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3 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

My second time to stay in Novotel Platinum Pratunam Bangkok.

The room is clean, views are gorgeous and service is good.
Recommend for someone who loves shopping
The rooms are clean and spacious, with great facilities.

Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
3 travelers have booked today.
Based on 18,509 verified reviews
9.4
8.9
8.7
8.6
8.5
8.4
Nearest transportation options
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Airport Rail Link Ratchaprarop Station is within 0.56 km
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Chit Lom BTS Station is within 0.65 km
Location rating score
There are 227 places in walking distance!
| Value for money | 8.4 |
| Distance to city center | 0.0 km |
| Location rating | 9.4 |
| Nearest airport | Don Mueang International Airport (DMK) |
| Distance to airport | 19.4 km |
Based on 14830 reviews from verified travelers
Begin your day with Novotel Bangkok Platinum Pratunam's accessible cuisines and food options including Buffet in restaurant and International cuisine for you to indulge in and select from.
While relaxing at Novotel Bangkok Platinum Pratunam, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.
You can enjoy your stay at Novotel Bangkok Platinum Pratunam far more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening or night even better.
Yes! Novotel Bangkok Platinum Pratunam offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.
Absolutely! The perks of staying at Novotel Bangkok Platinum Pratunam include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.
The average travel time to get from Novotel Bangkok Platinum Pratunam to the airport is 50 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.
While staying at Novotel Bangkok Platinum Pratunam, begin your holiday by discovering the nearest destinations that are within walking distance to the property which include Trimurti Shrine, Newman Exclusive Tailor, and Gaysorn Shopping Center.
Novotel Bangkok Platinum Pratunam's most popular month where verified tourists have stayed the most is in October.
Novotel Bangkok Platinum Pratunam can speak in 8 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
Enjoy the flexibility of easy payment at Novotel Bangkok Platinum Pratunam which accepts up to 7, with payment card options such as American Express, MasterCard, Cash, UnionPay, and Visa.

Experience Luxury and Convenience at Novotel Bangkok Platinum Pratunam
Welcome to Novotel Bangkok Platinum Pratunam, a 4.5 star hotel located in the heart of Bangkok, Thailand. With its prime location, luxurious amenities, and exceptional service, this hotel is the perfect choice for both business and leisure travelers.
Built in 2011, Novotel Bangkok Platinum Pratunam offers 288 beautifully designed rooms that provide the utmost comfort and relaxation. Each room is thoughtfully furnished with modern amenities and stylish decor, creating a soothing ambiance for guests to unwind after a long day of exploring the vibrant city.
Conveniently situated just 50 minutes away from the airport, Novotel Bangkok Platinum Pratunam ensures a hassle-free journey for travelers. Whether you're arriving or departing, the hotel's proximity to the airport allows you to spend more time enjoying your stay and less time on transportation.
Check-in begins at 02:00 PM, allowing you to settle in and start your Bangkok adventure without delay. The hotel's check-out time is at 12:00 PM, giving you ample time to pack up and bid farewell to the city. Novotel Bangkok Platinum Pratunam understands the importance of a seamless check-in and check-out process, ensuring that your stay is as smooth as possible.
Families traveling with children will find Novotel Bangkok Platinum Pratunam to be a welcoming haven. The hotel's child policy allows children between the ages of 0 to 15 to stay free of charge, making it an ideal choice for a family-friendly getaway. The hotel's spacious rooms and range of amenities cater to the needs of both adults and children, ensuring a comfortable and enjoyable stay for the whole family.
Immerse yourself in luxury and convenience at Novotel Bangkok Platinum Pratunam. With its central location, modern rooms, and exceptional service, this hotel is the perfect home away from home for your Bangkok adventure.
Unwind and Indulge in Exciting Entertainment Facilities at Novotel Bangkok Platinum Pratunam
At Novotel Bangkok Platinum Pratunam, guests can enjoy a wide range of entertainment facilities that cater to their every need. Whether you're looking to shop, relax, or have some fun, this hotel has it all.
Indulge in a shopping spree at the hotel's shops, where you can find a variety of products to suit your taste. After a long day of exploring the city, head to the bar for a refreshing drink and unwind in a cozy and stylish atmosphere. For the ultimate relaxation, pamper yourself with a rejuvenating massage or indulge in the sauna and steam room facilities.
If you're in the mood for some excitement, the games room is the perfect place to challenge your friends or family to a friendly game. Alternatively, you can gather in the shared lounge/TV area and catch up on your favorite shows. Don't forget to visit the gift/souvenir shop to find the perfect memento to take home.
