Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
See all 60 photos
Superior King - Bed Novotel Bangkok Suvarnabhumi Airport
Superior King - Bed
See all 60 photos
Lobby Novotel Bangkok Suvarnabhumi Airport
Lobby
See all 60 photos
Interior view Novotel Bangkok Suvarnabhumi Airport
Interior view
See all 60 photos
Interior view Novotel Bangkok Suvarnabhumi Airport
Interior view
See all 60 photos
See map Novotel Bangkok Suvarnabhumi Airport
See map
Exceptional
Location
9.3
See all 60 photos Novotel Bangkok Suvarnabhumi Airport
See all 60 photos
Removed from saved list

Novotel Bangkok Suvarnabhumi Airport

Exceptional location
Have a question for Novotel Bangkok Suvarnabhumi Airport?
Excellent
From 6962 reviewsSee what guests said
8.3
Recommended by 89% of guests
  • Free airport transfer

  • 230 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.5
Excellent
Room comfort & quality
Junior Suite
Junior Suite
...
  • 56.5 m²/608 ft²
  • Shower and bathtub
Enter dates to see prices
Junior Suite
Junior Suite
...
  • 56.5 m²/608 ft²
  • Executive lounge access
  • 1 king bed
Enter dates to see prices
Superior Room with King Bed
Superior Room with King Bed
...
  • Garden view
  • 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Twin
Deluxe Twin
...
  • 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive Premier Floor King Room
Executive Premier Floor King Room
...
  • 35 m²/377 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior King
Superior King
...
  • 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King
Deluxe King
...
  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Twin
Superior Twin
...
  • Garden view
  • 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
Double Or Twin Superior
Double Or Twin Superior
...
    Enter dates to see prices
    Executive Premier Floor Twin Room Hotels on Sale
    Executive Premier Floor Twin Room Hotels on Sale
    ...
    • 35 m²/377 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Have a question for Novotel Bangkok Suvarnabhumi Airport?
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Novotel Bangkok Suvarnabhumi Airport

    More about Novotel Bangkok Suvarnabhumi Airport

    An overview

    Show more

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Thai cuisine
    Thai cuisine
    Bangkok Cafe & Bar
    700 mThai
    Oad Thsi at Tha Chang
    3.1 kmThai
    Rimnathee Thai Kitchen
    4.6 kmThai
    Asian cuisine
    Asian cuisine
    Kruarabiengnam
    3.0 kmAsian, Thai
    Catch Up Cafe
    3.4 kmAsian, Cafe, Thai
    Orchard Taste of Singapore
    3.8 kmAsian
    Japanese cuisine
    Japanese cuisine
    Khaotom Pla Wibun Phochana
    3.0 kmJapanese, Vietnamese
    Smoot Japanese Food
    3.8 kmJapanese
    MK Restaurant (The Paseo)
    5.0 kmJapanese

