Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
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Interior view Novotel Bangkok Suvarnabhumi Airport
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Swimming pool [outdoor] Novotel Bangkok Suvarnabhumi Airport
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Exceptional
Location
9.3
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Novotel Bangkok Suvarnabhumi Airport

Exceptional location
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Excellent
From 7008 reviewsSee what guests said
8.3
Recommended by 89% of guests
  • 230 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.5
Excellent
Room comfort & quality
Don't miss out!10 travelers are looking at this property right now | 3 travelers have booked today.
Deluxe King
Deluxe King
...
  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Garden view
  • 35 m²/377 ft²
  • 2 single beds
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Junior Suite
Junior Suite
...
  • 56.5 m²/608 ft²
  • Executive lounge access
  • 1 king bed
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Junior Suite
Junior Suite
...
  • 56.5 m²/608 ft²
  • Shower and bathtub
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Deluxe Twin
Deluxe Twin
...
  • 35 m²/377 ft²
  • Separate shower/bathtub
  • 2 single beds
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Executive Premier Floor Twin Room Hotels on Sale
Executive Premier Floor Twin Room Hotels on Sale
...
  • 35 m²/377 ft²
  • Executive lounge access
  • 2 single beds
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Superior Room with King Bed
Superior Room with King Bed
...
  • Garden view
  • 35 m²/377 ft²
  • 1 king bed
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Executive Premier Floor King Room
Executive Premier Floor King Room
...
  • 35 m²/377 ft²
  • Shower and bathtub
  • 1 king bed
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Superior King
Superior King
...
  • 34 m²/366 ft²
  • Shower and bathtub
  • 1 king bed
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Twin Duplex
Twin Duplex
...
  • Bathtub
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More about Novotel Bangkok Suvarnabhumi Airport

More about Novotel Bangkok Suvarnabhumi Airport

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bangkok Cafe & Bar
700 mThai
Oad Thsi at Tha Chang
3.1 kmThai
Rimnathee Thai Kitchen
4.6 kmThai
Asian cuisine
Asian cuisine
Kruarabiengnam
3.0 kmAsian, Thai
Catch Up Cafe
3.4 kmAsian, Cafe, Thai
Orchard Taste of Singapore
3.8 kmAsian
Japanese cuisine
Japanese cuisine
Khaotom Pla Wibun Phochana
3.0 kmJapanese, Vietnamese
Smoot Japanese Food
3.8 kmJapanese
MK Restaurant (The Paseo)
5.0 kmJapanese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (7008)Booking.com Reviews (3266)
8.3
Excellent
Read reviews from:
Cleanliness8.7
Facilities8.4
Location9.3
Room comfort and quality8.5
Service8.3
Value for money7.2
Provided by verified guests of Agoda
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12345
9.6
Exceptional
Jay from United States
Solo traveler
Superior Room with King Bed
Stayed 2 nights in July 2018
Being next to airport has its advantages.”
If you can afford it, being next to the airport is the advantage for short stays so you don't have to pull your bag onto the 30-minute train into the city or back to the airport and deal with the transit/time hassle between your accommodation and the train
Reviewed July 19, 2018
6.4
Good
Thomas from United States
Solo traveler
Superior Twin
Stayed 1 night in January 2018
You pay for location.”
Convenient, but over priced!
Reviewed July 15, 2018
8.4
Excellent
Allison from United States
Couple
Superior Room with King Bed
Stayed 1 night in July 2018
Location is what you are paying for”
The WiFi doesn’t work at all.... super disappointing. Breakfast was not good. You are essentially paying for the location which was extremely convenient (connects to airport via underground walkway).
