Travelling to Thailand? Read all updated requirements before you book.
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam

Removed from saved list

8.5

Excellent

9,873 reviews

9,873 reviews

Housekeeping362
Shops250
Breakfast181
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Trimurti Shrine

50 m

Pratunam Center

50 m

Newman Exclusive Tailor

120 m

Gaysorn Shopping Center

120 m

Mello Yello

140 m

Popular landmarks
Siam Paragon

700 m

MBK Center (Ma Boon Khrong Center)

1.2 km

Jim Thompson House

1.3 km

Khaosan Road

4.8 km

Wat Phra Chetuphon

5.2 km

Closest landmarks
clover

100 m

Pratunam Pier

110 m

Embassy of Indonesia

110 m

Lee Fashion Tailor

190 m

Krung Thong Plaza

200 m

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand, 10400 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pratunam, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Wat Phra Chetuphon. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Located in heart of Bangkok

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Steamroom

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

21 travelers have booked today.

Value for money8.2
Distance to city center0.0 km
Location rating9.3
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.4 km

Rooms available at Novotel Bangkok Platinum Pratunam

Excellent
Room comfort & quality

8.6

Executive Park View Room with 1 King Bed, Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe - Double
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Park View Room with 2 Single Beds, Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Executive Suite King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Park View
...
  • Room size: 26 m²/280 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Room with 1 double bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed and 2 bunk beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Bangkok Platinum Pratunam?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Bangkok Platinum Pratunam?

Novotel Bangkok Platinum Pratunam is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1600 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Bangkok Platinum Pratunam also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Bangkok Platinum Pratunam has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Bangkok with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Bangkok Platinum Pratunam?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Bangkok Platinum Pratunam. Adults can enjoy breakfast offered with an additional charge of 413 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Bangkok Platinum Pratunam?

Novotel Bangkok Platinum Pratunam features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Novotel Bangkok Platinum Pratunam?

Large events and gatherings such as weddings can be hosted at Novotel Bangkok Platinum Pratunam. Small or intimate events like birthday parties can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Novotel Bangkok Platinum Pratunam?

On-site venues and convenient event services make Novotel Bangkok Platinum Pratunam an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 320 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Novotel Bangkok Platinum Pratunam?

Novotel Bangkok Platinum Pratunam does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Novotel Bangkok Platinum Pratunam?

Airport Rail Link Ratchaprarob Station is the closest train, metro, or bus station, about 550 m away from Novotel Bangkok Platinum Pratunam.

What restaurants are nearby Novotel Bangkok Platinum Pratunam?

Novotel Bangkok Platinum Pratunam is located in Pratunam, famous for good restaurants such as Walk, Mallika and Platinum Modern Thai.

What popular shopping places are close to Novotel Bangkok Platinum Pratunam?

Located in the Pratunam area, Novotel Bangkok Platinum Pratunam is close to great shopping choices like Platinum Fashion Mall, Pratunam Market and Pratunam Center.

What are popular attractions near Novotel Bangkok Platinum Pratunam?

Guests at Novotel Bangkok Platinum Pratunam can easily visit Baiyoke Sky Tower, Victory Monument and Trimurti Shrine located in the Pratunam area.

Show more questions
See map

Explore the neighborhood

What people love about Novotel Bangkok Platinum Pratunam

  • 8.4

    Excellent
    Location

    "Love the location ,super near the platinum mall shopping ,safe & clean environment"

    liona

    |

    December 3, 2022

  • 10

    Exceptional

    "It’s a perfect place for trips around Bangkok."

    Chris

    |

    November 30, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Good location and hotel room is clean and modern."

    PUA

    |

    November 28, 2022

Overall rating:

8.5

Excellent
9,873 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
Staff are very friendly and helpful!
Mun from Singapore
Family with young children
More about Novotel Bangkok Platinum Pratunam

More about Novotel Bangkok Platinum Pratunam

Novotel Bangkok Platinum Pratunam

Get the most from an urban escape in Bangkok when you book a room at Novotel Bangkok Platinum Pratunam. Located right in the city center, Novotel Bangkok Platinum Pratunam saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Bangkok even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Novotel Bangkok Platinum Pratunam thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Novotel Bangkok Platinum Pratunam even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Novotel Bangkok Platinum Pratunam begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Novotel Bangkok Platinum Pratunam has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Novotel Bangkok Platinum Pratunam, with their exclusive service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Dining and things to do

Every day at Novotel Bangkok Platinum Pratunam begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Novotel Bangkok Platinum Pratunam has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Novotel Bangkok Platinum Pratunam, with their exclusive service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Bangkok has to offer during your stay at Novotel Bangkok Platinum Pratunam. The most famous landmark nearby is The Grand Palace just 5.3 km away. Never forget your time in Bangkok with a special gift or trinket from Chatuchak Weekend Market just 5.5 km away. Experience local culture through architecture at Jim Thompson House located 1.3 km away.

Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

613 mentions

Breakfast

427 mentions

Food & Dining

166 mentions

Swimming Pool

128 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • German
  • Russian
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site

The Square

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand, 10400
Exceptional
Location

9.3

Airports

  • Don Mueang International Airport (DMK)
    19.4 km 31 min drive
  • Suvarnabhumi Airport (BKK)
    23.6 km 31 min drive

Public transportation

  • Airport Rail Link Ratchaprarob Station
    560 m 8 min walk
  • Chit Lom BTS Station
    650 m 12 min walk

Hospital or clinic

  • clover
    100 m

Shopping

  • Chatuchak Weekend Market
    5.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Siam Paragon
    700 m
  • MBK Center (Ma Boon Khrong Center)
    1.2 km
  • Jim Thompson House
    1.3 km
  • Khaosan Road
    4.8 km
  • Wat Phra Chetuphon
    5.2 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    5.2 km
  • The Grand Palace
    5.3 km
  • Chatuchak Weekend Market
    5.6 km
  • Wat Arun
    5.6 km
  • Asiatique - The Riverfront
    6.5 km

Nearby landmarks

  • Trimurti Shrine
    50 m
  • Pratunam Center
    50 m
  • clover
    100 m
  • Pratunam Pier
    110 m
  • Embassy of Indonesia
    110 m
  • Newman Exclusive Tailor
    120 m
  • Gaysorn Shopping Center
    120 m
  • Mello Yello
    140 m
  • Bangkok Painting
    140 m
  • Royal Asia Boutique
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1600 THB
  • Distance from city center0.0 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)413 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants2
  • Number of rooms 283
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2011
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Bangkok Platinum Pratunam from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.3
Location9.3
Room comfort and quality8.6
Service8.6
Value for money8.2
High score for Bangkok
Rating
9+ Exceptional (2,521)
8-9 Excellent (1,796)
7-8 Very Good (1,699)
6-7 Good (403)
<6 Below Expectation (353)
Time of the year
Mar - May (1,738)
Jun - Aug (1,811)
Sep - Nov (1,739)
Dec - Feb (1,484)
All guests (9,873)
All room types
All languages

Show reviews that mention 

Showing 6,772 verified guest comments
12345
10.0
Exceptional
Belinda
Family with young children
Executive Suite King
Stayed 3 nights in October 2019

Clean room, excellent staff & good breakfast spread sum up to be a memorable stay”

We were travelling with our 2yo and 4yo girls. The staff were generally friendly and attentive to our needs. Though we had to wait for an hour for our suite (2502) to be ready, we were having our high tea in the executive lounge as provided in the package. We were also given a complimentary Single bed in our executive king suite. How awesome was that as we did not need to squeeze on the king-sized bed. We were able to sleep comfortably throughout our 4D3N stay. Good view and we were able to see Big C, MARKET, Central World, etc. Getting to these places were so convenient via the sky bridge. My kids loved the suite a lot, especially the bathtub. The staff had surprised them with one balloon each when we checked into the suite (we also received a small cake on my hubby’s bday). The suite was big and the kids were playing “hide & seek”. The water pressure for the shower area and bathtub was good. Breakfast buffet was good and my kids looked forward to it Everyday.

Reviewed October 31, 2019

See room deals

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future. Best regards The Management Novotel Bangkok Platinum Pratunam

Responded January 21, 2020
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Christhy from Malaysia
Group
Superior Double Room
Stayed 4 nights in April 2019

Our family favourite hotel”

This is the 3rd time staying in this hotel and experience staying here this time is also as great as the other times if not greater. I visited Bangkok with my parents, siblings and my 3yrs old niece. The front desk staff attended to us that time were very friendly, helpful and super nice to my niece. One of them even gave my niece a teddy bear which she carries around alot. My parents love the buffet spread and they mentioned that the cleaning staff also was very nice and friendly when she came to clean the room. The hotel location is very strategic, next to eateries, street food stalls, night markets, skywalk that connects most of the malls around, and you have the biggest wholesale mall really next to the hotel building. If you're hungry very late at night, there's 24hrs McD (you can literally walk only few steps from the hotel entrance) and also 7E nearby. I love the hotel tuk tuk that is FOC which you can take to any malls nearby. Overall, great experience!

