Novotel Bangkok Suvarnabhumi Airport
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Exceptional
9.3
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Novotel Bangkok Suvarnabhumi Airport

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Excellent
From 6869 reviewsSee what guests said
8.3
Recommended by 89% of guests
  • Free airport transfer

  • 230 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
8.5
Excellent
Room comfort & quality
9 travelers are looking at this property right nowBook now before it's too late!
Junior Suite
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  • 56.5 m²/608 ft²
  • Shower and bathtub
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Junior Suite
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  • 56.5 m²/608 ft²
  • Executive lounge access
  • 1 king bed
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Executive Premier Floor King Room
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  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Superior King
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  • No view
  • 25 m²/269 ft²
  • 1 king bed
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Deluxe Twin
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  • 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Executive Premier Floor Twin Room Hotels on Sale
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  • 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Deluxe King
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  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Superior Twin
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  • 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Superior Room with King Bed
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  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Double Or Twin Superior
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    More about Novotel Bangkok Suvarnabhumi Airport

    TAGS:suvarnabhumi airport // bangkok suvarnabhumi airport

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Thai cuisine
    Bangkok Cafe & Bar
    700 mThai
    Oad Thsi at Tha Chang
    3.1 kmThai
    Rimnathee Thai Kitchen
    4.6 kmThai
    Asian cuisine
    Kruarabiengnam
    3.0 kmAsian, Thai
    Catch Up Cafe
    3.4 kmAsian, Cafe, Thai
    Orchard Taste of Singapore
    3.8 kmAsian
    Japanese cuisine
    Khaotom Pla Wibun Phochana
    3.0 kmJapanese, Vietnamese
    Smoot Japanese Food
    3.8 kmJapanese
    MK Restaurant (The Paseo)
    5.0 kmJapanese