Reviewed July 10, 2018
Dear Allison, Thank you for staying at the Novotel Suvarnabhumi Airport Hotel during your recent visit to Bangkok. First of all I sincerely apologize for the inconvenience. As WiFi is one of the top priorities. I wished we should have captured and corrected it faster with better solution. I've already passed your comment regarding the breakfast to our culinary team for their best improvement. However, I do hope that we will have the pleasure of welcoming you back again in the near future, so that I can demonstrate the remedy actions taken to avoid such a re-occurrence. Please feel free to reach out to me so that I can ensure the comfortable stay in advance. Sincerely, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
9.2
Exceptional
Paul from Thailand
Family with young children
Superior Room with King Bed
Stayed 1 night in May 2018
A quick break”
This hotel is a great option for people needing a great place to stay. The only downside is the cost.
Reviewed July 07, 2018
Dear Paul, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. However I am sorry that you find our hotel price expensive. I surely welcome your feedback as it is an important part to continuously improve the quality of our guest’s stay experience. Thank you for your support and we look forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport Hotel in the near future. Best Regards, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
8.8
Excellent
Mike from United Kingdom
Business traveler
Superior King
Stayed 1 night in April 2018
Excellent”
Just a pity they have no smoking rooms
Reviewed July 05, 2018
Dear Mike, Thank you very much for your recent visit at Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful score. The time you have taken to review your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I would like to inform you that Novotel Bangkok Suvarnabhumi Airport is a smoking free hotel but however, we've prepared a smoking area outside of the lobby and smoking room at the Atrium bar as well. Sincerely, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
10.0
Exceptional
sean from Australia
Family with teens
Superior Twin
Stayed 1 night in July 2018
Spa , Pool and Sports Bar .”
Staff very friendly and helpful , recommend the Spa , Pool and Sports Bar . breakfast buffet very nice. will be back again .
Reviewed July 03, 2018
Dear Sean from Australia, Thank you very much for your recent visit with Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful comment. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
8.8
Excellent
Duncan from Australia
Business traveler
Superior Room with King Bed
Stayed 1 night in June 2018
Excellent”
Great location for transit stop, 24hr stay check-in anytime excellent concept
Reviewed July 03, 2018
Dear Duncan, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. You make our jobs more enjoyable. Regards, Christophe Geoffroy General Manager
Responded July 17, 2018
Novotel Bangkok Suvarnabhumi Airport
8.0
Excellent
Peter from New Zealand
Solo traveler
Superior Room with King Bed
Stayed 1 night in June 2018
Mrs”
I have had a very good experience at the Hotel
Reviewed June 27, 2018
Dear Peter, We are most delighted to learn that you enjoyed the hotel’s service and facilities. Your particular comment has been passed onto our team and it certainly encourage us. Thank you for your support and we look forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport Hotel in the near future. Best Regards, Christophe Geoffroy General Manager
Responded July 16, 2018
Novotel Bangkok Suvarnabhumi Airport
6.8
Good
Tracy from United Kingdom
Couple
Superior Twin
Stayed 1 night in June 2018
Needs an update”
Location was great and I’m sure when it was built this would have been great but now it’s a tired building and overpriced. Staff were very good. I was concerned when I saw a bug crawling around inside the fried rice dish on the breakfast buffet. ....
Reviewed June 25, 2018
Dear Tracy, I greatly appreciate your comments about aspects of the hotel that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within this upcoming year. Providing the comfort and memorable experiences is what we are aiming for, however what you have experienced at the breakfast buffet was definitely not our standard. These have been shared with our Director of Food & Beverage, in order to provide the best hygienic dining experience to our guest. You are a valued guest at Novotel Bangkok Suvarnabhumi Airport Hotel and we hope to demonstrate the improvements that will be made by having the opportunity to welcome you back again in the near future. Sincerely yours, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
9.6
Exceptional
Fairuzeta from Brunei Darussalam
Couple
Superior Room with King Bed
Stayed 1 night in June 2018
Good transit hotel”
Picked this hotel due to its close proximity to the airport. Checked in at 2pm and checked out at midnight for a 2am flight. 24 hr check-in reception, so room was ready immediately when we arrive. This is the second time I've stayed at this hotel. Free shuttle service to and from the hotel to the airport (welcome desk at gate no. 4 at arrivals). Not the cheapest hotel, but still cheaper than the transit hotel at the airport and you get more for your money. Rooms are big, clean and comfortable and facilities are accessible at anytime (24 hr gym, pool available 6am-10pm). Good resting spot for slightly lengthy layovers. Staff are friendly and efficient. Highly recommended.