    What they offer

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Guest policies

    Show more

    Some helpful facts

    Show more

    Announcements

    Show more

    Real reviews from real guests

    Agoda Reviews (6962)Booking.com Reviews (3299)
    8.3
    Excellent
    Read reviews from:
    Cleanliness8.7
    Facilities8.4
    Location9.3
    Room comfort and quality8.5
    Service8.3
    Value for money7.2
    Provided by verified guests of Agoda
    Filter guest comments by:
    Language
    English
    日本語
    ภาษาไทย
    Deutsch
    more
    Room type
    Junior Suite
    Deluxe King
    Deluxe Twin
    Executive Premier Floor King Room
    more
    Sort guest comments by:
    Search reviews
    Now you can search for any keyword within the reviews
    Showing 6233 verified guest comments
    12345
    9.6
    Exceptional
    Fairuzeta from Brunei Darussalam
    Couple
    Superior Room with King Bed
    Stayed 1 night in June 2018
    Good transit hotel”
    Picked this hotel due to its close proximity to the airport. Checked in at 2pm and checked out at midnight for a 2am flight. 24 hr check-in reception, so room was ready immediately when we arrive. This is the second time I've stayed at this hotel. Free shuttle service to and from the hotel to the airport (welcome desk at gate no. 4 at arrivals). Not the cheapest hotel, but still cheaper than the transit hotel at the airport and you get more for your money. Rooms are big, clean and comfortable and facilities are accessible at anytime (24 hr gym, pool available 6am-10pm). Good resting spot for slightly lengthy layovers. Staff are friendly and efficient. Highly recommended.
    Reviewed June 21, 2018
    8.8
    Excellent
    Stephen from Indonesia
    Couple
    Superior Twin
    Stayed 1 night in July 2017
    Very Convenient and Comfortable Transit Hotel”
    Very comfortable hotel with well-appointed huge rooms. Very easy to get from the airport because an entire gate is dedicated for the hotel shuttles. The breakfast buffet opens at 3 AM, very useful for red eye flight passengers. And the staff is fluent in English, which makes communication easy. The MRT station connects almost directly below the hotel, so it was pretty easy to go to downtown Bangkok and to sightseeing spots along Chao Praya river.
    Reviewed June 18, 2018
    8.4
    Excellent
    Stuart from Indonesia
    Family with young children
    Superior Room with King Bed
    Stayed 1 night in June 2018
    Location is great”
    We stay here quite often when travelling in and out of Bangkok as the location is ideal. We have a baby and usually ask hotels for extra bottles of water to use for formula - without exception they provide whatever is asked for. Here, this time, we were told if we wanted more than 3 small bottles that we would need to pay! Not impressed with this at all - water is very cheap, it's not the cost which is annoying it's the poor service where a baby is involved.
    Reviewed June 18, 2018
    5.6
    Pablo from United States
    Couple
    Superior Twin
    Stayed 1 night in June 2018
    BROKE our wooden carving and didnt tell us”
    location is great however you pretty much forced into this hotel if you have a long lay over. they innitially where going to charge us 171 including breakfast then we explained how we both lost our cards but have a picture they can take our info from. Then they said "cannot must do online" as soon as i go online its $50 more and doesn't include breakfast and the manager was not willing to give us breakfast unless I purchase online the one that was $100 more than the innitial price. I had to call my father to help me purchase online since I had no internet and she said "not my fault you dont have the money to pay" when the real case was that she didnt want to help us and take our card info down which many hotels have already done. In addition, they broke a wood carving we paid $500 for and they did that without telling us once we arrived at the airport and took our luggage off the car they transported us in we found it tied together with strings. It was more stressful than enjoyable.
    Reviewed June 15, 2018
    8.4
    Excellent
    Roland from Switzerland
    Solo traveler
    Superior Room with King Bed
    Stayed 1 night in May 2018
    Diesmal mühsames Check - In”
    Musste mich über 17Min Gedulden, weil das Personal an der Reception meine Agoda-Buchung nicht finden konnte! Zwei Staff versuchten es nach fünf Minuten zusammen, inkl diverser Telefonate. Hatte ebenfals auf A4 Papier ausgedrucktem Voucher vorgelegt. Dies war etwa mein zehnter oder elfter Besuch im Novotel BKK Airport, so lange aber, dauerte ein Check - In noch nie. Der Mitarbeiter im Terminal und der Driver zeigten mir meine Buchung, kurz vorher nach Ankunft in BKK, nach zehn Sekunden auf Ihren Unterlagen :) :) In der Regel drei Minuten für das Check In, Rest vom Aufenthalt war Ok , auch Zimmer 2232 bräuchte mal eine Renovation! Vermutlich Analog 2236 .... ( siehe andere Bewertung ) Frühstück und Sicherheit im Haus, sowie Sutttle Bus Service wie gewohnt ausgezeichnet.
    Reviewed June 02, 2018
    9.6
    Exceptional
    Nicholas from Australia
    Solo traveler
    Superior Twin
    Stayed 1 night in May 2018
    Novotel global brand lives up to expectations. ”
    The hotel is within easy walking distance of international airport. The hotel facilities are world class with pool and 24 hour gym. The room live up to what is expectaed of Novotel.
    Reviewed June 01, 2018
    Dear Nicholas, Thank you very much for your recent visit with Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful comment. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels. Kind regards, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    9.2
    Exceptional
    Ana from Portugal
