Novotel Karawang

3.5 stars out of 5
Jl Interchange Karawang Barat Margakaya Teluk Jambe Barat Karawang Jawa Barat, East Telukjambe, Karawang, Indonesia, 41361

Discover the perfect accommodation for two travelers at Novotel Karawang. Immerse yourselves in luxury with air-conditioned rooms, complimentary wireless internet, refreshing shower, and premium toiletries. Enjoy the stunning outdoor views from select rooms and indulge in delicious breakfast. Experience the convenience of food delivery, nearby local attractions, live music, and a fitness center. At Novotel Karawang, you'll find spacious rooms with a large shower, a nice pool with a view, and even a padi field view. Enjoy the comfort, convenience, and unique amenities! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Sparkling clean

Top Value

Front desk [24-hour]

Airport transfer

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

28 travelers have booked today.

Cleanliness 9.2
Service 9.2
Location 9.1
Value for money 9.1

Based on 1,015 verified reviews

Cleanliness

9.2

Service

9.2

Location

9.1

Value for money

9.1

Facilities

8.9

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Sedana Golf & Country Club
1.7 km
Trek Uji Yamaha
2.2 km
Wonderland Adventure WaterPark Galuh Mas
2.4 km
Mall Karawang Central Plaza
2.5 km
Karawang International Golf Club
2.8 km

Good to know

Value for money9.1
Location rating9.1

Rooms available at Novotel Karawang

Superior Room with 1 Double Bed
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  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe Room 1 Double Bed
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  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
1 Bedroom Apartment
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Superior Room With 2 Single Beds
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  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Matrimonial Suite
...
  • Room size: 56 m²/603 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Apartment
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Suite
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
Enter dates to see prices
Matrimonial Suite
...
  • Room size: 56 m²/603 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Novotel Karawang have bars on the premises?

Experience your holiday the best way possible with Novotel Karawang's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

Does Novotel Karawang have a swimming pool?

While relaxing at Novotel Karawang, you can enjoy the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Does Novotel Karawang offer spa services?

You can benefit from your stay at Novotel Karawang far more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening or night even better.

Is car parking available at Novotel Karawang?

Novotel Karawang has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Novotel Karawang have an option for contactless check-in and check-out?

At Novotel Karawang, visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

How many rooms does Novotel Karawang have?

Novotel Karawang has a total of 172 rooms.

In which languages can Novotel Karawang's employees communicate?

Novotel Karawang can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the verified guest review consensus about Novotel Karawang's swimming pool?

75.0% of our verified guest evaluations have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Novotel Karawang down in the review section.

What is the average rating that verified Families with older children have given to Novotel Karawang?

Past families with older children that have stayed at this property have given Novotel Karawang an average rating of 8.9. You can check out more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Novotel Karawang?

The nearest train, metro, or bus station is Stasiun Karawang, 4782.03 m away from Novotel Karawang.

Can special events be hosted at Novotel Karawang?

Services for audio-visual equipment are made available to ensure your event go smoothly.

Is breakfast offered at Novotel Karawang?

Wake up to a fantastic continental and buffet breakfast at Novotel Karawang. Customers can enjoy breakfast offered with an additional charge of 128572 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about Novotel Karawang

More about Novotel Karawang





Relax and Unwind at Novotel Karawang's Entertainment Facilities

At Novotel Karawang, you will find a range of entertainment facilities that are designed to help you relax and rejuvenate during your stay. Whether you want to unwind with a refreshing drink at the bar, indulge in a soothing massage, or soak in the hot tub, there is something for everyone. The hotel's bar is the perfect place to unwind after a long day of exploring Karawang. Enjoy a wide selection of cocktails, wines, and spirits while taking in the vibrant atmosphere. If you're in need of some pampering, the hotel's spa offers a variety of treatments to help you relax and rejuvenate. From traditional massages to facials and body scrubs, you'll leave feeling refreshed and revitalized. For those looking for a more immersive relaxation experience, the hot tub is the ideal spot to soak away your stresses. Immerse yourself in the warm water and let the soothing jets melt away any tension. Additionally, the hotel boasts a beautiful garden where you can take a leisurely stroll and enjoy the tranquility of nature. No matter how you choose to unwind, Novotel Karawang's entertainment facilities are sure to provide the perfect setting for relaxation and rejuvenation.

