Excellent 8.5
Based on 4864 reviews

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Excellent



based on 4864 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room comfort and quality 8.6
  • Service 8.6
  • Value for money 8.1
  • Food and dining 7.7
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Noel from Philippines
Couple
Superior Twin Room
Stayed 2 nights in January 2016
Location and comfort
It has the best location and breakfast. It is clean and the staff atttentive.
Comfortable and pleasant
Reviewed February 04, 2016
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Odkhuu from Mongolia
Family with young children
Superior Twin Room
Stayed 3 nights in January 2016
hotel in shopping area
good location, clean and comfortable rooms
We were satisfied that stayed at Novotel Hotel
Reviewed February 04, 2016
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Odkhuu from Mongolia
Family with young children
Superior Twin Room
Stayed 3 nights in January 2016
Hotel direct in shopping area
Location, clean and big rooms
This hotel is clean and with good location. . For shopping, we have direct access from Hotel to the Fashion Mall with many famous brand shops. We were satisfied that stayed at Novotel Hotel
Reviewed February 04, 2016
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Terence from Malaysia
Couple
Superior Double Room
Stayed 3 nights in September 2015
Good for relaxing holiday
Nice place to stay. Beside Platinum Mall and all other major shopping center. Free tuk tuk shuttle
Reviewed February 02, 2016
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Diana from Singapore
Couple
Superior Double Room
Stayed 2 nights in January 2016
Excellent hotel with good location
Location, rooms, shops
Excellent hotel with good location
Reviewed February 01, 2016
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JANE from Singapore
Couple
Superior Double Room
Stayed 2 nights in January 2016
Great stay
Clean. Convenient. Comfortable stay.
Reviewed February 01, 2016
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Patsy from Singapore
Couple
Superior Double Room
Stayed 3 nights in October 2015
happy couple!!
great location...value foe the price, cosy, very friendly n helpful staffs even the guards were friendly and helpful too!!
Reviewed January 29, 2016
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Wei from Singapore
Family with older children
Superior Double Room
Stayed 2 nights in January 2016
Decent value
- Good location in shopping area. - Good service from staff.
Reviewed January 28, 2016
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Soak from Singapore
Couple
Superior Double Room
Stayed 3 nights in January 2016
Excellent service
Great location, excellent hotel
Reviewed January 28, 2016
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Li from Singapore
Group
Superior Twin Room
Stayed 3 nights in January 2016
2nd time awesome
Location and attentive staff
Only one slight put off: 3 of us stayed in a room together and had requested for an extra bed in our special request, which we were told would be charged upon checking in. When we checked in at 2am, the hotel receptionist told us he will arrange for the extra bed to be set up (which we don't understand why wasn't this set up prior to us arriving since we had not only indicated in the special request, but had also separately email Agoda.) Other than that, the staff were attentive, pleasant and helpful. We had requested for extra pillow and some cutlery on separate occasions which it was provided to us promptly. The location rocks big time.
Reviewed January 27, 2016
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