Reviewed April 18, 2019

See room deals

Dear Christhy, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback.I was pleased to see that you enjoyed your overall experience, especially that "The front desk staff very friendly, helpful and super nice. The cleaning staff also was very nice and friendly when she came to clean the room and The hotel location is very strategic". I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimmada Sirichampa Guest Experience Executive

Responded April 19, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Christhy from Malaysia
Group
Family room
Stayed 4 nights in April 2019

Our family favourite hotel”

This is the 3rd time staying in this hotel and experience staying here this time is also as great as the other times if not greater. I visited Bangkok with my parents, siblings and my 3yrs old niece. The front desk staff attended to us that time were very friendly, helpful and super nice to my niece. One of them even gave my niece a teddy bear which she carries around alot. My parents love the buffet spread and they mentioned that the cleaning staff also was very nice and friendly when she came to clean the room. The hotel location is very strategic, next to eateries, street food stalls, night markets, skywalk that connects most of the malls around, and you have the biggest wholesale mall really next to the hotel building. If you're hungry very late at night, there's 24hrs McD (you can literally walk only few steps from the hotel entrance) and also 7E nearby. I love the hotel tuk tuk that is FOC which you can take to any malls nearby. Overall, great experience!

Reviewed April 18, 2019

See room deals

Dear Christhy, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback.I was pleased to see that you enjoyed your overall experience, especially that "The front desk staff very friendly, helpful and super nice. The cleaning staff also was very nice and friendly when she came to clean the room and The hotel location is very strategic". I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimmada Sirichampa Guest Experience Executive

Responded April 19, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Chanit from United Kingdom
Group
Premier Park View
Stayed 1 night in January 2021

Very comfortable and nice staff!”

I only stayed here for a night with two of my friends but will definitely come back again!! The staff were really nice, I had an accident in swimming pool caused me a bruise on my knee but the staff attended really quick and the manager showed up to talk to us and make sure If I am okay! The price of the room is already cheap enough but got 300 Baht free for minibar etc. on top of it which is amazing and make the experience even better! The shower is amazing and the breakfast is yummy :) location of the place is right in the centre so it’s very easy to go anywhere!

Reviewed January 04, 2021

See room deals

10.0
Exceptional
Yingjie from Singapore
Group
Family room
Stayed 4 nights in May 2022

Awesome location and sizeable room”

Had the family suite for 3 pax and it was very spacious. It was a decent size room where we can open all 3 luggages with spaces to walk around. There is gym and swimming pool facilities, it’s clean and usable condition. The view from the swimming pool is good (facing centralworld and big c). Night view is good as well. Location is right next to platinum malll - although it’s no longer linked to the platinum mall as mall 3 is permanently closed. It’s a good place to stay if you are intending to shop at platinum mall - can always unload the shopping before heading else where.

Reviewed May 23, 2022

See room deals

Dear Yingjie, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager

Responded May 28, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Bee from Singapore
Couple
Standard Room with 1 double bed
Stayed 2 nights in January 2020

Amazing trip with my sister ”

We both really enjoyed staying at Novotel, the greetings and check in is very smooth. It was a Thursday afternoon so we managed to do a lot of shopping after check in. Platinum mall is just next door and it has a walking bridge connected to other shopping malls near by. For first time travellers it's really safe and convenient. Food and shopping so wide varieties, we love all of it and hope to go back. The hotel room is clean and spacious. Room service and request are answered promptly. Families can consider this hotel, its really convenient. We really enjoyed our stay.

Reviewed January 12, 2020

See room deals

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Responded January 12, 2020
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
HUI from Malaysia
Family with young children
Family room
Stayed 2 nights in March 2019

Good stay! ”

We chose novotel as it is near to the platinum mall. We no regret to choose it! Despite the cleanness of the hotel, also the convenience of accessing the platinum mall, the customer service here is awesome! Their fast respond and responsibility make us feel great! Specially thanks to their managers (day & night shift, yes! Both of them are very aggressive to solve our problem!) definitely we will choose to stay with them again for our next visit!

Reviewed April 09, 2019

See room deals

Dear HUI, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Novotel Bangkok Platinum Pratunam. I am delighted to read that you had a great experience during you stay with us and facilities and services from our lovely team. I will be sharing your feedback with team. We look forward to welcoming you back again in the near future. Regards, Ploynrin P

Responded April 10, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Bradley from Thailand
Family with young children
Deluxe Room with 2 Single Beds
Stayed 2 nights in November 2020

Wonderful hotel in a perfect location”

We stayed for two nights at the end of a beach holiday in the south and absolutely loved it. The staff are exceptionally welcoming and go that extra mile for their guests. The breakfast buffet is basic but has enough variety for a couple of days. We ordered room service once and the Thai food was delicious. If you're looking to do some shopping, the location of this hotel is second to none. It's actually attached to Platinum Mall. Central Plaza is a short walk away, as is Pratunam Market and Palladium Mall. If you're looking for Indian food, there are loads of North and South Indian restaurants within easy walking distance. Prices were very reasonable (presumably due to the lack of tourists) and there were some extra freebies thrown in that made our stay an exceptional value. We'll definitely be back.