Stay Active and Energized at Novotel Karawang's Sports Facilities

Novotel Karawang offers an array of top-notch sports facilities to ensure that guests can stay active and energized throughout their stay. With a fully equipped fitness center, guests can enjoy a rigorous workout session and maintain their fitness routine. The fitness center is equipped with state-of-the-art exercise machines and free weights, allowing guests to engage in a variety of exercises and target different muscle groups. For those who prefer a refreshing swim, Novotel Karawang boasts a stunning outdoor pool. Surrounded by lush greenery, the pool provides a serene and tranquil ambiance, perfect for unwinding after a long day. Guests can take a dip in the crystal-clear waters or simply lounge by the poolside, soaking up the sun. To add to the experience, the poolside bar offers a wide selection of refreshing beverages, ensuring guests stay hydrated and refreshed while enjoying the poolside atmosphere. Additionally, Novotel Karawang provides a complimentary fitness center, allowing guests to stay active without any additional charges. This facility is equipped with modern exercise equipment and offers a range of workout options to cater to different fitness levels and preferences. Whether guests are looking to burn calories, build strength, or simply maintain their fitness routine, the free fitness center at Novotel Karawang has everything they need. With its well-appointed fitness center, inviting outdoor pool, and complimentary fitness center, Novotel Karawang is the ideal destination for sports enthusiasts and those seeking an active and rejuvenating getaway. Whether guests are looking to work up a sweat, take a refreshing swim, or simply relax by the pool, Novotel Karawang's sports facilities cater to all their needs.

Convenience Facilities at Novotel Karawang

Novotel Karawang offers a range of convenience facilities to ensure a comfortable and hassle-free stay for all guests. With a dedicated room service, guests can enjoy delicious meals and snacks delivered right to their doorstep, providing the ultimate convenience. The hotel also provides safety deposit boxes, allowing guests to securely store their valuable belongings during their stay. For those in need of assistance or recommendations, the friendly concierge team is always ready to help. Whether it's arranging transportation, booking tickets, or providing information about local attractions, the concierge is dedicated to making guests' stay as convenient as possible. Stay connected with complimentary Wi-Fi in public areas, allowing guests to easily browse the internet, check emails, or stay in touch with loved ones. Additionally, the hotel offers free Wi-Fi in all rooms, ensuring that guests can enjoy seamless connectivity throughout their stay. For guests who prefer smoking, there is a designated smoking area available. This ensures that non-smoking areas remain smoke-free, while providing a comfortable space for smokers. Other convenience facilities include luggage storage, which allows guests to securely store their belongings before check-in or after check-out, and daily housekeeping, ensuring that rooms are always clean and tidy. These convenience facilities at Novotel Karawang ensure that guests have a comfortable and hassle-free stay, with all their needs taken care of.

Convenient Transport Facilities at Novotel Karawang

Novotel Karawang offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, allowing you to relax and enjoy a seamless journey from the airport to the hotel. If you prefer to explore the city on your own, Novotel Karawang offers a car park onsite, making it convenient for guests with their own vehicles. The hotel also provides car hire services, giving you the freedom to discover the surrounding area at your own pace. What's more, the car park is free of charge, allowing you to save on parking fees and have peace of mind during your stay. With these transport facilities, Novotel Karawang ensures that guests have easy access to transportation options, whether they prefer to travel by air, drive their own car, or explore the city with a rental vehicle. Enjoy a stress-free stay and make the most of your time in Karawang, Indonesia.





