This property is in high demand!
Booked 41 times
Booked 41 times
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||22 km|
|Nearest airport||Don Mueang International Airport (DMK)|
|Distance to airport||5.8 km|
"Reliable shuttle around Impact ground and to city centre (Mo Chit BTS/Chatuchak Park MRT)."
November 10, 2016
"Great Service, Good Location For Concert Of Event Short Trips."
November 20, 2018
"The best hotel for shopping purpose tourist"
April 20, 2018
"The hotel is clean, with very accommodating staff and very n..."
September 5, 2018
Novotel Bangkok Impact Hotel is the only 4-star hotel located in the heart of IMPACT, Thailand’s largest exhibition and conference facilities. Providing convenience and comfort, the hotel is 6 km from Don Mueang Domestic Airport and 20 km from downtown Bangkok via the expressway. With modern architecture and state of the art facilities, the hotel is ideal for both business and leisure travelers. Facilities include 380 ultra-modern rooms, 2 restaurants, 2 Premier executive floors, a remarkably well-appointed Business Centre, a Fitness Center, a swimming pool, and a spa.
"Everything else about the hotel is great and staffs are frie..."
November 12, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Piece of sharp glass inside my blanket”
I was injured by a sharp piece of glass when I tried to pull the blanket to sleep. It makes me bleed a lot. I called the hotel manager to explain and be responsible for what happened to me. They said they apologized and would investigate why there were sharp pieces of glass inside my blanket.
Dear Marcus, Please allow me express our deepest apologies once again. Serving the best quality of services is our utmost priority and we will definitely improve on this for our valuable guests. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Best regards, Pannathat Sodsaard Guest Experience Manager
We have stayed at this hotel several times. Great service, staff are very polite and competent. Breakfast was great, with a nice selection of very fresh fruit and vegetables. Coffee was fantastic. Wi-fi and TV were wonderful. Our only complaint - the room refrigerator is very very very small and not very cold. No public transportation close by, you really need your own transportation. We shall return.
Five star experience”
This is the best hotel in this area. The friendliness and professionalism from all of the staff is what makes this five-star experience. I usually don't go out of my way to write reviews, unless a venue stands out above the rest and this place certainly does. Aside from a great location, every thing was above par. Rooms are clean and we'll furnished. The executive lounge and restaurant offer a fantastic breakfast with stunning views of the city. Checking in and out was so easy and fast. We come to this area of Bangkok quite often as my son competes in tennis tournaments at the LTAT which is located about 1km away. We always stay here and will continue to do so. Truly a fine hotel with the friendliness staff I've ever seen. Well spoken English as well. Thank you for making our stays memorable.
Five star experience ”
The friendliness and professionalism from ALL of the staff is the reason I choose to stay here when I'm Bangkok. Look no further. If you want the best in that area near impact, then this is the place for you.
Dear Kurt, Thank you for your feedback. I am delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon. Warm regards, Pannathat Sodsaard Guest Experience Manager
1 night at novotel impact to catch concert”
Specially book this hotel because it was so near to the concert venue. we just walk via the sheltered link way. there were food court along the way and also 7-11. room was comfortable as always for novotel standard.
very good business hotel”
the location of the hotel is just opposite the Impact exhibition halls. So for visiting the exhibiton Novotel Impact is the best location. But going to other parts of Bangkok during the time there is no exhibition in Impact you must think on a longer waiting time for a taxi. Rooms are spacious and clean, good food in the hotel. Nearby the holtel, wlaking btw. 1-5 minutes a lot of small foot shops and convenient shops. Dong Mueang airport is much nearer then Suvarnabhumi airport. All the staff very freindly and very helpful.
SUITABLE FOR CONVENTIONS AND MEETINGS ONLY”
The Hotel is good for attending conventions or seminars at IMPACT. It is far from downtown Bangkok. Around 30 mins to 1 hour depending on traffic.
Dear Freddy, Thank you for your review. I appreciate your feedback about our hotel. We stand for great value for money, great location with the direct link bridge to IMPACT Challenger Halls and IMPACT Forum. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Warm regards, Pannathat Sodsaard Guest Experience Manager.
