Novotel Bangkok Suvarnabhumi Airport
Novotel Bangkok Suvarnabhumi Airport
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9.2
Exceptional

"The food selection is excellent and delicious."

Allen

|

May 8, 2018

Superior King - Facilities Novotel Bangkok Suvarnabhumi Airport
Superior King - Facilities
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Interior view Novotel Bangkok Suvarnabhumi Airport
Interior view
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Swimming pool [outdoor] Novotel Bangkok Suvarnabhumi Airport
Swimming pool [outdoor]
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Fitness center Novotel Bangkok Suvarnabhumi Airport
Fitness center
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See map Novotel Bangkok Suvarnabhumi Airport
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Exceptional
Location
9.3
See all 6 photos Novotel Bangkok Suvarnabhumi Airport
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What guests are saying:
Great room, great breakfast, quiet, safe, comfortable, I love this hotel.
patrick from Australia
Business traveler
Clean, staff spoke many languages, nice pool, lots of multicultural food options, reliable WiFi- very easy and comfortable after and before long, long plane rides.
Elizabeth from United States
Family with teens
Great Hotel next to airport. Great facilities . Products a bit expensive.
Chris from New Zealand
Solo traveler
We stayed for one night because our flight was early in the morning. The hotel has a nice pool and clean rooms. Food and drinks are quite expensive. But we had a good time
Stefan from Germany
Family with teens
Just a pity they have no smoking rooms
Mike from United Kingdom
Business traveler
If you can afford it, being next to the airport is the advantage for short stays so you don't have to pull your bag onto the 30-minute train into the city or back to the airport and deal with the transit/time hassle between your accommodation and the train
Jay from United States
Solo traveler
Great location for transit stop, 24hr stay check-in anytime excellent concept
Duncan from Australia
Business traveler
The WiFi doesn’t work at all.... super disappointing. Breakfast was not good. You are essentially paying for the location which was extremely convenient (connects to airport via underground walkway).
Allison from United States
Couple
This hotel is a great option for people needing a great place to stay. The only downside is the cost.
Paul from Thailand
Family with young children

Novotel Bangkok Suvarnabhumi Airport

Exceptional location
What's nearby?
Excellent
From 7190 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.7
Recommended by 90% of guests
Value for money7.2
Distance to city center26 Km
Location rating9.3
Nearest airportSuvarnabhumi International Airport (BKK)
Distance to airport150 m
  • 230 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 15 times since yesterday | 10 travelers are looking at this property right now
Deluxe Twin
Deluxe Twin
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 2 single beds
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Deluxe King
Deluxe King
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 56.5 m²/608 ft²
  • Separate shower/bathtub
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 56.5 m²/608 ft²
  • Shower and bathtub
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Executive Premier Floor Twin Room Hotels on Sale
Executive Premier Floor Twin Room Hotels on Sale
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds
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Superior Room with King Bed
Superior Room with King Bed
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
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Executive Premier Floor King Room
Executive Premier Floor King Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 king bed
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Superior King
Superior King
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 1 king bed
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Twin/Double room - Executive
Twin/Double room - Executive
...
  • Bathtub
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Have a question for Novotel Bangkok Suvarnabhumi Airport?

What people love about the property

  • 9.2
    Exceptional

    "The room was clean and very quiet and comfortable."

    oracha

    |

    February 24, 2018

  • 9.2
    Exceptional

    "Clean, comfortable and spacious room."

    Francis

    |

    February 23, 2018

  • 8.8
    Excellent

    "A great staff, and friendly."

    Dusita W.

    |

    November 28, 2017

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More about Novotel Bangkok Suvarnabhumi Airport

More about Novotel Bangkok Suvarnabhumi Airport

9.6
Exceptional

"The room was clean, quiet, and comfortable."