With its exceptional entertainment facilities, Novotel Bangkok Platinum Pratunam ensures that guests have a memorable stay filled with relaxation, fun, and convenience.
Stay Active and Refreshed at Novotel Bangkok Platinum Pratunam's Sports Facilities
Novotel Bangkok Platinum Pratunam offers a range of sports facilities to ensure that guests can stay active and refreshed during their stay. The hotel boasts a state-of-the-art fitness center, equipped with modern exercise machines and free weights. Whether you prefer cardio workouts or strength training, the fitness center has everything you need to maintain your fitness routine. With its spacious and well-lit environment, you can enjoy a satisfying workout session while overlooking the vibrant cityscape of Bangkok.
In addition to the fitness center, the hotel also features an inviting outdoor pool. Take a dip in the crystal-clear waters and feel the stress melt away as you swim a few laps or simply relax by the poolside. The pool is surrounded by comfortable loungers, where you can soak up the sun and unwind with a refreshing drink from the poolside bar. Sip on a tropical cocktail or indulge in a light snack while enjoying the tranquil ambiance of the pool area.
Furthermore, guests at Novotel Bangkok Platinum Pratunam can enjoy complimentary access to the hotel's free fitness center. This allows you to maintain your exercise routine without any additional cost. Whether you're a fitness enthusiast or just looking to stay active during your trip, these sports facilities at Novotel Bangkok Platinum Pratunam are sure to meet your needs and provide a rejuvenating experience.
Convenience at Your Fingertips: Novotel Bangkok Platinum Pratunam's Exceptional Facilities
Novotel Bangkok Platinum Pratunam goes above and beyond to ensure that guests have everything they need for a comfortable and convenient stay. With an array of exceptional facilities, this hotel is designed to cater to every guest's needs.
For those who prefer to indulge in the comfort of their rooms, the hotel offers 24-hour room service, ensuring that guests can enjoy a delicious meal or a refreshing drink at any time of the day or night. Additionally, the laundry service and dry cleaning facilities make it easy for guests to keep their clothes fresh and clean throughout their stay.
The hotel's concierge is always on hand to assist guests with any queries or requests they may have, ensuring that their stay is hassle-free. Safety deposit boxes are available for guests to store their valuable belongings securely, providing peace of mind. Moreover, the convenience store on-site allows guests to easily grab any essentials they may need during their stay.
Furthermore, Novotel Bangkok Platinum Pratunam understands the importance of staying connected, offering free Wi-Fi in all rooms and public areas. For those looking for a designated smoking area, the hotel has that covered as well. Guests also have the privilege of accessing the executive lounge, where they can enjoy exclusive benefits and services.
With express check-in/check-out services and luggage storage facilities, guests can make the most of their time exploring the vibrant city of Bangkok. The hotel's daily housekeeping ensures that rooms are kept clean and tidy, allowing guests to relax and unwind in a comfortable environment.
Novotel Bangkok Platinum Pratunam's convenience facilities are second to none, providing guests with a seamless and enjoyable stay. Whether you're traveling for business or leisure, this hotel ensures that all your needs are met with utmost convenience and efficiency.
Convenient Transport Facilities at Novotel Bangkok Platinum Pratunam
At Novotel Bangkok Platinum Pratunam, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to cater to your needs.
For guests arriving at the airport, our airport transfer service ensures a smooth and comfortable journey from the moment you touch down in Bangkok. Our professional drivers will be waiting to greet you and take you directly to the hotel, allowing you to relax and unwind after your flight.
If you're looking to explore the city and its attractions, our tour desk can help you plan and book exciting excursions. Whether you want to visit the iconic temples, experience the vibrant street markets, or take a boat tour along the Chao Phraya River, our knowledgeable staff will assist you in creating unforgettable memories.
For those who prefer to drive, our hotel offers a car park onsite, providing you with the convenience of parking your vehicle securely. Additionally, we offer a car hire service for guests who wish to explore the city at their own pace. If you prefer not to drive, our shuttle service and taxi service are available to transport you to your desired destinations.
At Novotel Bangkok Platinum Pratunam, we strive to make your stay as comfortable and convenient as possible. With our range of transport facilities, you can easily navigate the city and make the most of your time in Bangkok.
