Novotel Bangkok Sukhumvit 20
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8.8
Excellent
2.6% this month
/10
(972 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - 430 meters from city center
Popular neighborhood
Parking
FREE
  • Gallery F-Stop30 m
  • Damanino Bespoke240 m
  • Dptailors250 m
  • Mambo Cabaret250 m
  • De Fabiano Bespoke Tailors260 m
  • Stylo's Collection260 m
  • Jass Fashions310 m
  • Fiorenzo Tailor330 m
  • Adorable Mine Shop330 m
  • Samadha Thai Pants340 m
  • Free Wi-Fi

    Novotel Bangkok Sukhumvit 20

    19/9 Soi Sukhumvit 20, Klong Toey, Sukhumvit, Bangkok, Thailand, 10110 - See map
    "Food was good, and the Sky Bar very cool view of the city."
    James - October 27, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.3 rating for cleanliness
    • 620 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Bangkok

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 42 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 9,900 Bangkok properties
    See all rankings
    Cleanliness score
    9.3/10
    Review score - United States
    9.3/10
    Service score
    9.1/10
    Couples review score
    8.9/10
    Better than
    99
    %
    of Bangkok properties
    Better than
    99
    %
    of Bangkok properties
    Better than
    98
    %
    of Bangkok properties
    Better than
    98
    %
    of Bangkok properties
    Value for money8.7
    Distance to city center1 km
    Location rating8.3
    Nearest airportSuvarnabhumi Airport (BKK)
    Distance to airport20.6 km

    Rooms available at Novotel Bangkok Sukhumvit 20

    Family Suite
    Family Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room 1 King Size Bed
    Executive Room 1 King Size Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room 2 single Beds
    Superior Room 2 single Beds
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Room 2 Single Beds
    Executive Room 2 Single Beds
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room 1 King Bed
    Deluxe Room 1 King Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
      Enter dates to see prices
      Deluxe 2
      Deluxe 2
      ...
      • Room size: 30 m²/323 ft²
      Enter dates to see prices
      Family room Standard
      Family room Standard
      ...
        Enter dates to see prices

        What people love about Novotel Bangkok Sukhumvit 20

        • 10.0
          Exceptional
          Location

          "Very good location, excellent service and breakfast."

          Sven

          |

          January 5, 2019

        • 10.0
          Exceptional

          "Arrangements were amazing."

          sohni

          |

          May 6, 2018

        • 10.0
          Exceptional
          Staff 

          "Fantastic Hotel Everything was so smooth friendly staff speaks very good English would love to stay there Again."

          David

          |

          July 3, 2018

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        More about Novotel Bangkok Sukhumvit 20

        More about Novotel Bangkok Sukhumvit 20

        9.6
        Exceptional

        "Great place to stay in Bangkok."

        James

        |

        October 27, 2018

        An overview

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        What they offer

        6.0
        Review score
        Breakfast

        "Nice room & good breakfast."

        Yuk J.

        |

        December 7, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Thai cuisine
        Thai cuisine
        Tamarind Cafe Gallery F-stop
        290 m Thai
        Sue Non Kin
        290 m Thai
        M & J Restaurant & Bar
        310 m Thai
        American cuisine
        American cuisine
        New York Style Steak & Burger
        190 m American, Diner, Steakhouse
        Zeta Cafe
        220 m American, Asian, Indian
        The Sport Corner
        270 m American, Bar, Pub
        Asian cuisine
        Asian cuisine
        Khing Klao
        110 m Asian, Thai
        Legends Sports Pub & Restaurant
        130 m Asian, Bar, European
        Myra Restaurant
        160 m Asian, Chinese, Gluten Free

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Reviews of Novotel Bangkok Sukhumvit 20 from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (972)Booking.com Reviews (2582)
        8.8
        /
        10
        Excellent
        2.6% this month
        Cleanliness9.3
        Facilities8.8
        Location8.3
        Service9.1
        Value for money8.7
        Rating
        9+ Exceptional (248)
        8-9 Excellent (81)
        7-8 Very Good (70)
        6-7 Good (24)
        <6 Below Expectation (15)
        Time of the year
        Mar - May (89)
        Jun - Aug (123)
        Sep - Nov (117)
        Dec - Feb (109)
        All guests (972)
        All room types
        All languages

        Show reviews that mention 

        Showing 438 verified guest comments
        12345
        10.0
        Exceptional
        steven from United Kingdom
        Solo traveler
        Superior
        Stayed 3 nights in July 2019

