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Novotel Bern Expo Hotel
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6.5 Good location
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6.5Location
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Novotel Bern Expo Hotel

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From 13 reviewsSee what guests said
6.9
  • Air conditioning

  • Bar

  • Fitness center

  • Safety deposit boxes

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Room choices
Superior
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  • 25 m²/269 ft²
  • Shower and bathtub
  • 1 double bed
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Executive
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  • Street view
  • 25 m²/269 ft²
  • 1 queen bed and 1 sofa bed
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Family Room (2 Adults + 2 Children)
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  • 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Executive room (non-smoking) with 1 queen bed +sofa bed VIP Welcome and extra amenities
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  • Non-smoking
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Executive room (non-smoking) with 1 queen bed +sofa bed VIP Welcome and extra amenities
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  • Non-smoking
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Standard Single
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  • Non-smoking
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Standard Double
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  • Non-smoking
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Standard Triple
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  • Non-smoking
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Classic Room
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  • Non-smoking
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Executive room (non-smoking) with 1 queen bed +sofa bed VIP Welcome and extra amenities
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  • Non-smoking
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Verified guest reviews

Agoda Reviews (13)
6.1
Good
Filter by guest type:
Cleanliness8.2
Facilities9.2
Location6.5
Room comfort and quality5.8
Service8.0
Value for money6.3
Provided by verified guests of Agoda
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Showing 10 verified guest comments
7.0
Liang from China
Business traveler
Stayed 1 night in October 2011
great facilities
great facilities, room is also big.
I arrived at midnight but still I had a very relaxed bath and deep sleep. the room facilities are very good quality and I had very good expereience there. definitely my choice for future trip to bern. but it is not close to downtown so only suitable for visitors who will stay in same area.
Reviewed October 08, 2011
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5.0
liviana from Indonesia
Family with teens
Stayed 2 nights in September 2011
very much unexpected (not in a good way)
hmm.. it's just standard. nothing impressive at all
stay was usual. nothing remarkable. came to surprise that they have trollies but NO BELLBOY so you have to drag the trolley yourself (imagine that!)... i don't know if they try to save money by not employing the bellboy, but definitely they would loss more money by letting guests pushing the trolly themselves cos they tend to be inexperience in pushing trolley whereby chances of hitting walls/lift doors are higher. make sense? then breakfast was really not worth as much as they charged. toilet bowl is separated from bathroom so it was ineffective. room was small but cant say much since it was europe...?? location isn't convenient as there isn't anything anywhere nearby.
Reviewed September 09, 2011
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6.0
Leonard from Singapore
Couple
Stayed 1 night in August 2011
Off location but room is big enough
Room is big enough for a sofa + bed + space to lay out 2 big luggages
location is a bit off, about 10 min by tram from central station. it is the last station on this tram line. since it is located at the expo, there is hardly anything there (shops, restaurants, etc.). room is big enough for a sofa + bed + space to lay out 2 big luggages. the toilet bowl is in a separate room next to the front door. there is no wash basin inside, so you have to walk to the bathroom to wash your hands after easing yourself, which is a bit awkward.
Reviewed September 01, 2011
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3.0
Ho from Hong Kong
Couple
Stayed 1 night in August 2011
Hotel with Poor Service
nil
We had a terrible experience with this hotel. What was equally bad was the breakfast offered. It was extremely poor with nearly no choices. The few dishes offered were always empty. There were flies in the juice. Lastly, the free wifi service was only offered at the lobby, which was inconvenient.
Reviewed August 30, 2011
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7.0
Lo from China
Couple
Stayed 2 nights in August 2011
A bit far, but nice hotel
Clean and tidy, spacious room, modern interior
on the whole, the hotel lives up to a four-star hotel, as stated, in terms of its interior, facilities, room space and cleanliness. but it is really pricy, esp that breakfast is not included. the service and staff attitude is so-so, not bad not good. should be better if charging this price. anyway, the bathroom is impressive. its design and setting is fantastic, though the tap in the bathtub doesn't work... for the location, to business people, it will be great, as it is right next to the expo; but for visitors, a bit inconvenient, as you must go by bus taken at the rail station. but lucky that the bus no. 9 is really frequent, so no difficulty to catch a bus going back to the hotel.
Reviewed August 29, 2011
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3.3
Tsz from Hong Kong
Couple
Stayed 2 nights in August 2011
bad~~~~don't try
no
Far away from city center. You will need to travel by bus to city center everyday. no free internet service in room. no breakfast. get a wrong credit card information and want me to pay again (even i can solve it finally). Just don't try this hotel as you will have lots of choice in Bern
Reviewed August 23, 2011
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9.2
Richard from Switzerland
Group
Superior
Stayed 1 night in May 2017
Sauberes, preiswertes Hotel geführt von extrem nettem Personal
Sehr sauber, sehr zuvorkommend, preiswert. Feines Frühstücksbüffet. Bequeme Betten. Das Personal war sehr nett. Ich habe mich sehr wohl gefühlt
Reviewed May 25, 2017
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10.0
Samuel from Italy
Solo traveler
Executive
Stayed 1 night in June 2017
Assolutamente magnifico!
Accoglienza ottima, personale cortese e simpatico, posizione strategica per me che avevo un concerto allo Stade de Suisse (5 min a piedi) e stazione del tram appena sotto l'hotel (linea 9 diretta verso il centro, dieci minuti), camera immacolata, tv con canali internazionali. Tutto ottimo, tornerò senz'altro!
Reviewed June 20, 2017
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8.0
TSZ from Hong Kong
Couple
Superior
Stayed 1 night in December 2015
新淨商務酒店
房間 新淨, 整潔, 設備新穎
集團收費政策不友善, 小童計費。交通不便, 鄰近沒有便利店。
Reviewed January 04, 2016
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7.7
TSZ from Hong Kong
Couple
Superior
Stayed 1 night in December 2015
中規中舉
New, clean, nice staff
Reviewed January 02, 2016
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