Allen

|

March 10, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bangkok Cafe & Bar
700 m Thai
Rimnathee Thai Kitchen
4.6 km Thai
Kruarabiangnam, Bagkok
4.9 km Thai
Asian cuisine
Asian cuisine
Kruarabiengnam
3.0 km Asian, Thai
Catch Up Cafe
3.4 km Asian, Cafe, Thai
Orchard Taste of Singapore
3.8 km Asian
Japanese cuisine
Japanese cuisine
Khaotom Pla Wibun Phochana
3.0 km Japanese, Vietnamese
Smoot Japanese Food
3.8 km Japanese
MK Restaurant (The Paseo)
5.0 km Japanese

What they offer

10.0
Exceptional

"Good room, Good service and good price"

Chareeya

|

April 5, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Please be informed that the daily room rates from now will be entitled to flexibility of check-in and check-out, rather than having to abide by the strict checking out time of 12:00 pm. Guests will be able to check out exactly 24 hours from the period of the check-in. For instance, guests checking in at 18:00 hrs on 8 February 2011 can check out at 18:00 hrs on 9 February 2011.

Real reviews from real guests

Agoda Reviews (7190)Booking.com Reviews (3155)
8.3
/
10
Cleanliness8.7
Facilities8.4
Location9.3
Room comfort and quality8.5
Service8.3
Value for money7.2
Provided by verified guests of Agoda
All languages
All guests (7190)
All room types
Showing 6317 verified guest comments
12345
6.8
Good
Gary from United States
Solo traveler
Superior King
Stayed 1 night in December 2018
Good”
So much noise in the walls. I am not superstitious but it seemed that there were ghosts in the walls. All night!
Reviewed December 07, 2018
8.0
Excellent
janice from United Kingdom
Couple
Superior Room with King Bed
Stayed 1 night in October 2018
poor WiFi and buffet breakfast ”
WiFi did not work properly in the room spent over an hour trying to connect and had to go down to reception to sort out which was very frustrating when we only had 14 hours at the hotel before our flight and needed to check in . Also the buffet breakfast had no museli or yoghurt and little choice for fresh fruits very poor for 750 baby’s.
Reviewed November 01, 2018
Dear valued guest, Thank you for taking the time to tell us about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. Firstly I apologize for the disappointment you had about the wifi connection and the variety of breakfast. Please rest assure that the management team are aware of it. However I understand how frustrating you were after having the difficulty log on to the internet. I sincerely apologize and hope that we have a chance to welcome you back again. If there is any further feedbacks about the stay, please do not hesitate to contact me anytime. Sincerely yours, Christophe G General Manager
Responded November 14, 2018
Novotel Bangkok Suvarnabhumi Airport
10.0
Exceptional
Debra from United States
Couple
Superior Room with King Bed
Stayed 1 night in October 2018
Great airport hotel”
When you need to stay at the airport, it is often a marginal hotel and expensive for what you get (bad value). The Novotel is very nice and it was a great experience. Also, you get 24 hours for the price which is terrific when you arrive very late.
Reviewed October 06, 2018
8.0
Excellent
Kristian from Australia
Solo traveler
Superior Twin
Stayed 1 night in September 2018
Expensive Option”
This is an expensive, quite bland Airport Hotel. You do get 24 hours from check in which is good if you need more than a Noon check out. I've stayed here a few times but recently went elsewhere close by about 15 minutes away and had a much nicer experience, however you aren't connected to the Airport. I stayed here because I had to fly at different hours and it worked. Otherwise there are much better options. The rooms are nice, the gym is good, sauna and steam rooms, pool is okay and the restaurant is good, expensive but good.
Reviewed September 30, 2018
7.6
Very good
Graham from Australia
Solo traveler
Superior Room with King Bed
Stayed 1 night in December 2018
Good stay easy air port good transfer stay every trip”
The hotel great every trip.
Reviewed December 06, 2018
5.2
Gavin from Australia
Business traveler
Superior Room with King Bed
Stayed 1 night in November 2018
Disappointing hotel - not worth the money”
The hotel is too far to walk with luggage, so you need a shuttle. It's 3-4 times more than the Amaranth Suvarnabhumi Airport and not as nice. The Amaranth is not much further and is far cheaper. It took the Novotel ages to check me in and I was offered a twin bed (I'm 6ft4in and have booked a large size bed).
Reviewed November 24, 2018
6.4
Good
Richard from Australia
Solo traveler
Superior Room with King Bed
Stayed 1 night in November 2018
Rude Reception staff”
