Novotel Jakarta Gajah Mada Hotel

Novotel Jakarta Gajah Mada Hotel

Jl Gajah Mada No 188, Gajah Mada, Jakarta, Indonesia, 11120
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Premier Room 1 King Bed Novotel Jakarta Gajah Mada Hotel
Premier Room 1 King Bed
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    Interior view Novotel Jakarta Gajah Mada Hotel
    Interior view Novotel Jakarta Gajah Mada Hotel
    Swimming pool Novotel Jakarta Gajah Mada Hotel
    Premier Room 1 King Bed Novotel Jakarta Gajah Mada Hotel
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     Novotel Jakarta Gajah Mada Hotel

    Guest reviews

    8.0
    Excellent
    /10
    (1614 reviews)See what guests said
    9.2
    Exceptional

    "Just next door, an old temple with nice Restuarants."

    Tian H.

    -

    December 31, 2018

    8.1
    Excellent cleanliness
    Recommended by 91% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!Last booked 7 hours ago
    Excellent
    Location
    8.2
    See map
    Excellent location - 1.43 kilometers from city center
    Popular neighborhood
    Nearby
    Popular
  • Candra Naya20 m
  • Chinatown160 m
  • Pasar Glodok Market530 m
  • National Archives Museum720 m
  • Kebon Jeruk Mosque930 m
  • Hayam Wuruk Street970 m
  • Pasar Asemka1 km
  • Gereja Sion1.03 km
  • Museum Bank Indonesia1.07 km
  • Mangga Dua Morning Market1.1 km
  • Value for money8.0
    Distance to city center4 km
    Location rating8.2
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport15.2 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Superior King Suite
    Superior King Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Room Twin Bed
    Premier Room Twin Bed
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
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    Premier Room 1 King Bed
    Premier Room 1 King Bed
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Shower
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    Double room - Premier
    Double room - Premier
    ...
    • Shower
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    Twin/Double room - Superior
    Twin/Double room - Superior
    ...
    • Shower
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    Twin room - Superior
    Twin room - Superior
    ...
    • Shower
    Enter dates to see prices
    Double Room - Superior
    Double Room - Superior
    ...
    • Shower
    Enter dates to see prices
    Have a question for Novotel Jakarta Gajah Mada Hotel?

    What people love about the property

    • 7.2
      Very good

      "Friendly staff"

      Marist

      |

      September 22, 2017

    • 7.6
      Very good

      "Nice modern hotel."

      Harry I.

      |

      April 3, 2017

    • 10.0
      Exceptional

      "Staff were very friendly and helpful."

      MARK A.

      |

      February 21, 2018

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    More about Novotel Jakarta Gajah Mada Hotel

    More about Novotel Jakarta Gajah Mada Hotel

    8.0
    Very good

    "Very satisfied stay."

    CHEE

    |

    September 25, 2017

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Very good reception service, security scanning at entrance,..."

    Pau T.

    |

    September 2, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Miyama Japanese Restaurant
    3.5 km Indonesian, Japanese
    Huize Trivelli
    4.3 km Indonesian, International
    Palalada
    4.4 km Indonesian
    American cuisine
    American cuisine
    KFC
    720 m American
    KFC Plaza Glodok
    870 m American
    A&W - Tambora
    1.0 km American
    Asian cuisine
    Asian cuisine
    Kopi Oey Candra Naya, Jakarta
    30 m Asian, Cafe, Chinese
    Lesehan Gudeg Jogja Malioboro
    100 m Asian, Indonesian
    Lindeteves Trade Center Foodcourt
    190 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1614)Booking.com Reviews (285)
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.7
    Location8.2
    Room comfort and quality8.1
    Service8.0
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (1614)
    All room types
    Showing 1237 verified guest comments
    12345
    8.8
    Excellent
    Richard from Singapore
    Solo traveler
    Superior King Suite
    Stayed 2 nights in February 2019
    Great location, food need to be improved”
    The location is excellent, the room was clean, it was pretty quiet. Staff was friendly. The food was disappointing. Honestly, the buffet food wasn't good at all; ; the only thing I liked over there was the cheese croissant. The protein was salty in overall, no bee hoon, or fried noodles (which is a common sight in other hotels). The doughnut& pancake were dry. I had one room service as well: banana fritters w ice cream & chap chay (stir-fry mixed veggies). The dessert was very nice, but the chap chay was bland, & I only saw ONE PIECE of MEATBALL, sliced thinly. No meat whatsoever despite it was written on the menu that it comes with meat. I suggest travellers to either eat out or order food through go-food (Gojek) as it tastes better & it will be cheaper too. I will be coming to Novotel Bangkok Siam Square w hubby on 15th May-20th. I hope the food there will be decent:).
    Reviewed February 10, 2019
    7.2
    Very good
    Joke from Singapore
    Family with young children
    Superior King
    Stayed 1 night in February 2019
    A hotel in need of constructive feedback to bring up service standard to the next level...”
    Staff can be more attentive, makes effort in anticipating guests' needs, amiable and sincere, better trained in hospitality and service attitude, better attention to details. Room can be more thoroughly checked and verified for issues. Corridor ceiling has damages that can improve aesthetics. Quality of breakfast can be improved with reduction in varieties. Less quantity, better quality. Better information and labels to plugs and connectors in hotel rooms. Provide more tissue boxes for the rooms please? It's not expensive and it really helps in making the stay a more pleasant experience, especially with family with young kids. Move water from toilet to pantry where coffee and tea are served please.
    Reviewed February 10, 2019
    9.2
    Exceptional
    Tian from Singapore
    Business traveler
    Superior King
    Stayed 4 nights in December 2018
    Excellent Location!”
    Just next door, an old temple with nice Restuarants. 10 m away. A lot of Chinese Restaurants!!! Only thing is, too little tooth paste in each pack of tooth brush. shampoo and shower gel also too litter in each bottle and have to ask and ask for more!
    Reviewed December 31, 2018
    8.4
    Excellent
    Lionel from Singapore
    Business traveler
    Superior King Suite
    Stayed 3 nights in November 2018
    The stay is comfortable. Worth for the money.”
    The breakfast is good consists of local cuisines. I will always order the a bowl of the noodle soup to complete my breakfast. My flight is 6pm and the reception is kind enough to allow me to checkout at 3pm. Overall the stay is good and will come back again.
    Reviewed November 23, 2018
    8.4
    Excellent
    Aaron from Singapore
    Business traveler
    Superior King
    Stayed 4 nights in November 2018
    Good Internet Speeds”
    Being a business travel, having good internet speeds is most important. Logging on was easy and internet speeds acceptable. Staff also very friendly and showed me a "Hidden" three point powerpoint.
    Reviewed November 07, 2018
    8.0
    Excellent
    Clarrie from Australia
    Couple
    Superior Twin
    Stayed 4 nights in October 2018
    Very good”
    We had a very nice stay here for 4 nights. The food is great and a good selection, especially the buffet breakfasts. Mr Handoko in reception made our trip a standout with his tips on what to do in Jakarta. Looking forward to returning.
    Reviewed October 16, 2018
    8.0
    Excellent
    Sharon from Singapore
    Couple
    Superior Twin
    Stayed 3 nights in October 2018
    Great service!”
    Great service provided by receptions and concierge staff. Restaurant staff, in room service and operator’s communication in English can be improved as at some point they do not understand the request made. Air con in room was poor though the staff tried to fix it twice . Other than that it was a pleasant stay at Novotel and thank you to all the staffs.
    Reviewed October 10, 2018
    10.0
    Exceptional
    Antonio from Philippines
    Business traveler
    Superior King
    Stayed 2 nights in August 2018
    Exceptional”
    Will stay again next time.
    Reviewed January 20, 2019
    7.6
    Very good
    Shirley from Indonesia
    Family with young children
    Superior King
    Stayed 1 night in December 2018
    New year's eve getaway”
    I've booked via Agoda with add information : superior king bed and non-smoking floor, but unfortunately they gave us have to choose between non-smoking floor but double bed or smoking floor but superior king bed. the receptionist gave us information that even the room is in smoking-floor as a 4 star hotel they well-maintenance their facilities which said they always gave air-freshener for the room in smoking-floor , especially at new year's eve they have many guests with families and young children. so..with lots of belief that this hotel must have high standard for their cleanliness.. we took the superior king in smoking-floor. Sadly the floor is literally filled with smoking-air, and i have to ask repeatedly for the housekeeping to air-fresh our room, we don't have any allergies but it's still not comfortable. My daughter went swimming to the pool, and the chlorine in the pool is making her eyes hurt and she got itches on her body, and the sauna in the men's locker is not function