Reviewed June 21, 2018
Dear Duncan, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. You make our jobs more enjoyable. Regards, Christophe Geoffroy General Manager
Responded July 17, 2018
Novotel Bangkok Suvarnabhumi Airport
8.8
Excellent
Stephen from Indonesia
Couple
Superior Twin
Stayed 1 night in July 2017
Very Convenient and Comfortable Transit Hotel”
Very comfortable hotel with well-appointed huge rooms. Very easy to get from the airport because an entire gate is dedicated for the hotel shuttles. The breakfast buffet opens at 3 AM, very useful for red eye flight passengers. And the staff is fluent in English, which makes communication easy. The MRT station connects almost directly below the hotel, so it was pretty easy to go to downtown Bangkok and to sightseeing spots along Chao Praya river.
Reviewed June 18, 2018
Dear Stephen, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. You make our jobs more enjoyable. Regards, Christophe Geoffroy General Manager
Responded July 17, 2018
Novotel Bangkok Suvarnabhumi Airport
8.4
Excellent
Stuart from Indonesia
Family with young children
Superior Room with King Bed
Stayed 1 night in June 2018
Location is great”
We stay here quite often when travelling in and out of Bangkok as the location is ideal. We have a baby and usually ask hotels for extra bottles of water to use for formula - without exception they provide whatever is asked for. Here, this time, we were told if we wanted more than 3 small bottles that we would need to pay! Not impressed with this at all - water is very cheap, it's not the cost which is annoying it's the poor service where a baby is involved.
Reviewed June 18, 2018
5.6
Pablo from United States
Couple
Superior Twin
Stayed 1 night in June 2018
BROKE our wooden carving and didnt tell us”
location is great however you pretty much forced into this hotel if you have a long lay over. they innitially where going to charge us 171 including breakfast then we explained how we both lost our cards but have a picture they can take our info from. Then they said "cannot must do online" as soon as i go online its $50 more and doesn't include breakfast and the manager was not willing to give us breakfast unless I purchase online the one that was $100 more than the innitial price. I had to call my father to help me purchase online since I had no internet and she said "not my fault you dont have the money to pay" when the real case was that she didnt want to help us and take our card info down which many hotels have already done. In addition, they broke a wood carving we paid $500 for and they did that without telling us once we arrived at the airport and took our luggage off the car they transported us in we found it tied together with strings. It was more stressful than enjoyable.
Reviewed June 15, 2018
8.4
Excellent
Roland from Switzerland
Solo traveler
Superior Room with King Bed
Stayed 1 night in May 2018
Diesmal mühsames Check - In”
Musste mich über 17Min Gedulden, weil das Personal an der Reception meine Agoda-Buchung nicht finden konnte! Zwei Staff versuchten es nach fünf Minuten zusammen, inkl diverser Telefonate. Hatte ebenfals auf A4 Papier ausgedrucktem Voucher vorgelegt. Dies war etwa mein zehnter oder elfter Besuch im Novotel BKK Airport, so lange aber, dauerte ein Check - In noch nie. Der Mitarbeiter im Terminal und der Driver zeigten mir meine Buchung, kurz vorher nach Ankunft in BKK, nach zehn Sekunden auf Ihren Unterlagen :) :) In der Regel drei Minuten für das Check In, Rest vom Aufenthalt war Ok , auch Zimmer 2232 bräuchte mal eine Renovation! Vermutlich Analog 2236 .... ( siehe andere Bewertung ) Frühstück und Sicherheit im Haus, sowie Sutttle Bus Service wie gewohnt ausgezeichnet.
