Excellent 8.5
Based on 4864 reviews

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Excellent



based on 4864 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7
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Li from Singapore
Families with older children
Executive Double Room
Stayed 5 nights in December 2014
Shopping Spree
Evening cocktails from 5 to 7pm, free shuttle of tuk tuk
Booked and paid for Executive Suite but ended up in top floor corner room with no scenery, ended up change to standard room at lower floor
Reviewed December 26, 2014

Madeleine from Singapore
Couples
Executive Twin Room
Stayed 4 nights in December 2014
location good for shopping at pratunam only
location - next to pratunam mkt. I can't thibk of other good points
Did not get the room requested. Wanted a twin room facing central world but got king room facing pratunam instead. Hotel staff says they are on full house. The hotel / palladium mall diagonally opposite has 2 huge TV screens switched on feom 553am till 3am maybe? Impossible not to close the curtains. Aircon switch has a constant sound. The fire detector is constantly blinking green. The traffic was still heard even on 25th floor. It was very hard to sleep. I changed room the next day. The room change was delayed and i returned to the hotel thrice for this cos the housekeeping has not cleaned the room. The new room has cranky aircon and water plumbing. I was too lazy to feedback by then. Overall not what i expected from novotel. The premier lounge breakfast selection was very poor.
Reviewed December 26, 2014

Wiyanti from Indonesia
Couples
Superior Double Room
Stayed one night in December 2014
GOOG HOTEL
LOCATION LOCATION LOCATION
GOOD
Reviewed December 26, 2014

Ng from Singapore
Groups
Superior Double Room
Stayed 5 nights in December 2014
Novotel platinum bangkok
Good location especially if you are going for shopping at platinum mall and pratunam market. Good access to good local food.
Very satisfied with the location and service. Some rooms especially the corner ones are relatively smaller.
Reviewed December 25, 2014

NG from Malaysia
Couples
Superior Double Room
Stayed 2 nights in August 2014
My second time with this hotel. Great!
Location location location
As expected, nice and comfortable.
Reviewed December 25, 2014

Kimmy from Malaysia
Couples
Superior Double Room
Stayed 5 nights in December 2014
Execellent location
Location and room
If you are not under budget, Novotel Platinum is the best hotel to stay if shopping is on your list. Located just above Platinum Mall and in the middle of other shopping areas/ malls (Pratunam market, Central Mall, Big C Supermarket) BTS Chit Lom is about 5mins walk using skybridge at the Central Mall. Lots of eateries in the area near the hotel as well. Big room and bathroom. Friendly staff and very helpful as well. Was given a complimentary cake for our honeymoon
Reviewed December 24, 2014

Yvonne from Singapore
Couples
Superior Double Room
Stayed 3 nights in December 2014
Nice hotel and good location for shopping
Location/room comfort and value for money
Reviewed December 24, 2014

Anna from Singapore
Families with young children
Superior Double Room
Stayed 2 nights in December 2014
wifi problem
service, location
The hotel claim free wifi in room... it does not auto connect and was quite difficult to get in too.
Reviewed December 24, 2014

POH from Singapore
Couples
Superior Double Room
Stayed 3 nights in November 2014
very good
location, clean room, friendly staffs
location, clean room, friendly staffs
Reviewed December 23, 2014

NEW from Malaysia
Business travelers
Superior Double Room
Stayed 2 nights in December 2014
Novotel pratunam
Location, breakfast, service level
Reviewed December 22, 2014


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