that our staffs were able to make you feel welcomed and valued. Again we truly value your feedback and thank you for having chosen our hotel during your recent visit to Bandung. Look forward to welcome you back for a better experience. Regards, Arief Maulana General Manager
ideal base to go around Bandung”
The hotel is located in a centralized area along Jalan Cihampelas. About 10 mins walk from the main shopping street, nearby other shopping areas, and near to the airport. Stayed on the 11th floor, with great views of the city. The room is spacious and clean. Staff were amazing, and I'm very thankful for the the help they provided with my requests. Made our stay extra special.
Dear Mae, Thank you for a great detail information about hotel about to other traveler. We are so happy to know that you enjoy your feel special by our spacious, clean and stunning view from 11th floor. Looking forward for your next special visit. Best Regards Intan Pujawati General Manager
Pros: There were a lot of improvements since i was there many years ago, room was great with bath tub, hospitable staffs, breakfast was good, parking was easy Cons: That long turn from Cihampelas to get there, nothing much to see within walking distance but it’s not a deal breaker
Dear Muhamad, Thank you for your time to give us a review via Agoda. We are glad to know that you enjoyed our excellent service and hotel facilities. Not to mention our friendly staff. Our hotel strategically located to any city center in Bandung, which I believe it will definitely helps you and other travelers too. Please come back soon and we will have some more fun in Bandung Sincerely Yours Intan Pujawati General Manager
it was a good stay for us, comfortable and good services. there are free gym, playroom, aerobic room, also a swimming pool (cold water). staffs are nice and helpful too. it was a little bit hard to find a parking spot when there's a wedding event though, but parking crew really helpful. thx.
Dear Anggarani Thank you for taking some of your precious time to share your experience while you had stayed at Novotel Bandung. It is always be our pleasure to receive any kind of feedback. We're glad to know that your recent stay became a wonderful experience to share. We are thanking for your review regarding parking lot, which shown that you are care to us and give us a point which need to be improved. Our concierge team are ready to park your car especially during the peak time. Once again, your voice is highly important for us. We wish that we can welcoming and serve you back much better in very near future. Sincerely Yours, Intan Pujawati General Manager
Clean n nice hotel to stay”
Clean n nice hotel to stay...the location is good...the food and service is great...hotel staff is friendly, her name is LIA...highly recomended...👍🏻
Dear Shereen, Greetings from Novotel Bandung! Thank you for taking your valued time to send us your feedback! We are pleased to know that you particularly loved our facilities and that our staffs were able to make you feel welcomed and valued. Especially with our staff, assured that I will personally share to all team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Arief Maulana General Manager
clean and comfortable
Dear Hendry , Warm greeting from Novotel Bandung! We greatly appreciate your review! Providing an exceptional service and making sure your stay is perfect is our singularly the most important aim for us. And it is absolutely our most pleasure to know that we did it successfully. Thank you again and we definitely look for your next visit. Sincerely Yours Arief Maulana General Manager
Good Hotel, Nice Location”
Food Okay, Nice Location
Dear Thio, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Arief Maulana General Manager
Excellent..The Best Hotel Ever...my sons said.”
Excellent..The Best Hotel Ever...my sons said. Very satisfied.. the staff gave us good service so they sent wifi rooter into the room as the internet line was unsatisfactory. Free breakfast for children 12 years and under is a bonus on us. we will come again..Good Job for all Novotel staff. Thanks.
Dear Mirdayanti, Thank you for taking some of your precious time to share your experience while you had stayed at Novotel Bandung with an almost perfect score on Agoda.com It is always be our pleasure to receive any kind of feedback form one of our loyal and valued guests. We are thanking for all your constructive messages, which shown that you are care to us and give us an opportunity to evaluate and improve some points which need to be improved. Once again, your voice is highly important for us. We wish that we still may be given the opportunity to welcoming and serve you back much better in very near future. Sincerely Yours, Intan Pujawati General Manager
A CENTRAL NEST IN BANDUNG”
We booked this place few days before year end. Novotel offered us a good price for our long stay. I stay in Novotel for 5days 4nights with my small family. This hotel is more like a home with basic hotel facilities and great service by attended staff (Esp Mr. Ariff- at the lobby). Their staff is very helpful and accommodate to your request. We decided to stay in on the new year eve as traffic is heavy around town. We celebrated our 2018 new year at Hotel lobby. Novotel have their own fireworks and in house new year celebration too. The location of this hotel is superb and so central, if you are planning to cover Bandung Town. It is about 2-6km to everywhere (Airport, Cihamples, Rumah Mode, Pasar Baru, 23 Paskal, Trans Studio etc..). You can commute via Grab/ Uber with price range USD1-5 per ride. The room is spacious with town view. The pool cleanliness was so-so, I decided not to use it. Overall, this hotel is a gem in Bandung town. It worth every penny. Keep it up Novotel!
