Excellent 8.5
Based on 4864 reviews

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Excellent



based on 4864 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7
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Lei from Singapore
Families with young children
Stayed 3 nights in June 2015
Platinum executive suite room
Linked to platinum mall, easy access to central world and Big C, warm staff
The suite room itself is not very big. The living hall area is odd shaped. But the toilet is good! 1 toilet by itself, 1 toilet where the vanity area is and the bathtub is also there. Very heavy traffic around the area. I like the fact that they provide a free single bed for the suite room. This hotel is very convenient for serious shoppers.
Reviewed June 23, 2015
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ang from Singapore
Couples
Superior Double Room
Stayed 3 nights in June 2015
Escape to BKK
Location!
Reviewed June 23, 2015
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joycelyn from Singapore
Families with young children
Superior Double Room
Stayed 3 nights in September 2014
Good size room in a good location
Location, good room size and street food everywhere
Love the rooms, clean and new.
Reviewed June 23, 2015
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Kelly from Singapore
Groups
Superior Twin Room
Stayed 3 nights in June 2015
Excellent Location
Location
Great
Reviewed June 22, 2015
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Jee from Singapore
Families with older children
Stayed 5 nights in June 2015
Great location & service
Great location. Excellent service and near to shopping area
Greeted with surprise birthday cake for my wife on the last day of our stay. Provide free Tuk Tuk ride to various shopping locations were a greet service to hotel guests.
Reviewed June 22, 2015
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min from Singapore
Groups
Superior Double Room
Stayed 2 nights in June 2015
Great location, comfy rooms
location, clealiness, polite staff
I love the location of the hotel. It is directly next to platinum mall, and the hotel is linked to the mall at level 5, which is super convenient for shoppers. The staff of the hotel were very friendly and polite. The room was very comfortable and clean. One thing that made the stay a little less enjoyable was that the hotel phone keep ringing. The loud speakers of the phone keep turning on by itself in the night and it really interrupted our sleep. We called the front desk and they told us they'll end engineers up to check, but we waited for more than an hour nobody came up.It would be nice if the staff were more prompt on the servicing that guests need. Overall, it was a good stay.
Reviewed June 22, 2015
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Michelle from Singapore
Families with young children
Stayed 4 nights in June 2015
Great location good service
It is situated at the heart of the shopping malls.Rooms were spacious and staff are friendly.
Reviewed June 21, 2015
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Chin from Singapore
Families with older children
Superior Twin Room
Stayed 4 nights in June 2015
Good location and very convenient
Location, convenience and shopping
The check-in was very smooth. Hotel staff was very helpful.
Reviewed June 21, 2015
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siew from Singapore
Families with older children
Superior Twin Room
Stayed 4 nights in June 2015
Nice surrounding
Lounge at level 9 relaxing, bedroom view
Reviewed June 21, 2015
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Cheuk from Hong Kong
Couples
Superior Double Room
Stayed 6 nights in April 2015
hotel
Location
Reviewed June 21, 2015
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