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Very good7.5
Based on 21 reviews
Novotel Kolkata Hotel & Residences - An AccorHotels Brand
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Lobby
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Lobby
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7.5 Very good guest rating
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"The staff went out of their way to welcome you and we're ve..."

GeraldineAustralia
Interior view
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6.7 Good location
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6.7Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Daily housekeeping

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Room choices
Premier Room 1 King Bed
  • City view
  • 28 m²
  • 1 king bed
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Superior 2 Single Beds
  • City view
  • 28 m²
  • 2 semi double beds
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Classic Room
  • City view
  • 44 m²
  • 1 double bed
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Superior 1 King Bed
  • City view
  • 28 m²
  • 1 king bed
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Deluxe Kitchenette Room
  • City view
  • 53 m²
  • 1 double bed
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Deluxe Suite King
  • City view
  • 53 m²
  • 1 king bed
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Premier 2 Single Beds
  • City view
  • 28 m²
  • 2 single beds
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Single Superior
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    Single Premier
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      Nearest essentials

      • Airports
        • 8 km
        • Netaji Subhash Chandra Bose International Airport (CCU)
        • 237 km
        • Sonari Airport (IXW)
      • Public transportation
        • 11 km
        • Central Metro Station
      • Hospital or clinic
        • 6 km
        • Apollo Hospital
      • Pharmacy
        • 4.9 km
        • Apollo Pharmacy
      • Convenience store
        • 950 m
        • Reliance Fresh Supermarket
      • Cash withdrawal
        • 1.4 km
        • ATM

      More about Novotel Kolkata Hotel & Residences - An AccorHotels Brand

      An overview

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      What they offer

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      Guest policies

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      Some helpful facts

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      Announcements

      Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

      Verified traveler reviews

      Agoda Reviews (21)
      Booking.com Reviews (184)

      2.8

      Filter by traveler type:
      • Cleanliness 8.0
      • Facilities 7.0
      • Location 6.7
      • Room comfort and quality 7.8
      • Service 8.1
      • Value for money 7.4
      • Cleanliness 8.3
      • Facilities 7.3
      • Location 7.2
      • Room comfort and quality 8.7
      • Service 8.8
      • Value for money 7.8
      Review score
      • Cleanliness 6.7
      • Location 4.7
      • Room comfort and quality 6.0
      • Service 5.3
      • Value for money 5.3
      Very good
      • Cleanliness 8.0
      • Facilities 6.0
      • Location 6.0
      • Room comfort and quality 8.0
      • Service 8.0
      • Value for money 7.5
      Very good
      • Cleanliness 8.0
      • Facilities 6.0
      • Location 8.0
      • Service 6.0
      • Value for money 8.0
      Excellent
      • Cleanliness 8.0
      • Facilities 8.0
      • Location 8.0
      • Service 10.0
      • Value for money 8.0
      Provided by verified guests of Agoda
      Filter reviews by:

      Review language
      • English

      Room type
      • Superior 1 King Bed
      • Superior 2 Single Beds

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      Showing 20 verified written reviews
      • clear all

      5.6
      Mohua from India
      Business traveler
      Superior 1 King Bed
      Stayed 3 nights in February 2017
      Disappointed with the Hotel”
      had ordered for in-room dining , however the food was terrible with the chicken smelling . Also , the room had chocolates etc which potentially was consumed by either the previous guest or the Hotel staff itself . However , I had to give a written confirmation that I had not consumed a chocolate bar . Is this how a four star treats its guest !
      Reviewed March 02, 2017
      Did you find this review helpful? |
      8.4
      Gummatie from United States
      Group
      Superior 1 King Bed
      Stayed 4 nights in January 2017
      Staff was very pleasant and helpful especially the bartender Shashi Kant Singh he is very friendly ”
      And funny he serve us with a smile
      Reviewed February 03, 2017
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      6.4
      JIYOUNG from South Korea
      Solo traveler
      Superior 1 King Bed
      Stayed 2 nights in December 2016
      Location, staff”
      Close to the airport but far to get to the city center. Friendly, helpful staff.
      Reviewed December 14, 2016
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      7.2
      Ashok from India
      Family with teens
      Superior 2 Single Beds
      Stayed 1 night in August 2016
      Good”
      Overall experience was good
      Reviewed November 15, 2016
      Did you find this review helpful? |
      8.8
      Milind from India
      Business traveler
      Superior 1 King Bed
      Stayed 1 night in August 2016
      Very good place to stay”
      I expect also bath tub and morning kit in this price
      Reviewed August 06, 2016
      Did you find this review helpful? |
      8.4
      youngjin from South Korea
      Business traveler
      Superior 1 King Bed
      Stayed 2 nights in May 2016
      Good!!”
      Good !!!
      Reviewed May 17, 2016
      Did you find this review helpful? |
      8.8
      Vipan from India
      Business traveler
      Superior 1 King Bed
      Stayed 2 nights in April 2016
      Excellent place not good for smokers”
      Novotel Kolkata, is very conveniently located from airport as well as business travellers having work in Salt Lake area, such as me. Only issue is that the property is NON-SMOKING, and it is not advertised/informed at the time of booking.
      Reviewed April 27, 2016
      Did you find this review helpful? |
      7.6
      Sharad from Singapore
      Solo traveler
      Superior 1 King Bed
      Stayed 1 night in February 2016
      Very Nice Hotel”
      Very Nice Hotel
      Reviewed February 23, 2016
      Did you find this review helpful? |
      9.2
      rezwanul from Bangladesh
      Business traveler
      Superior 1 King Bed
      Stayed 1 night in February 2016
      Night at kolkata”
      Staffs are great. Nice hotel.
      Reviewed February 19, 2016
      Did you find this review helpful? |
      6.3
      Gaurab from United States
      Solo traveler
      Superior 2 Single Beds
      Stayed 2 nights in January 2016
      Mixed experience”
      FrontDesk Staff
      My review has three parts for three service sections in the hotel: 1) Front Desk, 2) Room Service 3) In Room Dining Front Desk - Excellent! The staff is courteous, polite, helpful and efficient. I would have rated the hotel as 10/Excellent had this behavior being exhibited by all staff. Room Service: It was OK. I understand that there are lots of rooms in the hotel and sometimes level of attention to each area in each room varies but the following should have been addressed as basics: there was dead mosquito blood stain in one of the blankets, the notepad had crumpled paper, TV remote was broken, the coffee maker was not cleaned. Room service has the toughest job in the hotel industry but they matter most for the guests, hence rating this as Ok. In Room Dining: Poor. From the part where you place the order and it is delivered, it’s fine BUT it’s the part before that - placing the actual order. I counted the times I had to call to place the order (one for lunch and one for dinner) - 8 times without success (no one picks up or calls back). I had to call the Front desk once to get through and once I called the number provided in the room key card packet to reach. Also they do not serve everything listed in the 24 x 7 in room dining. No one picked up the breakfast card from the door (I placed it at 2 AM) though the direction is to place the breakfast requests on the door by 3 AM.
      Reviewed January 20, 2016
      Did you find this review helpful? |


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