    Solo traveler
    Superior Room with King Bed
    Stayed 1 night in May 2018
    Great location, comfortable room and very good breakfast”
    I only have 2 complaints: it is very expensive and the signals for the lifts in each floor are not helpful, as some lifts only go to the second floor and in those lifts there is not indication where the other lifts that go to the lobby are. And the hotel is huge so it can take a while to figure out how to get to the lobby...
    Reviewed May 23, 2018
    Dear Ana, Thank you very much for your candid feedback of your recent stay at our hotel. Your thought is extremely valuable to us, as we strive to improve with each and every stay. I am sorry that you find our hotel price expensive. In the meantime, allow me to share that our pricing is very competitive with nearby properties around Airport area and certainly less expensive than many Airport properties around the world. On the separate note, I would like to thank you for your constructive feedback about the elevator signage. Please rest assured that we will look at ways for further improvement. Thank you for your support and I look forward to welcoming you back to the Novotel Bangkok Suvarnabhumi Airport again in the near future. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    9.2
    Exceptional
    Jason from Cambodia
    Solo traveler
    Superior Twin
    Stayed 1 night in September 2017
    A short walk”
    Location of this hotel to the airport is fantastic. There are other hotels available for a better price and only a 10min transfer from airport. Still a great hotel though.
    Reviewed May 23, 2018
    Dear Jason, Thank you so much for your amazing review about your experience at Novotel Bangkok Suvarnabhumi Airport Hotel. I’m glad you valued our location. It’s nice to hear that our suit your needs. With my great pleasure, your feedback has been shared among the team and we hope to see you again very soon in the near future. Sincerely yours, Christophe Geoffroy General Manager
    Responded May 24, 2018
    Novotel Bangkok Suvarnabhumi Airport
    8.0
    Excellent
    Josselin from Switzerland
    Business traveler
    Superior Room with King Bed
    Stayed 1 night in May 2018
    Very good”
    Good hotel, but a bit expensive
    Reviewed May 22, 2018
    Dear Josselin, Thank you very much for staying with us here at the Novotel Bangkok Suvarnabhumi Airport Hotel and for sharing your experience. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
    Responded May 22, 2018
    Novotel Bangkok Suvarnabhumi Airport
    9.2
    Exceptional
    Avery from Singapore
    Business traveler
    Superior Room with King Bed
    Stayed 3 nights in May 2018
    pricey but you get what you pay for”
    I got to stay at the hotel for three nights as it was nearer to my Thai office. It is pricey but I think patrons would love it due to its proximity to the airport. Bear in mind bangkok is notorious for its traffic jams. The property is huge but dated. The gym is well equipped and the pool is nice. The breakfast needs some creativity though. If you have time for the city, you can walk to the train station from the hotel for the airport line. Ask a hotel staff. When you arrive at the airport, go to door 4 and a hotel staff would great u and shuttle you to the hotel.
    Reviewed May 20, 2018
    Dear Avery, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. Your feedback were encouragement and it enables us to provide a better serve to make sure your expectation are always met. We look forward to welcoming you back at the Novotel Bangkok Suvarnabhumi Airport Hotel. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    8.4
    Excellent
    Jasmin from Singapore
    Solo traveler
    Superior King
    Stayed 1 night in April 2018
    ok”
    good. but not economical for short stay
    Reviewed May 18, 2018
    Dear Jasmin, Thank you very much for staying with us here at the Novotel Bangkok Suvarnabhumi Airport Hotel and for sharing your experience. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
    Responded May 22, 2018
    Novotel Bangkok Suvarnabhumi Airport
    6.4
    Good
    DAVID from Japan
    Couple
    Superior Twin
    Stayed 1 night in May 2018
    Good”
    Internet was VERY slow. Breakfast was GREAT.
    Reviewed May 18, 2018
    Dear DAVID, I am concerned to read that you were disappointed with the speed of the Internet. Please accept my apologies for this inconvenience. In fact, we have recently installed the new intelligent Internet access points on all floors and upgraded the bandwidth up to 30 Mbps. In spite of this, I have brought this up to the attention of our IT Manager to further investigate and to take the appropriate action to correct this. We do hope that apart of the incident, we will have the pleasure of welcoming back in the future so that we are able to remedy the poor impression created on this occasion. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    9.2
    Exceptional
    Allen from Thailand
    Couple
    Superior Twin
    Stayed 1 night in May 2018
    Consistantly Excellent”
    This facility is consistently excellent and is our choice when flying in or out of BKK requiring an overnight stay. Pick-up at the airport is quick, efficient, and a breeze. The food selection is excellent and delicious. For those early morning departures, breakfast is available starting at 3:00 AM!
    Reviewed May 08, 2018
    Dear Allen, Thank you so much for your amazing review about your experience at Novotel Bangkok Suvarnabhumi Airport Hotel. I’m glad you valued our early breakfast policy as well as our hotel facilities, food and service. It’s nice to hear that we made your stay comfortable and able to suit your trip. With my great pleasure, your feedback has been shared among the team and we hope to see you again very soon in the near future. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    8.4
