Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Hotel
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Executive Premier Twin - Bed Novotel Citygate Hong Kong Hotel
Executive Premier Twin - Bed
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Lobby Novotel Citygate Hong Kong Hotel
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Interior view Novotel Citygate Hong Kong Hotel
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Interior view Novotel Citygate Hong Kong Hotel
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Excellent
Location
8.7
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Novotel Citygate Hong Kong Hotel

Excellent location
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Excellent
From 4739 reviewsSee what guests said
8.3
Recommended by 91% of guests
  • 220 meters to public transportation

  • Free airport transfer

  • Air conditioning

  • Blackout curtains

Room choices
8.4
Excellent
Room comfort & quality
Don't miss out!3 travelers have booked today.
Executive Premier Room
Executive Premier Room
...
  • Mountain view
  • 28 m²/301 ft²
  • 1 queen bed
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Superior Room 1 Queen Bed
Superior Room 1 Queen Bed
...
  • Mountain view
  • 28 m²/301 ft²
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Standard 2 Twin Beds
Standard 2 Twin Beds
...
  • Mountain view
  • 28 m²/301 ft²
  • 2 single beds
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Standard Room with 1 Queen Bed
Standard Room with 1 Queen Bed
...
  • Mountain view
  • 28 m²/301 ft²
  • 1 queen bed
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Executive Premier Twin
Executive Premier Twin
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds
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Executive Suite
Executive Suite
...
  • 25 m²/269 ft²
  • Non-smoking
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Twin Superior
Twin Superior
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Standard Twin Room
Standard Twin Room
...
  • 26 m²/280 ft²
  • Non-smoking
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Standard Queen Room
Standard Queen Room
...
  • 26 m²/280 ft²
  • Non-smoking
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Superior Twin Room
Superior Twin Room
...
  • 26 m²/280 ft²
  • Non-smoking
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More about Novotel Citygate Hong Kong Hotel

More about Novotel Citygate Hong Kong Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Hao Chi
200 mChinese
Hong Kong Delights
2.8 kmChinese
The Baltic, Hong Kong International Airport
2.8 kmChinese, Japanese
Asian cuisine
Asian cuisine
Essence
20 mAsian, Chinese, International
Food Republic (Tung Chung)
130 mAsian, Chinese, Fast food
Federal Restaurant
250 mAsian, Chinese
Italian cuisine
Italian cuisine
Pizza Express HK International Airport
2.7 kmItalian, Pizza
Rome Restaurant
6.5 kmItalian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4739)Booking.com Reviews (3726)
8.3
Excellent
Read reviews from:
Cleanliness8.7
Facilities8.3
Location8.7
Room comfort and quality8.4
Service8.4
Value for money7.7
Provided by verified guests of Agoda
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Room type
Superior Room 1 Queen Bed
Standard 2 Twin Beds
Standard Room with 1 Queen Bed
Executive Premier Room
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Showing 4068 verified guest comments
12345
9.6
Exceptional
EVELYN from Malaysia
Family with young children
Standard 2 Twin Beds
Stayed 1 night in November 2016
Exceptional”
good
Reviewed July 15, 2018
10.0
Exceptional
Regine from Philippines
Couple
Standard Room with 1 Queen Bed
Stayed 4 nights in December 2017
Mall below”
The hotel is located above an outlet mall and is connected to the train station. Very convenient since it's near the airport.
Reviewed June 29, 2018
6.0
Paulina from Indonesia
Family with young children
Standard Room with 1 Queen Bed
Stayed 3 nights in June 2018
location is good .. ”
Pros : near to disneyland and ngong ping so you can arrange ur itinerary for the last 2 places to visit while staying here and attach to citygate outlet for shoppings. cons : far from hongkong if you are going to city and my room was not cleanly prepared, the bathrope is damped maybe used by previous guest and has not been changed although we actually checked in quite late around 8pm.
Reviewed June 28, 2018
7.2
Very good
Jocelyn from Philippines
Couple
Standard Room with 1 Queen Bed
Stayed 3 nights in June 2018
Very good”
To ensure security and safety of hotel guests with accommodations, i would suggest adding a room key card swipe capability when using elevator so not anyone (without room accommodation) can go to hotel rooms/floors. This is same with other hotels.
Reviewed June 17, 2018
9.6
Exceptional
Praewphan from Thailand
Solo traveler
Standard Room with 1 Queen Bed
Stayed 1 night in June 2018
Very high standard!”
The location is so good. You can go to the Citygate outlet by walk! There are a lot of stores, restaurants, and a big supermarket. You can use MTR to go to this place or if you are at the airport, you can use Novotel free shuttle bus. It takes not more than 15 minutes. On addition, there is a shuttle bus available almost all time so it does not waste time waiting for this service. The staffs are all kind, polite and well trained. The room is so big that you can feel comfortable to stay. I do very recommend this hotel 👍🏻
Reviewed June 14, 2018
4.8
Alex from Australia
Solo traveler
Executive Premier Room
Stayed 3 nights in February 2018
Not great”
Standard hotel, terrible facilities. The room is nice, but breakfast and everything else terrible.
Reviewed June 04, 2018
9.2
Exceptional
Lim from Singapore
Family with young children
Standard Room with 1 Queen Bed
Stayed 3 nights in May 2018
Excellent Service”
Hotel is located a few mins from HK Airport, good for travellers looking to visit Lantau Island or Disneyland. Free shuttle bus from the Airport is a plus! Rooms were spacious and comfy, and very excellent service provided by the front desk for our check in of a big group. Special mention to Jeffrey on going out of his way to ensure everything was done smoothly for me and my family - thumbs up!
Reviewed June 02, 2018
10.0
Exceptional
hannele from Australia
Couple
Standard Room with 1 Queen Bed
Stayed 1 night in May 2018
Great stopover”
Location is ideal for stopover. Staff helpful and friendly. Meals very good. We had relaxing and enjoyable short break.
Reviewed May 31, 2018
10.0
Exceptional
alison from Australia
Couple
Standard 2 Twin Beds
Stayed 1 night in May 2018
excellent”
you will not regret staying at this hotel. the room are big the staff cannot do enough for you. you ask for some thing and it done within minutes .the swimming pool is lovely, big and clean. there is a big shopping mall attached with a supermarket, mcdonalds and high end shops ie coach /bally/calvin kline ect.and free airport shuttle .
Reviewed May 30, 2018
7.6
Very good
Sharlene from Philippines
Family with young children
Standard 2 Twin Beds
Stayed 3 nights in May 2018
Very good”
Very near airport & disneyland since our main purpose is to go to hk disneyland
Reviewed May 28, 2018
10.0
Exceptional
claire from New Zealand
Couple
Standard 2 Twin Beds
Stayed 3 nights in May 2018
NNovatel has fantastic facilities including a wonderful swimming pool and lounges to meet and greet.”
The staff were helpful and friendly especially as we had a problem with missing our flight.
Reviewed May 27, 2018
10.0
Exceptional
Joicel from Philippines
Family with young children
Standard 2 Twin Beds
Stayed 1 night in May 2018
Very Nice and Accessible ”
Very clean hotel and very accessible since it is just inside Citygate Mall.Though i hope they have a separate room for the bathroom so I can prepare myself without being distracted with my kids and the cold aircon. All in all, excellent stay!
Reviewed May 23, 2018
7.6
Very good
Becky from Taiwan
Couple
Superior Room 1 Queen Bed
Stayed 1 night in April 2018
Near airport and good value of money”
the facility got some smoke burnt but most parts are clean, good view and a good place for people who want to stay for transit in HK airport.
Reviewed May 22, 2018
7.6
Very good
Pei from Malaysia
Couple
Standard 2 Twin Beds
Stayed 1 night in April 2018
Great location for shoppers ”
The hotel is attached together with the mall. Very convenience, a lot of restaurants and is a shopping heaven but shops closed around 9pm. MRT is close by. Free airport shutter bus arranged by hotel and it is first come first basis.
Reviewed May 17, 2018
10.0
Exceptional
Ting from Hong Kong
Couple
Standard Room with 1 Queen Bed
Stayed 1 night in May 2018
Clean and new”
Near airport, tidy, less people
Reviewed May 17, 2018
10.0
Exceptional
Dani from Indonesia
Couple
Executive Premier Room
Stayed 1 night in May 2018
Very good”
The staff very friendly, i got early check in at 10 AM, and late check out at 3 PM.
Reviewed May 14, 2018
8.8
Excellent
Erwin from Philippines
Group
Standard Room with 1 Queen Bed
Stayed 3 nights in March 2018
Nice hotel close to Disneyland but far from the city”
Mall in the hotel complex was convenient, loved the airport transfers, all good... can't complain
Reviewed May 13, 2018
8.8
Excellent
Denise from Australia
Couple
Standard Room with 1 Queen Bed
Stayed 1 night in April 2018
Charges for Wi Fi”
I cant believe in this day and age (and i am aged!) that you still have to pay for wifi!!! I didn't think to even check if this was available at no charge. The most remote of places in Australia, city centres and small restaurants dont charge for WI FI ..... what is a large hotel chain at one of the worlds most sophisticated airports doing charging for wifi????
Reviewed April 30, 2018
10.0
Exceptional
suparman from Indonesia
Family with young children
Superior Room 1 Queen Bed
Stayed 2 nights in April 2018
excellent customer service ”
we are happy stay at novotel citygate.we will back stay in this hotel for sure.clean room ,friendly staff.
Reviewed April 27, 2018
8.0
Excellent
SC from Singapore
Couple
Standard Room with 1 Queen Bed
Stayed 1 night in April 2018
Good location (near airport)”
Generally speaking, the room is clean and good. However we were given a relatively lower floor at level 7 but pool facing. Separate toilet and bathroom. Same building with Citygate Outlet where you can do your shopping. Free airport shuttle bus is provided and is less than 10 mins away.
Reviewed April 25, 2018
12345
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