Dear Ahmad Thank you for recent stay and nice review experience. We truly appreciate it. Glad to know that you had a chance to enjoy our New Years Eve Celebration and its fireworks. We are very glad to hear such positive comments and we will continue to work hard to present a great hotel our guests love. We look forward to welcoming you back again for another memorable experience here. Warmest Regards, Intan Pujawati General Manager
A very comfortable and friendly staffs. When I checked in late due to the traffic.. the hotel called me to check what time I'll be coming this really is a good service. They upgraded my room to a junior suite room so it would be close to another room that I booked (we got exactly 2 rooms facing each other). Rooms are clean and spacious. Staffs are really friendly. When there's a miscommunication during check out and payment, they sorted out really quick and professionally. Really impressed. Good location. Easy to go anywhere from this location. Breakfast service was excellent, with the variety of food provided and offered espresso coffee. Overall... really satisfied with this hotel. It's my 4th visit and would definitely come back to this hotel again. Thank you Novotel for a great service.
Dear Frieska, Thank you for recent stay and nice review experience. We truly appreciate it. Glad to know that you enjoy our Junior Suite. We are very glad to hear such positive comments and we will continue to work hard to present a great hotel our guests love. We look forward to welcoming you back again for another memorable experience here. Warmest Regards, Intan Pujawati General Manager
The restaurant looks nice & good choices of foods during breakfast. The hotel is clean and good location. We took suite & twin room. The suite is spacious & the twin room is normal size, some sign of wear & tear especially in the bathroom, but it is clean. Parking might be limited in space.
Dear Anonymous, Thank you for taking time to write this detailed review and to give us the opportunity to address the areas in which we can do better. It is good to know that you had an enjoyable stay with us overall and we appreciate your compliments on the breakfast, our spacious and clean room and the strategic location of the hotel. We look forward to your return visit soon. Sincerely, Intan Pujawati General Manager
A clean hotel at great location. ”
Centrally located at the city. Room clean and spacious. Noise is an issue for some rooms. My room 916 faced the landing flight path. Expect to be waken up by the noise of flights at 5-ish am, not to mention Asan from the mosques nearby and the noise from the next door.
Dear SAI, Thank you very much for your review. It is wonderful to read your satisfaction about our hotel. We always try to provide our guests with the best service and I'm glad to read that our staff was able to meet your expectations. I hope we will have the opportunity to welcome you back at Novotel Bandung very soon. With my kind regards, Intan Pujawati General Manager
stayed here for 2 nights. pros: - it's a 4 star hotel, so they have facilities like gym, swimming pool, spa&massage center, etc. - if you have no contacts of drivers in Bandung, they provide car rental + driver. - room was spacious, clean, bed & pillow were comfortable, and there's a bath tub! cons: - staffs were not as warm and friendly as other hotels. - the hotel provides airport pickup/transfer service with a fee. one nearby hotel didn't charge a single cent. - everything (laundry fee, massage, minibar) is slightly more expensive compared with a similar 4 star hotel. honestly, it was a decent stay for me. however there are plenty of hotels in bandung! if the price is good, i will consider staying here again!
As i stayed in the same hotel long time ago I notice the carpet is already old therefore the air is a bit stale. They also ran out of swimming towel which is a pity as not many people were swimming then.
good location, very easy to go anywhere, fast service”
friendly staff, fast service no need a long time for check in, very comfort room, clean and easy to go everywhere, restaurant, shopping mall so close to the hotel, really recomended if you want to visit bandung,
nice hotel, got bath tub, love the berakfast!!”
my son loves this hotel! (+)breakfast is extraordinary ,they got plenty of choices so i don't find difficulties for my son (+)the pool is not big, but in private area, this is also the good point so we can swim and play without worry my son running anywhere (+)they got bathtub! hahaha my 4 years old son bath for an hour after swimming 😂besides the location i find it difficult to mention the cons in this hotel(not much choice for culinary in this hotel area if u walk but if u ride u won't find any problems) love this hotel and definetely gonna come back!
There are better locations in Bandung, but it is always easy to get a taxi from there. The room was comfortable. Good, large bed. Loved the breakfast buffet - it had a wide choice of local dishes and especially loved the jamun served by the gracious lady. I checked out the spa and decided to go out get a massage elsewhere.
Good Location. Good breakfast buffet. Comfortable room. ”
The only good thing about this hotel is their staff and their food. I swear if it's not for their professional, excellent staff and good variety of breakfast buffet I'd curse myself for taking this hotel.
a very comfortable hotel and friendly staffs”
A very pleasant experience staying at this hotel. One of the staff helped me to upgrade my room to be closer to my sister's room so it will be easier for me to care for my sister's child. The rooms given are very comfortable and nice. We all had a good rest before our next journey. Staffs are really friendly. This is my 2nd stay at this hotel. First time staying at this hotel, I had a very bad experience from the staff. I was hesitant at first to stay at this hotel again but I'm glad I took my chances. I will definitely go back to stay at this hotel. Totally worth it. Thank you Novotel and the friendly staff for a pleasant stay!
Novotel Bandung Hotel