Unwind in Comfort and Style at Novotel Bangkok Platinum Pratunam
At Novotel Bangkok Platinum Pratunam, we strive to provide our guests with an exceptional stay, and our room facilities are designed to ensure your comfort and convenience. Each of our well-appointed rooms is equipped with air conditioning, allowing you to escape the heat and relax in a cool and comfortable environment. Slip into one of our plush bathrobes and indulge in a luxurious and rejuvenating experience after a long day of exploring the vibrant city of Bangkok. Stay updated with the latest news and events with a complimentary daily newspaper delivered right to your doorstep.
Get ready for a night out in the city with the help of our hair dryers, ensuring that you always look your best. Sit back and unwind while enjoying your favorite shows and movies on the television in your room. Quench your thirst and satisfy your cravings with the mini bar, stocked with a variety of refreshing beverages and snacks. Stay entertained with a wide selection of satellite/cable TV channels, providing endless entertainment options. Keep your drinks and snacks cool with the refrigerator in your room, allowing you to enjoy refreshments at your convenience. With our range of room facilities, your stay at Novotel Bangkok Platinum Pratunam will be nothing short of exceptional.
Indulge in a Culinary Delight at Novotel Bangkok Platinum Pratunam
At Novotel Bangkok Platinum Pratunam, guests can embark on a gastronomic journey with a range of dining facilities to satisfy every craving. Start your day with a scrumptious breakfast buffet, featuring a wide selection of continental delights to kickstart your morning on a high note. For those seeking a quick caffeine fix or a cozy spot to catch up with friends, the coffee shop offers a relaxed ambiance and a variety of beverages to choose from.
When hunger strikes, the hotel's restaurant is the perfect place to indulge in a delectable meal. With a diverse menu that caters to all tastes, you can savor both local and international cuisine prepared by skilled chefs. For guests with specific dietary requirements, the halal restaurant ensures a delightful dining experience that adheres to Islamic dietary laws.
Whether you prefer to dine in the comfort of your room or enjoy a meal at any time of the day, the 24-hour room service is at your service. With daily housekeeping and grocery deliveries available, you can truly relax and enjoy your stay without any worries. At Novotel Bangkok Platinum Pratunam, the dining facilities are designed to enhance your culinary experience and create unforgettable memories.
Luxurious and Comfortable Rooms at Novotel Bangkok Platinum Pratunam
At Novotel Bangkok Platinum Pratunam, we offer a wide range of room options to cater to every traveler's needs. Our Deluxe rooms are perfect for couples or solo travelers, featuring a spacious 27 square meters of space and a comfortable Double Bed. For those traveling with friends or family, our Deluxe Room with 2 single beds provides ample space and comfort.
For a truly indulgent stay, our Executive Park View Rooms offer stunning views of the city skyline and come with either a King Bed or 2 Single Beds. These rooms also include exclusive access to our executive lounge, where guests can enjoy complimentary refreshments and snacks.
Booking your stay at Novotel Bangkok Platinum Pratunam on Agoda ensures that you get the best prices available. With Agoda's easy and hassle-free booking process, you can secure your preferred room type with just a few clicks. Whether you're looking for a cozy Deluxe room or a luxurious Executive Suite, Agoda offers a seamless booking experience that guarantees a memorable stay at Novotel Bangkok Platinum Pratunam.
Discover the Vibrant Pratunam Neighborhood in Bangkok
Welcome to Pratunam, a bustling neighborhood in the heart of Bangkok, Thailand. Known as the city's fashion and shopping district, Pratunam offers a vibrant and energetic atmosphere that is sure to captivate your senses. From trendy boutiques and local markets to world-class shopping malls, this area is a shopaholic's paradise.
One of the highlights of Pratunam is the famous Platinum Fashion Mall, a haven for fashion enthusiasts. With over 2,000 stores spread across seven floors, this shopping mecca offers a wide range of clothing, accessories, and footwear at unbeatable prices. Whether you're looking for the latest fashion trends or unique souvenirs, Platinum Fashion Mall has it all.
But Pratunam is not just about shopping. It is also a food lover's paradise with numerous street food stalls and local eateries serving up delicious Thai cuisine. Indulge in mouthwatering dishes like pad Thai, green curry, and mango sticky rice as you explore the vibrant streets of this neighborhood.
In addition to shopping and dining, Pratunam is also conveniently located near some of Bangkok's top attractions. Take a short walk to the famous Erawan Shrine, a sacred Hindu shrine known for its stunning architecture and vibrant atmosphere. Explore the nearby Siam Paragon, one of the largest shopping malls in Asia, or visit the majestic Grand Palace and Wat Phra Kaew, home to the Emerald Buddha.