    Reviewed January 06, 2019
    8.0
    Excellent
    Eng from Malaysia
    Business traveler
    Superior Twin
    Stayed 2 nights in August 2018
    Friendly staff at receiption.”
    Friendly staff, room cleanliness have to improve. Breakfast chief not friendly, lack of staff working. Plate, bowl, and glass no refill. Tableware like spoon fork not ready, table no clean after the customer had breakfast.
    Reviewed August 12, 2018
    Dear Mr. Foo, Greetings from Novotel Jakarta Gajah Mada, We would like to sincerely apologize due to the inconvenience happen during your stay. Please be rest assured that this is not typical neither a standard of service we are providing to our customers. All comments from our valued Guests especially yourself is treated as the valuable input for improving our quality of services dedicated to our guests in the future. Again, let me extend our sincere gratitude for your input and we look forward to welcoming you back to our hotel. Sincerely, Christiaan JONES General Manager
    Responded August 16, 2018
    Novotel Jakarta Gajah Mada Hotel
    8.4
    Excellent
    Zaw from Myanmar
    Business traveler
    Superior King
    Stayed 2 nights in February 2018
    It seems like they cannot maintain very well ”
    Last year May, I stayed at Novotel Gajah Mada and it was a lot better. It seems like they have hard time maintaining as it was. Carpets are stained and scarified. Amenities are getting last. For example, no Kimono and only one pair of flip flop is provided.
    Reviewed February 27, 2018
    8.0
    Excellent
    Z from South Korea
    Business traveler
    Superior King
    Stayed 4 nights in October 2018
    all good but taxi problem”
    Hotel everything was good and excellent.But after checkout I keep my baggage in conceige and back hotel to go to airport. Yesterday Friday at hotel there was no blue bird taxi so security or hotel member called taxi blue bird at outside of hotel.Unfortunately taxi driver so bad he drived to Pluit area to take express way but it was traffic then he suddenly u-turned and went to opposite way to airport.After this he took opposite way of express way to airport. He drived to Kelapa gading,Tebet,Cawang ,Sudirman and Grogol.It was so far away long distance.I so many claim to him but no way to change road.Normally from Kota area to airport taxi price was Rp 120thousands to 130thousands but yesterday more than 300thousands and I almost couldnt take airplane. so bad story.Taxi number was DR 3780 blue bird.
    Reviewed October 13, 2018
    7.6
    Very good
    Yanssens from Indonesia
    Family with young children
    Superior King
    Stayed 1 night in September 2018
    Its OK but..”
    The place was so nice and the staffs were friendly especially the one that met me when I come. The room was ok but unfortunately it wasn’t clean. There was still rubber band with lots of hair in the bathroom and the chair was dirty. The food was ok coz lots of options.
    Reviewed September 27, 2018
    6.4
    Good
    Tan from Malaysia
    Business traveler
    Superior King
    Stayed 1 night in September 2018
    Good”
    Staff are friendly, however i was told to stay in a smoking room, requested for a suite or non smoking room to avoid staying in a smoking room (as it can be very hazardous to health) and sadly no rooms available. My room bed side switch was broken, and carpets seems stained with black patches.
    Reviewed September 20, 2018
    6.8
    Good
    kumaraswami from Malaysia
    Business traveler
    Superior King
    Stayed 3 nights in September 2018
    Staff were great but disappointed with facility”
    I booked through Agoda for non smoking room and King size but these were not available upon arrival. Hence i was checked into smoking room which smelled of cigarettes. I stay often here but was disappointed this visit. The only thing good about the visit is the staff who are helpful. Mr. Sudiro of the concierge once again attended to all my needs and doubts. Kudos to him.
    Reviewed September 19, 2018
    8.0
    Excellent
    Pricila from Indonesia
    Couple
    Superior King
    Stayed 1 night in August 2018
    Great value for money in a Chinatown district!”
    Room was nice and clean, worth for the money. I didnt use the facility at all, either the bar or resto. The location is perfect, next to the marts, close to the bus station, easy to go to anywhere, vary options of food (mostly hotpot and chinese cuisine) u can feel the authenticity of Batavia. If u want to get something else, just go to the Sun City it is just oposite the hotel. Perfect location!
    Reviewed August 22, 2018
    8.4
    Excellent
    Meng from Malaysia
    Business traveler
    Premier Room 1 King Bed
    Stayed 4 nights in December 2018
    Overall is good”
    Overall is good location.
    Reviewed December 31, 2018
    9.6
    Exceptional
    David from Indonesia
    Family with young children
    Superior Twin
    Stayed 1 night in December 2018
    First Choice to stay in Jakarta”
    Great Service, excellent leaders make excellent team. They walk the extra miles for customers.
    Reviewed December 27, 2018
    9.2
    Exceptional
    Erik from Indonesia
    Business traveler
    Superior King
    Stayed 1 night in November 2018
    great”
    variasi sarapan nya banyak
    Reviewed November 26, 2018
    8.0
    Excellent
    Jonathan from United States
    Solo traveler
    Superior King
    Stayed 1 night in November 2017
    Good Option in Glodok”
    The room is spacious, clean and comfortable and well equipped with all of the furnishings one would expect in this category. The large windows provide an expansive view of Jakarta. There is a nearby mosque which can be plainly heard calling the faithful to prayer. Stasiun Olimo on the Transjakarta Line 1 is five minutes away. Maintenance could be improved, the door chain is broken, the carpet in the room is stained, some television channels are noisy and the sauna was out of service. The staff are professional and friendly.
    Reviewed November 28, 2017
    12345
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    • Excellent location
    • Jakarta History Museum
    • Jayakarta Railway Station is within 1.04 km