Arrogant rude reception staff on check in. The lady who checked me in was rude and arogant. No smile no welcome . I felt like a cockroach. After a flight its nice to have somebody have a smile and greet you warmly. Not here. I stayed in Novotel in Manila in ARanta. What a difference. the staff were welcoming. warm and friendly. Not in Bangkok. they seem to feel they are high So and treat me a low so
Reviewed November 19, 2018
6.8
Good
Michelle from Singapore
Couple
Superior Room with King Bed
Stayed 1 night in November 2018
Great as a transit stay”
My husband and I were transiting via the Bangkok airport and thus this hotel was perfect for a good night’s rest. Initially we were disappointed because we booked a double room but were given twin instead. Seeing how upset we were, the hotel staff gave us an upgrade to a suite. That was considerate of them. Will stay here again if ever we transit via Bangkok.
Reviewed November 13, 2018
Dear Valued guest, we are most delighted to learn that you enjoyed the hotel’s service and facilities. Your particular comment has been passed onto our front desk team and it certainly encourage us. Thank you for your support and we look forward to welcoming you back to Novotel Bangkok Suvarnabhumi Airport Hotel in the near future. Best Regards, Christophe G General Manager
Responded November 14, 2018
Novotel Bangkok Suvarnabhumi Airport
9.2
Exceptional
Penny from New Zealand
Couple
Superior Twin
Stayed 2 nights in December 2018
Great stopover.”
Friendly efficient staff. Surroundings and facilities excellent. Pool and Thai Garden lovely, relaxing oasis.
Reviewed December 07, 2018
10.0
Exceptional
Colin from United Kingdom
Couple
Superior Room with King Bed
Stayed 1 night in August 2018
Short transit stay. ”
We’ve stayed at the hotel previously so knew what to expect. Check in and out all very professional. Our room was clean and comfortable. Happy hours very good with plenty of snacks. We are in The Square which was good value. We decided on á la carte. Short shuttle ride up the terminal. Excellent.
Reviewed August 18, 2018
Dear Valued guest, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel again as your choice during your recent stay in Bangkok and for recommending our hotel in many ways to other business travelers. It was certainly a pleasure for us to be at your service. You make our jobs more enjoyable. We are happy to know that every part of our services impress you. Sincerely, Christophe Geoffroy General Manager
Responded August 30, 2018
Novotel Bangkok Suvarnabhumi Airport
9.2
Exceptional
Catherine from United Kingdom
Solo traveler
Superior Room with King Bed
Stayed 1 night in August 2018
Excellent short stay”
I was in transit in Bangkok for 21 hours and wanted a hotel near the airport with a pool. The Novotel was perfect, the room was spacious and the bed super comfortable. The pool was great & there was a good choice of places to eat. The best thing was that I could walk to the airport in under ten minutes in order to catch my very early flight.
Reviewed August 12, 2018
Dear Valued guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, Christophe Geoffroy General Manager
Responded August 16, 2018
Novotel Bangkok Suvarnabhumi Airport
8.4
Excellent
Stuart from Indonesia
Family with young children
Superior Room with King Bed
Stayed 1 night in June 2018
Location is great”
We stay here quite often when travelling in and out of Bangkok as the location is ideal. We have a baby and usually ask hotels for extra bottles of water to use for formula - without exception they provide whatever is asked for. Here, this time, we were told if we wanted more than 3 small bottles that we would need to pay! Not impressed with this at all - water is very cheap, it's not the cost which is annoying it's the poor service where a baby is involved.
Reviewed June 18, 2018
6.8
Good
Naveed from Australia
Family with young children
Executive Premier Floor King Room
Stayed 1 night in November 2018
Excellent location for a stop over and good food at the club.”
Its a very good hotel for a stop over when travelling via bangkok location wise. The staff need to be more attentive, no one helped with luggage, club staff not receptive to tired guests with little children, cleanliness of rooms need to be improved. Definitely on the more exepnsive side - nearly 500 dollars for a tiny room with club access.
Reviewed November 26, 2018
8.8
Excellent
Caoimhe from Hong Kong
Couple
Superior Room with King Bed
Stayed 1 night in November 2018
Excellent”
The room was lovely and there was a nice large bath. The spa was good. We enjoyed the massage but were not so keen on the tamarind scrub. We did find the spa comparatively expensive sadly.
Reviewed December 04, 2018
8.0
Excellent
Elizabeth from United Kingdom