    What they offer

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    What's nearby

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    Guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (6869)Booking.com Reviews (3252)
    8.3
    Excellent
    Filter by guest type:
    Cleanliness8.7
    Facilities8.4
    Location9.3
    Room comfort and quality8.5
    Service8.3
    Value for money7.2
    Provided by verified guests of Agoda
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    9.6
    Leonie from Australia
    Solo traveler
    Superior Room with King Bed
    Stayed 1 night in April 2018
    Very convenient for layover between flights”
    I found the room to be very quiet even though it was at the airport. Easy walking distance underground to hotel. I took shuttle one way and it was very efficient.
    Reviewed April 24, 2018
    10.0
    Pam from Canada
    Group
    Superior Twin
    Stayed 1 night in April 2018
    Wonderfully convenient!”
    Free shuttle to hotel available any time. Get the breakfast; delicious. Pool a nice place to unwind after a long flight. Rooms comfortable and quiet.
    Reviewed April 23, 2018
    Dear Pam, Thank you very much for staying with us. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had. We look forward to your next stay with us. Sincerely yours, Christophe Geoffroy General Manager
    Responded April 24, 2018
    Novotel Bangkok Suvarnabhumi Airport
    10.0
    Jeff from Thailand
    Couple
    Executive Premier Floor King Room
    Stayed 1 night in April 2018
    Great place !”
    Great place to stay, its not just another airport hotel it really is nice and the pool and restaurants are wonderful.
    Reviewed April 23, 2018
    Dear Jeff, Thank you very much for your recent visit with Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful comment. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    9.6
    Boonkiart from Thailand
    Family with young children
    Superior Twin
    Stayed 1 night in April 2018
    Exceptional”
    If you want to stay near the airport, this is the best hotel you can choose.
    Reviewed April 21, 2018
    9.6
    Kristie from United States
    Couple
    Superior Room with King Bed
    Stayed 1 night in April 2018
    Great airport hotel with wonderful amenities. ”
    Do not stay in room 2525 as it was next to staff elevator and it was loud all night long. Other than that, the happy hour was great, pool and fitness center great, food was great and it’s soooo close to the airport. Staff is professional but not overly engaging. Of course as Americans we enjoy chatting with servers, etc. not everyone does!
    Reviewed April 21, 2018
    9.2
    daina from Sweden
    Couple
    Superior Twin
    Stayed 1 night in April 2018
    Our airport hotel ,always”
    Everything is perfectly suited to our needs, everytime we are going from BKK home we always stay there before we go. A very good hotel with generally good foods of all kinds etc.
    Reviewed April 20, 2018
    Dear daina, Thank you very much for staying with us. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had. We look forward to your next stay with us. Sincerely yours, Christophe Geoffroy General Manager
    Responded April 20, 2018
    Novotel Bangkok Suvarnabhumi Airport
    7.6
    lars from Norway
    Couple
    Twin Room Superior
    Stayed 1 night in April 2018
    Very good”
    This is an airport hotel with a very good location. Be aware when booking so one will get a room fairly close to the lift. The rooms could do with some upgrade,
    Reviewed April 20, 2018
    Dear lars, Thank you very much for your candid feedback of your recent stay at our hotel. Your thought is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within this upcoming year. I hope that we have a chance to welcome you back again, so that you can see the different that we have made after the renovation. In the meantime; if there is any further feedbacks about the room, please do not hesitate to contact me anytime. Sincerely yours, Christophe Geoffroy General Manager
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    Novotel Bangkok Suvarnabhumi Airport
    8.4
    Robert from Indonesia
    Couple
    Superior King
    Stayed 1 night in April 2018
    Good value reasonable quality for a transit stop ”
    Stayed in Novotel at BKK airport - it was good value for reasonable quality and services - very conveniently located and linked into the terminal by and underground aircon tunnel - recommended for short transit stop
    Reviewed April 18, 2018
    Dear Robert, We are delighted that you choose Novotel Bangkok Suvarnabhumi Airport Hotel as your destination during your recent visit in Bangkok. Your great feedback is our best reward and we are so grateful that we succeeded in creating a memorable experience for you. We look forward to welcoming you back at the Novotel Bangkok Suvarnabhumi Airport Hotel. Sincerely yours, Christophe Geoffroy General Manager
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    Novotel Bangkok Suvarnabhumi Airport
    9.6
    peter from Australia
    Couple
    Superior Room with King Bed
    Stayed 1 night in April 2018
    peter michelsz”
    would have given you 5 stars for "value for money" but as you know we always want to get things and service cheaper (O: we only stayed one night, so didn't get to experience everything you have at the hotel, but what we did, was excellent.
    Reviewed April 16, 2018
    Dear peter, I want to thank you for the kind words you said about Novotel Bangkok Suvarnabhumi Airport Hotel. Your thoughts are important to us. I'll be sure to share it with our team. You make our jobs more enjoyable. Best Regards, Christophe Geoffroy General Manager
    Responded April 18, 2018
    Novotel Bangkok Suvarnabhumi Airport
    10.0
    Bruce from United States
    Solo traveler
    Superior Room with King Bed
    Stayed 1 night in April 2018
    Excellent Hotel”
    This hotel is next to the airport. Great hotels for waiting for your next flight. The breakfast buffet is great, and I really like that he buffet starts at 3:00 am In the morning. Great for catching early morning flights. Staff very friendly and helpful. Definitely will stay here again.
    Reviewed April 12, 2018
    Dear Bruce, Thank you very much for your stay with Novotel Bangkok Suvarnabhumi Airport Hotel and your kind feedback! It is a great pleasure to read your review. We strive to maintain high standards of customer service and we are so grateful that we succeeded in creating a memorable experience for you. If there is anything we can do prior your future stay, please do not hesitate to contact me at your convenience. Sincerely yours, Christophe Geoffroy General Manager
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    Novotel Bangkok Suvarnabhumi Airport
    6.4
    Louise from United Kingdom
    Family with teens
    Superior Twin
    Stayed 1 night in April 2018
    Great hotel poor restaurant quality and service”
    We stayed for one night before travelling back to London. The hotel is very convenient and pretty good, but the restaurants were of a poor standard. We had the only disappointing meal in the whole of our stay in Thailand. Inedible. You are basically a captive audience and beware as they charge £5 equivalent for a bottle of water!
    Reviewed April 11, 2018
