Excellent 8.5
Based on 4864 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 4864 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7
Sort by

Boon from Singapore
Families with older children
Superior Twin Room
Stayed 3 nights in March 2015
Fantastic stay at Novotel platinum for 4th time
Convenient location, extremely helpful concierge Mr Pong, great breakfast spread.
Reviewed March 22, 2015
Did you find this review helpful?

Wong from Singapore
Families with young children
Superior Twin Room
Stayed 3 nights in March 2015
Very location and very clean the room
Good location good customer service room very clean
Very satified with the service n room cleanliness
Reviewed March 22, 2015
Did you find this review helpful?

Wan from Malaysia
Groups
Superior Twin Room
Stayed 3 nights in March 2015
Feeling disappointed.
Only good location for those who want to shop at Platinum Shopping Mall, nothing else impress me.
Cleanliness of the room can be improved. The first day didn't clear the trash and the second day didn't vacuum the floor. Everyone can come up to the room, feel unsecured about that. No security check for those who enter the hotel.
Reviewed March 21, 2015
Did you find this review helpful?

Shahira from Singapore
Families with young children
Superior Double Room
Stayed 4 nights in March 2015
Great stay, friendly staffs
The Hotel n Staffs were great, room is big n comfy & shops are everywhere.
My stay was a pleasant one. When I reached at e hotel e front desk told me that she's giving me a room wif sofa as I have 2young kids wif me, but it's not ready yet. I have to wait for an hr. So we went to survey e shopping mall while waiting. After we got our room, e front desk that attended to us earlier called us n told me if I want an extra bed as their policy is if there're young kids were entitled for one.. That is great! B/fast spread was ok but we were entertained by a 1pc musician. Shops are everywhere around the hotels..very convenient but price wise not as cheap as b4...to find a halal food was ok I guess as I've done my research b4 hand!😄 Hotel spa was great! Maybe I was lucky to get a pair of great hands n the therapist is very good. The only thing I hate is e traffic n road dust...AND, I forgotten n left my Hard Rock Cafe Merchandises behind, in e room cupboard!! Other than that, our stay was good!
Reviewed March 21, 2015
Did you find this review helpful?

LIM from Singapore
Families with young children
Superior Double Room
Stayed 4 nights in March 2015
Awesome staff, service, buffet breakfast, location
The wide variety of breakfast choices, fluffy bed n pillows, room size is big, location is great!
Best hotel ever I have stayed in Bangkok from the 6th previous trip. Will definitely stay here again the next time I am here. The breakfast changes daily and there's simply too many choices for my stomach to choose from. Room is huge enough for me to open 3 luggages at the same time. Love the sofa bed too..it makes me wanna lie on it and not do anything. Awesome location too! Just above platinum mall i can unload my loots anytime without having to travel a long way. Even for a toilet break i can just go back to the hotel too. Staffs are helpful and friendly as well. Hotel is new! The free tuk tuk service is awesome! We used it to go to Siam paragon twice! So convenient and we can save the trouble of walking and haggling with the cabs/tuk tuk.
Reviewed March 21, 2015
Did you find this review helpful?

Leong from Malaysia
Couples
Superior Double Room
Stayed 3 nights in March 2015
Great place to stay
Comfortable bed. Good location. Nice view at level 9 bar
Great, awesome, comfortable
Reviewed March 21, 2015
Did you find this review helpful?

Ai from Malaysia
Families with young children
Superior Double Room
Stayed 2 nights in March 2015
Good
Good
Reviewed March 20, 2015
Did you find this review helpful?

TOH from Singapore
Families with young children
Executive Double Room
Stayed 4 nights in February 2015
great stäy
food, location, service
Excellent location. Excellent breakfast. Great service.
Reviewed March 20, 2015
Did you find this review helpful?

Hui from Singapore
Families with young children
Superior Double Room
Stayed 3 nights in March 2015
One of the Most convenient hotel in Bangkok
Direct access to shopping, free tu tu rides, comprehensive breakfast
Great. Will return.
Reviewed March 20, 2015
Did you find this review helpful?

Wee from Singapore
Families with young children
Superior Double Room
Stayed one night in January 2015
Value Hotel
Location, Price, Popular
Central location with shopping mall aplenty surrounding
Reviewed March 20, 2015
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: