Excellent 8.2
Based on 3526 reviews

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About this property


This international class accommodation in Hong Kong delivers style, comfort, and convenience for visitors to this cosmopolitan city. The 440 guestrooms at the Novotel Citygate Hong Kong Hotel are spacious, functional, and contemporary in design. Guests have a choice of standard, suite, superior, and executive rooms. Each unit is fully equipped with modern amenities to suit the needs of today's travelers. Boasting accessibility, the airport is only a five-minute drive from the hotel, while the nearest MTR station is a short two-minute stroll away. Nearby are recommended attractions like AsiaWorld-Expo, Hong Kong Disneyland, and Ngong Ping Cable Car. Conveniently adjacent to Novotel Citygate Hong Kong Hotel is every shopper’s paradise - Citygate Outlets Shopping Mall. Also included in the hotel's facilities are hotel-wide wireless broadband connection, two excellent restaurants, a lobby bar, and a patisserie. Corporate guests can make use of the seven function rooms, and there are four Executive Premier floors. For leisure, there is an outdoor swimming pool as well as a gymnasium. Complimentary shuttle service to and from the airport is also available. For a truly unique and memorable experience, Novotel Citygate Hong Kong Hotel is the place to be.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Solarium
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 HKD
Breakfast Charge (when not included in room rate): 178 HKD
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 11km
Distance to Airport: 3 km
Internet Usage Fee: 120 HKD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 23
Number of Restaurants: 2
Number of Rooms : 440
Parking Fee (per day): 250 HKD
Room Voltage: 220
Time to Airport (Minutes): 5
Year Hotel Built: 2006
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Airport transfer is available from 06:00 AM to 11:45 PM. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
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Verified traveler reviews

Filter by traveler type

based on 3526 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.5
Sort by

LOH from Singapore
Family with young children
Standard Queen
Stayed 2 nights in September 2016
Good location.
Good location if you are visiting Disneyland but do not want book the Disney Resort. Beside Citygate for shopping but do note that the food court is under renovation. You will need to go further across the road from MTR station to Fuk Dong Estate for food.
Reviewed September 26, 2016

JAY from South Korea
Business traveler
Standard Twin
Stayed one night in June 2016
good location for transfering
Bus service from airport and right next to Tongchung outlet.
Reviewed September 19, 2016

Louise from Singapore
Standard Twin
Stayed one night in November 2015
its my cousin birthday & we got upgraded to a executive level. The room is excellent, clean & spacious. A stone throw away from the airport making it a idea choice or travelers who are going on a early flight.
Reviewed September 18, 2016

Floyd from United States
Standard Queen Room
Stayed 2 nights in September 2016
Weekend getaway
Great location, but they gave us a smoking room when we requested a non-smoking room. Beside that, everything was great.
Reviewed September 16, 2016

Surya from United States
Business traveler
Standard Queen
Stayed one night in September 2015
Good location
Reviewed September 14, 2016

tay from Canada
Solo traveler
Standard Queen
Stayed one night in August 2016
close to airport
good if u have a day layover ,but not much around there .
Reviewed September 12, 2016

XP from Singapore
Family with young children
Standard Queen
Stayed 2 nights in September 2016
Good stay
3rd stay and satisfied as always. What would make it better would be that there is complimentary wifi in the rooms!
Reviewed September 11, 2016

Jasmine from Singapore
Standard Twin
Stayed one night in August 2016
Convenient Hotel
Hotel is convenient for people who wants to go to the Big Buddha as it is near the cable car station. Also situated beside an outlet shopping centre.
Reviewed September 11, 2016

Laurence from Ireland
Solo traveler
Standard Twin
Stayed one night in July 2016
too pricey
A nice hotel but a little pricey for the out-of-town location. Facilities are excellent tho overall. Mind the tourists in the surrounding area and shopping centre. You wont be disappointed with room interior. Overall, a reasonable stay despite the price. Thank you.
Reviewed September 07, 2016

Leilani from Philippines
Family with young children
Superior Queen or Twin
Stayed 4 nights in December 2015
Great Location, we enjoyed shopping. Great foof and friendly staff, airport transfer was great and i
we enjoyed our stay in their Executive Lounge.. Food was great and reasonable. We spent our New Years Eve in the Lounge. And it was great.
Reviewed September 07, 2016


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