Indulge in Culinary Delights at Novotel Karawang

At Novotel Karawang, dining is an experience to savor. The hotel offers a range of dining facilities to cater to every palate and preference. Start your day with a delicious breakfast at the breakfast buffet, where a wide selection of local and international dishes awaits. From freshly baked pastries to hearty breakfast staples, there's something for everyone to enjoy. For a more casual setting, head to the hotel's coffee shop, where you can unwind with a cup of freshly brewed coffee or indulge in a light snack. The coffee shop offers a cozy ambiance and a menu of delectable treats to satisfy your cravings. If you prefer a more formal dining experience, the hotel's restaurant is the perfect choice. With its elegant decor and attentive service, it provides the ideal setting for a memorable meal. The restaurant serves a variety of cuisines, ranging from Indonesian specialties to international favorites, ensuring there's something to suit every taste. In addition to these dining options, Novotel Karawang also offers room service, allowing you to enjoy a delicious meal in the comfort of your own room. Whether you're craving a late-night snack or a full-course dinner, the hotel's room service menu has you covered. With daily housekeeping ensuring a clean and comfortable environment, Novotel Karawang provides a dining experience that is both convenient and satisfying. Whether you're starting your day with a hearty breakfast, enjoying a leisurely coffee break, or savoring a delicious dinner, the hotel's dining facilities are sure to leave a lasting impression.

Comfortable and Stylish Rooms at Novotel Karawang

Novotel Karawang offers a variety of comfortable and stylish rooms to suit every traveler's needs. Choose from the spacious 1 Bedroom Apartment, perfect for families or those seeking extra space. The Deluxe Room with 1 Double Bed provides a cozy and inviting atmosphere, ideal for a relaxing stay. For a touch of luxury, the Suite with 1 Double Bed Sup offers a spacious layout and elegant furnishings. Whether you prefer a room with 2 Single Beds or 1 Double Bed, the Superior Rooms at Novotel Karawang are designed to provide a comfortable and restful experience. Booking these rooms on Agoda ensures that you get the best prices for your stay at Novotel Karawang. Agoda offers competitive rates and exclusive deals, allowing you to enjoy great savings. With Agoda's user-friendly platform, booking your preferred room at Novotel Karawang is a hassle-free experience. Simply select your desired room type, choose your travel dates, and complete the reservation process with just a few clicks. Enjoy a seamless booking experience and secure your stay at Novotel Karawang with Agoda today!

Discover the Vibrant East Telukjambe in Karawang

Nestled in the heart of Karawang, Indonesia, Novotel Karawang offers a convenient location to explore the vibrant East Telukjambe area. This bustling district is known for its industrial and commercial activities, making it a hub of business and leisure opportunities. East Telukjambe is home to a plethora of shopping centers, entertainment venues, and local markets. Just a short distance from the hotel, visitors can indulge in retail therapy at the Karawang Central Plaza, a modern shopping complex that houses a wide range of international and local brands. For a taste of local culture, the traditional Pasar Telukjambe market is a must-visit, where visitors can browse through an array of fresh produce, handicrafts, and local delicacies. Food enthusiasts will be delighted by the diverse culinary scene in East Telukjambe. From local street food stalls to international restaurants, the area offers a variety of dining options to suit every palate. For a unique experience, visitors can explore the famous seafood restaurants along the Karawang coast, where they can savor freshly caught seafood while enjoying picturesque views of the ocean. In addition to its vibrant urban atmosphere, East Telukjambe also offers opportunities for outdoor recreation. Nature lovers can explore the nearby Cikarang Mangrove Forest, a serene sanctuary teeming with diverse flora and fauna. The forest also features a wooden boardwalk that allows visitors to immerse themselves in the beauty of the mangrove ecosystem. Whether you're visiting Karawang for business or leisure, Novotel Karawang's prime location in East Telukjambe ensures that you have easy access to the best that the area has to offer. Experience the vibrant energy of this district and create lasting memories during your stay at Novotel Karawang.

Convenient Transportation Options from Nearby Airports to Novotel Karawang

Novotel Karawang, located in the East Telukjambe district of Karawang, Indonesia, offers convenient transportation options for guests arriving at nearby airports. The closest airport to the hotel is Soekarno-Hatta International Airport, which is approximately 70 kilometers away. From the airport, guests can choose to take a taxi or book a private car transfer to reach Novotel Karawang. The journey takes around 1.5 to 2 hours, depending on traffic conditions. Alternatively, travelers can also fly into Halim Perdanakusuma International Airport, located in Jakarta, which is approximately 80 kilometers away from the hotel. From the airport, guests can hire a taxi or arrange for a private car transfer to reach Novotel Karawang. The travel time is approximately 2 to 2.5 hours, depending on traffic conditions. Novotel Karawang's strategic location and accessibility make it a convenient choice for both business and leisure travelers visiting Karawang, Indonesia.

