Excellent 8.5
Based on 4864 reviews

Recent customer comments

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Excellent



based on 4864 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room comfort and quality 8.6
  • Service 8.6
  • Value for money 8.1
  • Food and dining 7.7
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Dawn from Singapore
Groups
Superior Twin Room
Stayed 3 nights in May 2015
nice room and good service
location, value for money, clean
it was great! breakfast had a good selection, and room was spacious and clean! club lounge offering was very good as well!
Reviewed December 04, 2015

Joanna from Singapore
Families with young children
Superior Double Room
Stayed 3 nights in November 2015
Good service hotel
Good customer service and good location
Very happy hv chosen Novotel Platinum for this trip. They have very good staff who go extra mile to make customer happy. They presented a surprise cake on my birthday and really make my day :) one of the staff named Tong helped my son to find his toy when he accidentally left it in the taxis and delivered the toy to our room. Really apprrciate his great help. We had a very pleasant stay and will chose Novotel Platinum again.
Reviewed December 03, 2015

ZE from Malaysia
Families with young children
Superior Double Room
Stayed 5 nights in November 2015
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast
Reviewed December 03, 2015

ZE from Malaysia
Families with young children
Superior Double Room
Stayed one night in November 2015
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast
Nice hotel with comfortable bed. good breakfast
Reviewed December 03, 2015

kelly from Indonesia
Groups
Superior Double Room
Stayed 2 nights in July 2015
good location
location, cleanliness, service
Reviewed December 03, 2015

lai from Malaysia
Solo travelers
Superior Double Room
Stayed one night in April 2015
Good location
location,room design & friendly staff
very satisfied in this hotel and enjoy the roof top for drinks. suitable for those ladies to stay and shopping in this area. They have free shuttle tuk tuk drop by in some area.
Reviewed December 02, 2015

Tze from Singapore
Couples
Superior Double Room
Stayed 3 nights in November 2015
4 days 3 nights; First visit to the Hotel
Location, Ambience and Great Attentive Staffs
It was great compared to other hotels that we have stayed nearby before in terms of location and conveniences as it's at the mid point of the popular L district. However the Internet was weak from the room I'm staying and it's very weird to experience this. Also, some washroom problems that I'm facing. In Hotel massage is expensive compared to other hotels.... However, one thing I must agree and say is, they have very good, nice and good staffs at every single department! Thumbs Up!
Reviewed December 02, 2015

Tan from Singapore
Families with older children
Superior Twin Room
Stayed 4 nights in November 2015
GOOD STAY
location, clean, helpful bellman
Good and clean, but room is small for family. Great location for value shopping and dinning with family.
Reviewed December 02, 2015

Eric from Singapore
Families with older children
Superior Double Room
Stayed 2 nights in November 2015
Superb Location
Best location, comfortable room
Hotel staffs are a little inefficient. Hotel location is superb with it linked to Starbucks, Mcdonalds and Platinum shopping center.
Reviewed December 01, 2015

Christina from Indonesia
Solo travelers
Superior Double Room
Stayed one night in November 2015
Convenient to shop
Location, facility, access to Malls
The hotel is the one you should choose when you intend to shop at Platinum. They have direct access from the hotel. The hotel also has tuk tuk shuttle service to go to nearby mall. Otherwise, the traffic around is a bit bad.
Reviewed November 30, 2015


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