Very good 7.6
Based on 1332 reviews

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About Novotel Batam Hotel

Description

Novotel Batam Hotel is a 4-Star hotel that suits both business and leisure travelers. Set in the center of Batam's commercial area, the hotel is only 45 minutes from Singapore by ferry. Novotel Batam Hotel offers 244 comfortable rooms which are tastefully furnished. For business travelers, vast arrays of facilities are provided such as a business center, meeting rooms, Wi-Fi access, and a car park. Leisure facilities include a swimming pool, health center, sauna, and relaxation. The hotel also invites you to experience an enjoyable meal in The Square restaurant. Guests are able to choose various kinds of foods from breakfast to lunch, dinner, or a tasty little snack. Balanced choices and à la carte service are also provided 24 hours a day, or guests can opt for drinks in Mosaic Lounge. At Novotel Batam Hotel, you can count on enjoying a relaxing meal in a friendly and stylish setting.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Distance to Airport: 4 km
Number of Restaurants: 2
Number of Rooms : 244
Year Hotel Built: 1997
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good



based on 1332 reviews
  • Cleanliness 7.9
  • Facilities 7.1
  • Location 7.5
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.8
  • Food and dining 7.0
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keat from Singapore
Business traveler
Executive Queen Bed
Stayed one night in September 2016
Need To Improved
room to room called with calling tone but receiver room does not ring ?. air-con is not cold at the lowest setting max fan speed in room 409 ( temp. around 25 decree Celsius at lowest setting ).? The balcony is dark ( no lighting ) ?
Reviewed September 25, 2016
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Hanani from Singapore
Couple
1 Queen Bed Superior
Stayed one night in August 2016
Good location
Great stay
Reviewed September 23, 2016
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Willy from Indonesia
Solo traveler
1 Queen Bed Superior
Stayed one night in February 2016
Overall Satisfied
All ok except location a bit far
Reviewed September 23, 2016
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Nigel from Singapore
Group
Superior Twin Room
Stayed one night in September 2016
Good value for money. Cleanliness of the room is good
Nothing much to pick on for the price we paid for the room but the only down part is the aircon during breakfast. It seemed as though as it wasn't even on. Other than that, everything else is good.
Reviewed September 20, 2016
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BRANDON from Singapore
Group
Executive 2 Single Beds
Stayed 2 nights in May 2016
Great stay
Bed was very comfy and room was very clean. Breakfast was okay. Staff were helpful and friendly.
Reviewed September 16, 2016
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Wai from Malaysia
Couple
1 Queen Bed Superior
Stayed one night in September 2016
Good
Clean room, friendly staff, nice hotel.
Reviewed September 15, 2016
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Mohamed from Maldives
Solo traveler
Superior King Room
Stayed 2 nights in September 2016
Best place
Friendly staff
Reviewed September 13, 2016
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Norain from Singapore
Family with teens
1 Queen Bed Superior
Stayed one night in September 2016
Short trip to Batam
One of the good hotels in Batam. Didnt eat here, so no comments. Cold sheltered swimming pool although swam in the morning.
Reviewed September 12, 2016
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Ong from Singapore
Couple
1 Queen Bed Superior
Stayed one night in September 2016
Good as always.
6th time in this hotel. Always the pleasure to be here. well kept room, staff with good English and always helpful. room service staff always wear a pleasant smile and extra polite. my room this time was a little stuff though, wanted to air my room but the windows are permanently locked. they should look into housekeeping to air rooms every 2-3 days.
Reviewed September 12, 2016
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Noir from Malaysia
Business traveler
Superior Twin Room
Stayed one night in August 2016
ECELLENT
Thew hotel very nice n staff very good. HOTEL NEED TO REPAINTING AGAIN .
Reviewed August 24, 2016
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