Excellent 8.5
Based on 4864 reviews

Recent customer comments

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Excellent



based on 4864 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7
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Phaik from Malaysia
Families with young children
Superior Twin Room
Stayed 4 nights in January 2015
Good location and good service
Good location for shopping
very good location for shopping. Walking distance to the famous shopping mall like Central World, Isetan, etc..
Reviewed January 26, 2015

Lee from Singapore
Couples
Superior Double Room
Stayed 3 nights in January 2015
Excellent Location
Location, room, comfort
Enjoyable, comfortable.
Reviewed January 25, 2015

Lay from Singapore
Groups
Superior Twin Room
Stayed 3 nights in January 2015
Great location
good location, alot shopping centre and nice hotel room
Reviewed January 25, 2015

LI from Singapore
Couples
Superior Double Room
Stayed 3 nights in January 2015
Nice hotel
The room are clean and spacious. The staffs were friendly and helpful.
The stay was a good and pleasant one. The room were clean and spacious. And the staffs were all friendly and helpful. Overall a good stay.
Reviewed January 25, 2015

Ratchatiya from Thailand
Couples
Superior Double Room
Stayed one night in January 2015
Love novotel
location,room,food
it good all just only one thing that the room too small and the hot water too hot . other it all the best i love to stay again .
Reviewed January 24, 2015

Shirley from Singapore
Business travelers
Superior Double Room
Stayed one night in January 2015
Great Concierge Service
Concierge service
Truly value for money. The Concierge team was fantastic. Concerned that I may be late in getting to the airport, the concierge creatively helped me with my luggage across the busy roads of Bangkok, hailed a tuk tuk for me so that I could take a train to the airport! That's great service
Reviewed January 24, 2015

THYE from Malaysia
Solo travelers
Superior Twin Room
Stayed 3 nights in January 2015
Free tuk tuk :D happy with that because save $$$$$
Free tuk tuk , swimming pool and lounge
Reviewed January 23, 2015

lee from Singapore
Groups
Superior Double Room
Stayed 3 nights in January 2015
Good service and value for money
1) the friendly of the staff and the heart to serve 2) the price is competitive 3) room & location
Excellent
Reviewed January 23, 2015

Chen from Taiwan
Solo travelers
Superior Double Room
Stayed one night in October 2014
fantastic
luxury, clean, convenient
awesome place with so nice service. Hard to find another hotel better than here. The best thing here is the city view.
Reviewed January 22, 2015

PEI from Singapore
Solo travelers
Superior Twin Room
Stayed 3 nights in January 2015
Good location, clean room
Location, room cleanliness, helpful staff
Best location for avid Platinum mall shoppers. It is also near to the Palladium mall (good for night market), Big C Super Centre and Central World (less than 10mins walking distance). Nearest BTS station: Chit Lom (within 10-15mins walking distance) Room was pretty clean and comfy, except for the air-con function. The temperature control doesn't seem to work and we have to keep turning on and off the switch to adapt to the coldness. Other issues are the lack of mirror and dim-ness in the room. Overall, I'll recommend this hotel to travelers who loves shopping in Platinum Mall and Pratunam market.
Reviewed January 22, 2015


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