With its lively atmosphere, endless shopping opportunities, and proximity to major attractions, Pratunam is the perfect neighborhood to experience the vibrant spirit of Bangkok. Book your stay at Novotel Bangkok Platinum Pratunam and immerse yourself in the excitement and charm of this incredible area.
Traveling to Novotel Bangkok Platinum Pratunam from Bangkok's Nearest Airports
Welcome to Novotel Bangkok Platinum Pratunam, a luxurious hotel nestled in the vibrant district of Pratunam, Bangkok. When it comes to reaching this stylish accommodation from the nearby airports, you have several convenient options to choose from.
If you are arriving at Suvarnabhumi Airport, the most common way to reach Novotel Bangkok Platinum Pratunam is by taking a taxi. The journey takes approximately 30 minutes, depending on the traffic conditions, and offers a hassle-free experience. Alternatively, you can also opt for the Airport Rail Link, which connects the airport to the city center. From Phaya Thai station, it's just a short taxi ride to the hotel.
For travelers arriving at Don Mueang International Airport, taxis are readily available outside the terminal building. The journey to Novotel Bangkok Platinum Pratunam takes around 45 minutes, depending on the traffic. Another option is to take the A1 or A2 airport shuttle buses, which operate between the airport and various destinations in Bangkok. Get off at the Victory Monument, and the hotel is just a short walk away.
No matter which airport you arrive at, Novotel Bangkok Platinum Pratunam is easily accessible, allowing you to start your stay in Bangkok with utmost convenience and comfort.
Explore the Vibrant Surroundings of Novotel Bangkok Platinum Pratunam
Situated in the heart of Bangkok, Novotel Bangkok Platinum Pratunam offers easy access to a plethora of exciting landmarks and attractions. One of the most prominent landmarks nearby is the Baiyoke Sky Tower, an iconic skyscraper that offers breathtaking panoramic views of the city. Take an elevator ride to the observation deck and marvel at the stunning cityscape below.
For history enthusiasts, the Victory Monument is a must-visit attraction. This monument commemorates the victory of Thailand in the Franco-Thai War and is surrounded by bustling markets and shops, making it a vibrant spot to explore.
If you're traveling with family, Smileland is a fantastic attraction to visit. This indoor amusement park is filled with thrilling rides, games, and activities that will keep both kids and adults entertained for hours.
For those looking for a unique shopping experience, The Neon Night Bazaar is just steps away from the hotel. This vibrant night market is known for its colorful neon lights, trendy fashion stalls, and delicious street food.
Additionally, the hotel's proximity to Superior A.R.T., Mor Muanchol, Dermatology Clinic (Piel Clinic), Phyathai 1 Hospital, Dental Hospital, Mahidol University, and Dermatological Institute offers convenience for guests seeking medical services or visiting loved ones studying at the university.
With its prime location, Novotel Bangkok Platinum Pratunam ensures that guests have a memorable stay with easy access to a variety of landmarks and attractions.
Convenient Public Transport Stations near Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam is strategically located near several public transport stations, making it an ideal choice for travelers who want to explore Bangkok easily. One of the closest stations is Victory Monument BTS Station, which is just a short walk away from the hotel. This station provides easy access to popular attractions such as Siam Paragon, MBK Center, and Chatuchak Weekend Market.
For those arriving or departing by air, the hotel is also conveniently located near two Airport Rail Link stations. Phaya Thai Station is just a few minutes away, offering a direct connection to Suvarnabhumi Airport. Ratchaprarob Station is also nearby, providing easy access to both the airport and the city center.
Additionally, Makkasan Train Station is within close proximity to the hotel, offering connections to various destinations in Thailand. Whether you're planning to explore Bangkok or venture further into the country, Novotel Bangkok Platinum Pratunam's convenient location near these public transport stations ensures that you can easily navigate the city and beyond.
A Gastronomic Adventure Awaits
Indulge in a diverse range of culinary delights just steps away from Novotel Bangkok Platinum Pratunam. Once Upon a Time at Ruen Jao Khun Ou offers traditional Thai cuisine in a charming setting, while Manel Lanka serves up delectable Sri Lankan dishes. For those craving Indian flavors, Khurana Inn and Baan Ajarn are must-visit establishments. Singapore Boiled Rice is a local favorite known for its comforting dishes, and Honest vegetarian and Jain Restaurant caters to those with dietary restrictions. Spice up your taste buds at Chillihip Restaurant Centara Watergate Hotel Bangkok or enjoy a Korean BBQ feast at Salang Korean BBQ Buffet Restaurant. For those seeking international flavors, Ross Kitchen offers a diverse menu, while Al-Sana specializes in Middle Eastern cuisine. With such a wide array of options, your culinary adventure awaits just outside the doors of Novotel Bangkok Platinum Pratunam.
Unparalleled Shopping Experience
Novotel Bangkok Platinum Pratunam is surrounded by a plethora of world-class shopping landmarks, ensuring an unparalleled shopping experience for guests. Just a stone's throw away from the hotel, you'll find Gaysorn Shopping Center, a luxurious shopping haven that showcases an array of high-end fashion brands and designer boutiques. City Complex, another nearby shopping destination, offers a diverse range of shops and eateries, making it the perfect place to indulge in some retail therapy and grab a bite to eat. Indra Square is a bustling market where you can browse through a wide selection of clothing, accessories, and souvenirs at bargain prices. For tech enthusiasts, Pantip Plaza is a must-visit, with its numerous electronics stores offering the latest gadgets and tech accessories. Grand Diamond Plaza is a one-stop shopping destination, featuring a mix of international and local brands. Fashion enthusiasts will delight in visiting Robin Tailor, Oasis Outdoor Arena and Creative Market, and Ravis Tailor, where skilled tailors will create custom-made garments to suit your style. Watergate Pavillion is a vibrant shopping complex known for its trendy fashion outlets, while Impressions Tailor is renowned for its impeccable craftsmanship and attention to detail. With such a wide range of shopping landmarks in the vicinity, Novotel Bangkok Platinum Pratunam is the ideal choice for shopaholics seeking a truly unforgettable retail experience.
Luxury at an Affordable Price: Novotel Bangkok Platinum Pratunam
Experience the perfect blend of comfort, convenience, and affordability at Novotel Bangkok Platinum Pratunam. With an average room price of just $135, this hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Bangkok, which is $62.
Step into a world of luxury without breaking the bank. Novotel Bangkok Platinum Pratunam provides spacious and elegantly designed rooms that are equipped with modern amenities to ensure a comfortable stay. From plush bedding to state-of-the-art technology, every detail has been carefully considered to meet the needs of discerning travelers.
Located in the heart of Bangkok's vibrant Pratunam district, this hotel is surrounded by a plethora of shopping malls, trendy boutiques, and local markets. Whether you're a fashion enthusiast or a food lover, you'll find yourself in the midst of it all. And with the money you save on accommodation, you can indulge in the city's vibrant street food scene or shop till you drop at the nearby Platinum Fashion Mall.
Don't settle for ordinary when you can have extraordinary at an unbeatable price. Book your stay at Novotel Bangkok Platinum Pratunam today and discover the perfect combination of luxury and affordability in the heart of Bangkok.
Fantastic Food and Great Staff
Novotel Bangkok Platinum Pratunam is highly praised for its delicious food and excellent staff. Guests have raved about the wide variety of options available for breakfast, with the buffet offering a delectable spread. The helpful and friendly staff have consistently provided top-notch service, ensuring that guests feel welcomed and well taken care of throughout their stay. Additionally, the hotel's cleanliness and convenient location have also been highlighted by satisfied guests. With its cozy and comfortable rooms, Novotel Bangkok Platinum Pratunam is a great choice for a memorable stay in Bangkok.
Exceptional Customer Ratings for Novotel Bangkok Platinum Pratunam
Discover a hotel that consistently receives outstanding customer ratings - Novotel Bangkok Platinum Pratunam. With an overall rating of 8.6, this hotel is a favorite among travelers seeking a memorable stay in the heart of Bangkok, Thailand.
One of the standout features of Novotel Bangkok Platinum Pratunam is its exceptional staff performance. With a rating of 8.6, the hotel's dedicated team goes above and beyond to ensure that every guest feels welcomed and well taken care of. Whether it's providing personalized recommendations for exploring the city or offering prompt and efficient service, the staff at Novotel Bangkok Platinum Pratunam consistently receives praise for their professionalism and attentiveness.
Another aspect that sets this hotel apart is its prime location, earning an impressive rating of 9.3. Situated in the vibrant Pratunam neighborhood, guests have easy access to renowned shopping centers like Platinum Fashion Mall and CentralWorld. Additionally, the hotel is conveniently connected to the BTS Skytrain, making it effortless to explore other popular attractions in Bangkok. With such a central location, guests can immerse themselves in the city's bustling energy while enjoying the comfort and tranquility of Novotel Bangkok Platinum Pratunam.
Excellent8.5
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Located in the heart of the city, this hotel is perfect for both shopaholics and tourists. Guests can easily access the transportation and a sheltered walkway. The friendly and helpful staff with an excellent attitude is always ready to assist. The rooms are spacious and comfortable with soft and comfy beds. The hotel also provides great value for money with its ideal location for Platinum Mall shoppers and Muslim travelers with Halal food options.
Few guests cited room cleanliness issues, with dirty toilets and unpleasant smells.
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We had an amazing experience at Novotel Bangkok Platinum Pratunam. The staff went above and beyond, even surprising us with a complimentary upgrade to a spacious park-view room overlooking the city skyline. Their thoughtful gesture of extending our checkout time for free, knowing our flight was late, made our last day in Bangkok so much more comfortable and stress-free. The location is unbeatable — right above Platinum Mall and just a short walk to CentralWorld and Pratunam markets, making shopping and dining incredibly convenient. The breakfast buffet offered a great mix of local and international dishes, and every staff member we met was warm, attentive, and genuinely caring. Highly recommended for anyone seeking comfort, convenience, and outstanding hospitality in the heart of Bangkok!
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alin U. Guest Experience Manager
Biggest win for the hotel is definitely location; it is just walking distance to CentralWorld. It is right beside our hotel and there is a sheltered walkway if you exit from Platinum Mall. Apart from that, the beds are really very comfortable. Staff are very friendly and accommodable. Rooms are very clean too. Disadvantage was that we could not check in on time, we were told that the room were not ready as they were fully booked, wanted to give us a free upgrade to a family room but there was a bunk bed as we initially wanted to separate beds. On the morning of the checkout, there were drilling noises, lucky we were already up if not could have disturb our sleep for sure. As an overall, it is still a good hotel, but I wouldn't say it is super value for money. But it is definitely all for comfort and convenient. Would be really great for family with kids as the rooms are big!
Dear Valued Guest, Thank you for sharing your experience at Novotel Bangkok Platinum Pratunam. We’re delighted to hear you enjoyed our convenient location, comfortable beds, clean room, and friendly staff. We sincerely apologize for any inconvenience during your stay . Your feedback is valuable and will be shared with our team as we continue to improve our guest experience. With best regards, Kedsaraporn B. Guest Experience Manager
The location is excellent being next to Platinum mall and the covered skybridge linking to Centralworld and Big C onwards. With such a location, we are never out of food options be it from restaurants in Centralworld or the local food stalls set up outside Platinum mall. Getting around from here was also convenient especially on rainy days. With the covered walkway that links all the way to Chit Lom BTS station (although one will need to walk pass Big C and enter one of the malls), you are sheltered from the rain or sunshine. Breakfast was also a good spread and we had a call from front desk one day asking if there was any food in particular that we will like added to breakfast buffet. I thought that was such a considerate gesture. Overall, a lovely stay in Novotel.
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alin U. Guest Experience Manager
Lovely location with friendly staff. I especially love the staff (day and night shift both) at the Platinum bar. They have one for one Singha beer from 11am to 1030 pm. Literally the whole day! The beer was refreshing cold and served with complimentary peanuts n crackers. I went to the bathroom the the crackers were thoughtfully refilled! The room was clean and comfortable. I had the best sleep of my life. Small minus, was that the gym n pool were under renovation. However they have alternative gym n pool for guests to use at a hotel nearby. A bit inconvenient. But am looking forward to using the new gym n pool cuz I will be back here again!
550 meters to public transportation
Airport transfer
Currency exchange
Located in heart of Bangkok
“Perfect Anniversary Stay at Novotel Bangkok Platinum Pratunam”
My wife and I stayed at Novotel Bangkok Platinum Pratunam for our wedding anniversary, and it turned out to be one of our most memorable trips. The hotel surprised us with a beautifully decorated room – rose petals on the bed, a small cake, and a thoughtful handwritten card. This simple but heartfelt gesture truly touched us and made our celebration feel extra special. The location is fantastic, right above Platinum Fashion Mall, with easy access to shopping, food, and transport around the city. Our room was clean, comfortable, and quiet, offering a relaxing escape from the busy streets below. Staff were consistently friendly and attentive, always greeting us with a smile and happy to help with any request. Breakfast had a good variety and quality, and the overall atmosphere of the hotel felt modern yet welcoming. We would gladly return and highly recommend Novotel Bangkok Platinum Pratunam, especially for couples celebrating an anniversary or any special occasion.