Reviewed November 24, 2020

See room deals

10.0
Exceptional
Low from Singapore
Couple
Deluxe - Double
Stayed 5 nights in May 2022

Convenient Location, Clean and Spacious Room”

We are super happy for our stay at Novotel Platinum Pratunam. Helpful staff, great location, room was clean and spacious and at high floor with good view. My only complaint will be that the gym equipment were not as well maintained, handles a tad sticky to touch - but this may not matter to those who don't use the gym so all is good!

Reviewed May 21, 2022

See room deals

Dear Low, Sawasdee Krub, Thank you very much for your wonderful feedback. Our hard - working team will be delighted to hear your glowing remarks. They work extremely hard, and it will grant them a high level of motivation to keep doing what they're doing. Thank you for sharing your experience with us, and we sincerely hope that your next visit will be just as enjoyable as the last. Best Regards, Pranravich L. Front Office Manager

Responded May 28, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Evangeline from Singapore
Family with young children
Superior Twin Room
Stayed 3 nights in December 2019

Exceptional”

It’s very convenient as it is near the platinum mall, big c, prathunum market. There is an escalator that leads to Platinum Mall. There is a link bridge at level 2 that link to Big C, central world, however they close at certain timing. We shopped till around 10 and the link to the mall was closed. We had a stroller with one of my elder kids sleeping. My elderly folks had to walk down slowly from the bridge to ground level and to the hotel and we had to carry the pram and the kid down the stairs. Will be good if the link to the mall is opened. Had asked for connecting room and we manage to get it. The buffet spread was good, and they only change slightly on the menu for the 3 days that we stayed there.

Reviewed December 08, 2019

See room deals

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Responded January 12, 2020
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
koh from Singapore
Couple
Standard Room with 1 double bed
Stayed 3 nights in October 2019

Very good location, nice deco, reasonable price ”

Been to Bangkok many times, 1st time staying at Novotel Bangkok Platinum .. very good location, accessible to Central World, The Market, BIG C, all via Overhead Walkway .. Lots of restaurants n food stall around .. Good sized room wz comfortable bed n pillows, free complimentary tuktuk shuttle .. Will definitely go back when in Bangkok

Reviewed November 05, 2019

See room deals

Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.

Responded January 12, 2020
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Diego from United States
Business traveler
Executive Park View Room with 1 King Bed, Lounge Access
Stayed 7 nights in June 2019

GReat business/leisure hotel”

I spent seven nights here primarily on business. The staff was wonderful and very attentive. If possible I would make sure to get an upgrade to the premium rooms for access to the Executive Lounge. It's a nice cocktail hour and if you are in a rush in the morning helps you grab something quick before heading to work. The main breakfast buffet was very good with plenty of options that all seemed pretty fresh. The pool was good and the spa for massages was very convenient. Overall a great stay. Clean, welcoming and nicely appointed rooms.

Reviewed June 27, 2019

See room deals

Dear Diego, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive such motivating feedback and I can confirm that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. Thanks again, and we hope you'll choose Novotel Bangkok Platinum Pratunam the next time you're in Bangkok. Regards, Ploynrin

Responded June 27, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Amit
Couple
Superior Double Room
Stayed 4 nights in April 2019

Awesome location”

We enjoyed our 4 day stay at Novotel. The hotel is fantastic, staff are friendly and amenities are good. No review is complete without the gripes, I have two: 1. The buffet breakfast although has a large variety, it is primarily there as a cheap feed and lacks quality overall. But booking breakfast at the hotel is still recommended because stalls and restaurants don’t open till 1100h. 2. Absolute “joke” of a Bar fridge. I kid you not, the contents were:- 1x snickers 1x coke can 1x some juice tetrapack 1x water bottle That’s it.. shocking standard for bar fridge from The Accor group..

Reviewed April 24, 2019

See room deals

Dear Amit, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. We’re most embarrassed to learn that we have failed in our mission of providing you our regular standard of service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pimmada Sirichampa Guest Experience Executive

Responded April 24, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Jessica from Singapore
Family with young children
Standard Room with 1 double bed
Stayed 3 nights in April 2019

Family choice”

The hotel room is very clean and well maintained. They provided cot and baby bath tub for my 13mo. The cot also came with a pillow, a bolster and a quilt! Location is just above the platinum mall so it’s good for shoppers with young kids like me - can sneak off to the mall while the kid takes his nap with husband!

