Excellent 8.5
Based on 4865 reviews

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Excellent



based on 4865 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7
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TOH from Singapore
Group
Superior Twin Room
Stayed 3 nights in December 2015
Good and nice place to stay
swimming pool nice
Reviewed December 17, 2015
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Kai from Singapore
Group
Superior Twin Room
Stayed 3 nights in December 2015
v v good location n best pillows
pillows r of the right height, location is awesome, massage is great@
v good!
Reviewed December 17, 2015
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IRENE from Malaysia
Family with young children
Superior Double Room
Stayed 5 nights in April 2015
Good Stay
Good Location
Overall is good.
Reviewed December 16, 2015
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NG from Singapore
Family with young children
Superior Double Room
Stayed 3 nights in December 2015
Feeling back to Home
Good Service ,Staff friendly & Covenient near shopping centre
Reviewed December 14, 2015
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Li from Singapore
Group
Superior Twin Room
Stayed 4 nights in December 2015
Great location and really clean
Location, staff attitude, cleanliness
The hotel location is good. Staffs at the ground floor is really helpful in helping us to get cab. Only unsatisfised point is when I need to ask for four times via the phone for fresh towels. The process take about 45 mins. But the rest is good
Reviewed December 14, 2015
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Clarissa from Singapore
Family with young children
Superior Double Room
Stayed 5 nights in November 2015
Great Location and Comfort
Clean, convenient and helpful staff
We are very happy with our 5 night stay and will definitely pick this hotel again. Room and hotel cleanliness is very important for us with young kids, and we felt very safe too. Concierge, front desk and housekeeping staff are friendly and helpful, offering tips when approached. Interesting selfie booth and a table game kept the kids occupied at the lobby. One of us could also walk back to hotel to offload our shopping from platinum mall when the other carry on with the shopping with the kids. Complimentary shuttle to Siam paragon is useful, and wish they could start at 930 or 945am instead of 10am as kidszania and other mall attractions opens at 10. We also enjoyed the drink at lobby bar with the kids, a wonderful way to end the day watching the crowd, getting fascinated by the round base glass in Aircon comfort, and not smoky or rowdy! And the best for parents with young kids- massage is available at hotel wellness floor till late!
Reviewed December 14, 2015
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QING from Singapore
Couple
Superior Double Room
Stayed 4 nights in December 2015
Extremely decent and deserving 4-star hotel
Location, Cleanliness, Service
This is my 4th time in Platinum novotel and note that the standards of the hotel does not disappoint. The hotel has food and beverages options available and is on the 6th floor of Platinum Mall 2. This would be very recommended for tourists who want to explore the shopping area in Pratunam. It is also walking distance to Central world mall (7mins) and Siam Paragon/Siam Center (15mins). The only drawback of this hotel is the distance from the BTS.
Reviewed December 14, 2015
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Kang from Singapore
Couple
Superior Double Room
Stayed 3 nights in December 2015
Excellent location
Location, cleanliness, convenient
Reviewed December 13, 2015
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Ong from Singapore
Couple
Stayed 2 nights in October 2015
location, friendly staff, nice room
location, friendly staff, nice room
good experience with this hotel
Reviewed December 13, 2015
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chan from Hong Kong
Couple
Superior Double Room
Stayed 3 nights in December 2015
nice hotel good price
renovation, staff
Reviewed December 13, 2015
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