    Excellent
    Saowalak from Thailand
    Family with teens
    Superior Twin
    Stayed 1 night in May 2018
    Great location”
    -Great location -Clean & Comfortable -not have family room for 4people
    Reviewed May 04, 2018
    Dear Saowalak, Thank you for your review as it is very much appreciated. I surely welcome your feedback especially on the family room as it is an important part to continuously improve the quality of our services. We look forward to your next stay with us. Sincerely yours, Christophe Geoffroy General Manager
    Responded May 04, 2018
    Novotel Bangkok Suvarnabhumi Airport
    9.6
    Exceptional
    Kevin from United States
    Couple
    Deluxe King
    Stayed 1 night in April 2018
    Perfect Place!”
    Perfect place to stay overnight and then fly out in the morning. So very close to the Airport, just a walk over.
    Reviewed April 30, 2018
    Dear Kevin, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I believe our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back. Sincerely yours, Christophe Geoffroy General Manager
    Responded May 02, 2018
    Novotel Bangkok Suvarnabhumi Airport
    7.2
    Very good
    Elizabeth from Thailand
    Solo traveler
    Superior Twin
    Stayed 1 night in April 2018
    Overpriced but great location”
    Lovely lobby, Great location but ridiculously overpriced. There are far cheaper options within the airport and nearby.
    Reviewed April 30, 2018
    Dear Elizabeth, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. However I am sorry that you find our hotel price expensive. I surely welcome your feedback as it is an important part to continuously improve the quality of our guest’s stay experience. We are looking forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    3.6
    Patchaya from Thailand
    Family with teens
    Superior Twin
    Stayed 1 night in April 2018
    Was expecting more from Novotel”
    The room wasn’t that clean, the staff was a bit unhelpful at the reception. There are not much facilities in the hotel. I’m not sure if the staff is racist toward Thai because I noticed the way they spoken to foreigners are more polite and being helpful. This is the last time I will stay at Novotel airport hotel. Really disappointed.
    Reviewed April 29, 2018
    Dear Patchaya, Thank you for staying at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. Feedback such as this from our loyal patrons is highly valued as it makes us better and please accept our apologies with your stay expectations not met. In the meantime, allow me to share with you that every each associates had no intention to treat our guest differently and I am very sorry if there was any action caused you to feel so. Please accept my sincere apology on this matter. In spite of the incident, we do hope that we will have the pleasure of welcoming you back again in the near future, so that we can demonstrate the remedy actions taken to avoid such a re-occurrence. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    7.2
    Very good
    Yim from Hong Kong
    Couple
    Superior Room with King Bed
    Stayed 1 night in April 2018
    Excellent location, but showing signs of aging”
    Situated next to the airport with 5 minutes underground walk. Signages along the way can be improved. We only managed to search from internet people's comments on how to get to the hotel (for the benefit of future customers, you should go to B/F to find the sign of Airport Rail, and in the mid way there is a random sign directing you to Novotel). Quite an old hotel with aging rooms. There is some unpleasant smell when we entered the room. Breakfast starts serving at 3am, but there are not too much choices of food.
    Reviewed April 25, 2018
    Dear Yim, Thank you very much for your candid feedback of your recent stay at our hotel. Your thought is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within this upcoming year. I hope that we have a chance to welcome you back again, so that you can see the different that we have made after the renovation. In the meantime; if there is any further feedbacks about the room, please do not hesitate to contact me anytime. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    9.6
    Exceptional
    Leonie from Australia
    Solo traveler
    Superior Room with King Bed
    Stayed 1 night in April 2018
    Very convenient for layover between flights”
    I found the room to be very quiet even though it was at the airport. Easy walking distance underground to hotel. I took shuttle one way and it was very efficient.
    Reviewed April 24, 2018
    Dear Leonie, I am delighted to learn how much you enjoyed your stay with us at the Novotel Suvarnabhumi Airport Hotel. I am happy to learn that our service and facilities far exceed your expectations. Leonie, thank you for recommending our hotel. We certainly look forward to the opportunity to welcoming you back in the very near future. Sincerely yours, Christophe Geoffroy General Manager
    Show more
    Novotel Bangkok Suvarnabhumi Airport
    10.0
    Exceptional
    Pam from Canada
    Group
    Superior Twin
    Stayed 1 night in April 2018
    Wonderfully convenient!”
    Free shuttle to hotel available any time. Get the breakfast; delicious. Pool a nice place to unwind after a long flight. Rooms comfortable and quiet.
    Reviewed April 23, 2018
    Dear Pam, Thank you very much for staying with us. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had. We look forward to your next stay with us. Sincerely yours, Christophe Geoffroy General Manager
    Responded April 24, 2018
    Novotel Bangkok Suvarnabhumi Airport
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices