Novotel Ha Long Bay Hotel
Free Wi-Fi
2018

Novotel Ha Long Bay Hotel

160 Ha Long Road, Bai Chay Ward, Halong, Halong, Vietnam, 200000
- View on map
Standard King Bed - Guestroom Novotel Ha Long Bay Hotel
Standard King Bed - Guestroom
    Removed from saved list
    Lobby Novotel Ha Long Bay Hotel
    Lobby Novotel Ha Long Bay Hotel
    Interior view Novotel Ha Long Bay Hotel
    Executive King Bed - Bed Novotel Ha Long Bay Hotel
    See all 29 photos
    Swimming pool Novotel Ha Long Bay Hotel

    Novotel Ha Long Bay Hotel Reviews

    8.2
    Excellent
    /10
    (637 reviews)See what guests said
    10.0
    Exceptional

    "Great stay, friendly staff, good location walking distance f..."

    Gwynne

    -

    October 13, 2018

    8.7
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about Novotel Ha Long Bay Hotel

    Things you'll love

    • Airport transfer

    • 580 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.2
    See map
    Excellent location - 580 meters to the beach
    Popular
    Nearby
  • Bai Chay Bridge2.7 km
  • Dong Thien Cung5.06 km
  • Dau Go Gotto5.4 km
  • Halong Bay5.67 km
  • Hon Ga Choi Island7.02 km
  • Soi Sim Island11.81 km
  • Sung Sot Cave13.02 km
  • Luon Caves15.46 km
  • Cua Van Fishing Village17.96 km
  • Bai Tu Long Bay22.3 km
  • This property is in high demand!

    Last booked 10 hours ago | 8 travelers are looking at this property right now

    Value for money7.9
    Distance to city center1.0 km
    Location rating8.2
    Nearest airportCat Bi International Airport (HPH)
    Distance to airport36.0 km

    Rooms available at Novotel Ha Long Bay Hotel

    8.3
    Excellent
    Room comfort & quality
    Superior King Bed
    Superior King Bed
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Standard King Bed
    Standard King Bed
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
    • Room size: 42 m²/452 ft²
    Enter dates to see prices
    Executive King Bed
    Executive King Bed
    ...
    • Room size: 42 m²/452 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Beds
    Standard Twin Beds
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
      Enter dates to see prices
      Double Or Twin Standard
      Double Or Twin Standard
      ...
        Enter dates to see prices
        Suite Standard
        Suite Standard
        ...
        • Room size: 52 m²/560 ft²
        Enter dates to see prices
        Double Superior Bay View
        Double Superior Bay View
        ...
          Enter dates to see prices
          Have a question for Novotel Ha Long Bay Hotel?

          What people love about Novotel Ha Long Bay Hotel

          • 10.0
            Exceptional

            "I love this hotel because of the high standard service quality as well as the friendly staff."

            Hung

            |

            October 1, 2018

          • 10.0
            Exceptional

            "Happy with everything at Novotel, will be back later"

            Jan

            |

            August 16, 2018

          • 9.2
            Exceptional

            "Nice and clean hotel."

            Oscar

            |

            February 2, 2017

          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          More about Novotel Ha Long Bay Hotel

          More about Novotel Ha Long Bay Hotel

          5.6
          Review score

          "Lovely hotel - very small rooms with basic amenities."

          Leigh

          |

          June 1, 2016

          An overview

          Show less

          What they offer

          10.0
          Exceptional

          "All the staff were very friendly!"

          Yu

          |

          December 6, 2018

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Novotel Ha Long Bay Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (637)Booking.com Reviews (627)
          8.2
          /
          10
          Cleanliness8.7
          Facilities8.0
          Location8.2
          Room comfort and quality8.3
          Service8.4
          Value for money7.9
          All languages
          All guests (637)
          All room types

          Show reviews that mention 

          Showing 439 verified guest comments
          12345
          6.0
          Melissa from Australia
          Couple
          Standard King Bed
          Stayed 2 nights in May 2019

          We were really disappointed with this hotel”

          Having travelled in Vietnam for 2 weeks in 4 different boutique hotels, we decided to end our stay at Novotel. We came to Vietnam for our 1 year wedding anniversary. This hotel is the biggest disappointment we have experienced and were shocked with it coming from the Accor group which are usually great. It has actually put us off with ever staying at a Novotel. We had no acknowledgement for our anniversary at all, we requested a high floor with a quiet room. Breakfast lacked flavour and was a huge disappointment. There was also little flies all on and around the bread and cheese area. At breakfast when we walked in they asked for our room number. Later my husband was at the egg station and asked him for the room number again. They then later also asked me again when I was sitting down eating. This hotel was only a quarter to half full. They decided to put us at the end of 1 floor with a family/friends group with 3 rooms and 7 kids who would run up and down the hallways banging doors as they left the top latch open so they could move freely from room to room. From 10pm to 11pm, the kids were running a muck and playing as well as the fathers making loud noises and disrupting guests. As these were kids and we were awake watching a movie we just left it alone. However, when they went to bed, the fathers who may have been drunk were yelling at each other and still banging doors in the hallway after 11pm. We were trying to sleep and had to call reception who called up security to ask them to lower their noise. However, these ugly feral fathers (I feel sorry for their children) started arguing with security but quietened down. But they then became loud again and yelling outside our door and we heard one of them stand outside our door and spit on it. This hotel is a disgrace and i was shocked and disappointed with this stay and would never return.

          Reviewed May 05, 2019
          6.8
          Good
          Hubert from Singapore
          Couple
          Standard Twin Beds
          Stayed 1 night in February 2019

          Bathroom facilities should be improved”

          Check in was a breeze. Lobby , walk way were all clean and neat and smell good. However once we arrive to our room there is this weird stench from bath room. Looks clean but just that weird smell. Request for room change, but was told I had to top up $ in order for a room change. The hose connecting the shower head was defective too and not replaced. Staff were polite and friendly too during our stay. Overall facilities should be looked into and improved on.

          Reviewed March 04, 2019
          6.8
          Good
          Siew from Malaysia
          Couple
          Standard King Bed
          Stayed 2 nights in December 2018

          Customer service is good”

          Location so far so good. Upgraded my room to sea view but end up only can see a little bit of sea. Most of the view is under construction. Wasted. But room is really big! Customer service is good, they able to suggest us some restaurant, attraction and arrange for bike and taxi.

          Reviewed January 29, 2019
          9.6
          Exceptional
          Rick from United States
          Couple
          Standard King Bed
          Stayed 3 nights in October 2017

          Excellent room.”

          The facilities were brilliant - from the food (breakfast and diner) to the room (especially the sea view) to the friendly and helpful staff. The only downside is the groups of Korean tourists that forget - or do not care - that they are not in South Korea. From spitting on the pool deck, touching the food with their hands and then putting it back at the breakfast buffet, vomiting in the lobby, pushing customers in the elevators, etc. Typical Korean culture - "Sparkling!"

          Reviewed October 11, 2017

          Dear Rick, Thank you for choosing Novotel Ha Long Bay as your accommodation choice during your recent visit to Ha Long Bay. We are delighted to learn that you liked our room facilities, breakfast and dinner. Your appreciation on the friendliness and assistance of our staff will serve as an encouragement for us to keep up the good work. Besides that, we are sorry for any inconvenience caused to you as you mentioned above. We are trying the best to minimize the affection to individual guest. Thank you again for your feedback and we look forward to welcoming you back soon. Sincerely, The Novotel Ha Long Bay team

          Responded December 28, 2017
          Novotel Ha Long Bay Hotel
          9.2
          Exceptional
          Danielle from Thailand
          Group
          Standard King Bed
          Stayed 1 night in October 2016

          Clean, spacious, quiet”

          The only hotel around that has a reputable name under it. In this derelict & dead city, you'd want to at least have a nice hotel where you'll probably end up spending most if not all of your time in. The pool was a sad container of water overlooking debris, but the room was pretty neat with ample space for both bedroom & bathroom areas. Particularly impressed with the duo-framed door & swivel TV stand. Also the coconut ice coffee was the bomb diggity 10/10 would stay again for that

          Reviewed October 28, 2016
          9.0
          Exceptional
          YEO from Malaysia
          Solo traveler
          Standard King Bed
          Stayed 1 night in March 2014

          Nice stay ”

          Good location, food & amenities

          I'm very happy with this hotel. Good to stay here before setting off to halong bay unesco heritage site. Service is good. Amenities commensurate with price paid. Would definitely stay here again if I were to come back to halong bay.

          Reviewed March 10, 2014
          9.7
          Exceptional
          Chris from South Africa
          Couple
          Executive King Bed
          Stayed 2 nights in December 2012

          Excellent hotel”

          Seaview from room

          We stayed for two nights in the Novotel Hotel during December and thoroughly enjoyed our stay. The hotel room was spacious with a lovely balcony overlooking the ocean. Hotel staff was efficient and very helpful and friendly. We dined in the hotel a couple of times and enjoyed the Vietnamese buffet. Breakfast offered a wide variety of well prepared food.

          Reviewed January 02, 2013
          9.0
          Exceptional
          Chan from Hong Kong
          Couple
          Standard King Bed
          Stayed 2 nights in April 2012

          Beautiful 5 star hotel with wonderful view”

          Friendly staff, beautiful hotel, great service

          最少50個字It is best hotel in Halong Bay (of coz also the most expensive one). It's no doubt that it is a 5-star hotel: with polite and friendly staff, great service, nice room ...etc We were first arranged to stay in room 901, the room is just above the kitchen and the view is blocked. It is noisy and smelly, therefore, we asked the staff to give us another room. Then we were arranged to stay in room 905 which is much much better. With beautiful view on Halong Bay and quiet. I like that room! The hotel is next to the beach so you can just walk there and enjoy the sea. Although the price is pretty high compared with other hotels in halong bay, if you would like to stay in the best hotel in Halong Bay, that must be the one.

          Reviewed April 17, 2012
          8.0
          Excellent
          Michael from United Kingdom
          Solo traveler
          Executive King Bed
          Stayed 5 nights in March 2012

          Probably the best hotel in Ha Long Bay”

          Good location

          This is probably the best hotel in Ha Long Bay and as far as i can see the only international brand. Ha Long bay is a place people pass through so anyone staying more than 2 nights seems very unusual. The staff are attentive but are daling with lots of people on short visits. Rooms are of a good standard, size and well furnished. Be aware that all Exective rooms have adjoining doors (one of my personal pet hates) but the standard rooms are not much smaller and have balconies so a good option (I actually downgraded in preference for non-adjoining). Nice pool, one restaurant with good food, one bar which also serves food. Comfortable retreat, coudl get noisy if large groups in at breakfast and dinner but day time quiet as everyone goes out. I would stay here if visiting again. Easy walk to piers as well for boat trips.

          Reviewed April 07, 2012
          8.3
          Excellent
          Dhunyanon from Thailand
          Group
          Superior King Bed
          Stayed 2 nights in February 2011

          Novotel Ha Long Bay Hotel”

          Nice view good room and reasonable services

          this review is for novotel ha long bay hotel. we booked superior king room on early breaks with a few conditions. it has nice view, good rooms and reasonable services. everything was great. the town is quite small and quiet as most people stayed on the junk. there is nothing negative in particular. novotel ha long bay hotel is indeed a recommendable place to stay.

          Reviewed February 24, 2011
          9.7
          Exceptional
          Toru from Japan
          Couple
          Executive King Bed
          Stayed 1 night in December 2010

          Huge room with best view of Ha long Bay”

          The best view, huge room with huge bathroom, very modern
          None

          our room was facing ha long bay and it was the best view of the bay all day. the sunset that we saw was very romantic. the room was really big and modern, and has huge bathroom with separate tab. the variety kind of food served for breakfast and it was so tasty. the only concern that i have to make is that there is not many place to eat or see around the hotel or even town.

          Reviewed January 05, 2011
          8.7
          Excellent
          WATCHARAPHOL from Thailand
          Couple
          Stayed 1 night in May 2010

          Good hotel ..”

          - Nice, clean and good size room - Near city (walking distance) - Good Tiramisu cake :) - Quick check-in / check-out
          - No gym - No bell boy - Standard room no good view - No good cheap food around hotel

          This hotel is good for both family and couple. The room (standard) has nice decoration (combine of modern and nature styles). The officers are good at English. The hotel is near to city (walking distance). The breakfast is normal food but the Tiramisu cake is superb (smooth and tasteful). The pool looks nice but no gym. I will return to stay this hotel if I have chance to go back there.

          Reviewed May 07, 2010
          10.0
          Exceptional
          Gwynne from United States
          Couple
          Superior King Bed
          Stayed 3 nights in October 2018

          Lovely Halong Hotel”

          Great stay, friendly staff, good location walking distance from the downtown area. Quite a bit of construction going on around the hotel, but seems that there is quite a bit of construction taking place everywhere in Halong. Overall would definitely stay here again if going back to Halong.

          Reviewed October 13, 2018
          2.4
          Danielle from Australia
          Family with young children
          Standard Twin Beds
          Stayed 2 nights in April 2019

          Horrible location ”

          Don’t bother staying in this town. It is the worst place I’ve been to in the world.

          Reviewed April 05, 2019
          10.0
          Exceptional
          Hasmet from Turkey
          Solo traveler
          Superior King Bed
          Stayed 2 nights in January 2019

          Great hotel”

          The hotel was clean, at a good location, the staff was polite and friendly, everyone spoke English, all the facilities at the hotel and their tours were very good.

          Reviewed February 05, 2019
          8.0
          Excellent
          Camilee from Malaysia
          Group
          Standard King Bed
          Stayed 2 nights in January 2019

          Value for the price”

          Located at the Tourist Area where you can find lots of seafood and local delicacies around your hotel. There is also a coffee house right infront the hotel.

          Reviewed January 15, 2019

          Dear Camilee, Thank you so much for taking the time to share such a wonderful review ! We are particularly happy to read how much you enjoyed your stay when it comes to our location as well as the ambience. The coffee shop which is situated in front of our proper is really a remarkable point so as to make our place more beautiful and sparkling. Your satisfaction is our best reward to continuously offer the best quality of service to each traveler. We are looking forward to the pleasure of welcoming you again ! Warm regards, Pham Viet Anh Guest Experience Executive Novotel Ha Long Bay

          Responded February 13, 2019
          Novotel Ha Long Bay Hotel
          8.8
          Excellent
          NGUYEN from Vietnam
          Family with teens
          Standard Twin Beds
          Stayed 1 night in January 2019

          Excellent”

          Image quality of in-room cable TV, and wifi signal strength should be improved.

          Reviewed January 14, 2019
          10.0
          Exceptional
          Yu from Australia
          Solo traveler
          Superior Twin bed
          Stayed 2 nights in November 2018

          Exceptional”

          All the staff were very friendly!

          Reviewed December 06, 2018
          9.2
          Exceptional
          Sally from Philippines
          Solo traveler
          Standard Twin Beds
          Stayed 1 night in September 2018

          Safe for solo traveler ”

          View from my room was perfect You can see halong bay

          Reviewed November 25, 2018
          10.0
          Exceptional
          Hung from Vietnam
          Group
          Superior King Bed
          Stayed 2 nights in August 2018

          One of the best hotel in Halong bay”

          I love this hotel because of the high standard service quality as well as the friendly staff. Food is also delicious.

          Reviewed October 01, 2018
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss

          Novotel Ha Long Bay Hotel
          |Excellent 8.2
          ×
          Check in. Step out.
          Experiences on Agoda. Because your room is just the beginning.

          • Excellent location
          • Bai Chay Bridge