        Exceptional”

        Small pool location ok very busy not for peace and quite lots of things to do good transport near by

        Reviewed July 25, 2019
        8.8
        Excellent
        Hong from Singapore
        Solo traveler
        Superior Room 2 single Beds
        Stayed 2 nights in June 2019

        some distance from Asok BTS”

        too far to lug luggage/shopping on foot from BTS. hotel provides free tuk tuk to Soi 18, which covers about half the way. however, the tuk tuk tends to get stuck in the traffic during peak hours. get the hotel's phone number and call them ahead to pick you at Soi 18. everything else about the hotel is perfect, especially the breakfast

        Reviewed June 11, 2019
        8.0
        Excellent
        Cindy from Singapore
        Business traveler
        Superior Room 2 single Beds
        Stayed 1 night in April 2019

        Good hotel”

        as expected, the quality uphold the novotel brand name. however, location maybe a bit out of the way if you're looking for shopping. the nearest decent mall will be terminal 21, but it is still around 15min walk. use google map often and if need to, download the route via wi-fi, that will help I guess.

        Reviewed June 06, 2019
        9.6
        Exceptional
        kwok from Hong Kong
        Couple
        Superior
        Stayed 3 nights in June 2019

        My favourite hotel”

        In these couple years ,i must stay in here if I visit Bangkok coz they hv really gd service ,gd position, clean, comfortable bed n pillow :) Btw, this is my gf n me bday trip n they also offer bday cake for us ,I really really appreciate it

        Reviewed June 29, 2019
        10.0
        Exceptional
        Audrey from Canada
        Solo traveler
        Superior
        Stayed 3 nights in January 2019

        Excellent”

        Excellent hotel and location. Very convenient

        Reviewed July 16, 2019
        8.8
        Excellent
        Lee
        Couple
        Superior
        Stayed 1 night in June 2019

        Good Hotel , not far from all in Sukhumvit”

        Good Hotel, 5 to 10-minute walk to center and nightlife. Easy to get a taxi. Comfortable, clean.

        Reviewed July 23, 2019
        8.8
        Excellent
        Chan from Malaysia
        Family with young children
        Superior
        Stayed 3 nights in April 2019

        Good facilities ”

        Beside the location, everything is good for Novotel Sukhumvit Soi 20. Because is located far from BTS and 2 big shopping mall. Almost walk more than 10 mins for every surrounding areas. I like the swimming pool view and rooftop night view. Staffs are good and polite. They also provided my wife a surprise cake for my wife's birthday.

        Reviewed April 24, 2019
        8.0
        Excellent
        Anke from Hong Kong
        Business traveler
        Superior
        Stayed 3 nights in April 2019

        Nice hotel with a few flaws”

        Location is great and it's a smallish, boutiquey hotel with a nice pool and roof top bar. Staff are very helpful. Downside is the room: while overall ok, there are some serious flaws. The bedside tables are badly designed, too small and/or too far away from the bed. The room was obviously designed by a man as there is no power point anywhere near a mirror, so trying to blow dry your hair is a challenge (the hair dryer is also an afterthought, very lame). No body lotion, not conditioner... feels like everything is done on the cheap.

        Reviewed April 03, 2019
        9.2
        Exceptional
        David from Thailand
        Business traveler
        Superior
        Stayed 4 nights in February 2019

        A top-class hotel”

        This hotel has been designed with the comfort and convenience of the guest in mind - unlike others where the designers produce something they think looks good. Very comfortable beds; good breakfasts (with food that never runs low); a strong shower; and many easily reached power points. Friendly, knowledgeable and helpful staff. I found the lifts a little slow and the light switches a little tricky but these are minor blemishes in an otherwise top-class hotel. I have stayed here twice and will do so again

        Reviewed February 15, 2019
        8.4
        Excellent
        YING from Hong Kong
        Couple
        Superior Room 2 single Beds
        Stayed 1 night in July 2019

        Excellent”

        The room and the breakfast is very nice. All the staff is vey kind.

        Reviewed July 09, 2019
        10.0
        Exceptional
        Amit from India
        Couple
        Deluxe Room 1 King Bed
        Stayed 3 nights in April 2019

        The best property I ever lived since I am visiting Bangkok from 7 years”

        First of all the hotel is very clean, the moment you enter into this hotel you feel so positive, the Staff is super friendly, we checked in 2 hours early and the staff was so helpful to let us check in, we didn't live the view of our room , so the staff was so kind to show us different room. even when we were checking out and I was waiting for my taxi all the staff members are in front nearly 4 people all of them came to help me to put my luggage in car and such a smiley face. I will highly recommend to book for their breakfast, it just amazing but please go on time as after 10:20 food will finish and its hard to get refill unless or until you advise the manager. they have a big took took to drop you to the nearest station. the best property ever. I will always stay in this hotel over and over again till they maintain their current standards .

