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About this property


Novotel Bangkok Impact Hotel is the only 4-star hotel located in the heart of IMPACT, Thailand’s largest exhibition and conference facilities. Providing convenience and comfort, the hotel is 6 km from Don Mueang Domestic Airport and 20 km from downtown Bangkok via the expressway. With modern architecture and state of the art facilities, the hotel is ideal for both business and leisure travelers. Facilities include 380 ultra-modern rooms, 2 restaurants, 2 Premier executive floors, a remarkably well-appointed Business Centre, a Fitness Center, a swimming pool, and a spa.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Playground


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • French
  • Japanese
  • Spanish
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1800 THB
Breakfast Charge (when not included in room rate): 530 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 22 km
Distance to Airport: 6 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 2
Number of Rooms : 380
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type

based on 1608 reviews
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 8.4
  • Room comfort and quality 8.5
  • Service 8.5
  • Value for money 7.9
  • Food and dining 7.4
Sort by

MYOUNG from South Korea
Business traveler
Standard Twin Room
Stayed 4 nights in September 2016
Just a business hotel for exhibitors
No advantage to personal travlers due to its location.
Reviewed September 30, 2016

MYOUNG from South Korea
Business traveler
Standard Twin Room
Stayed 3 nights in September 2016
Isolated from downtown
good place only for exhibtors but it is quite boring location
Reviewed September 30, 2016

Choon from Malaysia
Business traveler
Premier Executive Floor King Room
Stayed 3 nights in September 2016
Good hotel la
A great value for your $$$ kinda hotel, great staff I must say, gym and pool too small
Reviewed September 24, 2016

sopangna from Cambodia
Standard King Room
Stayed 1 night in February 2013
Nice and clean
Nice and clean
Reviewed September 21, 2016

andrea from Italy
Business traveler
Premier Double Room
Stayed 3 nights in September 2016
perfect for IMPACT exhibition
the hotel is just at the opposite side of the street of IMPACT Pavillion no3. So it is just perfect for worker traveller. BAngkok city center is far. Nice breakfast, nothing exceptional but good, friedly staff at the reception. The Premiere room it is not worth the difference in price.
Reviewed September 15, 2016

Kevin from United States
Business traveler
Premier Executive Floor King Room
Stayed 1 night in October 2015
Great business hotel
Cleanlines, Prompt Service and Price
Reviewed September 13, 2016

benjawan from Thailand
Standard Twin Room
Stayed 1 night in September 2016
Awful services, unprofessional staff, cleanliness
Check-in process takes very long time. Wifi does not work. TV does not work. BF is not value for 530 baht/person. Staff forgot to ask customer to sign a document when check-out - I need to go back to hotel again just to sign a document without sorry/apology words from any staff. The worst hotel experience stay I ever met.
Reviewed September 12, 2016

SEUNG from South Korea
Business traveler
Standard Twin Room
Stayed 4 nights in August 2016
Reviewed September 01, 2016

Robert from Thailand
Business traveler
Standard King Room
Stayed 2 nights in August 2016
Good service, excellent staff, comfortable bed and room......
Good service, excellent staff, comfortable bed and room, fast internet...... Beyond the standard you expect from Novotel. Can't fault this for a convention venue hotel! To the point, I'd almost consider it for a staycation Be sure to try the Italian restaurant Prego.
Reviewed August 31, 2016

Chonlatip from Thailand
Standard Twin Room
Stayed 1 night in August 2016
Great stay near Impact Arena
Great location for who came to concert or meeting around the area
Reviewed August 22, 2016


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