Explore the Exciting Surroundings of Novotel Karawang

Nestled in the heart of Karawang, Novotel Karawang offers a convenient location to explore the vibrant surroundings. From thrilling water parks to lush golf courses, there is something for everyone near the hotel. For a day of family fun, head to Taruma Leisure Water Park and Wonderland Adventure WaterPark Galuh Mas. These exciting water parks offer a range of thrilling slides, lazy rivers, and pools, perfect for cooling off from the tropical heat. If you're a golf enthusiast, Karawang International Golf Club and Sedana Golf & Country Club are must-visit destinations. These picturesque golf courses boast stunning landscapes and challenging fairways, providing an unforgettable golfing experience. For a taste of local culture, explore Pasir Kaliwangu, a charming village known for its traditional houses and serene atmosphere. Immerse yourself in the local way of life as you stroll through the village's narrow streets and interact with friendly locals. If you're in need of medical services, RS Mandaya and Rumah Sakit Umum Daerah Karawang are conveniently located nearby, ensuring peace of mind during your stay. Additionally, car enthusiasts will be delighted to discover the Toyota Indonesia Test Track, where you can witness the latest automotive innovations and experience thrilling test drives. Last but not least, nature lovers can visit San Diego Hills Lake, a tranquil oasis surrounded by lush greenery. Take a leisurely walk around the lake, enjoy a picnic, or simply bask in the serenity of this natural gem. With its prime location and an array of nearby attractions, Novotel Karawang is the perfect base for exploring the exciting surroundings of Karawang, Indonesia.





Delicious Dining Options Near Novotel Karawang

When it comes to dining options near Novotel Karawang, guests are spoiled for choice. Just a short distance away, Resinda Park Mall is home to Solaria, a popular restaurant serving up a variety of delicious Indonesian dishes. For those craving some mouthwatering grilled duck, Bebek Kaleyo is a must-visit. Dewi Air Resto & Karaoke offers a unique dining experience with tasty food and live entertainment. Sindang Reret Restaurant & Convention is the perfect place to indulge in Sundanese cuisine, while Restoran & Pemancingan Mang Ajo combines great food with a serene fishing pond. SHSD Sambel Hejo Sambel Dadak serves up spicy Indonesian dishes that will satisfy any spice lover. Indo Alam Sari offers a range of local and international dishes in a cozy setting. Geprek Bensu Karawang is a popular spot for those who love spicy fried chicken. Ayam Bakar Celup Mang Rojak is known for its flavorful grilled chicken. And finally, Waroeng Steak & Shake Sukaharja Karawang is a great choice for those craving juicy steaks and delicious milkshakes. With such a diverse range of dining options nearby, guests at Novotel Karawang are sure to find something to satisfy their cravings.

Shop 'til you drop at Karawang's premier shopping destinations

Located in the heart of Karawang, Novotel Karawang is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away is Resinda Park Mall, a modern shopping complex that offers a wide range of local and international brands. With its stylish architecture and vibrant atmosphere, Resinda Park Mall is the perfect place to indulge in some retail therapy. Another must-visit shopping destination is Mall Karawang Central Plaza, which boasts a variety of shops, boutiques, and restaurants. Whether you're in search of the latest fashion trends or delicious local cuisine, Mall Karawang Central Plaza has it all. After a day of shopping, guests can easily return to the comfort of Novotel Karawang and unwind in the hotel's luxurious accommodations.

Affordable Luxury: Novotel Karawang's Competitive Pricing

Novotel Karawang offers an unbeatable value for travelers seeking a luxurious stay in Karawang, Indonesia. With an average room price of just $39, this upscale hotel provides a truly affordable option for those looking to indulge in comfort and style. What sets Novotel Karawang apart from other hotels in the city is its competitive pricing. While the average price of a hotel room in Karawang stands at $26, Novotel Karawang goes above and beyond to provide exceptional amenities and services at an incredibly reasonable rate. From spacious and elegantly designed rooms to top-notch facilities like a fitness center, swimming pool, and spa, guests can experience the epitome of luxury without breaking the bank. Whether you're traveling for business or leisure, Novotel Karawang offers a budget-friendly option that doesn't compromise on quality. With its inviting ambiance, impeccable service, and a plethora of amenities, this hotel is the perfect choice for savvy travelers who want to make the most out of their stay in Karawang without overspending. Book your room at Novotel Karawang today and experience affordable luxury like never before.