Reviewed May 04, 2019

See room deals

Dear Jessica, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimmada Sirichampa Guest Experience Executive

Responded May 05, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Worawit from Thailand
Solo traveler
Superior Double Room
Stayed 1 night in September 2020

The best ever stay”

The best room I got with nice view of the city. Room really clean and full set up with nice amenities, Front Desk staff really friendly and he helpful to give a nice room for me. Really good location as close to the shopping malls.

Reviewed October 01, 2020

See room deals

10.0
Exceptional
Amy from Australia
Family with teens
Standard Room with 1 double bed
Stayed 4 nights in January 2022

Highly recommend! ”

Novotel Bangkok Platinum Pratunam provided my family and I with world class service. The first thing to note about the hotel is the location - prime location for shopping in Bangkok. The service was excellent, staff were very friendly and attentive (particularly Pearl). The staff went above and beyond for myself and my family when I was required to stay an extra night during the pandemic. The room was very modern and well kept and the view of Bangkok was stunning. We will definitely return in the future. Thank you

Reviewed January 25, 2022

See room deals

Dear Amy, Sawasdee Krub! We greatly appreciate your feedback on your stay at the Novotel Bangkok Platinum Pratunam. We are thrilled to hear that you had a wonderful stay and enjoyed your visit to our hotel. It's always encouraging to hear that our guests are happy with our service because that's what we strive for every day. Thank you for your kind words, and we hope to see you soon for another magnificent journey with us. Best Regards, Pranravich L Front Office Manager

Responded January 29, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Charlene from Singapore
Group
Standard Room with 1 double bed
Stayed 3 nights in January 2019

Execellent locarion”

The location is great aa its only about 8 mins walk to chit lom bts station. Nicely situated opposite the pratunam market and just above platinium fashion mall, you can always do some last minute shopping before heading home. Room is clean and spacious and the breakfast dinning is great too!

Reviewed January 16, 2019

See room deals

Dear Charlene, Thank you very for choosing to stay at Novotel Bangkok Platinum Pratunam hotel and for taking the time to share your review with us! I was pleased to see that you had an excellent experience with us during your stay and enjoyed our location and the breakfast dinning. We look forward to welcoming you again in the near future. Regards, Ploynrin P

Responded January 17, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
IZATUL from Malaysia
Solo traveler
Stayed 2 nights in January 2019

All is excellent!”

Book twin room in agoda but staff managed to give me superior king bed at highest floor with city view. Staff also suggested me to look around for the breakfast meal in the hotel (halal or not for price that i will have to pay for breakfast) Connecting to starbucks and platinum fashionmall Friendly and helpful concierge to arrange for my taxi to airport.

Reviewed January 28, 2019

See room deals

Dear IZATUL, Thank you very for choosing to stay at Novotel Bangkok Platinum Pratunam hotel and for taking the time to share your review with us! I was pleased to see that you enjoyed your overall experience and our team were able to made your stay more comfortable. I will be sharing your feedback with team. We look forward to welcoming you again in the near future. Regards, Ploynrin P

Responded January 28, 2019
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Ng from Singapore
Family with young children
Executive Park View Room with 1 King Bed, Lounge Access
Stayed 4 nights in June 2022

Best location for Platinum Mall shoppers”

Although the access to the hotel is limited to the 1st floor conceirge entrance currently, it's location is still the best for Platinum Mall shoppers. Breakfast is good as usual but no variation for the many days we stayed. Check in is slow and should be improved, as the number of guests have increased, now that travellers are back. Executive lounge access is a plus, esp for kids, to get a break thru out the day.

Reviewed June 21, 2022

See room deals

Dear Ng, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager

Responded June 22, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Kuan from Thailand
Family with young children
Standard Room with 1 double bed
Stayed 5 nights in June 2022

Satisfied first stay ”

Given a nice clean spacious room at the top floor, thus able to enjoy the spectacular view of the whole pratunam area. Location wise is best for especially shoppers as its located right at the heart of the shopping belt.

Reviewed June 23, 2022

See room deals

Dear Kuan, Thank you for your valuable feedback and comments on your recent visit to the Novotel Bangkok Platinum Pratunam. Based on the feedback and impressions we received, we will continue to work to improve our services. We look forward to seeing you again, and we hope your next visit is soon. Best Regards, Pranravich L. Front Office Manager

Responded June 25, 2022
Novotel Bangkok Platinum Pratunam
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss