Very good 7.1
Based on 41 reviews

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About this property


Novotel Coffs Harbour Pacific Bay Resort is a 4-star hotel that blends modern architecture with a waterfront location. Set in Coffs Harbour, this hotel offers direct access to the beach and is optimal for guests looking to relax with sun and surf. Each of the hotel's 142 guestrooms is well furnished with modern and functional decor, and the water views are stunning. All guests will find the view and dining excellent at the on-site restaurant. Located nearby are such attractions as the Coffs City Skydivers, Dorrigo National Park and Rainforest, and Coffs Harbour Butterfly House.
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Internet access

  • Free Wi-Fi in all rooms

Things to do, ways to relax

  • Fitness center
  • Golf course (on site)
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Kids club


  • Elevator
  • Facilities for disabled guests
  • Pets allowed
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 180
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Recent customer comments

Filter by traveler type
Very good

based on 41 reviews
  • Cleanliness 6.7
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.1
  • Service 7.2
  • Value for money 6.8
  • Food/Dining 7.1
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Elisabeth from Australia
Superior King Room
Stayed one night in June 2016
Reviewed June 27, 2016

siti from Indonesia
Superior King Room
Stayed one night in May 2016
Rooms not resort standard
To get wifi in room you need to pay external provider, not resort standard. Overall, rooms not resort quality. Have stayed in Novotel throughout Asia, and they have all been much better rooms. Overall very disappointed.
Reviewed May 19, 2016

Michael from Australia
Superior King Room
Stayed 2 nights in January 2016
Not quite Coffs Harbour
Restaurant dinner, easy parking & pool facility
Overall our stay was ok but some things were disappointing. The check in person was a bit unfriendly but maybe we got her on a bad day. Lack of wifi in the room was a real negative. You can pay for it at ripoff rates ($20 per day for 200mb) or you can go to reception and get a free low speed version for free. As reception is some distance away in another building its a real negative. Don't think your Accor Plus membership will help because they say they are not obliged to honour that benefit. It is quite a distance from Coffs Harbour itself, about 15 minute drive. The property is getting a bit dated now. The setting is nice but if you are a golfer the small coarse at the resort will disappoint. The beach is very unappealing and no one seemed to use it.
Reviewed January 27, 2016

BRIEANN from Australia
One-Bedroom Apartment with Spa Bath
Stayed one night in August 2015
two, one night stays
location, breakfast buffet, rooms
Reviewed December 10, 2015

Josephine from Australia
Superior King Room
Stayed one night in October 2015
In need of a freshen up
Staff, walks,
Reviewed November 02, 2015

Blair from Australia
Family with young children
Superior King Room
Stayed one night in August 2015
Overnight Stay
Location, Size of room, View
Reviewed August 25, 2015

Vanessa from Australia
Family with young children
Superior King Room
Stayed 5 nights in January 2015
mould mould mould
pool and lagoon
The curtains had black mould on them from very old air con unit and also mould on the floor of the shower where tiles had come off! Room had a pungent musky smell and seemed it hadn't been cleaned before our entry. Would not stay at Novotel again!!
Reviewed January 24, 2015

Mamoru from Japan
Family with young children
Superior King Room
Stayed one night in December 2014
Ok...if you really need to stay at Coffs Harbor
Many trees, large parking etc
Ok ...if you really need to stay at Coffs Harbor area. I do not understand why room rate are more expensive than Sydney and Brisbane, but there are not many other choices.....
Reviewed January 19, 2015

Hayley from Australia
Superior King Room
Stayed one night in October 2014
Clean, OK but a little overpriced for a small room
location, staff, pool
For the $185 we paid I was a little disappointed with the 'superior king' room. It was a small room with two singles pushed together. There was no duvet cover? Just a duvet sandwiched between two sheets. I probably wouldn't stay here again - not at that price anyway.
Reviewed October 27, 2014

tanya from Australia
Solo traveler
Superior King Room
Stayed one night in September 2014
Clean comfortable food
Very disappointed No fridge in the room No tea & coffee facilities Tried contacting switch several times to no answer
Reviewed September 22, 2014


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