Great Stay with Excellent Service and Delicious Food

Novotel Karawang in Karawang, Indonesia offers a truly memorable experience with its outstanding service and delightful culinary offerings. The hotel's facilities are top-notch, with a stunning swimming pool area and a well-equipped gym that will leave you feeling satisfied. The cleanliness and comfort of the rooms are exceptional, providing a cozy and relaxing atmosphere reminiscent of Japanese style. What sets Novotel Karawang apart is its dedicated and gracious staff who go above and beyond to ensure a pleasant stay. Their friendly and helpful nature will make you feel right at home. The hotel's concept and design embody a new minimalism modern look, adding a touch of elegance to your experience. One of the highlights of staying at Novotel Karawang is the delectable breakfast spread. With a wide selection of delicious food and friendly staff to assist you, your mornings will be off to a fantastic start. Whether you're a food lover or seeking impeccable service, Novotel Karawang is the perfect choice for a truly enjoyable stay.

Exceptional Customer Ratings at Novotel Karawang

Novotel Karawang in Karawang, Indonesia has consistently received exceptional customer ratings, making it a top choice for travelers seeking comfort and convenience. With an impressive overall rating of 9.1, this hotel has proven to exceed guests' expectations in every aspect. One of the standout features of Novotel Karawang is its excellent value for money. With a rating of 9.1 for value, guests have praised the hotel for its affordable rates without compromising on quality. Whether you're traveling for business or leisure, Novotel Karawang offers a range of amenities and services that ensure a comfortable and enjoyable stay. The hotel's facilities have also received high praise, with a rating of 8.9. Guests have access to a variety of amenities including a fitness center, swimming pool, and spa, allowing them to relax and unwind after a long day. The modern and well-maintained facilities provide a perfect environment for both work and leisure, catering to the diverse needs of guests.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Poolside bar
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
ZenZara Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

Jl Interchange Karawang Barat Margakaya Teluk Jambe Barat Karawang Jawa Barat, East Telukjambe, Karawang, Indonesia, 41361

Exceptional9.1

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)128572 IDR
The property
  • Number of rooms 172

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Karawang from real guests

Provided by verified guests of

Agoda logo
8.8
  • Cleanliness score 9.2 out of 10 and is a high score in Karawang
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Karawang
    Service9.2
  • Location score 9.1 out of 10 and is a high score in Karawang
    Location9.1
  • Value for money score 9.1 out of 10 and is a high score in Karawang
    Value for money9.1
  • Facilities score 8.9 out of 10 and is a high score in Karawang
    Facilities8.9
High score for Karawang

Rating

9+ Exceptional (173)
8-9 Excellent (35)
7-8 Very Good (23)
6-7 Good (8)
<6 Below Expectation (21)

Review summary

Powered by OpenAI

The hotel offers comfortable and clean rooms and excellent, friendly staff, according to numerous reviews. Guests also appreciate the hotel's great location, making transit and toll road access easy. The breakfast selection is good and the food is reportedly delicious. Additionally, the hotel is praised for being the best value for money, making it a great option for budget-conscious travelers.

Few guests reported ants in rooms, but mostly positive reviews overall.

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Showing 260 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Yuliani from Indonesia
    Family with teens
    Superior Room With 2 Single Beds
    Stayed 1 night in May 2025

    “Comfortable”

    The location is close to the Karawang West toll gate, very comfortable and quiet, even at night. The room is spacious and clean, breakfast is delicious but the menu could be a little more varied, though everything is tasty. If you want to be comfortable here, it's nice to sleep.

    Reviewed May 15, 2025
    Auto-translated through generative A.I.

    Ibu Yuliani yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Karawang terutama mengenai lokasi yang strategis. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Fika Koyong General Manager

    Responded June 11, 2025
    Novotel Karawang
  2. 8.4
    Excellent
    Ignatia from Indonesia
    Family with young children
    Superior Room with 1 Double Bed
    Stayed 2 nights in May 2025

    “Business Budget Hotel”

    no welcome drink. security & reception were nice & polite, easy check in, easy check out. ROOM was not air conditioned before guest entered. bed mattress was great, sheets were clean. carpet was a bit dusty. FACILITIES were just enough. pool & gym was quite small. wifi was provided. Location is good. For short stay, this All Seasons managed hotel should always be budget friendly.

