Excellent 8.5
Based on 4864 reviews

Recent customer comments

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based on 4864 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room comfort and quality 8.6
  • Service 8.6
  • Value for money 8.1
  • Food and dining 7.7
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Vera from Philippines
Executive Suite King
Stayed 3 nights in September 2016
Great vacay!
Novotel has a great location, with high end fashion trend , supermarkets, restaurants & street foods .. Its swimming pool is cozy, infinity style ..staff are excellent, very polite & efficient .. Hotel is very clean.. Food is great, only they served the same food for 3 buffet breakfast we had.. With a few new ones.. Aside from our breakfast buffet, as inhouse guest we had free mini japanese buffet, alcoholic & non-alcoholic drinks with desserts every 5-7pm.. Just great!
Reviewed September 22, 2016

ang from Singapore
Solo travelers
Superior Twin Room
Stayed 2 nights in March 2016
Best Hotel In Bkk
Good location, Clean hotel, Nice Staff especially Ms Natasha.
Reviewed September 22, 2016

ONG from Singapore
Families with older children
Standard Room with 1 double bed
Stayed 4 nights in September 2016
good location but a bit far from BTS
Breakfast no good... No changes Not much choices
Reviewed September 22, 2016

Lai from Malaysia
Executive Suite King
Stayed one night in September 2016
Location is marvelous but service is so so
My gfs and i booked a suite for a weekend stay. We called housekeeping 3 times requesting for coffeemate and it was only brought to us 40 minutes later. The TV was faulty too.
Reviewed September 22, 2016

Chee from Singapore
Superior Double Room
Stayed 4 nights in February 2016
convenient location to stay and shop
Reviewed September 22, 2016

vy from Vietnam
Families with young children
Standard Room with 1 double bed
Stayed 3 nights in September 2016
Good location, Friendly staff
My small family just spent 3 nights at this hotel. We are satisfied with the location here, can access to the shopping centers easily. The room is okay, the view is nice since We stayed at 18th floor. The staff are extremely friendly and professional. But the food is actually just all right, they are not really various breakfast buffet dishes.
Reviewed September 21, 2016

Tan from Singapore
Standard Double Room
Stayed 3 nights in June 2016
As expected of Novetel A++++
Excellent place to stay with very professional staffs. I am very pleased to stay in this hotel again. Thanks!
Reviewed September 21, 2016

Vincent from Singapore
Families with young children
Deluxe Room with 2 single beds
Stayed 3 nights in September 2016
A Return Visit.
Our 1st visit a few months back, was filled with good memories, staying at this hotel. When the time came for our next family trip, our choice was obvious. HIghly Recommended.
Reviewed September 19, 2016

Vincent from Singapore
Families with young children
Superior Twin Room
Stayed 3 nights in June 2016
Highly Recommended
Friends recommendation and the location was what attracted us to book this hotel. No Regrets.
Reviewed September 19, 2016

YING from Singapore
Standard Room with 1 double bed
Stayed 2 nights in April 2016
superb clean and comfy room
so so customer service . but great location and room with unblocked view. pool and steambath are getting dated though
Reviewed September 19, 2016


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