    Dear Louise, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. I was very concerned to learn that the quality of food during your breakfast time failed to meet your expectation. Please rest assure that our culinary team will review the recipes to maintain the highest standard to achieve the best possible dining experience to you. We do hope that in spite of the incident, we will have the pleasure of welcoming back in the future so that we are able to remedy the poor impression created on this occasion. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    8.0
    carol from Indonesia
    Business traveler
    Superior Room with King Bed
    Stayed 1 night in June 2017
    Room really big”
    Big room nice toilet, but the room service very slow. I starved waiting for my food (midnight) No food outside the hotel. Nice transit hotel, with airport shuttle.
    Reviewed April 10, 2018
    Dear carol, I am concerned to learn that you feel disappointed that our services did not meet your expectations. Due to the peak time, we had many guests requesting the service at the same time, hence the slow service. I do apologize for the inconvenience caused. Please rest assured that your comment has been brought to the attention of our management team. You are a valued guest at Novotel Bangkok Suvarnabhumi Airport Hotel and we hope to demonstrate the improvements that will be made by having the opportunity to welcome you back again in the near future. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    8.0
    jan from Switzerland
    Solo traveler
    Superior Twin
    Stayed 1 night in April 2018
    See you again another time”
    Thanks for the hospitality.
    Reviewed April 10, 2018
    Dear jan, Thank you very much for staying with us here at the Novotel Bangkok Suvarnabhumi Airport Hotel and for sharing your experience. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
    Responded April 12, 2018
    Novotel Bangkok Suvarnabhumi Airport
    8.0
    Philip from Australia
    Solo traveler
    Deluxe King
    Stayed 1 night in April 2018
    Longest checkin ever”
    I stay here a lot and I travel a lot The Novotel at the Suvanabhumi Aiport is a great location and perfect to let a late arriving passenger to rest and start onward travels a fresh. I have to say that when you arrive at 3am you need to get a shower and freshen up and get to bed without delay Having experienced this before I timed the whole process - 14 minutes minutes for a check in and waiting in a queue before getting room key - this is way outside normal expectations The rest of the hotel is great except the non-intuitive room numbering - like a maze I will definitely stayagain but urge Novotel to review and streamline the checkin process
    Reviewed April 09, 2018
    Dear Philip, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. Firstly I apologize that we could not meet your expectation and not able to have your room ready upon your arrival. We briefed our Front Office team to manage more effectively to avoid any inconvenience to our value guest. We certainly hope that your future plans to Bangkok will include the Novotel Bangkok Suvarnabhumi Airport and that we will have the opportunity to welcoming you back with warm and gracious Thai hospitality. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    9.6
    Lisa from United Kingdom
    Couple
    Superior Room with King Bed
    Stayed 1 night in April 2018
    Exceptional”
    Right next to the airport, which was perfect for us, thought it might be noisy but was t at all. We had dinner in the buffet restaurant which was lovely. The cons, the bedrooms could do with a lick of paint.
    Reviewed April 08, 2018
    Dear Lisa, Thank you so much for staying with Novotel Bangkok Suvarnabhumi Airport Hotel. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. Your satisfaction is our best reward. Best Regards, Christophe Geoffroy General Manager
    Responded April 12, 2018
    Novotel Bangkok Suvarnabhumi Airport
    10.0
    michael from United Kingdom
    Couple
    Superior Twin
    Stayed 1 night in April 2018
    Stopover ”
    Fantastic experience
    Reviewed April 06, 2018
    Dear Michael, Your positive comments and high scores noted have been shared with all associates to further support our aim to deliver excellent service and to create perfect memories for all guests. We look forward to the opportunity to welcoming you back to Novotel Bangkok Suvarnabhumi Airport Hotel or at any Accor property around the world. Sincerely yours, Christophe Geoffroy General Manager
    Responded April 12, 2018
    Novotel Bangkok Suvarnabhumi Airport
    10.0
    Chareeya from Thailand
    Business traveler
    Superior Room with King Bed
    Stayed 1 night in April 2018
    Very comfortable ”
    Good room, Good service and good price
    Reviewed April 05, 2018
    8.0
    Roderick from United Kingdom
    Couple
    Superior Twin
    Stayed 1 night in March 2018
    Poor breakfast experience”
    In terms of the closest airport hotel, you don't have any real choice, and the cost of this place reflects that. Large and efficient, and perfectly amenable facilities. What I won't forgive so easily was getting to breakfast and finding no tables had been cleared. So we had to clear away a table and find some clean cutlery for ourselves. Likewise food items weren't being replenished in the buffet - notably the fruit. I'd forgive for £30 a night, but for £140 a night this was a serious service lapse.
    Reviewed April 04, 2018
    Dear Roderick, I am concerned to learn that you feel disappointed that our services at the café did not meet your expectations. Due to the peak breakfast time, we had many guests coming for the breakfast at the same time, hence the slow service. I do apologize for the inconvenience caused. You are a valued guest at Novotel Bangkok Suvarnabhumi Airport Hotel and I hope to demonstrate the improvements that will be made by having the opportunity to welcome you back again in the near future. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    10.0
    Joshua from Laos
    Family with young children
    Superior Twin
    Stayed 2 nights in March 2018
    Great Location”
    Very Convenient
    Reviewed April 02, 2018
    Dear Joshua, Thank you so much for staying with Novotel Bangkok Suvarnabhumi Airport Hotel. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. Your satisfaction is our best reward. Best Regards, Christophe Geoffroy General Manager
    Responded April 12, 2018
    Novotel Bangkok Suvarnabhumi Airport
    8.4
    Todd from United States
    Solo traveler
    Superior Twin
    Stayed 1 night in March 2018
    Stayed for the convenience”
    Convenient for a late arrival and early departure. Easy check-in and out and decent breakfast served early. The room, however, smelled like smoke and the price felt a bit high compared to other options, but I suppose you pay for the convenience of being right at the airport.
    Reviewed March 28, 2018
    Dear Todd, Thank you for taking the time to share your valuable feedback in regards to your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We are delighted to hear that your stay met all your expectations and created such a great impression towards us. We remain at your service and looking forward to ensuring the comfort of your upcoming stay at our property. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    12345
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