    Reviewed May 13, 2025

    Dear Mrs. Ignatia, Thank you for taking the time to tell us about your experience at the Novotel Karawang. I am sorry that your experience did not meet your expectations especially regarding cleanliness and amenities; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fika Koyong General Manager

    Responded June 11, 2025
    Novotel Karawang
  3. 10.0
    Exceptional
    akhmad from Indonesia
    Couple
    Superior Room With 2 Single Beds
    Stayed 1 night in January 2025

    “Long weekend”

    The price during the long weekend is quite cheap. The facilities are reasonably complete, such as a fitness center and a swimming pool, but it is small with a depth of 1.2m. So children must be accompanied by adults. Because it's a long weekend, it is uncomfortable for adults to swim. The parking is full even outside. In the lobby, there is a small billiard game and a landspro soccer. Unfortunately, there are no tourist attractions in this area, just a gazebo or a mall, one of which is Sumarecon Village.

    Reviewed January 30, 2025
    Auto-translated through generative A.I.

    Bapak Akhmad yang terhormat, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan Bapak di Novotel Karawang. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak Akhmad telah memberitahukan pengalaman Bapak, dan kami berharap kunjungan Bapak berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Fika Koyong General Manager

    Responded February 22, 2025
    Novotel Karawang
  4. 6.8
    Good
    Syamir from Indonesia
    Family with teens
    Superior Room with 1 Double Bed
    Stayed 1 night in December 2022

    “Cozy hotel but with the WORST STAFF ATTITUDE ”

    Stayed 1 night on one of their connecting rooms. Both bedroom and bathroom are tidy & clean. facilities & breakfast are okay but the problem starts when we’re about to check out. Staff told us to wait while they’re doing a room inspection. After the inspection is complete, we went to the parking lot to place our belongings and suddenly the very SAME STAFF chased us to the parking lot and ACCUSE us for taking their HANDSOAP BOTTLE from one of the room I stayed in that i NEVER SEEN, even from the moment i entered the room for the first time which is VERY UNMANNERED & UNPROFESSIONAL of them. Then i told the staff to check our belongings himself but he REFUSES and decides to leave. When we’re on our way to Jakarta, suddenly I got a message from the HOTEL HOUSEKEEPING TEAM to return the HANDSOAP BOTTLE that they STILL ACCUSED US of HAVING! NEVER in my LIFE i have experienced this kind of behavior from ANY HOTEL that i STAYED IN and i sure hope this kind of EMBARRASSMENT does not happen to other guests in the future. On this occasion, I would also like to thank Mr.Tri as the ONLY staff who really helped us from the check-in process to the EMBARRASSING HANDSOAP BOTTLE problem.

    Reviewed December 07, 2022

    Dear Mrs. Syamir, Salam Hangat dari Novotel Karawang, Kepada tamu yang terhormat, terima kasih telah meluangkan waktunya untuk memberikan penilaian dan ulasan tentang Hotel kami. Penilaian dan ulasan anda sangat berarti dan akan diteruskan kepada tim kami, agar dapat selalu meningkatkan kualitas pelayanan di Hotel ini untuk lebih baik lagi. Dan kami akan selalu menantikan kedatangan anda kembali ke Hotel kami. Terima kasih Afif Khairi General Manager

    Responded December 09, 2022
    Novotel Karawang
  5. 9.2
    Exceptional
    Rahmiati from Indonesia
    Family with young children
    Superior Room with 1 Double Bed
    Stayed 1 night in May 2025

    “Oke”

    Alhamdulillah Ya ok jg lah. Wlpn ga ada playground tp ada mainan anak2 d sblh restonya. Anak2 senang.. orgtuanya jg senang main mini bilyard.

    Reviewed May 17, 2025

    Ibu Rahmiati yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Karawang terutama mengenai fasilitas yang kami miliki. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Fika Koyong General Manager

    Responded June 11, 2025
    Novotel Karawang
Changed to review page 1

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