        Reviewed May 03, 2019
        9.2
        Exceptional
        john from Australia
        Couple
        Superior
        Stayed 3 nights in October 2018

        Good location, good facilities & food”

        The Novotel is nicely located down the quieter end of soi 20. Check in was easy & efficient, staff friendly. The room was a good size, nicely appointed, with good amenities. WiFi was quick. Breakfast was good, nice variety & good quality. Pool isn’t big, but nice to lounge around & gym was fine. We’d happily stay here again.

        Reviewed October 29, 2018
        8.0
        Excellent
        Lucas from United States
        Couple
        Deluxe Room 1 King Bed
        Stayed 3 nights in September 2018

        Great location and acceptable price”

        Pros: Nice, but small infinity pool on the roof with highly overpriced drink menu. Breakfast is very good with several options available. Decent location, just off the main road. Very clean and nice service overall. Cons: Rooms are a bit on the small side and the hotel itself lacks a bit of imagination.

        Reviewed October 05, 2018
        9.6
        Exceptional
        Jung from South Korea
        Business traveler
        Superior
        Stayed 1 night in October 2017

        One of my favorite hotels in BKK”

        I like staying here because it is quiet, a bit distant from the main Sukhumvit road and a lot of good restaurants near this area. Hotel staffs are also always nice with 24 hours gym access. Good swimming pool for little children (have shallow children pool)

        Reviewed August 30, 2018
        8.8
        Excellent
        Melanie from Singapore
        Couple
        Executive Suite
        Stayed 3 nights in April 2019

        Great option in Sukhumvit ”

        We were very happy we chose Novotel Sukhumvit 20. It is a 10-15 minute walk from the nearest BTS station, but the great service and clean room made up for it! Would definitely return, so please keep it up! The massage at the in house spa was great too. Not a big issue but I would suggest that the hotel check the shower installation in the room... we took an Exec Suite and the shower head couldn’t stay in place.

        Reviewed April 22, 2019
        10.0
        Exceptional
        CHAN
        Couple
        Superior
        Stayed 5 nights in March 2019

        Excellent stay in Novotel ”

        Good location within 10 minutes walking distance to Asok or Phrom Phong BTS. Hotel tuktuk service to soi 18/20, saving times to the main street and quick response when you request. Room are clean and tidy each day, well done to the room service team. Breakfast is good, I like the self serve coffee maker, also you can request waiters/waitresses to help. Staff are smart and helpful in overall service. The hotel can be considered on next stay.

        Reviewed April 07, 2019
        9.2
        Exceptional
        Balazs from Hungary
        Business traveler
        Superior
        Stayed 6 nights in March 2019

        Good choice in the Sukhumvit area”

        The room is absolutely clean, the staff is friendly, the pool and a gym is very good, the skybar is just fantastic. I had a superior room and you will get exactly what you see on the pictures. They let me do early check-in free of charge. I can mention only one negative: there is a little background noise during the night. It may come from the utilities. If you are a good sleeper, it can not be a problem. But if you are fastidious about the noices and wants total silence at night, I suggest you to bring or buy earplugs to sleep better. This is overall a great hotel, I was many times in Bangkok, and I definitely can recommend this place! I will come back next time for sure!

        Reviewed March 24, 2019
        10.0
        Exceptional
        Kian from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in May 2019

        Nice”

        Nice

        Reviewed June 03, 2019
        9.2
        Exceptional
        Randall from United States
        Couple
        Superior
        Stayed 1 night in May 2019

        Great breakfast buffet, comfortable bed”

        Location is great. Close to BTS

        Reviewed May 09, 2019
        8.4
        Excellent
        Jarunee from Thailand
        Couple
        Superior
        Stayed 1 night in April 2019

        Good and satisfied”

        The hotel has a nice decoration and the staff is friendly. The breakfast is great.

        Reviewed April 29, 2019
        12345
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        Novotel Bangkok Sukhumvit 20
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        • Excellent location
        • Terminal 21 Shopping Mall
        • Phrom Phong BTS Station is within 0.62 km