Novotel does not disappoint”
If you need to be in this area (to attend the expo or do business in this area) then this hotel is convenient. Spa was great. Sufficient fitness center. Conveniently near sports outlets for shopping.
Very close to Impact Arena”
My husband and I stayed here for Sam Smith concert which was held at Impact Arena. Location wise, it’s a very near and walking distance to it. But it’s rather far from the city central where you shop all the things in Bangkok. Anyhow, the Impact area is pretty well connected with free shuttle bus and it’s just in front of the hotel. If I go for concert or events at Impact Arena in the future, I will surely choose Novotel again.
Perfect hotel to stay for shopping and relaxing.
Dear Paul, Thank you for your comments and for having selected our hotel. I am happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Warm regards, Pannathat Sodsaard Guest Experience Manager
Excellent location for Impact”
Located as it is right next to Impact Challenger and Arena and the SCG football stadium makes this an excellent place to stay for concerts and other events. Friendly and helpful staff. Excellent buffet breakfast.
Room was perfect”
Nice property to stay if you have any concert there. All room is so clean and modern.
Dear Nichapat, Thank you for your review. I appreciate your feedback about our property. We stand for great value for money, great location with the direct link bridge to IMPACT Challenger Halls and IMPACT Forum. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Warm regards, Pannathat Sodsaard Guest Experience Manager.
near to impact arena
BEST for IMPACT”
If you are visiting the exhibition or participating in one, then this is the place to stay. IMPACT is too far from the city to commute every morning, so it is wise to just staty nearby.
Dear Jooyeol, Thank you for your feedback. I am delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon. Warm regards, Pannathat Sodsaard Guest Experience Manager
Graet location for attending concerts at Impact Arena”
Check-in and check-out were swift and efficient. All staff were fantastic and very very polite - excellent. Wi-fi was super fast. Breakfast was fantastic; great selection to choose from. Parking was a little problemmatic, if you come by car. The TV selection is good, but we would have liked more Thai programmes. About 10 minutes walk from the hotel to the Impact Arena concert hall - all under cover!!
Dear James, Thank you for taking the time to share your feedback on this forum. I am pleased to see that you enjoyed your stay with us. Indeed, the hotel is located at the heart of IMPACT Exhibition and Convention Centre with a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. The team and I hope to have the pleasure of welcoming you again very soon. Sincerely, Pannathat Sodsaard Guest Experience Manager
Hotel location, helpful staffs”
We attend concert, this hotel and ibis are the only two hotels to stay without any need for transport and don't bother how traffic jam it gonna be after the concert ends. There are food court around, fast food restaurant, pub and cafe are around. Suitable for those people attending event, exhibition or concerts at this area. The staffs are courteous, and helpful. Recommended.
Dear CHAI, Thank you for taking the time to share your experience at Novotel Bangkok IMPACT. The team and I look forward to welcoming you again soon. Best regards, Pannathat Sodsaard Guest Experience Manager
The hotel is good but the advertised facilities are misleading. We decided to arrive early at the hotel to enjoy the swimming pool and the gym. Neither of these facilities are in the hotel. You have to exit the hotel through the lobby and walk to another building. Thats not good at all. Then to our surprise the pool area was being set up with speakers and a buffet! No privacy at all. So disappointed. Instead we decided to have a massage. Sadly no staff available on the Friday afternoon. Only one masseur available for the two of us. Such a disappointing time. On the plus side, the F&B and rooms are great!
Convenient location to exhibition center”
This is our 3rd stay and staff service remains excellent! Stayed on the Premier Lounge floor this time. Room is a bit worn and not sound-proof.... which could be improved. Would recommend to any business traveler visiting trade shows at IMPACT.
Friendly and helpful staffs”
we traveled with our 2 young children to see Disney on ice at Impact Arena. We arrived hotel around 10am and staff was kind to allow us for early check in so we can rest before the show. The bed was very comfortable, breakfast was excellent - staffs at restaurant was also very helpful. They prepared my 8months old special meal. we're very happy and definitely will stay there again!
Good for Transit to Don Mueang ”
Hotel look great. Room is clean. Important the staff here is frindly and provide a excellent service. Check in and check out very quick. Concierge also very helpful Room service food is good and as well breakfast is great too. What can I ask for more. Will come back again and will recommend friends.