Novotel Cairo El Borg Hotel
3 Saray El Gezirah, Zamalek, Zamalek Island, Giza, Egypt, 11111 - See map
Make your best journey to Giza with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Zamalek Island part of Giza, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Great Pyramid of Giza. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
Facilities
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Your dates are popular among travelersUsers are booking a place in Giza every 22 minutes on Agoda.com
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/21640343/0/d50632d36e9b44e10672e6329b7858a3.jpg?ca=17&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5674133/0/586e1b7c48fabef5a5dfe02aec1b9d11.jpg?ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5674133/0/c744d6fa12d23ea8ebc95a4d3568fbc4.jpg?ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5674133/0/d6f4ccab1077e5c1d0baa59ce2efc04b.jpg?ce=0&s=98x98&ar=1x1)
Exceptional”
very nice hôtel, room with convertible sofa for 2 kids less than 15 years, good breakfast,friendly staff ..thanks Mr Yehya ... very clean ...top
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Dear Idris, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Novotel in the future . Sincerely, Abdellatif Gebril General Manager
Excellent”
Staff were friendly and extremely helpful. Breakfasts were delicious as was the cafe. Room service was excellent. Totally enjoyed the stay and would come again.
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Dear Ms. Victoria, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. weThank you again for sharing your experience. Sincerely, Abdellatif Gebril General Manager
Excellent hotel”
Excellent hotel very friendly staff and mona at reception went out of her way to help with everything. Thankyou mona
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Dear Ashraf, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Novotel in the future . Sincerely, Abdellatif Gebril General Manager .
Excellent location”
If you have work in Zamalek, Tahrir or even Mohandessin, then this is an excellent location, great view
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Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . I am pleased that you enjoyed your stay and we are very glad to hear that you are satisfied with the guest service . Again, thank you for choosing us and we look forward to serving you again when in Novotel Cairo El Borg Sincerely, Abdellatif Gebril General Manager
guest relation staff”
Merna from guest relation has made our anniversary fantastic i really recommend
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Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . I am pleased that you enjoyed your stay and we are very glad to hear that you are satisfied with the guest service . Again, thank you for choosing us and we look forward to serving you again when in Novotel Cairo El Borg Sincerely, Abdellatif Gebril General Manager
Very good”
It has unique location , amazing Nile view , good and clean rooms. Very fast check in and helpful front desk staff . Friendly staff . Poor wifi signals in rooms . We missed iron in room but laundry is available. No note papers and pen in rooms but we didn’t ask for it also . I recommend it and may repeat my stay there .
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Dear Mr. Hany, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.
Very good ”
Great location with 3 min walk to metro station Opera , amazing nile view but noisy at night .rooms are clean . Staff are very helpful and friendly with fast check in .food is good with multiple varieties. Only we missed iron in room but laundry is available. Poor wifi in rooms . Overall great vacation we spent there .
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Dear Mr. Hany, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.
Excellent”
Everything was ok , very clean , perfect location near to everything , cooperative stuff , a good experience in general
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Dear Ahmed, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Supee helpful staff, extremely hospitable, great breakfast, good location. Very worn down facility.”
Pros: staff extremely helpful.
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Dear Ms. Vivian We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Clean ”
close to everything Not noisey So safe that the elevator does not work without a card
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Dear Fathiya, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback . Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Novotel in the future . Sincerely, Abdellatif Gebril General Manager .
Exceptional View! Excellent Location!”
I had a great stay at Novotel El borg, the panoramic view from my room's window was stunning! At first, I wasn't satisfied with my room and the hotel rooms on the riverside were fully booked, but the manager in charge was very generous and upgraded my room to a junior suite and it was terrific. The location is perfect and close to many attractions.
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Dear Guest , We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive your feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager.
excellent hotel incomprehensible rules for westerners”
xcellent hotel but with rules that do not match my way of life. I chose a heavenly destination for me and a hotel that would accompany my stay. Having dinner on the terrace of the hotel and not being able to enjoy it with a glass of wine is really disappointing for me. The hotel should inform visitors of the rules they have, so that one can decide whether or not to go to that hotel. It is part of my culture and idiosyncrasy the food and of course the drink. I am Italian-Argentine and wine for me is like tea for the Egyptians or rice for the Chinese. Being in the place I found out about hotels that do serve alcoholic beverages. I would not go back.
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Dear Mr. SERGIO, Thank you for taking the time to tell us about your experience at the Novotel El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel El Borg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager
Good facility, good food and very good view especially feom the rooftop restaurant”
Windows may need some stronger noise separation Shower on lower floors may need to have the pressure looked at
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Dear Mr. Yung We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Very good”
Great location with good breakfast, just room service need to be more professional as I asked for some plates as we got dinner from outside and after calling them number of times as they said it’s on the it never showed up, the floor carpeting needs to be cleaned or changed very dirty!
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Dear Mr. Zaheer, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success Thanks & best regards Abdellatif Gebril General Manager
Family hotel and reasonable price”
Nice hotel for families and good location. Clean hotel, very friendly staff. Price is reasonable compering to other hotels. Also a very nice roof,s views. I will recommend this hotel for families
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Dear Mr. Naji, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Good Location for exploring the City ”
The Gym facilities need an upgrade.
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Dear Markus, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril - General Manager
Slow service”
You need to wait hours to get what you need from reception or house keeping
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Dear Linda, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Probably the best location in Egypt...bang on the Nile! Good people, delicious breakfast, ”
Building needs renovation
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Dear Mr. Christopher We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Very good”
Loud music on the dock going on until 3am. beaten down furniture
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Dear Mr. ِRamu, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Nile View”
The reception staff especially Maomen was very helpful as I had to extend my stay..The room cleaners were also good.However the staff in the breakfast restaurant were unsmiling ,unfriendly ,avoiding eye contact or greetings. Perhaps they are treated badly by the superiors or have worked out that tips are unlikely in a buffet set up. This is unacceptable in a four star hotel.
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Dear Mr. Abed, thank you for choosing Novotel Cairo El Borg for your stay we delighted to read that you enjoyed your stay with us, and thanks for your recognition to our reception & housekeeping team we will convey your message to them, we apologize if F&B team at the breakfast was not up to your expectation we shared your feedback with our F&B manager to take the corrective action, looking forward to welcoming you soon at Novotel Cairo El Borg Stay safe & healthy Thanks & best regards Abdellatif Gebril General manager