Excellent 8.2
Based on 3563 reviews

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The space What's included Capacity Price per night Rooms

About this property


This international class accommodation in Hong Kong delivers style, comfort, and convenience for visitors to this cosmopolitan city. The 440 guestrooms at the Novotel Citygate Hong Kong Hotel are spacious, functional, and contemporary in design. Guests have a choice of standard, suite, superior, and executive rooms. Each unit is fully equipped with modern amenities to suit the needs of today's travelers. Boasting accessibility, the airport is only a five-minute drive from the hotel, while the nearest MTR station is a short two-minute stroll away. Nearby are recommended attractions like AsiaWorld-Expo, Hong Kong Disneyland, and Ngong Ping Cable Car. Conveniently adjacent to Novotel Citygate Hong Kong Hotel is every shopper’s paradise - Citygate Outlets Shopping Mall. Also included in the hotel's facilities are hotel-wide wireless broadband connection, two excellent restaurants, a lobby bar, and a patisserie. Corporate guests can make use of the seven function rooms, and there are four Executive Premier floors. For leisure, there is an outdoor swimming pool as well as a gymnasium. Complimentary shuttle service to and from the airport is also available. For a truly unique and memorable experience, Novotel Citygate Hong Kong Hotel is the place to be.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Solarium
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
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Maximum 2 children under 16 years old stay for free if using existing bedding.

Maximum 2 children under 16 years old will receive breakfast free of charge. Any additional child will be charged an extra fee.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 HKD
Breakfast Charge (when not included in room rate): 178 HKD
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 11km
Distance to Airport: 3 km
Internet Usage Fee: 120 HKD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 23
Number of Restaurants: 2
Number of Rooms : 440
Parking Fee (per day): 250 HKD
Room Voltage: 220
Time to Airport (Minutes): 5
Year Hotel Built: 2006
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Airport transfer is available from 06:00 AM to 11:45 PM. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
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Recent customer comments

Filter by traveler type

based on 3563 reviews
  • Cleanliness 8.7
  • Facilities 8.1
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.7
  • Food and dining 7.5
Sort by

Michelle from United States
Standard Queen
Stayed 3 nights in October 2016
Not worth the money
Cons: no free wifi, I've experienced much friendlier hotel staff, hard to reach staff from room (they don't answer phones), found blood on our sheets (not ours) Pros: location, free airport shuttles
Reviewed October 21, 2016

Victor from Singapore
Family with young children
Executive Premier Queen
Stayed 1 night in October 2016
Great view and good location for Disneyland Visit
Great view and good location for Disneyland Visit
Reviewed October 19, 2016

Maria from Philippines
Standard Queen
Stayed 1 night in October 2016
Convenient place to stay near the airport
Very conveniently located near the outlet stores.
Reviewed October 17, 2016

Chris from Australia
Business traveler
Superior Twin Room
Stayed 1 night in October 2016
Stayed at this hotel to be close to airport. Bit noisy.
Breakfast was very good but had Thai Buffett the night before and it was the worst meal we've ever eaten apart from that a good hotel for the price.
Reviewed October 14, 2016

Wen from Malaysia
Business traveler
Standard Queen
Stayed 2 nights in July 2016
Reviewed October 13, 2016

Sasipat from Thailand
Family with teens
Superior Queen or Twin
Stayed 1 night in October 2016
Good Location
Easy to access
Reviewed October 10, 2016

Ivy from Singapore
Standard Queen
Stayed 4 nights in September 2016
Great location, uncomfortable bed
Location is ideal, great for shopping and disneyland. Bed and pillow was too soft and uncomfortable.
Reviewed October 09, 2016

Christopher from Australia
Family with young children
Standard Queen
Stayed 1 night in October 2016
Good family venue
Good and easy location for us, only having a quick stopover in HK, good pool facilities for the kids.
Reviewed October 06, 2016

Wai from Hong Kong
Standard Queen
Stayed 1 night in October 2016
The quality of the facilities in room are worse
Hope the hotel would provide free wifi and upgrade the facilities quality ( like shampoo, body wash etc. )
Reviewed October 06, 2016

Richard from Indonesia
Standard Queen
Stayed 1 night in April 2016
Nicely Located, Shopping Haven
Direct access to mall is priceless, and very convenient to go to disney or just to go through around neighbourhood
Reviewed October 05, 2016

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