Couple
Superior Room with King Bed
Stayed 1 night in April 2018
Perfect hotel to stay before or after a flight.”
Ticks all the boxes really. Typical Accor hotel, excellent evening buffet and breakfast. Good comfy rooms. Little bit pricey but worth it as its so convenient for the airport.
Reviewed November 14, 2018
Dear Valued guest, The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive feedback you had during your stay with us. I am happy to hear that we were able to enhance your trip and make it memorable. I look forward to welcoming you back at the Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the future. Best Regards, Christophe G General Manager
Responded November 14, 2018
Novotel Bangkok Suvarnabhumi Airport
6.0
Yukifumi from Japan
Solo traveler
Superior Room with King Bed
Stayed 1 night in October 2018
No bell boy service available”
When I have checked in, I carried one big suitcase of just over 20 kg. However, there were no one at around bell captain desk and could not receive baggage carry service to the room. In such a 4 star level hotel, it should not be happened. Although I have had stayed this hotel several times, this is the first time I have greatly been disappointed with poor service. Hope improvement for next time.
Reviewed October 25, 2018
8.8
Excellent
Y from Singapore
Business traveler
Superior Twin
Stayed 1 night in July 2018
Great for early flight”
The hotel is within walking distance to the airport. It is clean and has great amenities. The price is on the high side. Good for business travellers who need to stay nearby hotel for early morning flight or transfer.
Reviewed October 17, 2018
8.0
Excellent
KAZUHISA
Business traveler
Superior Room with King Bed
Stayed 1 night in September 2018
Close to Airport, but long to walk. Use Shuttle if available”
One of the most close accomo. at BKK and 24H plan is quite convenient for me, as I could have refresh even after business hours, before red-eye flight. Location wise, by walk, you need to have a bit long distance from airport to hotel with the corridor at basement. Much better if you could grab the shuttle. Couldn't use the bath tab, as drain tap couldn't be pulled out...
Reviewed September 26, 2018
8.4
Excellent
Roland from Switzerland
Solo traveler
Superior Room with King Bed
Stayed 1 night in May 2018
Diesmal mühsames Check - In”
Musste mich über 17Min Gedulden, weil das Personal an der Reception meine Agoda-Buchung nicht finden konnte! Zwei Staff versuchten es nach fünf Minuten zusammen, inkl diverser Telefonate. Hatte ebenfals auf A4 Papier ausgedrucktem Voucher vorgelegt. Dies war etwa mein zehnter oder elfter Besuch im Novotel BKK Airport, so lange aber, dauerte ein Check - In noch nie. Der Mitarbeiter im Terminal und der Driver zeigten mir meine Buchung, kurz vorher nach Ankunft in BKK, nach zehn Sekunden auf Ihren Unterlagen :) :) In der Regel drei Minuten für das Check In, Rest vom Aufenthalt war Ok , auch Zimmer 2232 bräuchte mal eine Renovation! Vermutlich Analog 2236 .... ( siehe andere Bewertung ) Frühstück und Sicherheit im Haus, sowie Sutttle Bus Service wie gewohnt ausgezeichnet.
Reviewed June 02, 2018
9.2
Exceptional
Ana from Portugal
Solo traveler
Superior Room with King Bed
Stayed 1 night in May 2018
Great location, comfortable room and very good breakfast”
I only have 2 complaints: it is very expensive and the signals for the lifts in each floor are not helpful, as some lifts only go to the second floor and in those lifts there is not indication where the other lifts that go to the lobby are. And the hotel is huge so it can take a while to figure out how to get to the lobby...
Reviewed May 23, 2018
Dear Ana, Thank you very much for your candid feedback of your recent stay at our hotel. Your thought is extremely valuable to us, as we strive to improve with each and every stay. I am sorry that you find our hotel price expensive. In the meantime, allow me to share that our pricing is very competitive with nearby properties around Airport area and certainly less expensive than many Airport properties around the world. On the separate note, I would like to thank you for your constructive feedback about the elevator signage. Please rest assured that we will look at ways for further improvement. Thank you for your support and I look forward to welcoming you back to the Novotel Bangkok Suvarnabhumi Airport again in the near future. Sincerely yours, Christophe Geoffroy General Manager
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Novotel Bangkok Suvarnabhumi Airport
|Excellent 8.3
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  • Exceptional location
  • Terminal 21 Shopping Mall
  • Airport Rail Link Suvarnabhumi Station is within 0.23 km