Reviewed June 02, 2018
9.6
Exceptional
Nicholas from Australia
Solo traveler
Superior Twin
Stayed 1 night in May 2018
Novotel global brand lives up to expectations. ”
The hotel is within easy walking distance of international airport. The hotel facilities are world class with pool and 24 hour gym. The room live up to what is expectaed of Novotel.
Reviewed June 01, 2018
Dear Nicholas, Thank you very much for your recent visit with Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful comment. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
9.2
Exceptional
Ana from Portugal
Solo traveler
Superior Room with King Bed
Stayed 1 night in May 2018
Great location, comfortable room and very good breakfast”
I only have 2 complaints: it is very expensive and the signals for the lifts in each floor are not helpful, as some lifts only go to the second floor and in those lifts there is not indication where the other lifts that go to the lobby are. And the hotel is huge so it can take a while to figure out how to get to the lobby...
Reviewed May 23, 2018
Dear Ana, Thank you very much for your candid feedback of your recent stay at our hotel. Your thought is extremely valuable to us, as we strive to improve with each and every stay. I am sorry that you find our hotel price expensive. In the meantime, allow me to share that our pricing is very competitive with nearby properties around Airport area and certainly less expensive than many Airport properties around the world. On the separate note, I would like to thank you for your constructive feedback about the elevator signage. Please rest assured that we will look at ways for further improvement. Thank you for your support and I look forward to welcoming you back to the Novotel Bangkok Suvarnabhumi Airport again in the near future. Sincerely yours, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
9.2
Exceptional
Jason from Cambodia
Solo traveler
Superior Twin
Stayed 1 night in September 2017
A short walk”
Location of this hotel to the airport is fantastic. There are other hotels available for a better price and only a 10min transfer from airport. Still a great hotel though.
Reviewed May 23, 2018
Dear Jason, Thank you so much for your amazing review about your experience at Novotel Bangkok Suvarnabhumi Airport Hotel. I’m glad you valued our location. It’s nice to hear that our suit your needs. With my great pleasure, your feedback has been shared among the team and we hope to see you again very soon in the near future. Sincerely yours, Christophe Geoffroy General Manager
Responded May 24, 2018
Novotel Bangkok Suvarnabhumi Airport
8.0
Excellent
Josselin from Switzerland
Business traveler
Superior Room with King Bed
Stayed 1 night in May 2018
Very good”
Good hotel, but a bit expensive
Reviewed May 22, 2018
Dear Josselin, Thank you very much for staying with us here at the Novotel Bangkok Suvarnabhumi Airport Hotel and for sharing your experience. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
Responded May 22, 2018
Novotel Bangkok Suvarnabhumi Airport
9.2
Exceptional
Avery from Singapore
Business traveler
Superior Room with King Bed
Stayed 3 nights in May 2018
pricey but you get what you pay for”
I got to stay at the hotel for three nights as it was nearer to my Thai office. It is pricey but I think patrons would love it due to its proximity to the airport. Bear in mind bangkok is notorious for its traffic jams. The property is huge but dated. The gym is well equipped and the pool is nice. The breakfast needs some creativity though. If you have time for the city, you can walk to the train station from the hotel for the airport line. Ask a hotel staff. When you arrive at the airport, go to door 4 and a hotel staff would great u and shuttle you to the hotel.
Reviewed May 20, 2018
Dear Avery, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. Your feedback were encouragement and it enables us to provide a better serve to make sure your expectation are always met. We look forward to welcoming you back at the Novotel Bangkok Suvarnabhumi Airport Hotel. Sincerely yours, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
8.4
Excellent
Jasmin from Singapore
Solo traveler
Superior King
Stayed 1 night in April 2018
ok”
good. but not economical for short stay
Reviewed May 18, 2018
Dear Jasmin, Thank you very much for staying with us here at the Novotel Bangkok Suvarnabhumi Airport Hotel and for sharing your experience. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
Responded May 22, 2018
Novotel Bangkok Suvarnabhumi Airport
12345
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